absolute garbage of a company. I've had nextech for years and within the past 3 they've done…read morenothing but raise the bill every single year. I even purchased my own router to keep it reasonably priced and they made a "crossover" and tried making us pay more for THEIR PROBLEM. 5G 1 gig internet? +$10. got your own router? Oh we will take $10 off. Crossover? Let's add that $10 back. JOKE!!! Corporate greed!!!!

Always liked this business and no problems with them in the past but something must have changed…read more 2003 to present and I'm going to have to find a different provider. Was being charged 90.00 a month for internet when-for months-the rate had been lowered to 70.00. I was never notified of this nor was my bill ever adjusted. I had to call to find out and only then did they lower it. I called because I didn't want to pay 90.00 a month for internet anymore. Had I not done that, I'd still be getting billed at the unfair higher rate, even though I've been an on time paying customer since 2003. Of course they won't credit me with over paying the months I did so... bye bye nex-tech. I feel I can no longer trust you.

Internet so bad I could barely write this review, expect your internet to go out randomly every…read morenight. Expect it to be so unreliable your downloads take 10x as long as they should. If you call them to get help with it they will simply tell you to restart your router. They will visit your house to check it out and leave without doing a thing. If you play any sort of video game, you won't be able to with this provider. 100 plus ping per game with the worst packet loss you've ever seen. Horrible terrible service. 0 stars.

Called to check for bill lowering promotions. Customer service rep wanted to increase my bill for…read morefewer channels. I'm now convinced I should just cancel cable.

i do not recommend the South Vine Street, Hays, KS Verizon STORE…read more ***** Called the HEAD OFFICE in Wichita, told me later: They ARE NOT even a CERTIFIED Verizon dealer. Why does Verizon Company reputation be allow an unlawful perpetrator to represent their company in such a careless, no, Abusive manner? Scenario: Entered Verizon Store South Vine Street Hays Ks. Upgraded my IPhone. Was told that I had 90 days to return if not satisfied. Gave myself 3 weeks to familiarize myself with the phone. Did not like it! after 3 weeks -Went back to the same NOT-Certified VERIZON Store TO EXCHANGE: Day 1: They would not allow me to return the NEW IPhone that I had just upgraded to. #1 rep: would not allow me to exchange. #2 rep: would not let me exchang Day 2: #3 rep: told me, as he immediately uncovered top rt. cover of phone- said there was a scuff on it.....would not exchange. There was no scuff. Yet, he Miraculously opened the exact corner of a 'scratch' -'on his First Attempt'. ! He would not exchange. #4 rep: would not exchange Day 3: #5 rep: Male rep turned a BLANK' computer screen for me to view: ---------I'm telling you it was COMPLETELY BLANK. Did not even have a Verizon Heading on the page; no empty invoice even. A COMPLETELY BLANK SCREEN -nothing! How stupid they think their customers are? How 'Intentionally Malicious' they are allowed to treat their 15-year customers? How do you think they will treat you? this rep said that they had no account for us in their system. We have PAID Verizon Bills for 15 years - from that very store, yet he expected me to believe there was NO ACCOUNT SET UP for us! PROSPECTIVE VERIZON CUSTOMER: Is this what you want from your Phone Provider?

First review ever! My phone all but crashed yesterday. I couldn't even make a phone call. I worked…read morewith sales person Shelly Slothower for almost three hours to purchase a new phone and transfer all my Info over. Since my phone would barely turn on she really had to come up with solutions to get the info transferred. She was so kind. I really appreciate her time. Also need to mention that it's the first time I didn't feel pressured to buy something I couldn't afford. She fitted me with the perfect phone for me. Thank you Shelly!