We needed our gas tank replaced, and all our regular mechanics were backed up for weeks and months…read more George at Preston Street was recommended...I called him, and then went down and met him. What a nice man, and he was very earnest and sincere about the work, timing and cost. I felt he was working with me to get the work done, and he did an excellent and fast job. And there was an issue with the new gas tank installed, and he went out of his way to deal with it. Thanks, George!

Gabriel and his son run a top notch business. This is a mechanic that I can trust to do quality…read morework, at a fair price. They understand their client's needs and don't take advantage of their mechanical ignorance, charging you for work you don't need. They even took the time to teach me a little about the issues with my car and it's parts. Highly recommended.

The Short Version: Very busy auto shop, but courteous,…read morepatient, and did a great job. The Long Version: I'm a bit hesitant to write this review, because I don't want them to be busier than they already are so I can get a quicker appointment the next time I need them, lol. But I need to give credit where credit is due and these guys are 5 stars all the way. My 12 year old car was making some rattling noises when I drove over bumps or uneven road. Takaki Auto had excellent reviews on many different platforms, and combing through them they seemed like legit reviews. They also came highly recommended on several chat forums. They are also close to my house and specialize in Japanese vehicles, which mine is. When I called for an appointment, I described my issue and they told me the plan of what they were going to check. They were booking about a month out. I dropped off my car on my appointment date and was able to rent a loaner car. They ended up keeping my car over the weekend because they weren't able to finish the work on the Friday that I dropped it off, but I was ok with that since I had the loaner. Hiroshi called me and explained the situation after they diagnosed what was wrong. They had already gone ahead and replaced a stabilizer link because I had given pre-authorization for certain repairs, if required, but further repairs were needed so he had to talk with me. He gave me some options (like just replacing the bushings instead of the entire controller arms). And advised me it wasn't urgent to fix, but explained some possible consequences of delaying the fix (like uneven tire wear and the sound could mask other more critical sounds if something else were to go wrong). He was very patient with me as I know very little about cars. In the end I didn't want to delay the repairs and I had them replace the 2 control arms for me. They texted me when my car was ready and sent me the detailed invoice. Pickup went smoothly and they fixed the problem. My car no longer made the rattling sound when I drove over bumps and the car seemed to drive smoother. I found the price reasonable and I was very happy with the customer service. Oh, let me tell you about the loaner car, it was like over 20 years old with over 300,000 km on it, yet still drove well. I feel this in itself is a testament to their skills, lol. I am glad to have found an auto shop that I like. My dad does all the basic maintenance stuff for me like oil changes, changing my tires and he can even change brake pads and spark plugs, but the more complicated stuff I need to take to professionals. That will likely be Takaki for me going forward. Review #216 (2025)

I love going there. They have a loaner car that is so affordable. You don't have to worry about…read moregoing to your daily transport while your car is being fix.

I was so impressed and grateful for my experience at Savasta. With winter weather already here…read more(...sometimes), it is definitely time to get those winter tires on. Many places were understandably booked up, so I tried my luck here as a walk-in. I arrived right at opening, requesting to have my winter tires put on. The folks behind the counter were kind and courteous, and they were able to fit me in first thing. There was a minor mixup with my phone number; when I called, I was advised that they'd been trying to reach me--my car was good to go. I hurried back from the coffee shop that I had set up in. Payment was easy and, once again, courteous. The rate for labour was competitive, and I'm very pleased about the experience over all. Thank you, Savasta!

From the owner: Savasta Automotive Repair, Located downtown ottawa service…read moreall makes and models tire storage available.

I've had the occasion to use Adriatica Paint and Body Shop twice in the last 5 months for different…read morebody work on two different cars. The results were excellent at a real good price. Fernando and Michael are very friendly. Their customer service is second to none. It's a pleasure doing business with them. I would highly recommend this shop.

Amazing owner Fernando gave an honest quote and kept it. Kept me updated and finished 2 days soonerread more

When my sons car was broken into on Boxing Day evening he needed a replacement drivers door window…read moreand trim. Unbelievably, the dealer couldn't get one for about 2 weeks so I decided to call some scrapyards. A-16 was the first I called and Nabil, the owner, told me immediately that he had the parts I needed and he would call me back when they were ready. True to his word he called within an hour and about an hour later I had the spare window, which was $75, less than the $220 the dealership quoted. A-16 are an awesome business. They have used parts, gently-used parts, reconditioned parts, refurbished parts and can get you new parts as well. I had a small crack in my rear light unit that was going to cost me around $400 through the dealership to get the part. Nabil got me a replacement after-market, new part for $115. If you have any need for parts for your car, and are ok with gently used, then please give A-16 a call. If they don't have it they can get the part for you at way less than the dealerships.

Needed to get work done on my 2008 Ford Escape, A16 took it in quickly , work was well done and it…read morewas a fair price ... and a smile to boot .....

Reasonable pricing and great staff. Owner made sure to service my car considering my time limit.read more

My wife is a very timid person and she felt very comfortable here. The staff are very friendly and…read morewe bring both of our vehicles here and are always treated fairly and honestly. We couldn't recommend this garage more.

I can say that Tony and his employees are BY FAR the best in Ottawa and beyond for car repairs…read more Nice, friendly folks who would NEVER rip you off. They will treat you the same whether you are brand new customer or had been going there for 10 years. They explain everything, tell you to wait for repairs if they are not needed right away and give the respect people do expect from any business out there. I recommended them to everyone I know and all I always hear big THANK YOU. What can one say, these guys are the stars.

Booth St. Auto has some pretty amazing employees! These guys go above and beyond when it comes to…read morecar repairs! They are honest, quick, and provided me with quality service. They took the time to explain exactly what I needed done, my options, and what it would cost. There were no hidden fees or surprises. I am happy to say that I will never go to another mechanic ever again!

If you are looking for a knowledgeable, honest, friendly and efficient shop to service your car,…read moreyou have found it at Mike Galazka's! I was thrilled to find this local family run business and had my first service appointment today. Couldn't be happier with the service, reception and price!

An amazing local shop, they have always treated me wonderfully. I've only taken my car to them in…read moreOttawa. The employees are patient and honest. It was also very easy to order winter tires through them.

Great spot. Very knowledgeable, friendly, and do great work. They deal with a lot of sports cars,…read moreluxury cars, etc. Highly recommend!

Prices are standard for the industry, but pricing is honest and service is high quality.read more

After 3 visits to Japan Auto Service to get a noise/vibration issue resolved, they had me replace a…read morenumber of different parts which they were always "95% sure would solve the problem"... Guess what, I paid $1200 and the problem is still there. Basically wasted over $1000. Not nice. Those parts did not need to be replaced other than the suspicion they were causing the noise. Also, good luck getting a hold of Frank. I had to call numerous times, leaving numerous messages and send numerous emails (over many days and weeks), before finally getting a call back from Frank for an appt. Definitely not customer-oriented. Must already have too many clients. Time to find a new mechanic.