We booked CIHW for day-of coordination, and it was quite literally the best decision we could have…read moremade. While Jayvee was very helpful during the initial planning stages, a scheduling conflict arose two weeks before our wedding, and we were handed off to Leah.
Despite the short notice, Leah took over and was incredibly thorough. We scheduled multiple meetings in those final weeks to ensure she knew our vision inside and out. She immediately began checking in with our vendors to ensure everything was on track. Since we were planning from Canada (not sure why our profile says SF) and had never seen our venue, we did a walkthrough with Leah and Monique once we arrived. By the time we hit the rehearsal the day before, they knew our plans well and were identifying small details we hadn't even thought of.
The real "kicker" happened the morning of the wedding: the island and our venue flash flooded, and we were forced to call off the day after hair and makeup were just wrapping up at 8AM. In what would have been a breaking point for most couples, Leah, Monique, and Jayvee were our rocks. They helped calm us down and worked tirelessly with our vendors to reschedule everything. We let them know our venue preferences (no ballrooms or conference rooms, we're in Hawaii!) and they assured us that we would be able to plan something for the next day.
In less than 24 hours, they helped us plan an entirely new wedding despite unknowns about the weather. Within hours, they secured a brand-new venue, negotiated the rental of a tent left over from a previous event, coordinated with all vendors to rearrange arrival times and logistics, adjusted floor plans, and rental counts due to a shift in guest attendance, and so much more that we probably don't even know.
While the total change in venue and timeline led to some unavoidable delays, we saw Leah and Monique working incredibly hard to pivot and make the day beautiful. They "married" our original vision with these new, emergency arrangements as perfectly as possible. It was also the nicest day we had experienced on the island since landing several days before, a huge blessing.
Once we finally made it down the aisle, they kept us on schedule and completely stress-free. Because of them, we were able to actually soak in and enjoy our wedding day, even though everything felt brand new. Having Leah and Monique by our side was a true blessing, we cannot recommend them enough for their expertise, heart, and ability to perform under pressure.
Leah, Monique, and Jayvee - we love you!