I asked for the guy who worked on my last project. Last time, Adrian fixed the weather stripping on…read more3 doors. He did an excellent job. On Sept 15th Adrian came to put in 3 grab bars. He made sure where I wanted them. Next, he went to the Ace store and got anchors for the grab bars. He was back in a flash. He put the grab bars in exactly where we talked about. We had discussed the price earlier. It was exactly the same. Adrian is a very caring person. He wanted to do the job to the best of his ability. He will be the guy I ask for everytime. Thank You Adrian

I strongly advise against using Ace Handyman Services. We were initially quoted one day for our…read moreproject. During the first call, we raised concerns that it would take longer and were told not to worry. In reality, the project stretched across 4+ days. Pricing is hourly, but we were not provided with written updates or detailed breakdowns as the scope changed. Charges were presented at the end of each day, leaving little visibility into how costs were increasing in real time. On the first day, the technician determined additional help was needed. A second worker was added without a clear, written update to pricing or documented approval beforehand. The project timeline was repeatedly misrepresented. Each day we were told it would likely be finished that day, yet it continued to extend. Communication between teams and management appeared inconsistent. When new technicians were brought in, they did not seem to have full context, and we had to repeatedly explain the same details. At one point, Will (one of the managers) had to come out in person to review the work due to the number of issues. During that visit, he identified multiple areas that needed to be corrected. However, when those same issues were still present after the work was redone (effectively requiring the project to be done twice) the focus shifted. Instead of prioritizing resolution, he expressed frustration about how many days had been spent on our project. We also experienced ongoing problems with follow-through. Items we discussed were missed or had to be revisited, and basic precautions (like protecting floors) were not handled to a reasonable standard, resulting in our brand new hardwoods being scratched with no resolution from Ace. Communication with the office was unreliable. We were frequently told to expect callbacks that never came, and scheduling updates changed often. After the project, we attempted to follow up through multiple channels but did not receive further responses. One additional note: my partner previously left a negative review, with photos from our project, and it was removed shortly after being posted. Take that for what you will.

Garage door spring broke on a Friday night of Halloween weekend. Very responsive on messaging. Came…read moreand did a great job without overcharging or a major corporate-target upsell like just happened to my sister with another garage door company($2k! on a new house). Replaced spring and cables and the door now works great. Will be my new service provider from here on out.

Tech came quickly and got opener replaced. Even helped dispose of the old broken unit. Good job…read moreoverall and reasonable pricing. Quick response to initial request too.

Called Don's to have them do my yearly garage service The technician Aaron was a few minutes…read moreearly to the appointment when he began working on my Garage Door he noticed the spring was broken. He was able to replace the broken spring in about an hour.

Aaron Ramirez was amazing. he explained every and showed me exactly what was wrong. he even…read moreexplained that the prior company had put on the wrong springs for the weight of the door. I will always use Don's garage doors. Thank you Aaron!

Just moved into a new place and there is always something to go - in this case it was my garage…read moredoor! Found D&L Garage Door Repair online and they indicated emergency service, which at 7pm at night and a need to leave town in the morning, I needed. Really nice service man named Alexey came out and determined it was the sensor and within an hour it was fixed. Really appreciate the quick response and quick fix!

Just had D&L Garage Door repair come out to my house and replaced my garage door springs that…read morebroke. The repair man was very nice BUT I should of done my homework and called other companies first for an estimate. The repair man Alex gave me a price of $175 for each spring then charged me $180 in labor. When I called other companies after the fact others said the $175 included their labor so I just got screwed $180 !!!!!!. Please call other companies before D&L Garage Doors. Yes they'll come out the same day but you'll PAY and you'll get screwed!!!!

These guys have always been great. I have maintenance done on my old Raynor motor once a year and…read morethey have kept the old thing running. I did have to replace my door a couple of years ago and it was a breeze from the sale to the installation. all very knowledgeable and professional people. I recommend Raynor door if you are in need of service or just a new door.

I am dismayed to see a mediocre rating for Raynor Denver. Based on my positive experiences, I can…read moreonly assume they are trying to improve their rep, or the competItion is vicious. I have had three interactions with Raynor Door Auth. of Denver; 1. the installation 2. a repair to replace a door panel which was damaged by a neighbor 3. a repair to replace a broken spring on the more heavily used of our two doors after about 15 years of use. When I had these rolling doors (and openers and track - it was a total replacement of very old swing-out style doors) installed, I was very impressed with the crew's ability to handle a weird and very tight installation of custom-width doors. There was a minor glitch in the adjustment of one track which I noticed within a few days and when I called about it, they were back the same day or the next to fix it. The openers and doors have been trouble free, the insulation and door seals work very well and they are rush and cozy when it counts. I shelled out extra for heavy duty commercial grade doors and I haven't regretted it. The doors and opener are very quiet so long as you lubricator them periodically as required. This is very important to me because my wife had a medical practice and treatment room attached to the garage, so it's very important that the doors operate as smoothly and quietly as possible. The second visit - to replace a bent door panel from when a neighbor backed into it - went very smoothly and quickly and would almost not be worth mentioning except that this review is all about good customer service. Finally, a few days ago, I needed one of the two extra heavy springs replaced because it broke from old age. I'm an engineer, and I absolutely believe that spring reached the end of its cycle life, because we use that door a LOT, constantly, every day. The guy showed up right at the appointed time (actually 15 min early, which some folks won't like, but it was not an inconvenience for me) and he was obviously competent. He had it done in 30 min. And I thought the price tag each time was pretty reasonable and competitive. Now I'm gonna read some of the other reviews to find out what I should watch out for, but my impression of Raynor is that they actually do try to give good customer service in an age where customer service seems to be a vanishing concept, so until they do me wrong somehow, I'm going to keep calling them. I have one caveat or piece of advice when it comes to heavier rolling doors: eventually a spring will break on your door, after many years. When that happens, a light weight, normal residential door can still be opened by hand. The 16ga, insulated doors I bought are durable as hell (they still look new after 15+ years) but it takes three men and a boy to open one of these doors even when one of the two counter-weighting springs is still there. My wife and I could not do it, even with the opener helping. It is also possible for the cable between the spring(s) and door to break, although that's even less common. You might want to think about this _if_ you only have one door. We have two, so it's a non-issue for us.