My History with Xmission ( and why I couldn't wait to come back ):…read more I had a DSL connection - 25+ years ago. I had to leave them when Cable became mainstream sadly. I am VERY happy to say that even after 20+ years, after coming back to get their High Speed Fiber. I had 1GB at first. I upgraded to the 2GB because of the awesome price. Once I decided to take the leap, it was super easy. I contact them, they helped move my connection from my existing cable provider no problem. I also enrolled in their phone service they recommended. Super painless port over process. Call quality has never had an issue. It took a couple weeks to get it installed which is more on the Local Fiber company and their schedule since it is contracted out for that work. So about a 2 week installation time. ( This was when it was barley available in my area ). Their Service: I was surprised to contact their support and recognize the names of the people I was talking to that had been there over 20 years ago. This is why I went back to them. Xmission seems to take great care of it's employees and it is greatly reflected in customer service. All questions I have ever had they are super educated on and can either speak the "Tech Talk" or make it more dumbed down to help less tech savvy people. Speed: At first I got the 1GB Connection - Tested 980/980 on Speedtest, can't say I could ask for more. Then when available I got the 2GB line. Tested PERFECT to spec. Had NO issues. Just make sure you have the hardware to not be limited by their speeds whether that is your Router or or Computer hardware. All over I can give them a very very strong recommendation for people.

xMission sales rep solicited at our door, despite "No Soliciting" sign. Shoulda stuck to our guns,…read morebut we decided to get fiber thru them. We bought the routers the salesman suggested. They didn't work. We bought higher grade routers as a result. They offered no real improvement over our wireless provider home internet (which is half the price of fiber). The streaming would freeze regularly and speeds seemed no faster than cellular network. Customer service is true to all other reviews. They seemed to care less about our business or helping us, so we canceled within a week. Wish I would've read reviews here before I went with this company.

I came home today to find that a corner of my yard had been dug up and opened for what I understand…read moreis a UTOPIA installation. What concerns me is that no one contacted me beforehand, left a notice, knocked on my door, or otherwise informed me that work would be taking place on my property frontage. I had seen crews working across the street to provide service to new neighbors, but I had no idea that work would also affect my yard. When I spoke with the workers, I was told this is the only access box on the street and that if additional neighbors request UTOPIA service in the future, similar work may need to be done again. In addition, the work area has obstructed access along the sidewalk. We have small children in the neighborhood who regularly ride their bikes, scooters, and play along this route. Today, the excavation and equipment created an unexpected obstacle and safety concern for children and pedestrians using the sidewalk. As a homeowner, I believe residents deserve advance notification when construction or excavation will impact their property, even if it is within a utility easement. A simple notice would have allowed neighbors to plan accordingly and be aware of any temporary disruptions or safety concerns. I would appreciate an explanation of the notification process, what steps will be taken to restore the area, and whether residents can expect additional disruptions in the future if other homeowners request UTOPIA service. In addition to the pictures from this afternoon... I have posted a picture of what utopia could do in the future to protect homeowners and children and community people from getting hurt Thank you for your attention to this matter.

The technicians that went to my mother's house decided that it would be smart to drill through the…read moresewer main to run fiber.(This service was for my mother's neighbor by the way)she goes with Google Fiber because it's Google Fiber and has a much more secure infrastructure. As an electrician I just can't for the life of me figure out why that would ever be a good idea. There was sewage leaking through every faucet, drain and toilet.. spraying up onto the air!! This wasn't just her sewer main but also their client's! So apparently their practices are most likely shady and against code. (Classic lazy Utahn business tactics.) My mom had to go stay in a hotel which she couldn't work in due to needing her Internet at home to work. She lost days of work, sleep and had the stress of her house being covered in sewage! I'd say literally go with anything else.

When I decided to give UBB a try, they scheduled the install within 2 days of my call. They honored…read morean advertised price from a mail flyer that I had received a few weeks earlier. The person I spoke to was friendly and helpful, and not "salesy". The install only took a couple hours and the technician knew what he was doing. He gave great advice regarding modems and routers and how to get started. I rented eero devices from UBB for a couple months, then bought my own when there was a good sale. It was no trouble at all to return their equipment - they came and picked it up. The service has been really fantastic. The speeds are more than we need, and I have a few dozen devices between our phones, tablets, laptops, a home computer, and a collection of smart home devices and cameras. I work from home about 80% of the time and I have no complaints!

I live in Heber City and don't have many Internet options, but I have been very happy with UBB for…read morethe 10 years that I have lived here. There have been very few problems, I seldom need to reboot the router, and a few weeks ago when a piece of their equipment failed, they were at my home in a few days and replaced it. When I have called tech support I have had courteous service with little to no waiting time on the phone. All Internet providers have issues from time to time, but UBB has been very reliable for me overall.

Discovered Senawave as an option for meeting my company broadband needs in 2016 as we initiated a…read moremajor construction effort in SLC. Broadband competitors in the area were going to take more than 5 months to deliver, and cost thousands of dollars in construction just to get us to "day one" of using broadband services. Senawave had us fully functional in 4 days. We've enjoyed more than 99.99 availability, essential in our 14-hour work days and on weekends, despite some occasionally very bad weather conditions. Every phone call to Senawave, primarily to ask questions or to explore adding or relocating service, has been met very professionally, timely, courteously, and with technical expertise. Exactly what I needed. Never a waste of time or energy talking to the technicians and others at this company. They set a high standard for all broadband services companies. And I never felt as if I were being handled or merely being passed along to the next person. I wish I could get Senawave services at my other construction locations nationwide.

The internet drops randomly and will not come back up for hours. We baught a new router thinking…read morethat would help but it did not. I think that this is unacceptable, because nowdays internet is required for almost everything we do.

Wasatch Broadband was absolutely amazing! Everything was perfect…read more On their website, it says: "Unapologetically the best internet in Utah. No hidden fees. No taxes. No data caps. No cancellation fees. No price hikes. Speeds always fast." This could not be more true. Other companies are kind of scammy and have a bunch of hidden stuff...not these guys! They are awesome! Since building my house and moving in, I have been in the biggest battle with companies to give me wifi. The city is rolling out fiber to everyone, which is causing a ton of issues for people who don't have fiber available to them yet. Essentially, companies will refuse to put wifi in because "one day I will probably have fiber". The company that rhymes with infinity was horrible to try to work with, my own cell phone carrier wouldn't help me, and the city couldn't care less either. It has been an extremely frustrating process. Wasatch Broadband was recommended to me from a friend. I reached out to Wasatch Broadband to see if they were willing to help get me wifi, but admittedly, my hopes were not that high. They responded to my text in a very timely manner and we went over the details. Y'all..these people were able to come to my house the next morning! They were there like 40 minutes early and there was a whole crew ready to work on my house. I am not entirely sure what they did but I magically have wifi in my house now. The prices are dang near unbeatable, especially for what you get. There was a whole crew that came to my house and they were all super respectful. I am so happy with the entire experience. I will be recommending Wasatch Broadband to everyone I know. I can't thank them enough!

update! customer service was awesome they came out spotted the issue on an old install done by a…read moreprior company fixed the problem now runs better than it ever has

Great service. The only thing I regret is not going with them before. I would recommend 100%…read more The antenna they installed is tiny and I get 1gig

Terrible, doesn't have a great signal, download speed is terrible, go for connext or Xfinity, much…read morebetter signal and download speed. Would not recommend for anyone unless in need of emergency wifi

Telarus is known for its transparent business practices. What you read about their Internet Service…read moreProvider services as a master agent in telecommunications industry is accurate and not exaggerated. The people I know who work there state that their pay is much above minimum wage even in entry level jobs. I personally have known the company since 2002 when it started and worked side by side at telecommunications industry conferences and exhibitions. They give back to the US and global telecommunications industry itself by being a sponsor of those events. I do recommend them to work for and to partner with and to buy services from. I have 18 years experience in the telecommunications industry.

This company is a leader in the telecommunications field with many awards. One of their strengths…read moreis their unique quoting tool for High Speed Internet services for businesses. You receive quotes from over 35 tier one carriers in real time! An example of one of their agents sites can be found at http://ds3-t1.com. A Company that is going places and are at the cutting edge of Telecommunications in the US.

Don't walk away from 1Wire, run. We use 1Wire as our business phone system and are constantly…read morerunning into issues with the physical phones and the mobile app. We have submitted all of these issues and their team has been "working" on them. They've offered many different solutions, we've tried them, and nothing works. I found information on their website about a 30-day cancellation notice, asked about it three or four times, and they've ignored every question.

The cabling techs were phenomenal! They stayed until the job was done, making it so my office was…read moreready to go the next morning. When I'm ready I will be calling them to run the cable at my house! I highly recommend them.

WiFi Pros give you the support you need to keep all your connected devices working. They set me up…read morewith an Eero mesh system in my house. Recently I had a device that would not connect to my home internet. After spending hours on this products tech support line, they could not get my smart sprinkler controller connected to my mesh network. I was left with no other option until I asked WiFi Pros for help. They came out to my home and solved the problem, my smart sprinkler controller is back online. It was a complicated solution and there is no way I could have handled it myself. WiFi Pros gives you excellent support.

Working from home makes new challenges for enough Wi-Fi to support three busy full time employees…read more Our internet kept dropping throughout the day and was super unreliable from the basement to the top floor. My husband reached out to Utah Wi-Fi Pros and they came out to install our whole home network. They cleaned up our tangled internet wall box and made sense of the mess from the previous two owners. The guys were helpful and nice and we'll have them out again to do some more work.