Ooof Tough…read more Dies anyone like any pharmacy experience? I've had good and bad experiences at the dozens I've patronized. This pharmacy Never ever ever ever.... Will ever! Have your prescription ready the first visit. Show up and ask for it. They will find the fax or order in their piles if paper, computer work. It's I'll not be done. This will happen an even if you got Xbox auto text saying it's being processed. Ready in 40 minutes....no A person didn't send that. A computer did that received the order.... 1. Show up. Get told it's not ready. 2. Leave. 3. Come back later. Stand in line again. Get it. And 4. Go! I counted 9 kids and pharmacy workers busting their butts to satisfy the cranky. And occasionally yelling frustrated customers. They are seriously doing their best with the miscommunicative auto system and counter program they have. It isn't perfect by a long shot. Set your expectations to drive there twice. And you'll have a good day. It'd be five stars if it was a one drive experience.

They get two stars only because I do like their items avaliable and occasionally the front end…read morepeople are nice. The pharmacy is the real reason this got such a low score. On hold for over 20 min, each time they'd answer and either hang up or place us on hold. Finally after 30 min their phone system said they're experiencing technical problems.

This is a small location and a lot of the shelves were empty, not sure if this means they are…read moregetting ready to shut down. The black woman at the front was wonderful, so cheerful and welcoming and was working two cash register concurrently as well.

I changed pharmacies to Rite-Aid in Desert Hot Springs because my old pharmacy was unable to refill…read moremy prescriptions due to supply issues. I am so happy with both the ability for this pharmacy to refill my prescriptions without any problems, and the staff in this pharmacy is outstanding. My interactions with both Terry and Yegor (as weel as the rest of the team) have been excellent, as their willingness to spend the time assisting me both on the phone and in the store has absolutely exceeded my expectations and surpassed the service, kindness and empathy I have received at other pharmacies. The staff took the time to talk to me about immunizations that are available to me, and I will definitely be getting the immunizations available to me on my next visit. It is very refreshing to find a pharmacy that takes the time to talk to you, goes out of their way to be helpful and treats you with kindness and respect. Keep up the great work!!

Over 8 years and I wouldn't trade for anything. Always on time, always friendly people. Always…read morecorrect.

I have been a customer of Hot Springs Pharmacy for over 3 years. They are the best! The service is…read morephenomenal and the staff are super courteous and warm; its clear they are very passionate about their service and helping people. I used their delivery service and it was a life saver for me.

I seriously can't say enough good things about this place, I always have the best experiences at…read moreboth the Joshua tree and Palm Springs location, I've gone in multiple times for help with my vitamin levels and overall health support, and every single visit I've been treated with real care, patience, and actual knowledge Andrew and Karson are absolute standouts. They go above and beyond every time to make sure I'm taken care of, really listening to what's going on and helping me figure out what will actually work for my body. It's rare to find people who are this knowledgeable and genuinely kind, you can tell they truly care about your health Both locations are clean, organized, and welcoming, and I never feel rushed or brushed off. They take the time to explain things, answer questions, and make sure I feel confident in what I'm choosing. It honestly feels like getting real, personalized guidance instead of generic advice. If you're overwhelmed by supplements, dealing with deficiencies, or tired of wasting money on pills that never actually move your lab numbers, this is the place to go. They help you find what actually works for your body, which is huge when you've been stuck taking things that do nothing. Finding something that genuinely improves your levels is so worth it compared to endlessly trying random products that don't help. Highly recommend both the Palm Springs and Joshua Tree locations, they've been a huge help in my health journey, and I'll definitely keep coming back.

Cute vibe! They provide blankets & pillows. Liz is knowledgeable about the injections and made the…read moreprocess so easy :)

I have had a rollator walker from Sunrise for a year-use it every day to aid with gait and…read morebalance. That's a lot of miles! I asked Sunrise to come to my home and check out my brakes and tires in particular. Eli. the technician, looked it all over. Advised replacement of the whole walker as a safety security for me. Eli even was able to obtain red (the same as my other one) and delivered it this morning. He had even already preset the height. Eli is courteous, professional, knowledgeable-a definite asset to your company. I also found him to be understanding, compassionate, respectful and kind. Thank you , Eli!

Sunrise has been delivering my medical devices for 5 years now. Every time i deal with them they…read moreare professional, helpful and knowledgeable. Julie has helped me so many times and i am so grateful for her patience. Thank you Sunrise for making my life easier. I appreciate you and recommend you to anyone Scott Freeman

Such a wonderful company to work with and the staff is very knowledgeable. They were accommodating…read moreand professional.

Lovely front office staff..Dr Chase has learned my body ..His adjustments are in tune with my…read moreneeds...he is kind and knowledgeable

I'd post a zero if I could. KELLY the lady that calls to schedule re orders ALWAYS has a serious…read moreattitude and I'm tired of it. They need to find a better employee to deal with patients. I'm going to look in to switching companies. Sunrise Respiratory Care is not recommended.

From the owner: Sunrise Respiratory Care is a Southern California retailer that offers a full spectrum of…read morehome-based durable medical equipment, medical supplies, and respiratory care services. We are a company founded by physicians specializing in pulmonary and sleep medicine along with experienced respiratory care therapists in order to provide knowledgeable and comprehensive home-based respiratory care. We specialize in continuous positive airway pressure (CPAP/BiPAP) systems for patients experiencing a variety of sleep apnea syndromes and other respiratory related ailments. Additionally, we offer a complete line of sleep apnea treatments including PAP systems, humidification, supplemental oxygen, masks, and accessories.

Can't say enough about my outstanding customer experience. I was traveling and forgot to pack the…read moretubing from my travel mini CPAP. After an uncomfortable sleepless night, I phoned Sunrise in the morning and spoke with Gail who understood my dilemma and compassionately transferred me to Cecily whom I left vm for. Within minutes I received a call back from Yessenia who went above and beyond. She made multiple trips to the warehouse to confirm that the part was in stock. Although she had other commitments, she made it a priority to wait for me as I rushed onsite. While waiting in their foyer, I was politely greeted by multiple personnel to make sure I was being serviced. This company employs sympathetic staff who went above and beyond for me! So grateful for their exceptional customer service!

My respiratory therapist was Eric Martinez. He was very helpful, thorough and a pleasure to work…read morewith. He made sure I was comfortable with using the c pap machine and told me to call him anytime if questions or concerns arise. I appreciated all his help during the visit.