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Vons

2.7 (171 reviews)
ModerateGrocery
Closed 6:00 am - 11:00 pm
Updated over 3 months ago

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Cake
Julia D.

I ordered from the Vons bakery for my friends engagement. First of all when I called the lady was so rude and had an attitude. I asked if I can customize my cake online and she said yes and to call to confirm after. So I did as she said. When I called to confirm she had a terrible attitude and told me I could have ordered it on the phone. Like why not say that in the first place. When I got the cake. I was happy because it was beautiful. Then not even a few hours later the cake cracked in half. I had it in a cool area and didn't touch it so it definitely wasn't from me. Looked it up and said the batter could have been over mixed. So now I'm screwed for the surprise engagement because the cake is cracked right down the middle. Safe to say I won't be back.

The chicken that was raw
Julian B.

I went there to buy chicken and I found hair and it was raw and when I went to cash out the lady was just waiting there and didn't even scanning she was just there waiting and after 1 minute she scanned our items. The Starbucks is amazing and great service. And at the Vons gas's station there is a woman with gray hair that is so disrespectful to me.

Vons gas station

I came to put gas around 12:40 pm today and witnessed this Vons gas employee screaming I mean screaming at three customers, she seemed very overwhelmed because all three people in two different cars couldn't understand her. I wish I would've took a video when she first started screaming but I only got the tail end of it. Very unprofessional, very rude I don't even want to return for gas or come back to Vons. I have worked for the grocery business for years I hope the store director gets a hold of me so this lady gets reprimanded or transferred. Honestly, I'm gonna write a letter to the district and call the store director myself because this Vons employee should not be working for this company, I was honestly appalled how she handled the situation. I hope Amber can help with this situation.

Time to expose these ppl who should be WORKING.

The older (small) lady teaching the tall lady how to scalp saying things like "these go for 65" and of course, I couldn't get anything. Not sure if it's policy or not but employees shouldn't be allowed to make purchases , especially on the clock .. at least change from your uniforms... hopefully Vons or Pokemon does something about this. Time to expose these ppl who should be WORKING. It's unfair for ppl who are going store to store attempting to buy product when it's so easily accessible to the ppl bagging groceries.

Spooky 3ct cupcake cake
Kristin J.

New Pokémon kiosk installed next to the DMV kiosk. It is not yet working. Great idea for the upcoming holidays! The Pokémon fans of all ages will love it.

My mom loved her party
Tammy F.

Vons bakery does it again! Their designers will accommodate your requests and they are surprisingly affordable and delicious. This time I ordered cupcakes for my mom's birthday celebration. They made stuffed cup cakes with lemon filling and a buttercream frosting swirl on top and even cut the fresh lemon decor and put them on the side for me to place on top. I got the cupcake sleeves from Amazon to match our Italian Almafi Coast theme. Everything turned out beautifully and everyone loved the tablescape and the delicious cupcakes. Thank you again Von's bakery! You guys are amazing!

S K.

**Bakery** - I'm a cake snob. The only cake I like is a homemade cake. Being a busy parent I ordered my daughters birthday cake from Vons. It was such a good cake! It was half chocolate / half yellow cake with fudge filling. It was amazing! They did a great job with decorating and the ladies working were beyond nice. Side note: They do book up for the weekends. So I highly suggest placing an order on Monday / Tuesday for the weekend

Steve S.

How is it that I receive and online confirmation that my chicken order is ready on Thanksgiving AM only to arrive at the store and they have no record of it. I ordered online to avoid lines and delays like we've experienced with Boston Market. Disappointed doesn't begin to describe how we feel as we stand here waiting for them to fry 5 chickens. I will say the supervisor/manager was kind and responsive the best way he can under these circumstances. I appreciate the understanding Daniel showed. Feels like he was also caught off guard so this is no reflection of him. As a business you need stronger guardrails in place to ensure these things don't happen. Not feeling very thankful at Vons on this Thanksgiving.

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Vons Reviews in Other Languages

Ask the Community - Vons

Review Highlights - Vons

Ashley was amazingly helpful with not just letting me know where the item was but also personally walking me to place of the item.

Mentioned in 4 reviews

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I've been checking in this Albertsons a lot lately and really want to spotlight the excellent…read moreservice modeled by Noemi, David, Jeff, and Hong! Noemi, David, and Jeff really impressed me with how energetically energizing and helpful they are when it comes to their Customer Service Skills at the checkout station! David especially surprised me with how patient and fast he is with his Hustle while closing the store, and he still managed to serve with a great attitude and lots of fun and relatable conversation while sending us off to have a wonderful evening! Jeff and Noemi are so warm and kind as well and beam so much friendly high caring and helpful sunshine with their high tide Professional Finesse ;0) Thank you guys for helping me get cash back with my somewhat problematic magnetic stripe tip card and showing me fun tricks on how to get it to work by using the denim from my jeans or pressure from my fingers to get the stripe to slide effectively! I also want to thank the Albertson's Management for filling the store with so many adorably cute and charming Mother's Day gifts and flowers!! I was able so snag a lot of cute balloons and stuffed animals to decorate our house for an early Mother's Day Dinner tonight which made our pictures so much more lively and special. We also tried the Wilson's Creek Peach Bellini Sparkling Wine which turned out to be a big hit during dinner too and is currently on sale for about $13!!! Thank you to the young Gentleman who helped guide Mom and I to the sweet wine section and informing us on the most popular brands with the Community!

I had a very concerning experience at this location that needs to be addressed immediately…read more I was shopping with my daughters (including my 8 year old) when a supervisor came down the aisle with a cart while my kids were going to grab chips. I was standing at the end of the aisle, and I clearly heard him say "f*ing move" under his breath directed at them. They heard him say it! And I also clearly heard him say it. This is unacceptable especially toward children. When I asked if there was a problem, he said "nope," then went to the register and gave me an intimidating stare. The behavior felt hostile, unprofessional, and completely inappropriate for someone in a supervisory role. I reported this to the store manager and was told it would be handled. However, when I returned to the grocery store. The same employee was still working and gossiping about us while we are shopping and checking out. Both of my girls were very uncomfortable and upset to see this man again. Which raises serious concerns about how situations like this are handled. No family should be made to feel disrespected or intimidated while simply grocery shopping. This is unacceptable behavior from any employee, but especially from someone in management. If this is how supervisors treat customers, it reflects a serious lack of accountability at this location. I expect this to be properly investigated and addressed, and I will be following up until it is.

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I love this Ralphs location so much! I drop in sometimes in the evening after work to walk off my…read moreStarbucks and pick up some Household essentials. Aiden and the other Team Members always welcome me back with a warm and hospitable smile and there are always lots of great deals going on in here! I treated myself to a big bottle of Tropicana Orange Juice and some yummy Prime Rib Pupperoni for my Doggie Security Guard, and my favorite Celeste Frozen Pizzas too to power up hustle with Sexy Ninja Turtle Food ;0) I always appreciate how Professional the Team Members are in communicating courteously to bring all our items to the registers ten minutes before closing time, and how they have different bag options for us to pack up our purchases neatly. Thank you to the Ralphs Team for building a consistently clean, organized, and genuinely friendly and efficient Service Culture! I love returning to this store and giving them my Business for always taking such great care of me

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Vons - grocery - Updated May 2026

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