This is a nice music shop that sells, cleans and repairs orchestral instruments. There's probably…read moremore band-related activities that go on here, judging by a waiting area with cozy chairs and a coffee table, and the sweet notes of a wind instrument I heard swelling from a back room. However, my purpose today was freeing a jammed mouthpiece and getting a couple dents out of my son's trumpet, nothing more. Cory provided exceptional customer service, bringing over an equally friendly tech to help build the cost estimate for me. A thorough cleaning for additional cost was offered but not insisted upon. Cory made it easy to set up an account for this and future work. I found KBI Music Shoppe to be clean, well laid out, cheery and inviting. I noticed a fair amount of novelty themed gifts for sale, like sheet-music socks and musician humor stickers, that made me smile.

My kids are in band and KBI is great. Friendly and knowledgeable staff. Awesome service!!!read more

These guys are so locked-in every time I've been here. They always have the right selection of…read moreservices and items, AND they've got INDIVIDUAL GUITAR PICKS (Guitar Center and Music & Arts sell bags only). They are also local, and have been my ideal instrument shop since I've moved to Stafford in 2022. The people who are usually there are respectful, kind, and overall friendly, and they even take the time to do menial tasks (that I myself would've been able to do, but I go here to do it all at once). Overall epic place, reasonably priced service, with a lot of friendly faces.

Staff is helpful and attentive, they have guitar strings and entry level keyboards along with some…read moremid mixers.

I have two banjos, one of which needed to be almost completely rebuilt, and another that just…read moreneeded a checkup and TLC. Now, I have two awesome sounding banjos. The service was quick and reasonably priced.

Knowledgeable, honest and patient. Thank you for your guidance and help amazed with the variety…read moreinside and even history.

Kyle has been teaching my daughter piano for two years and I'm amazed with how she has progressed…read more Our goal for her was to learn to play the piano and gain more music appreciation, but had no idea Kyle would not only get her to this level so quickly, he instills a sense of pride in his students, and makes lessons fun! Our five year old son just started with Kyle virtually and I'm again so impressed with w much he has learned in just three weeks! And virtually! Kyle is a true genius music teacher

Kyle is a gifted musician and vocalist. He has been teaching both of my children over the last…read moreseveral years, and he is a wonderful piano teacher. He has the right mix of discipline, patience and humor to keep students of all ages engaged in learning and appreciating music. In addition to piano, he also helped my daughter and her friend prepare a vocal song for their school talent show. It has been amazing to watch my children grow as musicians - and they look forward to seeing Mr. Kyle every week. Thanks Kyle!

Not often that you come across a real music store these days but this is one! Love this place.read more

By far my favorite place to buy guitar gear! Love all the people who work there, they're all super…read morekind and fun to know! All my guitars (Fenders, PRS, Seagull, Jasmine) have been purchased there, and they always make the payment plan process super easy. They also have amazing guitar instructors who will help you play very proficiently. It's a fun place to just hang out and try new stuff too. Absolutely recommend if you're local or in town visiting! Roger, Adam, Dylan, Cole, et al. are amazing folks who will help you get what you need.

I am a new viola player and what they sell really helps. I've gotten both my violas, a tuner with a…read morebuilt in bridge clip, a cleaning cloth, and there is likely more I will need. Whenever they are unsure about what they are selling you, like if it has a bridge clip, they will try to find better alternatives for your convenience. Great music place.

I had sorely neglected my Taylor 814ce for years, and it badly needed some love. I had also…read moreaccidently broken the electronics so I needed Taylor pro help. Tim & team brought my baby back into better than new playing condition. They repaired the electronics, and did a full setup, including a new bridge. I thought it needed some new frets as well, but they were able to level the ones I thought were bad for less $$ than new frets would have cost. Great work. Bravo!!

I really appreciate this company. They have wonderful people and are very helpful. I also worked…read morewith Kate Hummel to learn the piano and it was a great experience.

Great place to find gently used instruments & accessories. Easy in/out location. Helpful service…read morestaff.

They saved my upright bass. Great work on my bridge and strings. The strings and bridge was…read morereplaced.

fast responses! fast transaction! fast shipping! most importantly such an amazing guitar! Thanks…read moreagain!

The staff were very knowledgeable and were very helpful in assisting me with my purchase. They even…read moreset up the items I bought as well as walked me through how to use it. Highly recommend!

Worst conversation I've had in my entire life. I told this company I was from out of town and was…read moretrying to make a good business decision by driving 2 hours to make a deal with them and the owner told me just not to being the product in. (In a nasty way). DON'T DO BUSINESS WITH THIS COMPANY