We are moving in soon. The team in the office has been very helpful. Ashley answered all of our…read morequestions and made the application process easy.

overall terrible ! Avoid living here at all cost! They extremly up charge for everything! and move…read moreout cost, they will charge you down to every last thing! kristina especially was rude and homophobic to us. she used the wrong pronouns and never apologize. we felt wx target while loving here and got a complaint for every little thing

If you care about safety, cleanliness, and a leasing team that is responsive then go somewhere…read moreelse. I've submitted community concerns where people have broken into the gated community and the leasing team does not acknowledge the concerns. We live right next to the trolley station and there are a lot of homeless and criminals in the area so safety should be a priority and the team at this community will not do anything to prevent these issues or even acknowledge it. They just close out the community concern you submit to them with no response so they don't have to deal with it. Sad. I'd like to stay here but i will be moving soon to a property that actually values my safety and residency.

Forgot to update but it should be known. I was charged to have the carpet replaced, although I…read morenever wore shoes in the house and kept it extremely over the top clean over the 2-3 years. I didn't get my walk through as requested and I was not present for any of the deductions on my security deposit. I requested the invoice for the carpet replacement to see the absurd fees that were being deducted on my deposit and noticed that the carpet replacement had been ordered prior to the apartment walk through. Clear indication that they were planning on replacing the carpet regardless. This was shady and unethical. I emailed them about this and they gave me my security deposit back. You nickel and dime great and low maintenance tenants and you'll receive the review you deserve.

Mr Ernesto is ALWAYS so kind and helpful when he gets the call to fix something in our unit!! The…read moreBEST!! Good job, Mr Ernesto!! Thank YOU!!

I've lived here for several years, and I have to say that Ernesto (Maintanace) has been absolutely…read moreamazing! He's consistent, reliable, and always goes above and beyond. As a single mom, I truly appreciate how he not only takes care of repairs quickly and efficiently but also offers to help with heavier personal items when I need an extra hand. Ernesto has such a kind heart, he's always on time, available, and willing to help. It's been such a blessing to have someone so dedicated and genuine in our community. Because of people like him, I wouldn't want to live anywhere else!

Don't move here. MICE INFESTED. I moved here this past august 2022. First and foremost- they charge…read moreutilities as a community and you pay a percentage. They have a hot water leak that they are hiding/ neglecting / avoiding and everyone is paying over 140 JUST for WATER! sewer is 50-60 trash is 50 plus your own Sdge bill . So beware ! I read all the reviews for this place and addressed the theft problem they have and I was reassured it wasn't an issue. Then within my first month here , my stroller was stolen from my storage unit where I park. My neighbors gas was siphoned from her car and my other neighbor got her battery from her Jeep stolen straight out from under the hood. Mice infestation: my neighbor has caught 12 in the last week and I have caught 3. They keep saying they will have exterminators come but no one has came. And the mice have eaten through boxes of my 18m old daughter snacks and through my pantry. I've had to throw away so much food and replace it . Three times now! It's disgusting . They poop and pee throughout the cabinets. I told them that there's holes under my sink and pantry cabinets and still have holes even tho they came to repair it . I feel disgusted in my own kitchen and I am an extremely clean person . Also they have construction non stop , the landscaping always blowing the dust around leaving your cars covered in dust and debris! They don't care when u say anything The laundry mat is disgusting here. Everyone washes their pet bedding so dog hair always in every machine You can hear your neighbors talking through the wall. Recently I went to shower and I got splashed by my ceiling leaking toilet water from my upstairs neighbor. A leak that was patched up previously- reopening right on top of my head. This place looks so nice on the outside the units are pretty spacious but honestly it's been nothing but stressful and an absolute nightmare living here

From the owner: Our touring schedules and operating hours may vary as we continue to follow local phased opening…read moreguidelines and direction from local health officials. Please visit our community website for up to date information. Come find yourself a home with Colonnade at Fletcher Hills, a pet-friendly El Cajon community offering you excellent amenities, great spaces/features to be enjoyed and appreciated with your neighbors, and proximity to the Grossmont Shopping Center, several schools, and a few parks, all within about a mile's drive. Skylights and vaulted ceilings create an open, sunlight-illuminated scene in each apartment interior, which pairs well with the accommodating layouts and generous package of quali

wanted to take a moment to thank the leasing team at Summit Park Village for their help during my…read moremove. Moving is always stressful, especially relocating from another state, and the team truly made the process much smoother. Julia was incredibly accommodating from start to finish. When we realized that the original unit we had selected wasn't the right fit for us, she was extremely understanding and worked with us to help find another unit that better suited our needs. She was patient, professional, and went out of her way to help us through the process. I also want to thank Karry (with a K), who was very kind and helpful throughout everything. She made us feel welcome and was always willing to answer questions. There was also another wonderful team member who assisted us during the process whose name I unfortunately didn't catch, but she was equally kind and helpful. She truly went above and beyond to make sure everything went smoothly during such a busy moving period, and I'm very grateful for her help. The entire team was friendly, responsive, and supportive from the very beginning of our move all the way through the final steps. Thank you again to the staff at Summit Park Village for your professionalism and kindness during such an important transition.

I want to report that I have never been treated better by the staff of an apartment complex. But I…read morehave to tell you at Summit Park Village apartments on Lake Murray boulevard have gone above and beyond anything that I would have ever anticipated as far as making the process simple, easy as possible. Walking me through the entire process. Additionally, the follow-up was so easy to follow through the emails and text messages to help me with my onboarding simplifying the process for move-in. Maritza, as community relations has been my go-to person and there hasn't been anything that she hasn't been able to explain or solve for me and being an older gentleman, it was so helpful because I don't understand technology that well. From finding my mailbox to understanding the parking, she was wonderful and I really want to say that I appreciate all of her help and it's because of people like Maritza that made me choose to move to summit village and I'm glad I'm here. I also want to give a shout out to Joanna, the leasing agent. She was instrumental in getting me together with my lease and taking care of all of that. And Julia, our manager. What a sweetheart. I have to tell you if I ever get the opportunity to recommend a place to live in San Diego area, it's going to be Summit Park Village apartments, an Essex community. And finally the maintenance staff is always busy taking care of the property. Here the grounds are well taken care of. The property is clean and as far as I can see, anything that needs to be taken care of is done so efficiently and quickly. Kudos to everybody here at Summit Park Village. I'm so glad to be here and you've made me feel like I'm at home.

Wow excellent service in an emergency! My apt flooded from…read morethe ceiling and caused a major situation. Ricardo and his team came to my rescue as I had to quickly move to a vacant apartment . Juan,Diego, David and Kevin showed up to move my bed and help pack some things to take to the new apartment where I will reside 2-3 weeks. Incredible teamwork under Rodrigo's direction! We had to work fast! I have chronic Lyme disease which makes it hard for me to lift anything. They did it all and made sure I was safe in my new place. The compassion and efficiency I was shown was incredible. I am so grateful. Plus Andy from leasing notified me before the team showed up so I would be ready. Tatiana called to give me the basics of what I had to know. To see and experience such excellent coordination of all staff proves that they are a renewed team under the newer management here. Lots is being renewed and redone here at The District. Don't judge this place by the older negative reviews. Come visit in person and see for yourself. Take a tour around. I have lived here 15 years....its a pleasure to see all that's happening. I'm one very grateful resident.

We pay *way* too much money here to not have hot water. Every. Single. Time. There's a plumbing…read moreissue, they "fix it" but we are left without hot water for at least a day. And management is aware this happens and somehow they still let the plumbing company leave without fixing the issue AND making sure we have hot water. Not even lukewarm water. We are left with ice cold showers. Not acceptable.

We moved in almost a year ago and have been happy. Josie is GREAT! She told me the other day "I am…read morethe manager, but I am your neighbor first". The rent is priced fair for the area. Maintenance requests are answered timely. I would recommend it!

I finally drove by the complex. I didn't even realize this was over here, and I'm literally two…read moreblocks away. They are postponing rentals for an indeterminate amount of time, I didn't feel like I got true or honest information about that. Josie kept referring to her boss, "the lawyer," as the reason they were not accepting move ins. I want to say I have spoken to her a few times over a month or so of apartment searching. Here's my takeaway: if they are always going to drop the "boss is a lawyer" bit, how awful is this place going to be to live? It seems ominous already and I don't even live there. I could lawyer up too (I have needed to before). But why would you want to put that energy out there. If a "lawyer" is taking actual months to draw up such an advantageous lease for them, where will that leave us? Up shit creek, that's where. I literally never have seen an apartment put move ins on hold to write up a more self serving lease. Josie seemed nice, but I felt put off ultimately by the constant "my boss is a lawyer," name dropping. I was told, no bankruptcies, period. Everyone says that. I had a hard time physically and lost a business. Hence, the bankruptcy, several years ago. My credit is solid now, really good. Most NORMAL people can figure that out. Then Josie says, "for 7 years or more." They clearly do not have a clue on what they are doing. After 7 years, you actually can file ANOTHER bankruptcy. Not that I'm planning on it, but that's what the 7 years mark is. I was really shocked that she didn't know the basics of that. My credit is good enough to obtain a mortgage at this point (I have spoken to a lender), but not rent at the Mellmanor. Maybe it's a nice place, I will never know. Good luck to you, fellow apartment hunters.

This community is much better under the new management team. For anyone who may have been diswayed…read moreby my previous review, the incompetent and callous team of Danyele and whatever the woman's name was, either left the company or moved on to ruin another community. The current management team is superb, neighbors are great, there are quite a bit of amenities, plenty to do in the area, consistent maintenance and upkeep of the property. Speaking of amenities, my only wish is that the weight room would open earlier. 8 am is much too late for anyone who works a regular shift to actually be able to use it. Up until a few months ago, I was one of few people who seemed to make any consistent use of it. It's far too hot to use in the evenings in the summers. And during times when there are tenants who use it, it's too small to accommodate people in the evenings (which again is the only reasonable time people could use it.) For those reasons, I don't see it getting much use at all. It may as well be converted to something else because no one can use it.

Eli in the Maintenance Dept. is A+++; requests are ALWAYS handled in a timely manner & VERY…read moreefficiently; he is "SIMPLY THE BEST!"

I love this place. I have lived there for a little over 6 months and I LOVE it. The location is…read moreGREAT walking distance to pretty much any thing that you want. The managers are SO nice and laid back but firm when they need to be. I LOVE living here and hope that if you live here you will enjoy it just as much