I'm so happy I found Kensington Eye Centre. I was looking for an independent optometrist that…read morematched the quality of care I'd had in the U.S., and this is it. I had gone to Boots Opticians last year and the experience was subpar. This was such a contrast! It's a family-owned business and they truly care about their clients. The team is highly responsive to follow-up questions as well. I had a very thorough optical exam that identified and addressed a somewhat dramatic change in my vision. I'm now on their contact lens subscription plan and look forward to a long-term relationship. Highly recommended!

Kensington Eye Centre is simply the nicest optician to go to. It's independently run by Pooja and…read moreher husband who are incredibly professional and personal. It's so nice to have such a friendly service, where they know all members of my family, in the centre of a sometimes too busy and unpersonal London..

Imagined being an overseas traveler in London and finding that you had not packed your contact…read morelenses. Panic sets in as you try to locate an Optician to assist you. Luckily I found Auerbach & Steele. Over the telephone, A&S guided me through the process of obtaining a copy of my very unusal prescription from my US-based Ophthamologist and had a sample pack of my contact lenses ready for pick up within hours. Throughout multiple calls and finally the in-person pick up, the staff were professional, helpfula and kind. I cannot recommend anyone more highly than A&S.

I love this shop. I brought a complicated pair of frames in Paris that required specially mounted…read morelenses that nobody had seen before. So, I had a hell of a time finding a place that could do it locally. I happened to find these guys after scouting the optometrists in the area. Fortunately, they could do the service, which was a lifesaver as I didn't want to go back to Paris just for that! The staff here was amazingly helpful and patient as we sorted out what I needed. By the way, they also seemed to have a great selection of frames. I will definitely be back!

Amazing service! My husband had an unfortunate accident while on our trip and crushed his glasses…read more We thought the trip was ruined since he was practically blind without them. Thankfully, the very sweet lady at Eyeworks fixed his glasses within minutes of stepping into her store and saved the day! She didn't even charge us for her assistance. Wish more people were as gracious and generous as the Eyeworks London folks!

Having had good eyesight all my life, shopping for my first set of reading glasses was a bit of a…read moretrauma. Previous visits to opticians' had been a bit traumatic and I never felt I could trust their measurements, or my own judgement. I walked past this shops so many times I forgot it was here and was drawn in by the promise of a discount. The lovely Indian couple who run the shop were extremely understanding and helpful - I kept returning with various friends before I finally settled on a style of frame and booked my appointment (I am sure you are supposed to have your prescription ready when you start looking for glasses ). I was extremely impressed that they remembered my name and very embarrassed that I don't remember theirs. I felt in good hands and pleased that I wasn't rushed through the examination. I now own a beautiful pair of glasses which I actually enjoy wearing. A rare fiend of a place where you still received good old-fashioned and very personal service. Highly recommended

Good customer service , and owner Bob is highly respectable knows his buisness . I got my glasses…read morelens fixed as best as possible. They were 45yr old ray ban aviators which had a lens missing. All original work and genuine lens replaced , will recommend to anyone with class and taste. All they collection is unique and good quality.

A truly exceptional Optometrist with fabulous, professional, intelligent and attentive staff. They…read morereally do offer such an outstanding eye test experience, not to mention an incredible, really well thought out on-point selection of stylish frames -- you'll be spoiled for choice excited about getting your new glasses! I have been a dedicated client for 10years, despite the fact it's further than other optometrists are from my house. I wouldn't go anywhere else and I'd always want to support such a cool local business.

I found the service at Chelsea Eye Centre to be world class, for years I have used the big chains…read morethe problem with that is the staff are not experienced. Everytime I went back to a big chain it was a different person so they never really got to know me. Since I have been working with Chelsea Eye Centre its a breath of fresh air, they have gotten to know me so well in the last 6 months I feel I am getting better care than ever before. I highly recommend them. Not sure why Yelp has me as from New York? I went there on holiday 2 weeks ago!

This has been hands down the worst experience with a glasses store in my life. Everything that has…read moregone wrong has gone wrong. First, they messed up the order on my glasses and ordered in the wrong frames, so I had to wait twice as long to get my original frames. After getting them, no one was able to fit them to me without them causing intense pain while wearing them. Ultimately, an employee suggested that I swap the frame for a pair she said would be easier to fit. I did so, but no one at this store seems able to fit glasses. I have having the same issue. I don't think the people working have much experience fitting glasses or know very much. This is the first pair of glasses I've bought in the UK (I'm Canadian) and the level of knowledge and expertise in fitting here seems far below what I've experienced before. I hope that they can finally find a way to fit my glasses properly. Selling glasses that don't cause intense pain to your customer seems like a low bar to clear, yet, here we are.

I had my eye test today at Accuvision, it was amazing. Vik was so incredibly thorough and all of…read morethe scans and tests were explained fully. I had my laser vision done over 12 years ago at Accuvision and my eyes are still fabulous. Superb clinic with excellent aftercare

Absolutely fantastic all around service here. They patiently and thoroughly explained what they…read morecould do for me, and what I should expect both in terms of the surgery and the results. And they were completely accurate. I'm now one month away from the surgery and I can't believe how great it is to be able to read without glasses. Highly recommend. -Lauren M