Vogler Ford

2.2 (10 reviews)

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Closed • 8:30 am - 6:00 pm

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Vogler Ford - We are located across the street from the University Mall on Rte 13 in Carbondale, IL. - Car Dealers Near Me - Carbondale, Illinois

Vogler Ford - Car Dealers Near Me - Carbondale, Illinois

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James W.

2 years ago

My friend from out of town had car trouble while here for the eclipse. Ben in service went above and beyond to get her car fixed and back home! read more

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C B.

4 years ago

Vogler Ford Sold my 89 year old father a rough used Ford Ranger for $5,000. He lost his license about a month later and when he went back to try to sell the truck back and they literally laughed at him and offered him $500 to take it back. Do not do business with such a disreputable and disrespectful business. read more

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Steve L.

6 years ago

Great place to charge your vehicle. Offered to let me use their facilities or give me a ride to the university while waiting for my car to charge. Thank you Tim. read more

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Betsy B.

5 years ago

I believe in supporting local businesses, so when looking for a cargo van recently, I made an appointment with the first salesman at Vogler who contacted me after I built one on line. He built the same van on his computer (I knew more about the van than he did) and came up with the same price. Only incentive was $500.00. I went home to think about it and he NEVER called me or checked in on me. I went to a different dealership, in a different STATE. This guy knew his stuff. The first thing he said is, " you can't order 2021's anymore ". Why did the salesman at Vogler NOT KNOW THIS!? The salesman in Missouri was so knowledgeable and helped me so much!So I ordered my 2022. Not from Vogler. read more

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Nick J.

7 years ago

Came here to charge my van at their public charging station. There was a dealer car in the charging spot and the kind salesman moved the vehicle so we could charge our van. The best part - the charge was free. They went out of their way even though they knew they weren't going to make any money from being kind to me. That's quality and integrity! If you are thinking about buying a car - I'd definitely come to Vogler! read more

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Whitney B.

12 years ago

If I could give 0 stars I would. 2 hours for an oil change I had an appointment for? Only because they failed to change it when they were fixing my car last week...after telling them SEVERAL times to change the oil. It WAS free since they failed to change it the first time. 2 hours though? C'mon people. Get it together! On a side note: When I got my car back from them last week, I didn't even get my car off of the lot only to find out my headlights didn't work. Clearly not a very thorough dealership/whatever it is/I can't even believe it is a dealership. Never again! read more

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Gary W.

I do apologize that the service we provided on this occasion was not…

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Dave H.

103

14 years ago

If you like old fashioned backroom, back and forth to the Manager negotiations with your salesman, this is the place. If you want straight forward pricing and fair trade-in value, go elsewhere, I did and saved $3500. I was VERY disappointed. read more

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Tyler W.

10 years ago

My 2005 Mazda RX-8 was having some trouble running, and since it has a rotary engine, my normal mechanic cannot work on it, so I decided to take it here. My check engine light was on and the car occasionally died if I came to a complete, or even near, stop. The guy in charge of the repairs was nice and friendly enough, and we left it there for repairs. We let them know every symptom the car was suffering from. A few days later they called and said they ran a test on it and the rear O2 sensor was bad. They told me they could change it for $400. I told them I also needed a new key cut, because I only had one and I didn't want to be locked out of my car. They said between labor hours, the price of the O2 sensor, and the key being cut, it would cost about $600. That definitely hurt my bank account, but my choices were between paying the money or having a 2,500 pound paperweight, so I agreed. About a week later they called and said the car was ready. They had done a 90-point inspection, and even put more oil in the car than was necessary! (If you weren't already aware, that's a bad thing.) I went, picked it up, paid, and was on my way to Marion. After about 20 minutes of driving, the Check Engine light comes on, the Battery light comes on, the car becomes unresponsive, and dies while I'm at a stoplight. 20 minutes later. I called 911 and we pushed it into a parking lot. My dad came by and, as I was on my way to a date, my girlfriend picked me up while my dad stayed with the car, trying to get it to start again. He finally did. Eventually, I called him and told him that I would drive the car home, and he could leave in his car. I had the newly cut key, and he took the original. My girlfriend dropped me off at my car, only for me to discover that the new key they cut for me at the dealership /doesn't open the door./ I was stuck with a broken car and a bad key in a dark, whiskey store parking lot. Once again, I called my dad, who had to drive all the way from our home, back to Marion, just to give me a key. The car started and I drove it home, although it felt like it was going to die all the way home. We later called the dealership and explained to them our situation. We had brought it in for them to fix it, and they had not, even after charging me $600. They told us everything would work fine after this, and they were obviously wrong, even about the key. We asked them to please check it out again, because they'd not fixed what was wrong before, and obviously not test-driven it. We asked them to recut the key so that it would work. They said no. They said I would have to entirely repay if I wanted to even bring it in again. TL;DR: I paid $600, my car died 20 minutes later, my new key didn't work, and the dealership refused to fix their mistakes. read more

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Tim H.

Tyler, I'm sorry you experienced further problems with your car after…

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Matt H.

11 years ago

Horrible service center staff. I called and made an appointment a week prior to the service visit for a minor engine issue and oil change. They had me come in at 7am the following week. I did and waited in waiting room. 4 hours later i asked the service rep guy who kept coming in and avoiding eye contact with me what the progress was. He said they hadnt even started it yet. 8 hours later ( yes 8 hours later) they tell me they were only able to do an oil change, the $100 computer test was inconclusive for the engine problem. So they charge me $150 for an oil change, bad test and wasting 8 hours. The real icing on the cake was their flippant attitude. They were completely rude, unconcerned and acted as though i was interrupting them for bring my car in. theyve lost my business for good. Blows my mind how horrible some companies are with their customer service. read more

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ryan l.

15 years ago

I accept the fact that any dealer is in business to make money, but the problem arises when I bring my car in for front end noise and the service rep is unable to effectively communicate to the tech (who seems blind to the fact that bushings are cracked until I pointed it out to them) about the problem and what ends up happening is that the tech essentially "shot-guns" the fix, or in this case a lack of fix. I've never come across a shop full of people unable to diagnose an issue but more so do unnecessary work and then not stand by it by saying "oh actually what we did was wrong, what is actually is happening is this! and thats another x amount of dollars!" I'm sorry but if I pay to fix a problem the first 4 times and you don't someone should refund me money or fix what you might think is wrong this time on your own dime. read more

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Gary W.

"Noises" are among the most difficult problems to diagnose and…

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More info about Vogler Ford

1170 E Main St
Carbondale, IL 62901
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(618) 457-8135
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https://www.voglerfordcarbondale.com

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Yes, Vogler Ford takes credit cards.

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Ford, Lincoln & Used Car Dealership in Carbondale, OH.

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Vic Koenig Chevrolet

(13 reviews)

We went there on 03/20/2026 to check out and possibly test drive a Chevy Trax as one of the…read morepossible vehicles on our short list of different makes and models for my wife. Having done a prior research we asked to see Alex Daly, and quickly established a great rapport. Ended up deciding not to visit other dealerships on our list, and buying the vehicle on the spot. It was somewhat unsettling to discover just 2 weeks later that Alex does not work there anymore...

Bought a 2017 Ford escape in June of 2024 it only had 38000 miles on it. Drove it to Indiana for…read moreChristmas come back home got up the 29th of December to go to work and motor is locked up. So it had to be taken to a Ford dealer needless to say I did not get my car back until the end of March 2025. In July of 2025 the starter goes out. I called and talked to Madison and explained it to her. Made an appointment for the following Monday at 1. My son and husband put it in my son's trailer and took it out there. On Monday around 3 I called Madison to see if they figured it out. She says did you try to jump it. I told her no the battery was brand new which I also told her on the phone. She called me back an hour later and tells me it's the starter she can get it in by noon on Tuesday and it will be finished by the end of the day. Tuesday at 3:45 I call to see if it was done and I was told no. That it probably won't be done until Wednesday. I told her that it had to be done that day. I called back and left a message for vic Koenig to call me and needless to say I am still waiting. I WILL NEVER GO THERE AGAIN TO PURCHASE A NEW VEHICLE

Auffenberg of Carbondale

(8 reviews)

My husband seen a posting on Heartland Swap by an employee of Auffenburg of Carbondale,Il. On the…read moremorning of the 11th of June, an appt was made with Bill. G., myself and my husband. Myself and my husband looked over the 2008 Pontiac Torrent. And decided that we would purchase the truck at that time. Due to JALC starting classes in the Fall, and I would be a returning student. Bill.G. had informed us that the truck some times open and sometimes not with the truck's remote. He also preceeded to inform us that the truck had one owner whom was elderly. And that the "only" problem that the truck had was that the driver actuator switch needed to be replaced. Bill. G. informed me and my husband that he and the mechanics was aware of the problem. And that by replacing the driver side door handle would fix the issue. It didn't as we found out later that evening. We all agreed upon a price of $5500 and that there was a limited warranty of up to fifteen day. Now keep that fifteen day mark in you mind. The limited warranty covered the engine, axle, water pump, you get my drift. Again, keep the items that in ONLY covered in you mind as well. So everything was going really well up intil this past Saturday 20th of June 2020. Myself and my family was enjoying an outting in Marion, Il that evening.The sky started turinging dark, the wind became very gusty. Blowing around outside chairs and tables so we decided to head back home to Carbondale, Il. The ABS light came on and the anti tractionskid sensor came on. I understood why the anti traction came on due to the gusty winds. The ABS light and the anti traction was still on and we didn't understand why. Upon reading the cars manual to reset the ABS and the anti traction. To no avail did the trucks reset fix the now new issues. So this past Monday withing the 15 days, I was willing to part ways with the truck. Because taking my truck to my certified mechanic, it was not the driver side actuator that was causing the issue but an electrical one. So no, my husband nor myself was told of that issue while discussing the truck. And the ABS light and the anti traction needed to be serviced now at this point. So the service dept said that the problems that I was having was not covered under warranty. So I asked to speak to Bill .G. But he was too busy to answer my question, If I could return the truck. Or was I know stuck with the truck now displaying new problems. Bill. G. couldn't be bothered to answer my questions but asked another associated to do it for him. I was told that Auffenburg would only fix the problems if I paid them for the services. And because the registraion was now in my name. And no longer in the name of Auffenburg. That it was no longer their problem but now mine and my husband's. Granted I'm still well within my 15 days of warranty. So a collegue of mine told me about a situation that her white female friend had with Auffenburg. Now here we have two working women, paid the vehicles in full but I was black and she was white. Her co-worker had purchased a newer mustang at Auffendburg of Carbondale, Il. The white female after three days had problems with the mustang acceleration. The mustang wouldn't accelerate over 15 miles to or from any destination. Now the same warranty that was given to me was also given to this young lady. She contacted her saleperson and discussed her issue and Auffenburg. Heard her whoes, and Fixed this young lady's mustang at NO COST TO HER. Her sales man called her severa days later asking if she wa having any further issues with her new car(used). But I was told to pay for my whoes that were already there. So my observation is that we were not treated in the same manner due to out race but not our professions. A co-worker was looking to buy a car at Auffenburg but decided against it. Because if that could happen to me, then she was no exception. I talked to several professionals and they too was looking for a car. But decided that Auffenburg of Carbondale would not be a car dealership to do business with. The saying goes, it's not what you know BUT who you know. We was considering trading in our Rendezvous for another truck at Auffenburg of Carbondale. I wouldn't care of the truck was absolutely free. We will never do business with Auffenburg of Carbondale again. Because my mama always said, " Just because it's free doesn't mean you have to take it." Auffenburg may be ok with this lost, but my experience cost you even more business. If you can't treat everyone with dignity and respect. Then consider trading jobs or better yet learn interpersonal skills.

Guess whom called and said they would do the deal.......yep, this waste of time dealer, the…read morenerve......sorry pal, you treated me with no respect.....that deals off the table......never again and I advise others to avoid this business.

Vogler Motor Company Service Center

(2 reviews)

Came here to charge my van at their public charging station. There was a dealer car in the charging…read morespot and the kind salesman moved the vehicle so we could charge our van. The best part - the charge was free. They went out of their way even though they knew they weren't going to make any money from being kind to me. That's quality and integrity! If you are thinking about buying a car - I'd definitely come to Vogler!

From out-of-town and needed new wiper blades. They got me in immediately and got me on my way…read more Pretty limited experience but they did me right!

Ward Chrysler Center

(12 reviews)

In the service department, I was treated so well. I am a mom with a minivan who had a strange…read moresituation with my door. Well, the receptionist was professional and kind as was Nick, the manager, who went above and beyond in fixing my door himself because a technician called in so they were backlogged. Then, he didn't charge me. How nice is that?! I am a forever customer now. I have been taken advantage of with car service before. Not here. It's nice to know there are still good people in the world. My kids and I thanks you so much, Nick, receptionists, and Ward Chrysler.

This dealership uses deceptive practices ( I get it, most dealerships do) I traded in my truck for…read morea brand new one. 40 days later, my old truck loan has not been paid off, my truck i traded in has already been sold and on top of that, I cant get a manager or a finance person on the phone. The lady answering the call states that they are both out. So how does a dealership operate during open hours without a finance person or a manager. My recommendation, DON't buy from this place. I am sure the BBB would find all this very interesting as well.

Wild Motors

(1 review)

i have know lloyd many years and he is an awesome guy.he is honest and is a hard working man.i…read morewould recommend him to everyone.he is willing to work with you

Larry Stovesand Kia

(12 reviews)

Great Experience and very excellent friendly staff. John and Jason were wonderful to deal with. I…read morewould recommend them to anyone looking for a outstanding car buying experience

Terrible experience! My husband bought a car from there and 2 weeks later it was overheating and…read morethey refused to do anything about it.

The Auto Shop

(22 reviews)

About a month back I took my car in for engine trouble. After several days and several issues…read morepopping up I was left with a bill of 1,300. They wanted to replace the ball bearings as well, but that would've been another 800 and I didn't want to spend too much all at once. I was already spending a months pay for me on it. Fast forward to now and my car is literally worthless. The underside has rusted and rotted away, verging on falling apart completely. I can't even get a tow truck driver to take it in because they're worried that will just make it worse. It's wild to me that after having my car for several days and having found several other issues, they just somehow didn't notice this. I spent 1,300 dollars on repairs and they somehow didn't notice the one thing that has killed my car. They should've noticed it when they had it, and then maybe I'd have 1,300 more dollars to burn on a new car.

After searching ten different new and used automobile dealers, up to 100 miles away, I found the…read morebest deal possible in what could be termed my own backyard. I would suggest that you could save a lot of time, possibly money by visiting Lawrence Auto Clinic and Sales in Cambria. IL. I found Tony Lawrence to be an honest, upfront, personable human being who in his words "We sell good vehicles at a reasonable price and will not sell junk". Honda CR-V EX I purchased from Tony was as good as any dealer's featured front row late model used car..spotless and in excellent condition. Hopefully, I will be finished looking at a car purchase for myself for a decade but if my daughters or grandchildren need a good used vehicle at a fair price I'll suggest they visit or call Tony to see what he has on his lot first. Respectfully, Bob Camp,Carbondale,IL.

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24 reviews that are not currently recommended

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John T.

9 years ago

I WILL DO EVERY THING IN EVERY WAY I CAN TO PREVENT ANY ONE FROME BUYING A VEHICLE FROM THIS PLACE THEY SIMPLY ONLY CARE ABOUT SELLING LET THERE BE A MAJOR PROBLEM AND WATCH THEM THROW IT ON THE CUSTOMER AND ITS YOUR LOSS Never again will I buy a truck or car from a dealer where the owner don't give a crap about the good customer they have had in the past, the first time they need to do the right thing the moral thing they fold and forget about how much money they have spent in the past, I have filled a complaint with the state attorney general waiting for a response, also I have contacted my personal attorney and on my way to playing this out to force this owner to be a stand up person and do what's right. my wife's brand new explorer come from the factory with faulty paint. it was a week old when I took it in and the service and sales guy seen it and said it was dirt between the metal and paint, I ask the dealership to swap it out for nothing more or nothing less than what we bought that's a new car with no paint issues, the only thing they will do is what ford offered and that's repaint the side of her car, I then said I wasn't satisfied with this because the body shop wont be able to do the same paint job, THE SERVICE GUY AND THE SALESMAN BOTH AGREED IT WONT BE THE SAME BUT IM STUCK ACCEPTING THIS BECAUSE THE OWNER WILL NOT STEP UP AND DO THE RIGHT THING, EIGTHER BUY BACK THE EXPLORESER OR DO A SWAP. I called the ford company regional office they say that they understand and agree why I'm upset but wont get involved between the dealer and the customer. It's up to the dealer to just honor the warranty or do in this case the right thing. now her car is in the collision center for the second time the crappy time the first time was simply not acceptable, the loaner car we have is a older ford focus with 220k miles on it. simply a very poor dealer customer relations after I 8 months ago bought a 50k custom f-150 xlt and just 7 weeks ago bought this new explorer for my wife its a shame people that's well off get there on the backs and screwing people like this read more

Priscilla Pitchford- C.

9 years ago

While driving my Edge on Saturday April 1st. the check charging system - I immediately called Voglers and they informed me to bring the car in but their service department was not open. When arriving at the dealership we were meet by our sales rep - Greg Thompson - he stated to pull the car around to the other side and that they would give me a loaner. Which we did and Greg told us the service department would look at the car on Monday morning. Monday morning the service department guy called me and stated they had checked my car and that it was the alternator and that they were ordering the part and it should be in either Tuesday or Wednesday and for me to keep the loaner until my Edge was done. The service department guy called me on Wednesday and said it was done and that our salesman Greg Thompson would be bringing it home. Everything went very smooth and I am very happy with the service that I received on my Edge. Hats off to Greg Thompson and the service department at Voglers. read more

Daniel O.

9 years ago

(This review is about buying a car at Vogler, not the service area.) I have shopped at Vogler Ford for over 20 years, having purchased a number of vehicles. Please know that I am very biased toward the dealership due to the presence on the sales team of Bill Manis. I have visited many car dealers in the area and some as far away as St. Louis. There's no question as to why I keep coming back to Vogler. I seek out Bill's advice when I am in the market for a car because I trust him to have my best interests at heart. He listens to the needs I present and shows me options he feels will work. No distracting up-selling, no push or pressure, no hidden agenda, no negatives as far as I am concerned. We live in a working class area and the economics are well known. Bill understands his customers. He understands that buying a car is massive decision for most people, second only to purchasing a home. That's why I recommend Bill and Vogler to anyone I care about when they are shopping for a vehicle. read more

Katherine T.

14 years ago

Before shopping at Vogler I had visited other dealerships that made me feel intimidated and pressured into buying something I didn't want. I was pleasantly surprised when I came to Vogler and my salesman, Larry, found me what I was looking for and made me feel very comfortable. He was very kind and patient with all my questions and concerns. A few weeks after buying my vehicle, it came to my attention that there was a problem with the brakes and tires. I called Vogler afraid they wouldn't offer any help and say it was my problem now. However they were very eager to help me, fixed my brakes and roders free of charge, and gave me an amazing deal on tires which was more than fair. This is a place with outstanding customer service. They will find you what you're looking for without using high pressure sales tactics, and are willing to fix any problems that arise. I highly recommend this dealership! read more

Mary B.

9 years ago

Getting my new car experience was comfortable----no stress, no pushiness. I was given all the information I needed and given plenty of time to decide what I wanted to do. The vehicle I wanted was not in the present inventory but they found one at another dealership and obtained it. So I was able to have my new car in just a few days. Getting a new vehicle can be challenging and traumatizing for some women who do not have a family member or friend helping with the procedurre. But my sales person made it easy. I willl look forward to returning to Vogler Ford when a new car is again on my shopping list. Mary B. read more

Heather B.

12 years ago

I knew I wanted a Mazda CX5. I called a family friend, Joe Steimle, a sales man at Vogler Ford and asked him to find a specific color with specific features. Within a couple days, he found it, quoted me the rebated price with tax, title and license. No fuss, no muss. FABULOUS! He arranged for the vehicle to be delivered to their store the next day. My husband and I went in and in 2 hours (including our final test drive, which was almost 30 minutes), we were done! EXCEPTIONAL customer service, ease of processing. I COULD NOT BE HAPPIER! Joe, you are a gem. Thank you SO VERY MUCH!!! read more

Eliz. H.

9 years ago

It was easy to schedule the 60,000 mile checkup on my Lincoln MKX. I also purchased the car from there. Vogler Motor Company has served my family since the days they were located on Illinois Avenue, and they've never let us down. Great service, staff and a reliable US product. Tim, in the service dept., was especially helpful, and arranged for me to have a car when mine was in the shop last weekend. Thanks, Vogler, for your great product and outstanding service, not just now, but for past years as well. read more

Peggy W.

10 years ago

Our salesperson, Bill Manis, has always done everything he possibly can to make our Ford experience a great one. He is the main reason we go to Vogler first when it is time for a new vehicle. It has been so comfortable to deal with the same person each time we buy-- especially one so patient and easy-going. He works hard to provide us with all the information we need without being pushy and to help us get the deal we want. Our family has bought many Fords from him over the past few decades. read more

Linda M.

10 years ago

Just wanted to mention that I was really pleased with the service I received here. I was on a mini trip to Giant City State Park Lodge when I encountered car problems. Tim Nelson was so helpful and my car was taken care even though it was last minute. He provided a ride back to my cabin at Giant City State Park and also picked me up. He kept me in the loop at all times even though I could get no cell phone coverage so had to depend on the phone in my room. Very friendly people read more

Margaret W.

10 years ago

It is a pleasure to deal with Bill Manis at Vogler Ford. He is patient and cheerful when negotiating new or used vehicle purchases and went that extra mile to help us get the add-on accessories we needed for our truck. Bill made every effort possible to ensure that we got the truck we wanted at a great price. For us, Bill is Vogler's greatest asset. We have also gotten great service in the maintenance department over many, many years. read more

Heather G.

9 years ago

I've bought TWO vehicles from Joe Steimle in the last four years. He always goes above and beyond for his customers. The time and care they take with their customers is wonderful! Exceptional customer service. The service department is beyond all others. Personalized service. You can buy with confidence! They ALWAYS treat you right. I'm thankful and will come back again and again. Thank you all! read more

Susan P.

10 years ago

I love the Vogler Motors Service department! They always fit me in even when my schedule does not allow me to get there til the end of the day! The service department is always efficient and conscious of their customers wait time...and that is very nice, because who wants to spend their afternoon waiting for their car!! Thank you Service Department!! read more

Kern W.

9 years ago

I pulled in to get my oil changed without an appointment.. the guy in service was extremely friendly.. my truck was done in less time than I expected. The service department also informed me of some potential issues my truck may have in the next few months. I was grateful for their input. I would definitely recommend Vogler Ford! read more

Linda H.

10 years ago

We recently purchased a 2016 Ford Explorer from Vogler Ford and it was a very pleasant experience. There was no high pressure sales, no back and forth on the price of the new vehicle or our trade in. We didn't feel pressured to make a quick decision. We appreciate this type of salesmanship. read more

Steven B.

10 years ago

I have found that Vogler Ford does a fantastic job with service after the sale. Tim Hirsch does a great job working with me on service issues with my car. They take care of any recall issues quickly. You can buy a car anywhere but service after the buy is essential. read more

Rick P.

7 years ago

Just bought a new Edge Sport very excellent experience. Bill Manis was great to work with, he treated us with great respect. They gave us an excellent deal, very fair trade in for our used car. Everyone at Vogler Ford treated us with respect, no complaints. read more

Creal Springs Vfw P.

9 years ago

I've had my Buicks services here for five years. Now that I changed vehicles, the price for an oil change was much more than before. When I asked why, the service man just said " those Buick oil filters are expensive". read more

Dan D.

10 years ago

Everything went very smooth. We spent an hour test driving 3 different vehicles before settling on the Escape. We are very happy with our decision and the buying process at Vogler Ford was flawless. read more

Elaine B.

6 years ago

Stay away from this company, unreputable and crooked as they come. Furthermore, I am now also subjected to spam emails. Beware, your information may have been stolen. read more

Jhabri H.

7 years ago

this place didnt follow through with anything they promsied my grandma, she is stuck with payments on a car she cant afford

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