Very poor customer service. Our agent clearly was not interested in helping us navigate through…read morethe waters of international travel. We will not be back.

First time on the Carnival Conquest and I was leery because of some of the stories I had heard, but…read moreit ended up being a great experience. I was on the ship for six days with no issues. This was my first adults-only cruise, and surprisingly everything went smoothly. Unfortunately, someone passed away while we were docked in Grand Cayman, and although some passengers were upset because the delay kept them from getting back to gambling, nothing too crazy happened. The food was good overall. I ate at the steakhouse one night, and it was truly a fine dining experience. Shout out to Gabby the ship director, she was phenomenal. I can't wait to go on my 14-day Hawaii cruise on the Radiance.

Carnival Conquest: Some Hits, Some Misses, and One Big "Yuck!"…read more Let me start by saying the room itself was great. However, the balcony was DARK and, for me, not worth the extra money. The walls were also a little thin, so you could hear more than you probably wanted to hear. Now, let's talk food. Renoir had the best chicken parmigiana! It was so good that I wanted it again on another night. Unfortunately, they wouldn't let me request it again. Apparently, once it's off the menu, that's it. The tipping situation also rubbed me the wrong way. Tips were added to my account before I even really had a chance to experience the service, and those tips are for everyone. Meanwhile, many of the employees I encountered were mean, dismissive, or simply not very welcoming. And when I wanted to address some of my concerns, the Guest Services line was longer than a line for free government cheese. So...yeah. I decided to keep it moving. Speaking of lines--the Sail & Sign kiosks! There are only two on the ship. The one I went to on the fifth floor was BROKEN, leaving the other one on the third floor with a ridiculously long line. And yes, I'm going to mention this again because the prepaid tips were actually more than what I spent onboard. I wanted to be able to deal with that, but standing in that line? Chile. I digress. The Drinks The drinks were...up to par. I did NOT buy the drink package, so I ordered my first double Hennessy with three rocks. BABYYYYY!!! That drink was $20 and POTENT. I sipped on that one drink for two days. Out of fear for my life, I eventually moved over to Sauvignon Blanc. One glass? Same $20. Ummm...whoever runs the alcohol department must've been drunk. Not only was the wine nasty, but it was expensive. And what made it worse was that that same night I purchased a bottle of Santa Margherita for $46. Now THAT made more sense to me. But Carnival, keep doing what you're doing with your top-shelf alcohol process. Because that Hennessy? Honey, you weren't playing around. Now, Celebration Key's bar prices? RIDICULOUS. And they sure didn't match the quality either. But hey... That Key is my drunk uncle. I love him no matter his flaws. The Wi-Fi Situation The Wi-Fi package was terrible. In and out constantly. It had me seriously frustrated. I ended up paying both Verizon and Carnival because I couldn't rely on Carnival's Wi-Fi. I also paid for the buddy package so my cousin and I could communicate, and messages were sometimes arriving the next day. The next day! At that point, I would have asked for a refund, but...remember that Guest Services line I mentioned? Yeah. No ma'am. Princess Cays Princess Cays? You mean Shrek Cays. Listen. That beach was one big rock with gaps all throughout it. My feet kept getting caught in the spaces between the rocks. It was not the relaxing beach experience I had envisioned. And the waitstaff? Someone came by one time to take our drink order. They brought the drink and never came back. Then other people started walking around selling beer. Yuck. I eventually got on the water shuttle and headed back to the ship expeditiously. I was in a terrible mood for the rest of that day. Celebration Key Then came the next day... OH. MY. GOD. Celebration Key GAVE. From start to finish. I mean, drown Princess Cays and let Celebration Key keep all the joy and glory, because baby, it was like THAT. The difference between the two experiences was night and day. And Then There Was My Stomach... The food was great for the most part, but honey...I had the runs the whole time. Was it the water? ‍ We didn't drink bottled water because we were told the ship's water was filtered. So I'm not sure what caused it, but this was the first time I didn't stick with bottled water on a cruise, and let's just say...my digestive system had opinions. One More Thing About Port of Miami If you're traveling out of the Port of Miami, I strongly suggest having a passport if you have one. Yes, they still accept birth certificates for eligible travelers, but be prepared to stand in the customs line. We had passports and zipped right through in about five minutes. Meanwhile, the birth-certificate line was a completely different experience. Final Thoughts Would I cruise Carnival again? Carnival: Would I choose Princess Cays again? Princess Cays: There were definitely things I enjoyed about the cruise--the room was great, the food had some real standouts, the drinks had some serious power, and Celebration Key was EVERYTHING. But the Wi-Fi, the kiosk situation, the Guest Services lines, the tipping experience, the service from some employees, and especially Princess Cays definitely took away from the overall experience. Carnival Conquest, you had your moments. Some were fabulous. Some had me looking for the next water shuttle. Till next time... LA VIDA ES UN CARNAVAL... ES PARA GOZAR!

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Highly recommended, they wrapped all my luggage very professionally, they even know the weight…read morelimits for all airlines and make sure you are not over weight when you go to the airport. They'll go to you so that makes them even more useful and practical.

These people are very unprofessional and don't know how to run a business. If I could leave no…read morestars I would. They claim that they will come to the location of your choosing to wrap your luggage, but when you call them to set up an appointment. If the location is not convenient for them they make a bunch of excuses and try to convince you to come to there office. I would not use this company if they offered me there services free.

We were on the Carnival Glory September 26th 2021 sailing from New Orleans to Honduras, Belize, and…read moreCozumel. Embarkation was fairly easy because most information was collected before boarding such as passport and pictures and credit card information. It was pretty much just verifying the information previously provided. The first night we tried the steak house which offers a complimentary bottle of wine only on the first night of the sailing. The cover charge is $38 per person but well worth the additional cost. You are permitted to have three appetizers, one main course and one dessert per person. We got six appetizers including the bone marrow and beef tartare, Ahi tartare, spinach salad, Caesar salad, and a couple more. We both got the giving mignon and lobster tail as our main course and we had art at the table for our dessert. The chef's table is also a fantastic experience but at almost $100 per person it is a little pricey. In my opinion is well worth the cost as it was an 11 course semi-private meal with Incredible service. There were six chefs and a wine stewardess serving only the six of us. Sparkling, red, and white wines were all unlimited pours at the dinner. Entertainment was amazing with a welcome aboard show, four completely different Production shows, Andy comedian all in a 7-night cruise. They're all so different live entertainment venues and comedians every night on the ship. I highly recommend you have dinner as early as possible so you have the entire evening to enjoy the Production shows, Comedians and live entertainment all around the ship. I haven't been on a Carnival Cruise ship for about 10 years but being a platinum member really has its perks. The best is complimentary laundry service 3 times. Other perks include a complimentary drink at Sea Day brunch, Platinum Memorial pin, chocolate covered strawberries sent to your cabin, priority embarkation, priority disembarkation, priority tender and much more. Fantastic Cruise!

Port: 4 Ship: 3.5…read moreService: 4 Food: 3.5 Entertainment: 4 Room: 4 Ports of Call: New Orleans, Belize, Honduras, Cozumel Date: 10/24/2021 - 10/31/2021 PORT Check-in at the port had a lot of people but the line moved fast as the people managing the boarding was pretty efficient so total of about 30 mins from drop off at the port to boarding the ship. SHIP Once on the ship, the mustering was the fastest we've ever experienced... 1) go to your assigned station, 2) they scan your card and 3) they show you how to put on a life vest....3 mins... done! The room (1455) was small as expected for the price but the bathroom was larger than other ships of the same category room. Anwar takes good care of the room and leaves a towel animal each night. He's always friendly and takes time to talk with you when he sees you walking down the hall. For those who walk for exercise, each stateroom level (5 that run the full length of the ship) is about 800 steps where the jogging track is only 200 steps and windy! Ship arrives @ 6:30am on the last day and they work to get everyone off the ship by 9am to 9:30am if you sit there long enough for those who may have a late flight. FOOD Lido deck Grand Buffet was a little snug to get around but the food was decent (some meats and most cakes were dry though) with a limited offering in comparison to other cruises (could be due to the lower capacity due to the virus). This is where we ate all our meals except one. 3 stars Golden Restaurant is a sit down and order set up with a nice menu of appetizers, entrees and desserts which you could order any number of items in each category. We had the crab cake and clam chowder for appetizers, the filet mignon and garlic shrimp and the Carnival melting chocolate cake(?) and Grand Marnier orange soufflé. The entire dinner was very tasty and the filet mignon was excellent! I recommend ordering the filet mignon and garlic shrimp together for a nice surf and turf. 4 stars. Platinum Restaurant is a sit down but we went during their "tea time". The servers would walk by with various pastries and a cucumber finger sandwich and also offer the basic tea pot or for an extra charge you could order specialty teas with a pot of hot water. The pastries were all very good. 4 stars. ENTERTAINMENT We only attended the comedian shows which we found to be much better at the late (R-rated) shows than the earlier (G-rated) ones. James Johann 4 stars Funny and R rated Chris Strait 3 stars G rated show Mildly funny Kim Harrison 4.5 stars R rated show Hilarious Chris Strait 4 stars R rated show Funnier material than clean show Kim Harrison 4.5 stars G rated show Hilarious Kourtney Williams 2.5 stars R rated show Not sure if he was nervous or just new, but pretty bland PORTS OF CALL Honduras (Mahogany Bay) (masks required everywhere) - port shopping was typical with several shops very near the port and laid out nicely - we bought tickets directly from the group for an excursion to Daniel Johnson Monkey & Sloth Hangout via their website and although their communication via email was sporadic, they answered questions and provided directions to meet the driver. It was about a 1 hour tour instead of the 4 hour one from Carnival (also $30 vs $70). Pick up was a short walk through the mall and up a road hill to the security gate of Mahogany Bay TIP: When you get the confirmation email from them, ask for a later time to avoid the rush and get longer time with the animals. (4 stars) Belize (masks required everywhere) - Ship does not dock to the port so you have a water shuttle to the Belize port. The water shuttle is Included in Carnival shore excursions but tickets can be purchased for non-Carnival excursions or to go just get to the port to shop. The port shops are laid out much like a mall. - Calypso Train Tour (3 stars) - very informative but Belize City is basically pretty run down except in spots where the more elite live. Lots of merchants hitting you up at the train terminal both at the start and end. If you want to just get out and around, or you want to get some history, the tour is good for that, but I didn't find it very entertaining. Cozumel (masks required everywhere) - Port has more variety of shops than Honduras and seems larger than Belize - Cab ride to Punta Langosta $8-$10 one way - For you Starbucks fans, the one at Punta Langosta mall is closed down... another location is open maybe 1/2 mile further down the road

Thank you Village Cruise and Travels for booking our "Spanish Escape" with Globus Tours. The…read morepackage you offered maximized our time in Spain! Thanks to Silvia, we were able to take advantage of some additional excursions and amazing dining recommendations. She handled all our transfers and paperwork and made the process painless. We're looking forward to scheduling our next trip with Village!

Thank you so much for helping me book my family trip to Europe. I was very nervous booking a trip…read moreto Europe with my kids. Silvia helped me through this process with booking the right hotels in the right places. Thank you so much, my experience with my family was unforgettable!!!

The ship is outdated and needs a updo! The food was average and the staff was average too. We did…read moreenjoy the activities and view which are usually always spectacular! Also, Guy Fieri Burger and Fries were delicious as always.

We took our first cruise on the Carnival Breeze this week. We loved every minute. Our room…read moreattendant Johnny, was amazing and so friendly. Some of our great servers were DWI, and Tiana. Noah in the dream studio is amazing and Zoe with the art auction was very nice too. The only negative from the whole experience was the cigarette smell from the casino. You can smell it almost everywhere, not just on deck 5.

Overall, I absolutely loved this cruise line! The staff was amazing probably the best staff I've…read moreexperienced on any cruise line. The food was insanely good, too. I'm usually iffy about buffets, but I genuinely loved this one. The dinners at night were also very fancy and elegant. My only complaints were that I wish there had been more shows and that the club/nightlife was better. On other ships, I've really enjoyed the nightlife and entertainment, so that's something that's pretty important to me. The casino also had a lot to offer, which was a big plus! Overall, I had an amazing experience and would definitely cruise with this line again. I'm just not sure I'd choose this specific ship again.

Extremely disappointed with Norwegian Cruise Line--not only because of what happened onboard, but…read morebecause of how difficult NCL makes it to report serious employee misconduct. The employee involved was Duvan Felipe Beltran Acevedo, Cruise Consultant in NCL's Sales Department. I was onboard as his guest. After Guest Services replaced my malfunctioning room key and specifically told me Duvan's card was still valid, I later came downstairs to let him into the room when he said he was locked out. After I let him in, he deliberately locked me out with my belongings inside. Security had to restore my access. He then locked me out a SECOND time, requiring another security call and roughly another 30-minute wait. While I was gathering my belongings to leave, he threatened to throw them into the hallway if I didn't turn the lights off. I felt unsafe enough that I stayed in a public area until disembarkation. Separately, on August 30, he used my card for a $42 transaction I did not authorize. I disputed it with Guest Services, yet I was still charged. Now I'm trying to formally escalate this and NCL does not provide an easily accessible HR phone number for guests to speak with someone about employee misconduct. Their online Guest Experience form also would not successfully submit my complaint. For a company this large, there should be a functioning, direct way to report serious safety concerns involving employees. I expect NCL to investigate Duvan Felipe Beltran Acevedo, review the security reports, surveillance, room-access records and unauthorized transaction, and provide me with a case number confirming this has actually been escalated.