From the owner: A full service travel agency, specializing in Cuba. Sports Groups Baseball, Basketball,Water Polo…read moreand more. Religious Groups, Academics and People to People. Coordinating and planning travel in many parts of the world including the Caribbean. Our goal is to make each of our client's trips as enjoyable and hassle-free as possible. Working closely with the Cuban tour operators, we can offer assistance at every level of your travel and program needs. Our travel arrangements are catered to individuals, groups, families, educators, students, professionals and organizations, under specific or general licenses issued by the U.S. Treasury Department. Our goal is to facilitate the experience that only Cuba can offer through its culture, history, natural beauty and people.

¡Una pesadilla absoluta! ¡NO USEN GOOLTRAVEL JAMÁS!…read more Reservamos un viaje a Punta Cana con GoolTravel para reencontrarnos con mi abuela de casi 90 años que vive en Cuba, y lo único que pedimos desde el primer día fue una habitación handicap, ya que ella está en silla de ruedas y no puede valerse por sí misma. Le dejamos esto clarísimo a Jessica, la agente, desde el primer contacto. Por meses la llamé todas las semanas para confirmar la habitación accesible y asegurarme de que el transporte estuviera preparado. Cada vez decía que había enviado correos y llamado al hotel. Todo mentira. Al llegar al hotel, NO teníamos habitación adaptada. Nos dieron una habitación común y corriente, y el hotel ya no tenía disponibilidad para una habitación para discapacitados. ¿Qué pasó? Mi abuela no podía entrar al baño, no podía bañarse, ni siquiera hacer sus necesidades básicas. Tuvo que orinar en una botella de agua y defecar en bolsas de nylon que botábamos a la basura. Durante dos días no se pudo bañar, lo que fue humillante, peligroso y una violación total a su dignidad humana. Llamé desesperadamente a Eduardo, el dueño de GoolTravel, y su respuesta fue inhumana, cruel y vergonzosa: me dijo que la culpa era mía por tener una abuela que no camina. ¿Qué clase de agencia turística le dice eso a un cliente? ¿Cómo se atreven a culparnos cuando estuvimos meses haciendo el trabajo que era su responsabilidad? Y por si fuera poco, las otras dos habitaciones de nuestra familia fueron también una estafa. Cuando hicimos la reserva pedimos habitaciones similares a las que ya habíamos reservado con GoolTravel el año pasado: planta baja, con acceso directo a la piscina. Nos dieron un precio con esa promesa. Pero al llegar eran habitaciones de categoría inferior, sin acceso a la piscina, completamente distintas. ¡Y en la reserva original aparecía que las habitaciones sí eran las correctas! Es decir, mintieron deliberadamente y reservaron algo más barato para quedarse con la diferencia. GoolTravel no solo es incompetente, sino también inhumano, irresponsable y estafador. Arruinaron nuestras vacaciones familiares, humillaron a una anciana de 90 años y no mostraron ni una pizca de empatía. Deberían cerrar esta agencia de inmediato. NO RECOMIENDO NI QUE SE ACERQUEN. WORST EXPERIENCE OF OUR LIVES - STAY FAR AWAY FROM GOOLTRAVEL We booked a trip to Punta Cana with GoolTravel to reunite with my 90-year-old grandmother who lives in Cuba. From the very first day, we told Jessica (our agent) that we urgently needed a handicap-accessible room, as my grandmother is wheelchair-bound and completely unable to walk. I called her weekly for months to confirm the room and ensure the transportation was prepared. She always claimed she had emailed or called the hotel. All lies. When we arrived at the hotel, there was no handicap room reserved for us. The hotel had none available. The result? My elderly grandmother could not use the bathroom, shower, or take care of basic hygiene. She had to urinate in a water bottle and defecate in plastic bags for two days. We had to take her to the lobby to use a bathroom. She couldn't shower the entire time. It was inhumane, humiliating, and a health risk. When I contacted Eduardo, the owner of GoolTravel, in desperation, his response was cold, disgraceful, and cruel. He said, "It's your fault for bringing someone who can't walk." Are you serious? After I called for MONTHS trying to confirm the room and was told it was taken care of? And that's not even the end of it. The two other rooms we booked for our family were also a scam. We had clearly requested the same rooms as the previous year: first floor, with pool access. Jessica gave us pricing based on that. But when we arrived, they had booked lower category rooms with none of the features we paid for. The original reservation said one thing, but what we got was cheaper rooms. They lied to us and downgraded us, pocketing the difference. GoolTravel is not just incompetent, they are heartless, negligent, and dishonest. They ruined our trip, disrespected a 90-year-old woman, and treated us like we were nothing. Shut this agency down. We wouldn't wish this on anyone. Avoid GoolTravel at all costs.

Estas personas todo bien mientras pagues y no reclames nada. su transporte nos dejó en donde no era…read moretuvimos que cojer un taxi ( extra$) ya que la agente Jessica nos vino a devolver la llamada 20 min después. al llegar la señora del check-in nos dice que mi vuelo no era a Miami sino a North Caroline con una diferencia de más de 5horas. quien me ayudó fue la señora porque mi agente no dio más que excusas. botados en otro país, sin ropa limpia ni diapers, finalmente viajamos al día siguiente ( GRACIAS A LA SRA DEL AEROPUERTO) Se me revento la precion del ojo por el subion de precion que coji del dijusto, cosa que hoy han pasado ya 4 días y aún no se quita ni la migraña tampoco.El dueño me llamó y me dio las disculpas menos sinceras y me pidio de favor en múltiples ocasiones le aceptara un viaje a punta cana un fin de semana todo incluido ( al día siguiente me dice que ya estaba reservado el hotel que le dejara saber cuando YO PAGARA EL VUELO ) Ósea que tengo que seguir pagando $ para darles a ello una segunda oportunidad. y para más me amenazo con abogados por solo dejar review con mi experiencia. después de conocerlo a él y ver lo poco profesional que es, realmente no puedo exigirle nada más a una simple agente. NUNCA SE DISCULPÓ SOLO PONÍA EXCUSA TRAS EXCUSA.

estoy totalmente de acuerdo con el comentario del Dr anterior Mena Travel omite información q es…read morenecesaria para el viaje, los hoteles que ellos trabajan en Europa son de de muy baja calidad , Los Hoteles Babaro y Melia en Punta Cana ya no sirven. Estan deteriorados y el servicio pesimo. Todo ha decaido. La comida horrible, Etcetcetc.......JGarcia , Miami Fl

From Colorado to the Bahamas to Greece to Hungary to California -- Mena Travel is our go-to travel…read moreagency when it comes to traveling for my family and I. Every year, our agent Eddie Mena plans several WOW trips for us and he never disappoints. The highlights include Napa Valley, Treasure Cay, Santorini and Vail. Eddie always makes sure every adventure goes off without a hitch and makes certain our accommodations are up to my chi chi von fancy standards. So if you are looking for a travel agent, Mena Travel is IT!

Perhaps the rest of the staff is great, however the lack of professionalism that was extended from…read moreRosy is beyond comprehension. I called to receive a quote for a trip for 2 to Egypt, along the conversation I made a simple inquiry about how the dynamics of travel agency commissions work (because the previous agent gave us the impression that she was shafting us) and it turned into bad/sarcastic/rude treatment and being hung up on. I was eager and ready to book an itinerary with Bru Med and just wanted a better understanding on pricing for my package, since after all it IS my HARD EARNED money that I am using and hoped that Bru Med could help me gain that understanding so that I could feel comfortable with the money spent on this package, however it did not turn out that way. By law, we are entitled to this information, so Rosy: educate yourself please, ignorance is sad in a land of opportunity. Advice, if you're from another country and working here in the states, acclimate to the culture and the caliber of service and attention required to treat and KEEP clients. We are not in Cuba, don't bring your poor treatment of others here and contaminate further the service industry in Miami. Btw, I'm Cuban so I can speak on this.

Just returned from a trip to Italy and Germany arranged by BruMed Travel. I had always heard of…read morethe passion play of Oberammergau. I attempted to obtain tickets on my own without success. It appears you have to be a part of a group to be eligible for tickets. The professional team at BruMed went beyond in preparing this trip. The seats, close to the stage, were amazing. They offered a "pre-trip" itinerary that was also excellent. We were able to see the Shroud of Turin. They even were able to facilitate entrance to see DaVinci's Last Supper in Milan - something I had not been able to do during my prior visits to the city. Overall an excellent experience dealing with the BruMed Staff. Highly recommend their services.

Smooth Travels by Mory gave me the honeymoon of my dreams! We stayed at the Hotel Xcaret Mexico,…read moreand pictures could never do it justice. This All inclusive hotel is so big you can get lost, and Xcaret guests can enter all of the Xcaret parks for free! There are so many activities and restaurants to try however, the SPA MULUK is on another level! I would recommend Xcaret only to those looking for a little something extra, but I would recommend Smooth travels by Mory to everyone! 10 out of 10

From the owner: Professional online Travel Agency with over 7 years experience, specializing in group travel,…read moredestination weddings, cruises to all parts of the world.

Annette helped make our European dream vacation a reality! She coordinated everything seamlessly -…read moreflights, hotels, transportation and tours. For your next vacation, we highly recommend Amador Travel for their professionalism and expertise. Fantastic experience!

We recently took a vacation and of course, I contacted Annette at Amador Travel by Sea, she's been…read moremy travel agent for over 20 years and she's been awesome every time. I highly recommend Amador Travel by Sea for your upcoming vacation. Thank you Annette for making my vacations simply amazing!

Excellent experience with Risa travel, i had used them so many times always with the same tour…read moreoperator Ruslan Fonseca and the experience is been fabulous. I have already met Spain, France, Turkey, DR, the last one Mexico and the experience is always the same amazing. I recommend this company and the whole team they are always helpful with new options and the own testimonies about how much fun you can have on those countries.

La agencia debe coordinar mejor con la embajada en La habana. Los familiares cubanos q viajan a…read morePunta Cana permanecen. horas bajo en sol. para ser entrevistados. Me parece una tremenda falta de respeto despues de pagar grandes sumas de dinero q traten a los familires como perros en esa embajada.

Muy profesionales. extremadamente organizados un grupo divertido , la experiencia fue fabulosa ,…read moreya planeo otros viajes con Amigos International, muchas gracias Alex y Sidar

best travel agency they go way and beyond to please the travelers . if I could give more than a 5…read morestar I would . I have been traveling with them over two decades and never have had a bad experience.

Before planning my trip, Barbie took the time by getting to know us and seeing our likes and…read moredislikes. She wanted to ensure that every detail of our vacation fits perfectly with all of our interests, creating a personalized travel plan tailored just for us. Immerse yourself in the fun with amenities that include multiple swimming pools, exciting water slides, and a lazy river that ensures endless entertainment for guests of all ages. Recreational activities such as tennis, basketball, and mini-golf are available to keep everyone active and entertained. As a client and POV, Barbie's attentive approach also extends to choosing the best nearby attraction parks based on your family's preferences. Whether it's the magical experiences at Walt Disney World, the thrilling adventures at Universal Studios, or the marine wonders at SeaWorld, Barbie's expert advice ensures you make the most of Orlando's top attractions. Located just minutes away from these world-renowned attractions, Fantasy World Resort serves as the ideal home base for your Orlando adventures. With Seventh Heaven Travels and travel agent Barbie planning your stay, you'll enjoy a seamless and enchanting travel experience, making every moment of your vacation truly special and family-friendly. BOOK with @seventh.heaven.travel NOW!

From the owner: Welcome to Seventh Heaven Travel, where your journey begins! We are dedicated to transforming your…read moretravel dreams into reality with our personalized and professional services. Whether you're seeking a relaxing beach vacation, an adventurous expedition, or a cultural immersion, our experienced team is here to craft the perfect itinerary tailored just for you. From the moment you contact us to the time you return home, we ensure a seamless and memorable travel experience. Explore the world with confidence, knowing that every detail is taken care of by our passionate travel experts. Let's embark on an unforgettable adventure together!

This was a great tour and we had a lot of fun. Very knowledgeable staff ! We recommend this placeread more

Awesome time! My family of 4 loved it. Captain Wayne did a great job explaining the ecosystem and…read moreanswering our questions. Highly recommend.