Mobile Made Simple is an excellent store if you are after a phone case, especially if you are an…read moreiPhone user. Nor only that, but they have a nice selection of phone accessories and electronics at crazy prices; I was in there the other day and they were selling iPads for as cheap as chips! Every type of iPhone case you could every imagine is sold here; from the corporate leather wallet types to the bunny ears with fluffy "tail" types. They have cases made of wood, plastic, metal. Pretty much, there is a case in here to suit anyone's personality. Apart from cases, there are accessories on offer too; chargers, headphones, speakers etc. There is also a selection of outright phones for sale and they also have a phone repair service. Mobile Made Simple, is here to help you with most of your mobile phones needs. It is definitely a store I would recommend for anyone looking for mobile phone cases and/or accessories.

I've emailed, left a message on there webpage and facebook with no reply…read more Made an order over the phone, said I will get a call back and still waiting. Not inpressed so far.

Great service! fast and responsive. Fixed the issue very quickly…read more GOOD JOB. Fixed Oppo which is not very common in Australia, and they ordered the part & kept us informed

Steer clear... after $160 for new glass and an hour I got back an iPhone 6s+ with the audio on the…read morehandset not working, the front camera blurred and after getting home finding out they didn't put the SIM card back in! They did respond to a message, but nothing forthcoming.

Excellent customer service from Talat at the Telstra store at Indooroopilly Shopping Centre. Talat…read morewas very knowledgeable and friendly in setting up and explaining my new phone and SIM card as well as discussing on-going phone plans. Compared to on-line apps and call centres this was great personalized service. Will certainly be recommending the store and Talat to my family and friends.

The Telstra store in Indooroopilly are quite good. My mother still goes here to pay for her bills…read morethe old school way. I keep reminding here there is now something called online banking, but she refuses to move with the times. Despite her reluctance to move with the times and go online, she still manages to make her visits to Telstra shop in Indro to pay the bills and get all her questions answered while she's at it. The Telstra shop in Indro have proved to be so good at their customer service that it doesn't even tempt my mum into online banking. She enjoys coming here because it is convenient and she always has peace of mind. As I said the customer service is really good. There is often a Telstra staff member greeting customers as they enter the store. The staff would ask the customers what service they are after and if they could assist in any way. They do help! If you tell them you have a problem with your bill, they will point you in the right direction etc etc. Simple and basic good customer service.

Mixed results here. Presents as a small business with basic counter and tech service, single staff…read moremember, no owners on site, product display shabby and disused point of sale displays cluttering access. I have had iPhone screens replaced here and the service has been quick and straightforward and the results as expected. I have had my final experience with Caseme which I believe is almost illegal? I have a dust proof shockproof water resistant work phone which after many many rough tumbles over 2 years finally hit the deck hard in a way that cracked the screen. Caseme replaced the screen for $70 with a three day wait for the part. They failed to tell me that their screen replacement procedure would mean that the phone not is no longer shock proof, not water resistant, and not dust resistant. (A critical set of features for this device for me.) The replacement screen was fitted with a black protrusion left visible behind the screen and the new screen cracked while the phone was in my pocket after 24hrs. It was only then that Caseme told me that they will not guarantee their work because the structural integrity of the phone was not intact because of the original screen replacement (and that the screen supplier will not replace the product for free). After a lengthy discussion they made the offer to replace the screen again for $35. I requested a refund because 1. the original phone repair was not to reasonable expectations. 2. the solution of another screen would cost me more and not resolve the issue. I was refused a refund because; Their reasons (direct unedited quote) - "1. the work has already been carried out" "2. the part installed came back broken which voids any warranty straight way" That rationale means that they WILL guarantee their work if they haven't done any work and nothing breaks!! I urged them politely to reconsider to no avail. I am disappointed and hope that others get work done well the first time as it seems they will not take responsibility for it afterwards. I have a phone with a cracked screen, have paid them $70 for nothing and have ordered a new phone. Unsatisfactory.

Another day, another iDevice injury as the result of my own clumsiness. $85 for a front iPhone 4S…read morescreen replacement in around 45 minutes. Cheaper than a new phone but expensive enough to teach me a lesson! There's not much in the way of customer service but they get the job done and that's all that concerns me. There's a small selection of cases for a wide range of phones, too.