Excellent customer service from Talat at the Telstra store at Indooroopilly Shopping Centre. Talat…read morewas very knowledgeable and friendly in setting up and explaining my new phone and SIM card as well as discussing on-going phone plans. Compared to on-line apps and call centres this was great personalized service. Will certainly be recommending the store and Talat to my family and friends.

The Telstra store in Indooroopilly are quite good. My mother still goes here to pay for her bills…read morethe old school way. I keep reminding here there is now something called online banking, but she refuses to move with the times. Despite her reluctance to move with the times and go online, she still manages to make her visits to Telstra shop in Indro to pay the bills and get all her questions answered while she's at it. The Telstra shop in Indro have proved to be so good at their customer service that it doesn't even tempt my mum into online banking. She enjoys coming here because it is convenient and she always has peace of mind. As I said the customer service is really good. There is often a Telstra staff member greeting customers as they enter the store. The staff would ask the customers what service they are after and if they could assist in any way. They do help! If you tell them you have a problem with your bill, they will point you in the right direction etc etc. Simple and basic good customer service.

Today I just get to Australia and I met Brian, he Was super friendly and my experience was the Bestread more

I came here looking for a cell phone as a new arrival to Australia. I had an unlocked iPhone 4…read more from AT&T which I did myself but for some reason it wouldn't connect to the vodafone service. The employee was really nice and messed around with my iPhone for about an hour and finally got it to work! It saved it a lot of money since I probably would have had to pay 30 dollars for someone to re-unlock my iPhone which is a months bill! Great service!

I'm north of 60 years old and slightly tech savvy. I needed to transfer information from my old 6s…read moreto the newer 12 mini. I called in to Vodafone at logaholme and a young man by the name of Johnathon ,( hope I spelled his name right ) , was extremely helpful. Very understanding and knowledgable , and went over and above to help me out. It took 10min to do the swap and I left the store a very happy old man. I Would highly recommend anyone needing help to go and visit him. First class service.

fixed my phone screen while I shopped and it was pretty cheap too. Staff is very honest I brought…read moremy ipad in for a power repair and they pointed out it didn't need it.

Great service! fast and responsive. Fixed the issue very quickly…read more GOOD JOB. Fixed Oppo which is not very common in Australia, and they ordered the part & kept us informed

Steer clear... after $160 for new glass and an hour I got back an iPhone 6s+ with the audio on the…read morehandset not working, the front camera blurred and after getting home finding out they didn't put the SIM card back in! They did respond to a message, but nothing forthcoming.

Best apple store/experience I ever had!!! MUCH BETTER THAN THE STATES!!! Came in with a keyboard…read moreissue and ended up leaving with a $1700 bill........... of which I only had to pay $0!!! That's right got the whole repair for free! A new top case/battery/display essentially a new laptop again besides the logic board all for free! As a poor med student this was a very HUGE blessing for me and my guy Shannon at Apple really hooked it up for me!!!

This is a fantastic looking Apple store in a cavernous chamber, with plenty of tables and free wifi…read morefor all. Of course, you come to an Apple store either to buy expensive things or to get your stuff fixed. As to the latter, the staff seemed as cheery as anyone else around here (and why wouldn't they be, they live in tropical paradise?). I would note that while the store offers adaptors for any of Brisbane's numerous international visitors who don't have freaky diagonal plugs on their devices, you can get cheaper ones elsewhere.

Optus is friendly and helpful and recharge your phone there buy phones covers and plans and plug…read moreand cord for all type of phones and open 7 days a week

Elias thr best customer service guy! Thank you, helped me activate my phone quickly without needing…read moreto make an appointment and waste others times! Cheers sue