fixed my phone screen while I shopped and it was pretty cheap too. Staff is very honest I brought…read moremy ipad in for a power repair and they pointed out it didn't need it.

Excellent customer service from Talat at the Telstra store at Indooroopilly Shopping Centre. Talat…read morewas very knowledgeable and friendly in setting up and explaining my new phone and SIM card as well as discussing on-going phone plans. Compared to on-line apps and call centres this was great personalized service. Will certainly be recommending the store and Talat to my family and friends.

The Telstra store in Indooroopilly are quite good. My mother still goes here to pay for her bills…read morethe old school way. I keep reminding here there is now something called online banking, but she refuses to move with the times. Despite her reluctance to move with the times and go online, she still manages to make her visits to Telstra shop in Indro to pay the bills and get all her questions answered while she's at it. The Telstra shop in Indro have proved to be so good at their customer service that it doesn't even tempt my mum into online banking. She enjoys coming here because it is convenient and she always has peace of mind. As I said the customer service is really good. There is often a Telstra staff member greeting customers as they enter the store. The staff would ask the customers what service they are after and if they could assist in any way. They do help! If you tell them you have a problem with your bill, they will point you in the right direction etc etc. Simple and basic good customer service.

I get very frustrated with telephone services sometimes. Sometimes my bill is wrong, the internet…read morecuts out, there's problem with the land line, my mobile reception is poor... Like many other sufferers out there, the list goes on. At first, when I went to complain about all these inconvenient things happening with my Optus provider, I was ready to start bashing walls and start knocking things over- my frustration had peaked. Luckily, for everyone that never happened. I spoke to the staff there about the issues I had with the telephone company and they actually listened and actually went and fixed it. No hassles, no drama. Problems were solved within 24 hours or for some issues less than 2 minutes. The team at the Optus 'Yes' store in Mt Ommaney have the best customer service of any telecommunications company I've ever encountered. They must see plenty of angry and complaining customers, however, they're able to still remain calm and professional throughout it all and solve most of the issues. Great team!

If you've got the money, then I believe Living Sound + Vision is the sort of place you'd like, if…read moreyou're in the market for a HDTV, sweet sound system and everything that goes with those products. I'm not sure where these guys came from, as they seem to arise over night, but it's hardly a thriving store. It seems these guys cater towards a very specific audience - people who care very deeply about their home theatre setup. To be honest, it's not for everyone, as it's about a bazillion times more expensive than, say, golfing - but either way, if you're going to do, might as well do it right! They cater for a commercial market too. I suspect this is the bread and butter of the Living Sound and Vision market. The service is very good and personal - they didn't do the normal sales BS that Harvey Norman do. Very professional and very knowledgeable too!

Been coming here for years, these guys really know their stuff and are happy to spend as long as…read moreyou need to make sure you're happy. Great setup in the store with lots of listening areas and the best home cinema demo room in Brisbane.

Extremely happy with the work that Paul has done, I would not hesitate to recommend Paul Laurent as…read morehe has done a wonderful job at fixing my aged braille pocket watch! Great value for money! Extremely great communication! Had a selection of things. Thank you again Paul.

Optus is friendly and helpful and recharge your phone there buy phones covers and plans and plug…read moreand cord for all type of phones and open 7 days a week

We purchased a GoPro through this company and were sold accessories as well. When we got home and…read moreopened it all up, we realised we had been sold the wrong accessories. We took them back the next day and they exchanged then straight away without question. We then used the camera twice and it broke. I took it straight back and they exchanged it with out question. Great customer service. I will purchase items from them again

Untrustworthy and abusive customer service. I was refused an…read morein-store exchange for a dress with tags and receipt simply because it was bought online paid via PayPal even though it was bought a few days earlier. I was then forced to attempt an online exchange, where they tried to charge me an additional fee. After I complained, I was passed between multiple AI agents for weeks, repeatedly answering pointless questions, only to be told after 20 days that the issue would be escalated to a human. No human ever replied. By the time I opened a PayPal dispute, I was told it was too late to appeal due to the delays they caused. This feels deliberately obstructive and designed to make customers give up. I won't shop here again

Do not buy from this store online. I paid for an item nearly 3 weeks ago and still have not…read morereceived it. I have tried 'contact us' through their online portal 8-10 times and keep getting fobbed off. I have provided them with screenshots of my order, invoice, order number, proof of payment and I keep getting a response that there is 'no order associated with my account?'. However, they have my money????? I actually thought Cue / Veronika Maine were reputable providers. Its theft and I'm on the brink of making a formal complaint to the Consumer ombudsman. This is incredibly frustrating and disappointing.