I wasn't impressed with the service received here by a friend, a bride-to-be, when we visited…read moreWinnie Bridal. They serve only customers who have made an appointment, I repeat its APPOINTMENT ONLY. We came in without an appointment and although there was no one else in the store and four assistants who seemed fairly unoccupied, they completely ignored us other than to tell us quite rudely that they don't help anyone without an appointment. Although they have some nice designs and are one of the only places around Brisbane that make custom designed dresses, we refused to go back simply on the basis of how rudely we were treated the first time.

Had travelled to Brisbane for a wedding... left a dress at home…read more My sister and I flew down to Brisbane for my cousin's wedding, and in the rush between packing, I had left behind the dress I planned to wear to the wedding (as a guest). It was a rather formally dressed wedding, so we had a mad rush around Brisbane all day trying to find a formal gown and we came across this shop. The service I received from Winnie and the team was absolutely amazing! We literally stumbled into the shop - had no idea it even existed, and almost walked straight out because I thought it was only bridal gowns. The lovely gentleman greeted us though and encouraged us to come in when I advised that I was looking for a formal gown and showed us the full range they had to offer. Each of the designs were all made by Winnie herself, and were all unique. After a couple of dresses, I found one which was perfect - no alterations required! I am so happy with my dress and the service I received. I recently got engaged, and I'm planning on flying back down to Brisbane just to go to their store again because of the service we got. Thank you so much!

Wide range of dresses, in styles from ballgown to mermaid. Not the cheapest store in town. Two…read morecontendors I found in aline style (but didn't ultimately purchase) were $2100 and $3000. Dressing rooms are small. No where for girls who come with you to sit and watch. Service is good though, friendly and no pressure or judgement. Store and dresses and well cared for and clean.

I had issues from the moment I tried to book an appointment myself online. Their website did not…read moreaccept the Australian format of entering a date and kept just say the date is invalid. I should have seen this as a sign not to bother booking at all. I emailed the store and was pleasantly surprised when they offered to book the appointment for me. This is where the niceties ended. We arrived for our 3pm appointment and from the moment we walked in it felt like nobody cared. We were told to have a look around and someone would be with us shortly. 45 minutes later a lady hurriedly came over and shoved me into a tiny changing room and told me that we had no time left to have a proper appointment and once I book another appointment, even though I had pre-booked the current appointment I was attending, I will be able to come back and try the dresses on properly. These people do not give you the time of day and will just tell you what you want to hear to get you to buy one of their gowns despite them not looking even half decent on you. Needless to say I will NEVER EVER be booking another appointment to come and see any of their over priced dresses ever again. I am so glad that I have decided to get my beautiful dress from the wonderful ladies at Wendy Makin who did nothing but make me feel welcome from the moment I stepped foot in their store.

Recommended to make an appointment. On a recent visit with my future sister in law we had a…read morebooking, put some little white gloves on (always a great idea to keep the dresses away from grubby hands) and we were able to hunt the shop for dresses that we may think would be perfect for the bride. The dresses are absolutely beautiful, and an amazing selection including designers Maggie Sottero, Sottero Midgley and Pronavias. Not much under $2k for a bride. Air conditioning means no overheating and perfect sitting benches for the bridesmaids to await the future brides presentation. The assistant that day was very opinionated, sometimes its what you want, sometimes....not.

HORRIBLE EXPERIENCE!!!…read more This was my first bridal store experience and it was absolutely horrible!! I was able to easily organize an appointment via email to be told an average appointment is between 45-60 minutes. Upon arriving early, as recommended, the sales clerk looked me up and down and proceeded to tell me that my choice in dress would be limited as my wedding was less than 6 months away. She quickly showed me the store and left me to pick out dresses without any direction (very overwhelming). I had to wear ridiculous white gloves that had holes in them and served no purpose...all the dresses were covered in make-up and had either holes (base of zippers) or loose thread/sequins!!! After trying on my first dress, she immediately looked at her watch and made no comment about any of the subsequent dresses I tried on. She did not once offer me to try on a veil or any accessory. I was very disappointed that no clips were used to fit the dresses to my body shape, instead, I was left struggling to hold the dress on myself and look in the mirror that had horrible unforgiving lighting. After approximately 6 dresses (with a watch glance after every single one), she told me that this was my last dress to try on as I wouldn't be able to remember any of the selections I had previously tried. In total, the appointment lasted less than 30 minutes. I thought trying on wedding dresses would be a fun and enjoyable experience....instead, this left me sad and depressed that I would never find a dress! I was very disappointed with the poor customer service and would NEVER recommended this store to anyone.

Friendly and prompt service from this neighborhood tailor. He has done some short notice work and…read morehas had the flexibility for me to pick up late in the evening.

From the owner: clothing alterations and mendingsread more