I have taken my phone in for repair/replacement and will be sent to Sydney. The girl who served me advised she would send me a copy of the work order. A week later I have not received this. I just called the store and the girl who answered was laughing, and just answered "hello". No professional greeting at all. I asked for a copy of the work order for my phone. She said the other person would call me back and hung up on me. How does she know who I am? Who to call? Very unprofessional. Would give zero stars if possible. read more