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VOAWW Thrift Store

5.0 (1 review)

Services - VOAWW Thrift Store

Community Service/Non-Profit

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4 years ago

Great place with a variety of nicely used Items. Excellent prices.Volunteers are very nice

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Treasures in Heaven

Treasures in Heaven

3.8
(14 reviews)

Shopped at this business when they were located in Snoqualmie. Personnel were very nice and…read morehelpful at Snoqualmie location. Today, we visited NB store. You all need to make sure to tell your cashiers that they need to be friendly to customers even if they may be having a bad day. The cashier didn't seem to care about customers or working there. No smile, no "Hi! How are you?".

My experience with this particular organization will be different from the other reviews here due…read moreto interacting with them outside of their location. Today my daughter and I went to donate clothing to Value Village and a full sized boxed truck from Treasures in Heaven was in line in front of us. Once they pulled up to the unloading area it and started to unload in became apparent this was a loaded full box truck, unloading for well over 30 minutes while cars piled up in line and the driver and passenger did very little to assist in the unloading process while the entire VV team worked their butts off. I doubt the fact people are donating to this Christian organization and simply having it turned over to Value Village is what people donating are hoping for. This is also incredibly rude behavior on behalf of Treasures as the line is nearly out of the parking lot, people are abandoning the line foregoing donating. Many of the boxes are taped shut so the VV workers have to open them prior to accepting them slowing the process further. Treasures is dumping their unwanted inventory at the Issaquah Value Village, holding up the line, hogging up the employees and inconveniencing dozens of people simply trying to do a nice thing. I'm writing this review because I find this behavior extremely unbecoming of Treasures and likely deceptive to those donating there, furthermore it is inconsiderate on multiple levels.

Monroe Goodwill

Monroe Goodwill

3.0
(52 reviews)
$$

Sitting here in the parking lot and feeling obligated to sit in this blazing toasty Prius to write…read morethis because unlike the +130 reviews I currently have in draft mode, I feel I gotta get this out. I'm here in Monroe because of an offer up deal I was doing at the nearby Lowe's so I'm about almost an hour out of my ways due to traffic, and out of a completely spontaneous decision I went into the nearby goodwill. I don't frequent most places, but I have been to probably an unhealthy amount of goodwills. Idk why but even if I don't have time I usually make time if I see one I haven't gone to because it's such a random occurrence of events to find a dope find. Tbh in the last 5 years I've grown to usually take about 10 minutes tops to get in and out due to the mediocrity that is so casual for goodwill but I'm here to say that I want to go on record confidently stating this is the best goodwill I've ever been to. No, it's not doing something out of the scope of goodwills agenda, but everything you expect from a goodwill they are doing in an ideal way. The team here is just putting out such a variety of items and EVERYTHING is in sellable condition. Holy moly it's organized. I've seen organized goodwills but it's not common, and it's unheard of to see the combo of variety and organization. Tbh I was forcing myself out after finding like 3 amazing things because of my budget, so I didn't have any interaction with the staff or anything, but who cares. The store itself shows these people are talented and care about what they do. This review will amount to nothing, but this should be said. Thank you Monroe Goodwill and keep flippin thriving! P.s if you're worried that I'm toasting I'm not, I'm still in the parking lot in the heat, but my phone was at like 10% so I'm chillin in the car and the a/c on Bye

The pricing there is out of control. Saw a planter pot with the original TJ Maxx price if $19.99 on…read moreit Goodwill price $29.99! Small wire plant stand for $79.99. Crazy!!

Helping Hands Thrift Store

Helping Hands Thrift Store

3.0
(2 reviews)

Horrible horrible experience was discriminated because I did not have a receipt and was bullied out…read moreof the store with a trespassing and was treated very discriminating because I did not have a receipt. I even asked if she was a "Christian woman" she was the manager of the store she was very unfriendly I was also was ganged up on with another employee while I was talking and employee was talking interrupting me and the manager . I had permission to try on another dress in exchange to the dress that had the tags tagged still on , but was demanded only 4 minutes and dressing rooms were closing. I was treated very discriminating, when explaining to the manager "I need to feel safe. ' the horribly behaving manager explained " I can leave and in fact if I didn't leave "she would" call the police" and she did call the police and had me banned from the store . Very inappropriately and bullied out of the store with no trespassing. Awful awful experience. I even cried calling my Husband and calling the police myself of the bullying discrimination behavior on the manager part. discriminating and getting away with it because she's being quote "manager' I work here in town and I do not feel safe with her coming into my establishment from the bully behavior experience at which I thought was a Christian establishment at The Helping hands thrift store. I'm hoping the management will be reprimanded for this hateful act. I also Do not feel safe with her coming into the environment where I work. Very Hateful act

This place rules! Stumbled upon helping hands on Saturday which was half priced all clothing…read more Prices are awesome and the service was amazing too. Got some great quality coats. 10/10 would recommend

Bella's Voice

Bella's Voice

4.2
(63 reviews)
$

I received some hot tips through parenting forums that Bella's Voice was an awesome place to buy…read morecheap baby and kid clothes. As a soon-to-be parent, I wanted to dress my baby well but without spending a fortune since they will grow so quickly. True to their words, the onesies at Bella's Voice are about $1 apiece which is astounding in today's market. I came in twice over two weeks because I couldn't believe it and had to come back to see if the selection rotated as much as I hoped. The first time I was bummed that I found a cute unicorn sweater but it got confiscated for not having a price tag (their policy dictates that unpriced merchandise must be returned to the back room for processing with no guaranteed turnaround time for returning to the rack). By the second time I visited I found an even nicer kids jacket for about the same price which I promptly snatched up. The inventory turns at a steady pace and there's some fun stuff in there (Juicy Couture baby bottoms anyone?) This has definitely been my most promising resource for kid clothes for myself and parent friends so far, and has revitalized my former interest in thrift shop hunting as a hobby.

We used to really like Bella's Voice and shopped there regularly after moving to Lynnwood in 2024…read more We have spent close to $3,000. That changed with one visit which occurred a month ago. Look at the photos for the condition of a rug they sold. At the Shoreline store, I purchased a rug that was tightly rolled and sealed with tape, so there was no way to inspect it at the store. When I got it home and opened it, it was in unacceptable condition: heavily stained, paint marks, and a strong cigarette odor. This is not an item that should have been on the sales floor. I brought it back within a week with the tag attached and receipt in hand. The manager Leonora did not start by looking at the condition. Instead, she went straight to finding reasons to deny the return. First saying there was no tag (there was), then saying they don't accept returns on "furniture." At no point did she engage with the actual issue. When I tried to show her why I was returning it, another employee inserted herself and escalated the interaction. I did raise my voice out of frustration (my voice carries) but I made no threats and was trying to explain a legitimate issue. Rather than hearing the concern or working toward a solution, the situation escalated quickly. The manager told me to leave or the police would be called for CRIMINALLY TRESSPASSING, and that is exactly what happened. Police were called over a return. I tried to de-escalate and offered reasonable solutions (exchange or completing my purchase), but the manager declined and stayed focused on denying the return and calling the police to have us removed for CRIMINAL TRESSPASSING! Even the responding officer looked at the rug and attempted to find an amicable resolution. My daughter, who was not involved in the interaction, was also threatened with trespass, which was upsetting and unnecessary. This should have been straightforward customer service: 1. The item was not in acceptable condition and the condition was against their own donation policy. 2. It was packaged in a way that prevented inspection 3. A reasonable review could have resolved it Instead, it escalated into a situation involving publicly funded law enforcement over a defective item. As a nonprofit serving the community, I would expect a greater emphasis on resolving issues directly rather than relying on public resources to shut down a legitimate concern. For a place called Bella's Voice, it was surprising how quickly the conversation was shut down. The executive director has chosen to ignore my formal complaint. Photos are attached so others can judge the condition for themselves.

VOAWW Thrift Store - thrift_stores - Updated June 2026

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