Having been a customer of TC for quite sometime I highly recommend them to everyone. My customer…read morerelationship with TC began years ago with a loved chihuahua who suffered from a heart condition needed ongoing care. Dr. Speed took our lil Toy under her wing and cared for him when others would not. He lived far beyond his expectations and even in the end Toy was handled with the utmost care by Dr. Speed and her staff. Her attention and kindness will always be appreciated by me and my family so much that we still seek treatment for our newest pets to this day. I cannot imagine anyone having less than a stellar service with TC. From the time you enter the door, you feel cared for and attended to as a person and pet. The following day someone always follows up with a phone call to make sure all is okay and they always fit us in whenever the need arises. In my experience they always explain the medical concerns and treatment plans thoroughly to me and allow me to decide when the expenses can be saved. The facility is clean, the staff considerate and my pets cared for by professional veterinarians. Highly recommended.

This is a very organized and clean and friendly place to bring your pet. These vets are…read moreknowledgeable, kind and gentile. Very patient getting to know the pets and getting them comfortable. I've been all over this area, they make you want to bring your pet there

We've been using this vet since moving to the area about two years ago. We're generally satisfied…read moreand use them for boarding as well. Everyone is friendly to us and our dogs. They do seem extremely busy any time we are there. I'm not sure if it's a staffing issue or just popularity.

everyone in this clinic treats my and I with such care and experience every time we visit. All…read morethe veterinarians are compassionate and very knowledgeable. the staff and techs are helpful and friendly. I highly recommend this clinic.

I had an emergency today with my miniature dachshund who managed to get her bottom jaw/bottom teeth…read moretrapped into a Kong Toy with no way to get her free. I'll spare the pictures of the incident because they are downright hard to look at (toy was bearing down on her jaw causing her to not have circulation and to bleed from the mouth). This clinic was the closest to my apartment and the only one open so we came as fast as we could when we saw they were still open around 2pm on a Saturday. Specifically Dr. Michelle Sanders-Truelsen went above and beyond to make my precious pup got free from the toy (it was absolutely impossible to cut free with regular scissors or piers), manage to keep me calm, make sure I knew how to administer medications and kept the price for everything affordable. Thanks again Animal Clinic of Southlake! I will definitely be coming here for any more issues/checkups I run into in the future. PS: After leaving, I googled toys getting stuck on dogs jaws and apparently it's happened quite a bit before. In some cases even the fire department had to lend a hand. So be very careful. It can happen to anyone.

Animal Healthcare of Southlake has treated our border collie for many years. Unfortunately, the…read moreclinic recently had to help us euthanize this 13 1/2 year old pet. A couple of weeks after her passing, we received a condolence card from the clinic. Each staff member wrote a touching message. This unexpected gesture confirmed how much these folks care about their patients. I don't know if we will get another dog, but if we do, Animal Healthcare Clinic of Southlake will be our veterinarian.

There are very few places where you trust a business with your whole heart...now add your favorite…read morelittle buddies heart into the mix. It's SO hard to find a vet where you feel like they have both the animal & the pet parents best interest at heart, Riverwalk does both. They are nothing short of incredible. I have had animals my whole life & have been to plenty of vet offices over the years & none of them have compared to RIverwalk. They are cost effective, try to do what's necessary, without adding a bunch of extra charges. THEY TRULY CARE & have the skill to help your fur babies. This year, my husband and I have lost two of our childhood dogs in a matter of four months. They were there through all the trials and tribulations and helped prolong their lives and kept them comfortable until it was time to say goodbye, they were there for that as well. Not only have they gone above and beyond for us and our pets care, they have personally checked on us during a vet visit to see how we're doing numerous times and said if we ever need a listening ear or a shoulder to cry on to reach out to them. They also have written us beautiful cards with heartfelt messages, not just signatures, sending condolences for our babies. We have experienced multiple doctors there, and every single one has the same level of care and integrity. We love you guys and are so grateful for your generosity, expertise, and care. Thank you!

We have been clients of Riverwalk for several years and have entrusted them with the care of two…read moredogs and one cat. During that time, both of our dogs passed away due to old age, and our cat is now three years old. Throughout those years, our experience with the veterinarians and technicians has been consistently positive. The staff is knowledgeable, professional, and clearly dedicated to providing quality care for their patients. The reason for this review is not the quality of care, but the clinic's prescription refill policy. When attempting to refill our cat's flea and tick medication through Chewy, the prescription request was declined because our cat had not had an annual wellness exam. When I contacted the office to understand the reasoning behind the requirement, I was told that the exam was necessary to maintain the veterinarian-client-patient relationship. However, I did not receive a clear explanation of how a routine wellness exam for a healthy, three-year-old cat would impact the decision to approve a medication he has been safely taking for the past three years. Veterinary regulations may require periodic examinations before prescriptions can be authorized, and if that is the case, I would have appreciated a straightforward explanation of that requirement. Instead, the responses I received felt generic and did not address the underlying question of why the exam was necessary in this specific situation. For many families, discretionary spending is carefully evaluated. Requiring an $83 wellness exam solely to authorize a refill of an established flea and tick preventative adds a meaningful expense without a clearly communicated benefit. While I understand the importance of routine preventive care, I believe clients deserve a transparent explanation of the medical or regulatory rationale behind policies that require additional visits and costs. My overall opinion of Riverwalk remains positive because of the quality of care they have provided over the years. However, this experience with prescription refill policies and the lack of a clear & logical explanation has been disappointing and has changed my perspective on an otherwise excellent practice. Note that this might be the case with all veterinary clinics

We recently moved to the area and was looking for a vet for my 2 year old puppy. I searched around…read moreand from the first phone call I had a pleasant interaction from there, I truly have loved my experience at TruBond Vet! Dr. Cito and the wonderful team are so lovely and eased all my worries in preparing for my dog; Cooper's surgery. I knew I found the right place, when Dr. Cito sat on the floor with my puppy when he introduced himself to her (she is a nervous gal). She left that apt happy and a belly fully of treats! In preparing for surgery I had a few appointments and the staff were so kind and took their time to explain my options and sent friendly text reminders about the upcoming appointments. They truly care about your fur baby and you as well! I've had such a lovely experience and I know you will to! Ps They also have an on-site groomer which is a great option. I haven't tried them yet!

I had high hopes for this practice after reading the reviews and taking my dogs here for several…read moremonths. After a routine exam, they advised me that my otherwise healthy 5-year-old dog needed a dental and gave me an estimate of around $900. The day of my dental, the vet called me and told me that my dog needed $3500 worth of dental work. I was shocked by the cost difference but I of course wanted my dog to have the best possible care, so I agreed. After his surgery, they told me to contact them immediately if I had any concerns. I felt reassured and supported, but it turns out that their concerns were merely performative. In the days following his surgery, my once vibrant and energetic dog was not himself. I understand that recovery takes time, but after a few days of observing some concerning symptoms (including blood in his stool), I made a follow up call to the vet. They blew off my concerns, but when I persisted, agreed to see him for a follow-up visit that would (surprise!) cost an undetermined amount of money. I'm now out $3500 and have a lethargic five-year-old dog. I couldn't even get a vet on the phone to listen to my concerns (despite one being available when I called), and they have demonstrated that they don't care about anything except taking more money from me. This is concerning, to say the least. I would expect this kind of behavior from a private equity-owned veterinary practice, but not from an independently owned office. Lesson learned: When you pay more for services, you don't necessarily get better care (or more caring, compassionate, and concerned practitioners) in return. I will be taking my business elsewhere, and you may want to consider that as well.

Everyone here is so incredibly sweet, caring, and dedicated to providing an excellent service to…read morepeople and their pets. I can't say enough good things about how they patiently worked with me as my dog experienced a major health crisis that required abdominal surgery. It was a hard decision to proceed at the time but I felt absolutely confident that he was receiving the best care from the absolute best people. 100000% recommend. Can't say it enough. Go here!

Over the last few weeks, I've been through an incredibly difficult situation with my dog, Maggie…read more What she went through was heartbreaking, and as any pet parent knows, when your dog is suffering, emotions run extremely high. My original review came from a place of fear, frustration, and deep worry about her future. After meeting with the team at Lantana Animal Hospital today, I feel it's important to update my review to reflect the full picture. They took the time to sit down with me, listen, explain, and truly understand what happened from my perspective. What stood out the most is that they weren't defensive, dismissive, or focused on money--they were compassionate and genuinely concerned about Maggie's well-being. They acknowledged the seriousness of the situation, and instead of distancing themselves, they leaned in. They made it clear that they care and are willing to work with me however they can to support Maggie moving forward. In a world where veterinary care can sometimes feel rushed or transactional, I appreciated seeing the human side of their team today. While this journey has been painful and far from what I hoped for Maggie, I do believe they want to do right by her and are committed to helping however possible. I'm updating my review to reflect that compassion and willingness to help.

All of our Pets have been blessed with the Care at Northwest Plaza Animal Hospital. 20 years of…read moreknowing IF we had a need Our Beloved Pets had a Dr to tend to them. We were always greeted with 1st name. The staff is friendly and Professional. Dr. Tomlinson is just the most compassionate Vet I have ever had. Through several emergencies, scheduled surgeries and regular visits I have Always felt totally confident with the care our pets received. Compassion, Great Care, Clean office and very up on new things going on in the care of pets. From the time You enter Your always greeted with Old Fashioned Concern. My Thanks to Everyone for the Deep compassion You gave me when I brought my Guizmo in. Thank YOU ALL

They have been good to my animals and are knowledgeable. Their pricing is more reasonable when it…read moreis time to put your babies to sleep. This is always where I go. Dr. Thomlison is a very nice man.

I have brought my dog Chandler in there for years, and Dr. Neely has always been amazing!! Also…read morewant to highlight one employee, Alfonso, for his kindness during the last visit.

My cat Rudy was coughing and vomit I took him to see Neely…read more, as Dr. Miranda is no longer at CityVet. Neely did full X-rays and said Rudy has asthma but I don't think he needs medication for it. And then he tells me that my Rudy may die , Neely continues to give me scenarios as to why his friends have died ! This man talked so much bs about things that are irrelevant to me and my Rudy's condition. Neely charged me 400$ just to hear him talk bs . I have talked with neighbors and they agreed that he talks way too much about nothing that pertains to pets health care. I took Rudy to another vet because this idiot Neely said he would die! I learned that country veterinarians are more knowledgeable and compassionate.. New vet said that Can't see the forest through the trees!! My Rudy was properly diagnosed and treated and doing good today. Neely wasted my time talking bs , he basically charged me to hear him talk a bunch of bs. It's like one neighbor said he talks a lot because he doesn't know shit ! I will never return to this veterinary clinic, now that Dr. Miranda is no longer there . Do not trust Neely with your pets health care ! I have never had a vet tell me that my pets are going to die without a reasonable and proper medical diagnosis. Below is a picture of my Rudy today

All very professional and well organized. Staff very…read moreaccommodating, they even came out to the truck to give our dog a shot when we couldn't get him inside.

We have been taking our cats here for many years, first to Dr Cox and now to Dr Brennan. They have…read moreboth been amazing. Yesterday Dr Brennan saw one of my elderly cats for a slight limp and spent a good amount of time talking me through different options. It is obvious that he is extremely knowledgeable and also that he loves animals. The entire staff is friendly, caring and good at their jobs. We've recently tried 2 other local vets for fosters and nothing compares to Southlake Crossing.

Oh my !! If you have to work with an ER animal hospital- this is the one you should pick!!…read more Drive the extra miles, pay any extra cost, etc needed to have this group take care of any pet needs. Every Dr and every office contact I have worked with or been in contact with over phone, email and person have been beyond fabulous and understanding through the recovery plan and the financial plan. Not to mentioned they saved Patches life after a brutal attack. We are very grateful for this entire office & staff !!

Stopped in after making a call to find a veterinarian with experience with prairie dogs. One of…read moreours wasn't feeling the best, and we called to make sure we were going into a veterinarian who would be able to make sure our baby had a doctor who would be able to get to the bottom of what was wrong. We spoke to the veterinarian and they told me I probably know more about the situation than them because I do animal rehabilitation. Well that wasn't what we expected after calling ahead of time. Speaking with the staff...they are definitely friendly and respectful for the animals coming to their practice, but they should have told us they didn't have much experience with prairie dogs. I feel like it was a wasted visit of almost an hour drive one way to be told I know more about my prairie dog than the veterinarian. Expensive visit which would have been worthwhile if we had any type of answers. Sad visit.