We first fell in love with this practice when we moved here six years ago, and Dr. Lock sat on the…read morefloor scratching our dog Desi's belly during our "meet and greet" appointment, then asked "Does she do any tricks?" Our other dog Piper (3 years old) had a freak accident in April 2024 that severed her Achilles tendon requiring multiple surgeries. We would have never gotten through it without the amazing care from Cross Timbers Animal Hospital. We are forever grateful to Dr. Lock and the entire practice. When Piper first got hurt, Dr. Lock took videos of her gait and sent them to THREE orthopedic surgeons who all recommended the same surgery. The one who did the surgery was the one Dr. Lock said she who want operating on her own dog. This surgeon also was the least expensive and did all of Piper's procedures at our vet office 1/2 mile from our house. Then the amazing staff had a party for her on Tuesday post exfix removal...a crown, a sign, and personalized treats. Vet techs Mandy and Kirstin have been especially kind and thoughtful throughout this whole ordeal. I cannot put into words just how amazing this practice is. Highly recommend!! ‍

Absolutely love this place! From preventative wellness visits all the way to emergency surgeries,…read moreThave been providing the highest standard of care to my pets for the last ten years I wouldn't bring them anywhere else!

I have brought my dog Chandler in there for years, and Dr. Neely has always been amazing!! Also…read morewant to highlight one employee, Alfonso, for his kindness during the last visit.

My cat Rudy was coughing and vomit I took him to see Neely…read more, as Dr. Miranda is no longer at CityVet. Neely did full X-rays and said Rudy has asthma but I don't think he needs medication for it. And then he tells me that my Rudy may die , Neely continues to give me scenarios as to why his friends have died ! This man talked so much bs about things that are irrelevant to me and my Rudy's condition. Neely charged me 400$ just to hear him talk bs . I have talked with neighbors and they agreed that he talks way too much about nothing that pertains to pets health care. I took Rudy to another vet because this idiot Neely said he would die! I learned that country veterinarians are more knowledgeable and compassionate.. New vet said that Can't see the forest through the trees!! My Rudy was properly diagnosed and treated and doing good today. Neely wasted my time talking bs , he basically charged me to hear him talk a bunch of bs. It's like one neighbor said he talks a lot because he doesn't know shit ! I will never return to this veterinary clinic, now that Dr. Miranda is no longer there . Do not trust Neely with your pets health care ! I have never had a vet tell me that my pets are going to die without a reasonable and proper medical diagnosis. Below is a picture of my Rudy today

My recommendation is to AVOID. Extreme high cost of service…read more While the staff is friendly and the facility is clean, the pricing should be criminal. I just paid $527.64 for a 10 minute wellness exam and shots (Rabbies, Bordatella, DAPP/Lepto) for my two pups. If you're using these reviews to make your care decisions for shots, please just go to Texas Animal Coalition instead. They charge around $28 for a full round of shots per pet which makes it possible for many of us to afford to taking care of our furry family member.

Definitely will be going back. The service was great, even had a follow up call to check on our…read morelittle Myles.

Good luck getting a call back to schedule an appointment. I've reached out with zero response.read more

A few of my friends used this mobile vet and suggested them for cheap shots. I finally spotted them…read moreat a convenient time parked at AJs BBQ in Grapevine a couple weeks ago. I didn't have my dogs with me at the time, but I wanted to meet the vet in order to check out prices and see how late he'd be open. I walked up to the truck where a man was standing in the doorway looking out. I reached out my hand to introduce myself, and he never once looked me in the eye. He seemed annoyed that I was even there. He was extremely terse and rude. Without answering any of my questions, he just handed me a clipboard and told me to fill it out. I was so blown away by his rudeness, I thanked him (to which I got no response) and left. I won't give them one star because I've heard their prices are cheap and they get the job done, but I also won't give them my business after interacting with possibly the rudest person I've ever met.

My family's dogs were former patients of South Denton Animal Hospital and saw Dr. Cody for years…read more Throughout our time there, we repeatedly felt that our concerns were dismissed with comments like, "Dogs can just be weird sometimes," or, "Don't worry, these things happen." When I first adopted my dog, Clementine, a Chihuahua/Terrier mix, she began having severe episodes of bloody stool--sometimes passing only blood with no stool at all. As a first-time dog owner and a college student, I was understandably worried. I immediately took her to Dr. Cody with photographic evidence and asked whether I should change her food or if there was anything I could do to help. Dr. Cody told me that dogs can have sensitive stomachs and assured me the issue would likely resolve on its own. Although I left feeling uneasy, I trusted his professional opinion. The problem continued, and I couldn't stand watching Clementine struggle. Against his advice, I switched her to a food formulated for sensitive stomachs. Her symptoms resolved almost immediately. While I was relieved that she was finally feeling better, I couldn't understand why such a simple recommendation hadn't been suggested from the beginning. Similar experiences continued throughout the years we brought Clementine to South Denton Animal Hospital. At the time, the clinic's affordability and my trust in Dr. Cody kept us there. After graduating from college and moving away from Denton, I established care with a new veterinarian. The difference was remarkable. Appointments became thorough rather than rushed. They took the time to listen to my concerns, discussed preventative care, explained their reasoning, and worked with me to develop treatment plans when needed. It made me realize how different veterinary care could be. Our other dog, Scooter, had seen Dr. Cody since he was a puppy. Scooter was a mixed-breed terrier who generally appeared healthy, so most of his visits consisted of annual exams and vaccinations. During those appointments, we routinely asked questions like, "Is his weight healthy?" and "Does everything sound normal?" We were consistently told that everything looked fine. As Scooter got older, he developed a persistent cough and began showing signs of labored breathing. We brought him back to Dr. Cody, who attributed it to allergies and again reassured us that it would likely resolve on its own. No X-rays were taken, and no additional diagnostic testing was recommended. When Scooter's coughing continued to worsen, we remembered how our concerns about Clementine had been dismissed and decided to seek a second opinion from a newly opened veterinary clinic near my mom's home. During Scooter's very first appointment there, the veterinarian listened to his heart and immediately asked whether we had ever been told he had a heart murmur. We were shocked. Dr. Cody had listened to Scooter's heart during countless annual exams, yet this had never been mentioned. After X-rays and additional testing, Scooter was diagnosed with a collapsed trachea and Stage C congestive heart failure. By that point, his disease was already advanced. Rather than preventing or significantly slowing its progression, treatment focused on managing his symptoms and keeping him comfortable. His new veterinary team worked tirelessly for him. They monitored him with repeat X-rays, adjusted his medications as his condition changed, and gave us clear explanations every step of the way. Within a short time, we noticed meaningful improvements--his coughing decreased, his breathing became easier, and he had more energy. Sadly, despite their efforts, Scooter's heart disease had already progressed too far. Just six months after his diagnosis, we made the heartbreaking decision to let him go. He was only 11 years old. Many small terrier mixes can live several years longer, and I can't help but wonder whether an earlier diagnosis could have given us more time with him. While no one can know for certain what the outcome would have been, I believe that taking our concerns seriously, investigating his symptoms sooner, and performing appropriate diagnostics may have allowed treatment to begin earlier. I understand that, in hindsight, we could have changed veterinarians sooner. We carry that regret every day. But we trusted Dr. Cody because he was our veterinarian. We weren't medical professionals--we relied on his expertise, reassurances, and judgment. It has been about a month since Scooter passed away, and writing this review has not been easy. I'm sharing our experience because I don't want another family to find themselves wondering whether their concerns should have been investigated sooner. If you choose South Denton Animal Hospital, I encourage you to advocate strongly for your pet, ask questions, and seek a second opinion if your instincts tell you something isn't right.

The vet recommended surgery for a hairline fracture, even suggested to amputate his leg if I can't…read moreafford surgery. This man was not kind only looking for money. My kitty 1 week in is already walking after he told me it would be 8 weeks if he got better. He should be ashamed.

We always have good communication with both Dr. Hill and Dr. Mindy. We had to make some difficult…read moredecisions with our precious Skipper and they were honest and compassionate. They do a great job of helping us keep our pets healthy and we appetite partnership.

Have taken both my dogs there and one of them needs refills on her meds..each and every time I have…read morehad the script refilled (4x) they fail To call and let me know the meds are ready..then if I ask about it I get the standard oh I wasn't here yesterday..oh and forget about asking the vet to give you a call..never happened despite asking 3 different times for the Dr to call me..will not continue here

Very caring and compassionate team that has served our dog for the last 3 years. I recommend them…read morefor all your pet needs

We are very happy with Northlake pet hospital. Vets and all staff very friendly and helpful. I'm…read moregiving them 5 stars

We have been incredibly fortunate to have Dr. DeLaughter caring for our dogs for the past several…read moreyears. Our dogs have given her more than a few opportunities to demonstrate her skills - apparently, low-maintenance pets just aren't our thing. Dr. DeLaughter is compassionate, patient, incredibly knowledgeable, and always makes us feel like our pets are as important to her as they are to us. She has been there for everything from routine visits and emergencies to some of the hardest moments a pet owner can face. When we lost our first dog, her kindness and compassion meant more to our family than we could ever express. We are so grateful for Dr. DeLaughter and the entire staff. If you're looking for a veterinarian who combines exceptional medical care with a genuinely kind heart, you won't find anyone better. Our pets may keep things interesting, but we're incredibly thankful to have Dr. DeLaughter there through all of it.

Dr. D has taken care of our animal family for years and we absolutely love her. She genuinely…read morecares for them. Provides excellent care.