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    VLS Landscape Solutions

    3.2 (9 reviews)
    Open Open 24 hours

    Services - VLS Landscape Solutions

    Gardening

    Landscape design

    Snow removal

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    Newport Avenue Landscaping

    Newport Avenue Landscaping

    (67 reviews)

    We have been a customer for more than five years and two houses…read more We are fans! They do a great job keep our lawn and beds looking great. And if for some reason the crew missed something, a quick phone call, and they come back and take of it.

    I don't have enough time to fully detail my experience with Newport Landscaping, but I can…read moreconfidently say I would never give this company another penny. I hired them for roughly $100,000 worth of residential landscaping work (no hardscaping, just grass, mulch and planting), and the results were extremely disappointing -- both in workmanship and customer service. The experience deteriorated to the point where I had to threaten legal action and report them to the Oregon CCB for breach of contract before anyone took my concerns seriously. A few highlights from the experience: * The project manager showed up to my property multiple times smelling strongly of alcohol -- on the rare occasions he actually came to the job site. * The professionally designed landscaping plan we paid for and provided to Newport was not followed. Major deviations were made without approval, which created unnecessary issues throughout the project. * Their estimate severely underbid the amount of mulch required for the property -- by more than 40 yards. This caused delays, frustration, and obvious concerns about the competence of the planning process. * Coordination between Newport Landscaping and Thompson Pump & Irrigation was terrible. I essentially had to act as the general contractor myself just to get the irrigation pond functioning properly, and it took months to resolve. * Jana, who I believe is an administrative manager, initially came to the property, listened to concerns, and assured me they would make things right. Unfortunately, nothing meaningful happened until I began threatening legal action and filing complaints with the CCB. There's far more I could say, but the bottom line is this: this company appears far too large and disorganized for the level of professionalism they advertise. Even some of their own employees openly complained about the company and management while on-site, which frankly is embarrassing. Read the 1-star reviews carefully. You may get lucky and have a good experience, but you may also end up deeply regretting your decision like I did.

    VLS Landscape Solutions - landscaping - Updated May 2026

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