I am in the very beginning of my journey and Arahi has been such a huge help! She helped me with my research and answered all the questions I had. She was quick to respond and helped me decide what I wanted. So professional! I look forward to working with my coordinator Sandy and finally meeting with Dr Cannon. read more

My surgeon Cannon was amazing and my sales coordinator Ingrid explained everything!! Im very happy with my results

do not send these ppl any money till they clear you!!! They will try to scam u fir a 250 deposit !!! They will say they didn't get your fax from your doctors and try to recommend unnecessary thing to hold u up because they over book their doctors. They hope u get frustrated and give up so they can keep your deposit !!! report them to medical board better business bureau and the police!!! The chamber of commerce also needs to know what they're doing to scam ppl !!! U been warned !!! read more

my initial coordinator was very helpful Arahi!!! she was fast with responding, answering my questions.

My surgery was on Dec 10...360 Lipo. One of the reasons I chose this place was because they were responsive. While they did not effectively prepare me for my procedure in terms of supplies...oh I received a checklist of generic stuff to have but not detailed at all.. I felt ok because i had done so much research. I did not meet Dr Cannon on my pre-op visit..my flight was delayed. I called the center and they said he would wait but by 2pm he was gone...yet they were open for me to sign papers, finalize payment,etc. The next morning, I met with the nurse...have to say i was unhappy with the weird procedures like urine test with someone present to prove I was not pregnant...but ok, I am here so let's keep going. Nurse took my blood pressure...150/121!!! In hindsight i never should have been allowed to go under with bp like that! I met with Dr Cannon all of two minutes..he marked me up and that was it. Post op..I had some pretty significant fluid that was mot draining...I tried contacting the office repeatedly for more than two months-and when and if I received a response, it was nothing. I ultimately developed fibrosis which I attribute directly to their lack of responsiveness ...six months later, i am still dealing with this. In my opinion, Dr Cannon's poor bedside manner and lack of responsiveness is reason enough to stay away from here. I now have weird abdominal disfigurement and lots of regrets read more

Vixen Plastic Surgery - 6 months post op...fibrosis due to not draining properly - Plastic Surgeons Near Me - Miami, Florida

triggs botched my surgery & his coordinator amber ignores emails. they need to be cancelled. don't let triggs operate on you no matter what. read more

Very disappointed by my experience! I talked to the surgeon MAYBE 10 minutes the whole process and he never actually sat down and asked if I had any questions and he did not even bother to ask what I was looking for in my BBL. Im from out of state so I sent his office photos of me ..never a video consult or anything . I have flabby arms (which I know now I loose skin not fat) so I asked if I needed an arm lipo or arm tuck..I seriously do not know the difference..they told me arm lipo. In my pre op I met with the surgeon for maybe 5 minutes never once looked at my body or asked what I was hoping for. Day of surgery he told me I needed an arm tuck not lipo and a tummy tuck not lipo 360!!! He was like we should've discussed this yesterday in pre op . Like it was my fault?!? No duh I'm following your directions..you guys are the professionals not me! It literally felt like I was on a conveyor belt. I have so much more to say but this post is long enough. Never go there read more

This is the most unorganized establishment I have ever seen. The customer service is horrible. The front desk don't communicate with the staff. I was sitting for 5 hours only to find out that my surgery was cancelled after I asked 3 to 4 times. I would have rescheduled to come during off season but the experience with customer service has been unbearable. The owner need to revamp its staff to consider customer service. We know Miami surgeries are cheap but we should not be treated like a assembly line. read more

Mi esposa se realizó un BBL en este centro y está muy contenta como quedó. El equipo de trabajo muy preocupado por el cuidado de la paciente les recomiendo este centro read more

I loved my results and all the clinic staff they were really helpful and gave me a great costumer service.

i had my surgery with Dr.Triggs and I am obsessed. They took great care of me from pre op to my post op (definitely recommend getting your massages with coset) I am definitely coming back to do my breast read more

The communication at vixen sucks! My sis and I just had surgery 10/15/24 and while in the billing department we decided to purchase additional 3 day massage package. Explained our situation to the billing manager and she made it seem like it was okay that we were receiving massages from our recovery home then wanting to get massages from them. When the time came to book the massages the post-op department informs us that they don't do massages after we go somewhere else, and they don't do refunds. Why isn't this communicated across the board to each dept. to avoid stressing the patient out during this time. We wouldn't have purchased the 3 day massage package and tried to find someone else to perform the additional massages. My sis and I have contacted vixen about the situation and of course no response! My sis and I are both going up to Vixen before leaving Miami I will keep you updated. I'm still very unhappy about how the business is being conducted. read more

Dr. Cannon was awesome very open, honest, and attentive to your desired look. The staff was very nice as well however a bit unorganized. I think with the influx of patients that come in they should start consulting with one another more so that everyone is on the same page as you. Also if you decide to use financing there's an additional fee!!!! Other than that I cannot complain at all. Parking is also nearly impossible as this medical is busy please take an Uber!!!!!!!! read more

Vixen Plastic Surgery - Entrance. - Plastic Surgeons Near Me - Miami, Florida

Let me first start by saying that Dr. Cannon was great, informative, genuine and gave bomb results!!!!! I did research on him..no malpractice suits, checked the Florida board of medicine etc....NOW on to the not so great stuff....The staff promises you everything you ask for BUT when you get to the office it's a different story.(watch out for that part)If you're nervous, they'll tell you you can have a companion but when your companion shows up they don't let them come back with you. They tell you they'll get the photographer but when you ask where the photographer is no one is avail?) I am a RN but prior I was a medical assistant for years so nothing against the ladies BUT they're not RN, LPN, APRN's , PAs etc and some of the stuff they are doing is definitely out of their scope of practice. They cannot access if a actual problem going on 1 day post surgery...I don't care how many patients they've seen in and out of the office..they do not have the hours of clinical hands-on knowledge/theory to know if a medical issue is going on. No post op vitals are taken and no actual post op appt happens because only the therapist is present. Office staff walking in, not knocking during massage talking/giggling/laughing with the therapist and then leaving. I'm talking multiple times during the service... Like hello there's a patient right here?!?! DO NOT USE THE PHARMACY THEY GIVE YOU ON THE "DISCOUNT CARDS" they will tell you this is the quickest way you'll get to your prescriptions. I called and with the discount they quoted me $425. Luckily, I have some medical knowledge the prescriptions they give you is a narcotic, antibiotic, **possible blood thinner (I don't know if they give the blood thinner to everyone)and anti-nausea medication at the most combined should cost maybe $150-175 and that's without a discount card(like goodRX)which any pharmacy will provide to you like Walgreens, CVS, Walmart. I ended up going to Walgreens. Total cost out of my pocket was $70 and took about 45 mins. I'm not sure why some of the ladies in the office are pushing these discount card pharmacies. The only thing I can think of is maybe there's a kick back somewhere?? A few tweaks in office staff, professionalism, policy and procedures and the experience would've been a lot better. Thank God Dr. Cannon was awesome though!!!! read more

Vixen Plastic Surgery - Plastic Surgeons Near Me - Miami, Florida

I didn't have my surgery which was suppose to be with Dr. Triggs. It has been a hassle since day one with the staff and all of these damn bad built basic "coordinators". The staff is very unprofessional and it makes the doctors look bad when I have yet to meet Dr. Triggs. The staff is so rude and they don't tell you everything. I'm from Houston and I spent all this money on my Airbnb, flight and all the Lyft rides back and fourth. I am having a huge problem with the staff dropping the ball on telling me things that I really needed to know. I wasn't told that they only use specific faja's so I brought my own and that's when I was told that they only use this certain company and that I would have to purchase theirs. They kept on claiming that they weren't receiving my clearance, labs & other paperwork when clearly they weren't looking for it. I showed her from my phone where I resent everything to the email address that they gave me from what my doctors had already sent as well smh. They sent me to repeat labs that I had already had which she found after I spent more money getting to the laboratory to get the "missing" lab work again. They didn't run my payment at pre-op appointment which is where I ran into the big problem the day of my surgery. I told them from day one that I have United medical credit & Genesis is the lender. United medical is the primary and Genesis is one of their lenders. I was told that was fine & that they accepted my medical credit. Well the day of surgery I'm told that they don't accept Genesis at this point I am devastated because I have spent all this money getting here and bringing my daughter with to to help me. I purchased 7 days worth of food, snack & all of the things I need to recover while here all to find out that I can't use my medical credit. It's very disappointing & hurtful. The office manger which is whom I'm dealing with right now has no understanding. I called Genesis & they told me just as they told her that they are a lender with United medical credit & all they have to do is run the account number for payment because it's a credit card that is accepted anywhere master card is accepted. However, they refused to do that. I have read the other reviews and I do agree with the other ladies that have wrote a review for them on yelp and google about how unprofessional and rude the staff is. Now the other thing is the ladies that left reviews also stated that their pictures hadn't been evaluated by the doctor himself and so at their pre-op appt the doctor stated that they were not a good candidate for the surgery they initially asked for. This is so awful to do to anyone and should be addressed. These ladies along with myself have totally lost money behind these actions. The office manager rudely said to me that she was sorry that I was told that they don't accept Genesis but what can she do about it. She went on to say to me payment needs to be made now you can't get the surgery for free. At this point I was like wow. The staff acts as if they really don't care. They made me feel like it is all about the money and they come off as greedy. They office was mad packed with ladies having the same appointment time for surgery with the same doctors. People was saying that the doctor allows the practitioners & or assistants to perform the surgery & not the doctor. I hope that there is no truth to that but how would you really know when your knock out on the table. I would not recommend this trash ass place to no one. Even though the ladies had these bad experiences with the staff some of the ladies still went through with their surgeries & was highly satisfied with their results & with their doctor. Some ladies weren't satisfied period & even said that their doctor was rude & had bad bedside manner. To each his own but for me it's a huge FUCK vixen plastic surgery & their terrible staff. Again I hope my experience helps someone. Be blessed out here in this cold heartless world of plastic surgery. Take care peace. read more

These people are TERRIBLE!!!! I traveled all the way from California for these people to cancel my surgery. Instruction were not clear and no one communicated the expectation. I waited in that office 5 hours before they told me I wouldn't be getting my surgery... THE ONKY REASON I CAME WAS FOR CANNON.... THE BITCHES THERE ARE SO RUDE AND HAVE NO PROFESSIONALISM WHATSOEVER !!!!! I'm so pissed I could've cut them dumb heifers. read more

Very unprofessional and unorganized. Pushed back appointments. This is not ideal when you are traveling from a different state with a timeframe because of hotel, work, and other responsibilities. Was told to drive here for the post operation appointment. Turns out the office was closed upon arrival. read more

Beware. The Vixen staff are some of the most un-accommodating and unprofessional I have encountered in cosmetic surgery. We've had poor communication from the beginning with vague instructions and seemingly deceptive steering towards their financing service. We were told we'd be able to use one of our flagship Chase Visa or Amex cards, and on preop day, I drive four hours to be turned away, while my boyfriend was flying inbound from DC. We wasted thousands on coordinating and planning and received zero accommodation or support from the staff. They are also inconsistent, as a friend of mine executed the same surgery with the same payment terms about a month ago. I certainly do not recommend and encourage all ladies to seek services elsewhere! read more

I recommend it 100%, excellent service, very good attention, the Doctor is excellent, I was very happy with the visit to the clinic and with the results read more

I called with some questions and I was told that someone would call me back in a couple minutes. After a couple of hours I called back and they called me my mom's name and said someone will call in 24 hours. They cannot get the callback time right, or my name. I will not trust them to do a surgery on me. They can't get the customer right. read more

Read this immediately. If you read some of these reviews you would be scared to book or reconsider because the negative reviews are very scary don't go off the reviews. Every one has different experiences. Here is mine. I received lipo 360 October 25, 2022 with Dr. Triggs the goat by the way. I gave four stars only because of the wait time for pre op appointment and surgery other then that everything ran smooth. Very clean facility, any time I asked a question it was answered in a timely manner, from the consultation, to my pre op visit. Everything was fantastic. The staff is very friendly, I love the fact that the customer service is on point. Another reason I gave four stars is because it would've been better if they give you the prescriptions for the medication before you have surgery because I was in so much pain afterwards. The nurse told me she gave me pain medication, but she lied. Oh and when you go to your appointment make sure you dress like it's winter with layers because it feel like Antarctica in the winter in the office. I will show pre and post pictures once my Swelling goes down. Vixen Plastic Surgery is a good place. Don't miss out on the holiday deals that's available now read more

Ok me ise un tommy tuck ase dos meses tengo avierta mi sirugia e llamado muchas veses y dicen q el doctor q es normal y quedaron de enbiarme antibiotics asta este moment ni contestan el telefono read more

please read full review and look at pics...i went to triggs i went to preop 5.17 ...filled out mad paperwork..(which also consisted of me writing in breast aug/lipo on about 10 pages) .....paid my balance for breast and lipo. scheduled for 5.18 today at 430...then 3pm (got a call at 725 am on 5.18 to come at 3pm). got called to the back around 430...dr triggs come to see me about 5. why he had no clue i was getting breast implants! i paid for recovery &they can't take me thu to sat bc i paid and booked for wed to friday. surgery now scheduled for 330no freaking recovery home. no money back from recovery. then they lied to dr triggs and said i told them yesterday that i didn't want breast! what! come to findout..they definitely mixed me with another gitl whom ive spoken to and they owe her $250 because it was her paperwork that had breast aug that shouldn't have and instead of fixing hers...they marked mine!! y'all think twice about going through vixen period. on all my paperwork yesterday i even had to fill out breast aug and lipo 360. i don't blame triggs for the paperwork mixup but coordination is freaking horrible!!! they insisted i changed my mind and bc the coordinator put in the system no way she lied or got me mixed up with any of the other 20 girls that were in the facility that day. think twice or 3 times before going here. the stress and bs ain't worth it! and the lipo recieved was not good at all i still have a stomach and i'm a small frame woman. hate i went here! after complaining alot i was approved to get a revision but i have to pay $2k for or & anesthesia.don't do it!! read more

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Dr. Cannon was amazing!! Loving my results, I'm so glad I booked with Cannon he really was so knowledgeable. Staff has been so nice and attentive. Always on schedule and super informative. Overall would recommend to anyone considering plastic surgery to book with Vixen and Dr Cannon. I had surgery in October I was very nervous since this was my first surgery and first time going under. Dr Cannon was so patient with me he answered all my questions and after speaking with him I was sure I choose the right doctor. I'm recommending him to everyone I know I flew all the way from Los Angeles and it was 100% worth it!!! Thank you Dr Cannon!! read more

I never even made it to get my surgery. Did my online/text consultation over the phone. Submitted pictures and was given a price and was asked which doctor I wanted to see. Told the lady (Frances) who I wanted. She said that he was "running a special" and could do it at a discount if I scheduled before the end of September. Told Frances that my work situation is unique and somewhat inflexible and that I would have to find someone to cover for me while I was recovering from surgery. Frances then asked what date I potentially had in mind. I told her July 9th. Frances said in order to secure the date I would need to pay a deposit. Frances wasted no time in emailing me a contract so that she could get my money. Paid the deposit. Got switched to a different person - Ari. Ari asked the same exact questions as Frances. I told Ari what date I wanted for surgery. Ari confirmed the dates with me. Got switched to yet another person. This person asks a million medical questions - via text - and again asks what date I want for the surgery. I tell her. She tells me that the date is unavailable and that I need to pick a different date. Well, I can't pick a different date because as I stated before, my work situation has little flexibility. Asked for a refund and was told that someone would contact me to issue the refund. Was contacted and told that I couldn't get a refund and that the deposit is good for 2 years. They refuse to refund my deposit, even though it was THEIR lack of communication and attention to detail that is the reason why I couldn't proceed with the surgery. If they hurting for them $250 that badly, they can keep it. At this point, because of the way they handled the situation, there's no way in hell I'd give them any more of my money. read more

I had a terrible experience at this plastic surgery place. The staff was rude and unhelpful, and I felt like they didn't care about my concerns. My surgery was rescheduled 2 times. In less than 48 hours I've got a phone call from the staff telling me Dr Triggs we're not going to be available on my schedule surgery date. I had to rearrange my entire schedule to suit his schedule, which I did, because I really wanted my surgery by Doctor triggs. I paid an additional $500 to get on a flight the next day so I can do my surgery 1 day earlier. The day of my surgery I was scheduled for 10:30 AM to get my surgery done. I was in the waiting room at 10 AM with my mom. I sat there for two hours without communication. Waiting for Dr Triggs to do my surgery. I left and went downstairs for 5 min to pick up the medication from my car. I communicate with the front desk to let them know, and they said it was fine. Something was not sitting right in stomach. As I came back upstairs, I was brought into a room with 5 other staff members in the room. They told me, they didn't know I was in the front and my surgery needs to reschedule because Dr Triggs left. I was furious at that point because I lost a lot of money. And now you're telling me Dr Triggs left the office knowing that he had me scheduled for surgery at 10am. Dr Triggs is very unprofessional and he doesn't care about his patient to be honest with you. I work in the medical field and honestly I think he's full of himself. I don't care how he take this review because I am being honest, he only thinks about himself. I was very stressed out. They even called Dr Triggs to ask him if he can still do my surgery, the staff lied to me and said "he left the office" reminding you 30min later my mom see him coming downstairs to his car while she was in a parking lot waiting for me. Honestly I was devastated. I didn't know what to do at this point. I wanted to speak to the manager, which was very hard to speak to you because she doesn't know English. Dr Valladared came to my rescue. My surgery was scheduled for the next day with Dr. Valladared. I really wanted Dr Triggs, but after seeing how unprofessional he isI reconsider. But when I tell you guys, everything happens for a it happen for a reason. Thank God DR Valladared did my Brest surgery and lipo. My result is amazing and honestly he has more experience than Dr Triggs and his work is way better. He was so caring and patient with me. He listen to me and he didn't rush me speaking. I love how Connected he is with his patient. My breast. Surgery came out beautifully done and the lipo yesss!! Result showing. Thanks to him and Nicole who is very helpful. Nicole actually convinced me to do surgery with Dr. V. However, I'm glad I listened to her because his result is amazing.. I will never go back to Vixen to do my surgery. As for Dr Valladared, his work is worth more than Vixen bad reviews . He is a good doctor but the reputation that vixen has is terrible. Please do not go here if your life means something. They do not care about anyone but themself. Remind you after surgery, my mother was so worried, my surgery was scheduled 4pm. My mom was waiting for me. She was so worried. They cut the office light off at 5pm. All staff left the office without communicating with my mom who was so worried. At 9pm in the night when I was awake, the back staff keeps asking me for my care giver #. Like what the hell. On my paper work had my emergency contact info and care giver #. Why is it no one cares to look over my chart to update my mom who was so worried about her daughter?.. this is not my first time having surgery in Miami I when to 305 plastic surgery and CG call cosmetic, never have u ever experienced anything like this. This place is horrible. I hope I'm able to help a few if you who is looking to book with this place . Vixen is not it ... they don't care about the patient and patient safety. Dr triggs is full of himself and only pleased himself. It's his way or no way. read more

my coordinator Ashley is great and I look forward to seeing my results. booking was fast and easy

This review is about the patient consultant and their consultation process. I submitted my request for a consultation on a Saturday and didn't expect to hear from anyone until at least Monday. So I was a little impressed when 'Gabriela' contacted me on Sunday. I was a little put off by the texting- and not an actual call, but I'm thinking, 'ehh, that's how most folks prefer to communicate these days,' so I rolled with it. She asked me about my medical history and some other personal information. She also asked me to send pics of the areas that I wanted operated on. Again, I was weary about sending that info via text, but decided to go for it. I sent all she asked for but I didn't hear from her until Monday. She texted me that I'm not a surgical candidate because I got a vein ablation for varicose veins. I text her back and tell her I got it for varicose veins and not a clot issue. I also asked for additional clarification. No response. A few hours go by and she texts back- 'I'll have billing send you a contract. Are you ready to make a deposit to lock in your surgery date?' I'm thinking 'Yes! They reconsidered!' So again, I'm hype! Nevermind the fact that I hadn't talked to the doctor, hadn't discussed price- none of that! I was ready to pull the trigger regardless! Take my money NEEOOW! I was checking my email every 10-15 minutes looking for it. And then... NOTHING. I NEVER heard from Gabriela or anyone else. I reached back out to her a couple more times and absolutely NO RESPONSE. As a nurse of 17 years, I'm put off by the entire interaction. Maybe I dodged a bullet because I went against my better judgement in doing a SURGICAL CONSULTATION via TEXT MESSAGING. And then, it was with a 'consultant' and NOT A PROVIDER. But I was willing to forgo all that and 'take care of it once I got there.' Definitely not smart on my part. Further, the fact that as a professional, she ghosted me is even crazier. Their method of communication is trash. I won't speculate what her reason was- maybe she texted the wrong person about the contract, I don't know. But if that is the case, she could've AT LEAST said so! Ladies, your consultation should be with the surgeon! Those 'consultants' are absolutely NOT QUALIFIED to determine your surgical candidacy. Please do your due diligence before spending money and making travel arrangements only to be turned away when the surgeon actually does see you. The surgeons appear to do great work at this center, but I can't review that because I didn't even make it that far! ZERO STARS! read more

I would never recommend vixen to anyone I know they are very careless I have been waiting for my refund in the amount of $2050.00 and the billing department or the refund coordinator has yet to get back to me they gave me a hard time with even giving me my refund back until I sent them proof of my closed account I sent them the closed account proof and they still sent my money to that closed account the bank stated while being on the phone with vixen that the money was returned back to vixen so vixen steals money now they are rude and disrespectful they talk crazy and all I would never want ppl like that doing my surgery you will never touch me I went else where and my Dr Dr K very consistent with all of her procedures and she is triple board certified Vixen is nasty and they use old pictures they like to give the run around they are nasty disgusting and then they act like they don't know English when your in they face they have you waiting hours everyone getting in and out of cabs they are not following Miami Floridas new law very unsafe that's why I want my money back another reason I will never have multiple doctors work on me read more

I was waiting for this post only because I had the same exact experience people are mentioning , once Doctor Shanklin came in the day of surgery he did not speak one word to me, I made a comment like doctor I'm so nervous for my chin lipo he did not even answer. Never did he ask me how much I wanted nothing at all. I woke up from surgery I didn't even have the luxury to go to the beds were you wait to wake up nothing I woke up in a wheelchair with women (Because they are not nurses to me they are inhumane, inconsiderate people) I'm still mad until this day because they were slapping me in the face to wake up yelling at me. If I wasn't in the conditions I was somebody would of got knocked out. I was took out Straight outside wasn't even fully awake. I never got a call to come back 7 days after, never got a call to see how I was and I'm so glad I didn't pay for massages because I would of absolutely NOT gone. Everything from passing out to medication was thanks to me recovery house! read more

I'd like to share my experience with Cannon & Vixen with you all. I went through my consultation per norm, sent pics in, my coordinator name is Ashley. She was responsive and nice. I got approved to do lipo 360. I paid my deposit, did labs, brought supplies, got my date locked in and confirmed. Hotel & flight booked months in advance. I was ready. Get yo preop the facility is nice and clean and the employees are kind and friendly. Everything at preop goes well and the next day is surgery day. I show up on time and get into the room to get marked up, Cannon comes in, takes a look at me and said that I can't get lipo because I don't have enough fat. I have a skin issue and not a fat issue. So ultimately I would have to consider a mini tummy tuck if I want to improve the way my stomach looks. He said that he didn't want me to be unhappy with the results that I would get. So I left, untouched. I first want to say that I appreciate his honesty and not taking my money and performing the procedure anyway, knowing that the outcome wouldn't be up to my expectations. I'm disappointed because this is why we send pictures in to be properly evaluated. The next day a different coordinator called me and suggested their sister company and a few doctors that could do the TT the following day if I agreed. Absolutely not!! I did not research those doctors and there no way I would jump into that without being prepared. Although I got a full refund, I still wasted money & time. So ladies I'd say put pressure on them about reviewing your pictures. I'd also suggest sending in videos as well. I'd hate for this to happen to someone else. read more

would recommend vixen plastic surgery with my eyes closed.. they are very attentive since you step in the door, everything is super clean and beautiful. love the positive vibes. just overall i loved the way they treated me.. read more

this is now my second review that I'm leaving after I got my surgery I'm 1 week post Op and let me tell you this is the WORST surgery center but the Surgeons Are amazing !! Dr.cannon was my surgeon the most sweetest man but the surgery center that he's contracted with is giving him a bad look you will have no problem with your results or with your surgeon but it's the employees here and the clinic it's self horrible horrible ladies be prepared to wait 3hrs for just your Pre op appt the day of your surgery expect to wait atleast 2 hrs communication is so bad just over there service is terrible the only good thing is that I look like a bad ass bitch with my results , dr cannon did his thing with me !! Hope he finds somewhere else to work then vixen so if you do proceed to go through with vixen just be pre pared to be chasing your coordinator beginning them to call you back for the most simple questions they forget about you after they get your deposit read more