Days before my surgery I couldn't get ahold of anyone the day before my surgery I show up to only find out they packed up and moved the cops ran down for whatever reason. I've been trying to reach out to all the numbers I had been texting and talking to ppl until before all this happened they completely took all my money and have yet to even reach out to me I'm so grateful that this happened because I had my surgery the very next day and god only knows if I would've made it out. You shouldn't play with ppl especially I put my trust and all into them they are all horrible. Shame Girls out in front of the door waiting to get in to see the surgeon for their post opp smh what a sad world we live in but lesson learned. read more

So disappointed that Moon turned out the way that it did.... went to schedule round 2 bbl since the first has basically went away since june when I had it done at Moon and they are out of business! All of the money that myself paid for a deposit and lots of other women paid for surgery then they closed with no refunds!!! Someone needs to do a class action lawsuit!!! Some people paid their surgery in full and was scheduled for surgery one day then go to show up the next day for surgery and they have disappeared no notice! read more

Please don't ever get a surgery here. I got a lipo 360 and bbl and hate everything about it the results are nothing like the pictures they post. My body never healed at what it should have. My body wasr not bad before I was trying to enhance it and I have been left in tears and full of insecurities. Save your money never come here !! I admit, I went upstairs for a consultation at vixen, but came across some ladies that had recently gotten surgery at noon in the elevator and looked great so asked and they were said they could get me in 2 days later . My fault and excitedly I did . Worst mistake. I hate my body . I am botched . I look horrible. This ruined any confidence I've ever had read more

Creeme de verdad cuando digo que esta es la peor clinica, es la peor.yo fui por una papada que inicialmente me dijeron que debian hacer una incision por detras de la oreja, les dije que nada por delante por que tenia pavor a las cicatrices, y ellos dejeron que todo seria por detras de la oreja recojerian la piel de la papada para quitarla, el dia que ya es la hora de la cirugia en el mismo momento entra el supuesto doctor JOHN E NESS que el no es quien opera y te dice que te va a hacer una minima incision por delante de la oreja que es minima y no se va a ver , cuando depsierto y voy a los masajes me doy cuenta que fue un carnicero es que me abrio por delante y por detras y nadie respnde y la cirugia quedo peor que como estaba, yo creo que deberiamos de reunirnos todas las que hemos tenido esta experiencia y hablar sobre esto Mi correo para que nos respondan, alla los que operan son los enfermeros y por eso te duermen toda para que no veas quien lo hace Mi email es vicctoriar 31@gmail.com ahora estoy con trauma,inseguridades y depresion por el mal procedimiento que ellos hacen en los pacientes somo conejillos de india en esta clinica Believe me truly when I say that this is the worst clinic, it is the worst. I went for a double chin. Initially, they told me that they had to make an incision behind the ear. I told them nothing in front because I was afraid of scarring, and they said that everything would be behind the ear, they would collect the skin of the double chin to remove it. The day that it was time for the surgery, at the same time, the supposed DOCTOR JOHN E NESS comes in, he is not the one who operates and tells you that he is going to make a small incision in front of the ear that is very small and will not be seen. When I get up and go to the massages, I realize that it was a butcher because he opened me in front and behind and nobody responds and the surgery was worse than how it was. I think that all of us who have had this experience should meet and talk about this. My email so that they can answer us, there the ones who operate are the nurses and that is why they put you to sleep so that they do not See who does it. My email is vicctoriar31@gmail.com. Now I am suffering from trauma, insecurities, and depression due to the poor procedure they perform on patients. We are guinea pigs in this clinic. read more

Worst place I've ever been first off the guy in this pic stole my phone and wrote them a amazing review while I was recovering and not even done healing it was so awkward it's my fault for allowing it but any ways they butchered me I paid for lipo and jolasma literally nothing was removed and I had my implants removed and had a lift I don't think a surgeon did the surgery I think they have the surgeon show face and then have their assistants do the work my boobs look crazy one side opened up and the recovery was 3 months ( I've had 3 other boob jobs this never happened) then because off the poor surgery o developed severe fat necrosis and have huge hard lumps please don't do surgery here it's not safe Florida in general holds higher risks because there are no malpractice laws here they protect the Dr not the patient find another place read more

I have paid a little over 3000 now they filed bankruptcy how can I get my money back this is the second time this happened with Miami plastic surgeon now these ppl read more

Dangerous and Negligent: Avoid Moon Plastic Surgery** My experience with Moon Plastic Surgery has been nothing short of a nightmare. From the beginning, their lack of professionalism was apparent. The receptionist was dismissive, and the consultation felt rushed and uninformed. I decided to proceed with a procedure against my better judgment. the day of surgery, after I came home things took a turn for the worse. I experienced internal bleeding that I was not aware of until 6 days later that nearly cost me my life. Shockingly, I was told that fainting twice on the day of the surgery was "normal," which is outright negligence and is the first sign of internal bleeding, also my hemoglobin levels were never checked during any of my three postop appointments following the three day after my surgery Also, my PTT level, which is the blood test given to you to measure the time it takes for your blood to clot was high, (47) which means my blood was already naturally thin, after my surgery Dr. Nees prescribed me 800 mg ibuprofen twice a day which caused my blood to thin even more which was the cause of the internal bleeding. Post-surgery, I developed nipple necrosis on my right nipple, a condition that could have been avoided with proper care. Despite my complications, Moon Plastic Surgery has been unresponsive to my concerns. Multiple attempts by myself two surgeons and my primary doctor to obtain my medical records have been met with silence. This experience has been not only physically devastating but emotionally and financially draining. I urge anyone considering cosmetic procedures to steer clear of Moon Plastic Surgery. Their lack of care and accountability is appalling and potentially life-threatening. read more

I went for a consult at this business for a neck. Lyft and I saw the physician there, and he explained to me what would be done. I filled out some paperwork to have the procedure done and they gave me a price I was to have blood work done, Chest, x-ray and two medical clearances from my cardiologist and my primary position which I had done and all my results were within normal limits and I did get clearance from my two doctors. The day before my surgery I went in and met with the anesthesiologist and she looked at my paperwork and saw my age. I was 71 at the time and told me that they do not do surgeries on anybody over 70 years old because they had a complication with one of the doctors relatives in the past.. She then canceled my surgery even though I had all my clearances and they were all within normal limits and I was not told this when I went for my initial consultation. and they has charged me $5520 for the procedure. The anesthesiologist told me to go speak to Jose Iglesias about getting a refund.. I spoke to Jose about the refund and initially he told me that they couldn't give any more back than $500 in payments over several months because that's the way they work. it's now been six months of calling them multiple times a week. They've only returned a partial payment and they refused to pay me the rest because the surgery was canceled, but they canceled the surgery not me. I had done everything they told me to do and I'm in good health. In fact the week after they canceled my surgery since I had already had all my labs and everything done and my clearances, I went to another plastic surgeon and they did the surgery within a couple weeks. Moon asthetics still owes me $2000 and said they closed my case and they refused to give me the rest of my money . I just don't understand how they can get away with this . read more

Worst place ever! Do not book surgeries here. Staff very unprofessional especially if you're not Mexican. They overbook clients, do not communicate after they have your money. They force you to buy infusions when you don't need them and offer no refunds. Doctors start at 6am and they still try to perform surgeries at 8pm and 10 pm with no rest. They are unsafe and I am reporting this company to medical board and BBB and anybody else can feel will investigate. They are playing with ppl life. I suggest anyone who is considering coming here to go to Vixen Plastic Surgery center they are very courteous and professional to all clients not just Mexicans read more

If I could give this zero stars, I would. Let me start by saying that initially the staff at Moon Aesthetics come off friendly and interested in helping you get to your goals. They make you feel like they can get the job done, but then as soon as your surgery is paid for and the surgery is done, they are impossible to reach. First and foremost, I will admit that I thought highly of Dr. Nees considering what I found on the Moon Aesthetics Instagram and his work on his now-deleted Instagram. I went in for a simple Lipo 360 based off of the photos they promote on their social medias and website. However, I've since come to find out that they have stolen images from the works of other surgeons. Like, they have a table picture of Takala (a popular influencer) on the Moon Aesthetics IG page stating that Dr. Nees did her body when the truth is, Dr. Humberto Pena in Colombia did her body and has the original table pics. Moon Aesthetics also has several pictures of Jai Nice (another popular influencer) all throughout their office space and in the Dr. Nees' office where they have no problem saying that he performed her surgeries as well, which is completely misleading and false. But of course, without proper research, I fell for the trap and believed that Dr. Nees and the staff members of Moon Aesthetics would be capable of helping me reach my minute goals. (I say minute goals because my foundation was perfect, I'm an athlete who exercises regularly, but I just wanted to get rid of the stubborn fat that we all can't get rid of at the gym). Instead by the second week post-op, I knew something was wrong because I wasn't healing in the ways that they had said I would. I wasn't healing in the ways that many girls who go in for simple liposuction do. I was healing unevenly and with superficial layers of fat lipo'd. Not only that, but their in-house nurse/massage therapist SILVIA, who I paid to massage me (per the doctor's recommendation), was not only improperly massaging the fluids out of me, but Silvia was re-opening my incisions and using the cavitation on my freshly lipo'd tummy. CAVITATION IS AN ABSOLUTE NO-NO AFTER SURGERY because it leads to fibrosis and hardness. This is what also contribute to unflattering results. All of this which I have now. I've come to find out a month after surgery that Dr. Nees decided to add on a procedure that was never discussed with me, nor mentioned. Nees etched a line down the center of my stomach to create my definition to my abs that were already there. This was so violating and never ever discussed with me. And I didn't find out until I got a body scan for the pulling-sensation I was feeling in the center of my tummy. When I mentioned this to staff, they gaslit me and tried avoiding me ever since. As for their bedside manners, it is non-existent. Where in pre-op they were super attentive and excited to help, in post-op they completely ghosted me. And when they didn't ignore me, they gaslit my concerns. When I asked to speak with Dr. Nees, the Moon Aesthetics staff denied me access to speak with the surgeon I paid to perform Lipo 360 on my body! Here are the staff-members I am referring to: Dr. Nees, Jennifer (front desk), Yessica Martinez (coordinator), Mailyn Consuegra (coordinator), Charlene Montero (coordinator), Silvia (unlicensed massage therapist), Lily (coordinator), Dailys (coordinator), Orlando (medical assistant), and these are just the ones I can remember by name. Not to mention, I truly believe their surgical assistants, like Orlando, were the ones actually performing my surgery and not Dr. Nees because: 1. my lipo is so obviously uneven, there's no way one doctor did this poor of a job. And 2. Dr. Nees like many unethical medical practitioners in the plastic surgery field, performs well over 4-5 surgeries a day. Which is also something to consider if surgeons are only limited to a certain amount of hours in operation. All in all, AVOID THIS PLACE AT ALL COSTS. AVOID DR. NEES AT ALL COST. There are so many other talented and well-skilled plastic surgeons who actually care about their patients, and their work. Going to Moon Aesthetics and choosing Dr. Nees is easily one of my biggest regrets. Now, I'm on a quest to get reconstructive surgery for something that was super minimal. (Follow my surgery IG for photos of my journey @round2.sx) read more

Love my results of my BBL/Lipo360 with Dr Neez :) The whole Moon team helped me tremendously. My flight was delayed the day I was supposed to come in for my pre op appt, when I called to let them know, they told me everything would still be okay I would just do my pre op the same day as surgery. Which was amazing to me.. the next day, I get on my flight, American Airlines LOST my bags with ALL of my surgery things in it which made me LATE to my pre op. I had one heck of a day, but still Moon DELIVERED & got me right in with my pre op appt, as well as labs & COVID testing... my surgery also went on without a hitch. Even after I had a bad morning I didn't think they would make it possible, but they did!!! Also, Silvia was the best for my massages, she wasn't too rough & really showed a lot of care. I will be back soon for my breast lift as soon as I'm done healing from this. Thank you!! read more

Moon Plastic Surgery - BBL with Lipo 360 (3 day post pic) - Plastic Surgeons Near Me - Miami, Florida

The office staff is uneducated and illiterate in reference to their own policies. I've been trying to process a refund with this company for 5 months and every time I call they say they don't have a file for me. I got ahold of the "General Manager", Annie and she was very rude and hung up on me after I told her I was recording the conversation for my own legal purposes. My wife cannot have the surgery bec she is pregnant and They are withholding my $6000 and I'm about ready to call a lawyer. DO NOT RISK YOUR LIFE OR MONEY WITH MOON AESTHETICS read more

I will be having a successful procedure in a month! I'm very excited and grateful to my Dad Whom put all details together for me! Paid in full read more

This place is the worst from my point of experience. Ladies, if you can go to another place go don't go to this one. The service is horrible. They asked me to delete my negative review and they sent me in an office. That is very unprofessional of them to ask a patient to do. Deleting reviews should be illegal I did post one recently, and it got deleted. Do your research ladies it's an aesthetic place. Research the word. Aesthetic. And if you could get your massages somewhere else, do it somewhere else because the people there are horrible not only will they talk shit behind your back they will do it in front of you too. I did record that. They don't even clean in between patients they could still be blood on the on the bed, and they will still set you there. The coordinator will tell you a price and then change it later. Don't may get me started with the TikTok girl she promised you you're going to look a certain way. False advertisement! read more

Do not go to this office if you live out of state and do not speak Spanish or Even going to this office at all really. I had surgery November 16 2022. I regret going to this office. The whole experience was a complete nightmare. I only went to this office is because a my friend of mine went six months ago had Lipo and had a good results. I sent them photos of my body and told them I was interested in maybe a mommy Makeover , lipo , new breast implants , bbl. They told me a price and I paid them in full and scheduled my date. When I got to Miami on my preop day, I thought I would meet the doctor and he would touch my skin and explain to me why I would need a tummy tuck versus just Lipo but I never got an in person consultation and did not have a chance to meet him before the surgery at all !!!!! Half the time I did not understand what was going on because I did not speak Spanish the office was extremely unprofessional . my first sit down with them, people kept coming in and out of the room. They charge you $80 for your Covid test. There was another test I had to get done that they were out of so I had to drive down to another location/lab to have more blood work. . After I already did the mammogram ultrasound EKG and all the lab work to clear me medically for surgery the sent me in advance. They even called me the day I arrived in Miami to ask me if I wanted to schedule my surgery , they had no idea who I was. Right then I should've known that I should not be having surgery with them. Then she asked my name? ..... then I thought , what you called me? ......And I'm already a customer who paid you in full!!!!! Red flags !!!!! But I already had paid for my hotel in full I was already in Miami and already paid for my mothers and my flights to and from Miami. then I guess she got my file and asked if I wanted to schedule the other part of the surgery I wanted to get done . which was the 360 Lipo and BBL I'm glad I didn't schedule it and give them money in advance for that as well. I even brought my mom with me who speaks Spanish and they would not let her go anywhere with me but sit in a waiting room. It was never mentioned that before surgery there are additional costs . Most offices include in the total with your pain medicine given during surgery and after or if not make it clear that there will be extra fees for your medication. The bra and wrap after surgery that is not included as well. When you schedule your surgery, they should tell you that there are other things they offer that you might want to have to make your surgery less painful or a better easier recovery so you have an idea of what extra money you will need . I had an extra $2,000 I had to pay when I arrived that was unexpected. had I known that I would have used some of the cosmetic credit line I was approved for instead of paying cash for my entire surgery. It was unclear what size of breast I was getting because I never talked to the doctor . It was all just very confusing and unprofessional, but all the ladies in office sure to keep calling you, my love, as if that made anything better or they actually cared. They have you leave when you're not even conscious of what's going on. They give you no instruction for caring for your body after your surgery. You come back in next day for follow up they clean you and send you on your way. They did not tell me I should plan to stay in Miami for 10 to 12 days after my surgery to have my drainage tubes removed . They told me it would be easy to have a doctor back in my home state remove the tubes which no doctor would touch me because of liability reasons and no one would give me a check up to see how I'm healing once I came back home because of again liability issues. No doctor would see me until a year after my surgery. There is absolutely no parking at their medical building. It is a mess with all the different office they share with . you have to valet or it's pointless unless you park down the street and neighbors yards. They do not even give you best way to handle getting picked up to get back into your car after surgery. They just rush you out in a wheelchair while you're shaking and freezing when you have no idea what's going on everyone's just yelling at you to get out of the way. Once back home in Nevada my stitches broke, and my half of my tummy is infected . I sent them pictures and they put in an order to my pharmacy for antibiotics and pain meds. Now I have to wait and hope my body doesn't become more infected. I have all these open areas on my tummy tuck line that need to be free of infection before I can be restitched. every time I take off the gauze and clean my body I cry because how ugly it is and how much my body is destroyed and now I regret so much going to this office just so I can save money. read more

They do not deserve even half the stardust. We just experienced what the other reviewer Tara below did - they took $1,000 after they cancelled the service on us. They are running a mob-like business. I have reported them to US Better business Bureau and Florida oversight department. You can see their pattern- Upsell and get the money first, put in "non-refundable $500 deposit" language, THEN do a medical evaluation afterwards, knowing the client may or may not be eligible for surgery, then cancelled the service- not only withholding the $500 deposit, also retain another $500 for cancellation even THEY ARE the one cancelling on the client. They make sure they' ll make money even when the surgery did not happen out of their decision. I don't know how they could sleep at night. My daughter got in touch with them on Aug. 18, and the sales agent C. urged her to quickly deposit $4,800 because they had a "promotion." She is young and gullible, so she did. A few days later on Aug. 24, a staff D emailed my daughter and said she needed to do an evaluation. Aug. 31, they called and said they couldn't perform any surgery on her due to her past health history. They promised a full refund. A few weeks later, my credit card company got $3,800 back for me but the company withheld $1,000 and refused to refund the rest, even though they are the one who called my daughter to cancel the surgery. When I called Moon Clinic 11/10/22, Ana, who said she is the person in charge, refused to let me talk to her supervisor and refused to give us back the $1,000 they took and said it was "Company policy" that the deposit is "nonrefundable" with no exception. When I asked her to show us the "company refund policy," Ana pretended she didn't hear us and could not provide anything to prove that my daughter has signed anything related to the "company refund policy." Ana continued and said she wanted to offer us "a way out." She said "sweetheart, you can also refer someone to take our surgery service then you can get your money back." I was stunned. This place is crazy for money and will use any unethical, illegal way to rob people. She was condescending, patronizing and shamelessly telling us how she runs a shoddy clinic in like a mob. We will surely report to Better Business Bureau and medical board of Florida. If you have choices, learn from us, do not even bother talking to them, DO NOT SIGN ANYTHING KNOWING THEY WILL CANCEL ON YOU FOR ANY MINOR REASON. If you have the same situations as ours, please contact us and we will figure a way to file a class action against them. I have filed dispute againST this charge with my credit card company. I have not dealt with any business so bold, audacious, cheating, taking fraudulent charges as their business norm. I and my daughter were both on the phone and listened to what Ana kept saying the clinic is not at fault that we were charged $1,000 FOR NOTHING. I'll be amazed if they can continue running their business like a mob. I also reached out to their surgeon John N. on LinkedIn and have no confidence if I can get any response. Taking people's money as you like, is criminal, Moon Clinic. Shame on them. A follow up- The merchant specified $500 of the deposit is non-refundable in their credit card authorization form, yet - 1. They cancelled the service, then 2. They took $1,000.00 They made $1,000 out of total fraud. It is beyond disgusting. read more

En febrero 19 me comuniqué con ellos para hacerme una Lipo que me costaría 3300$ Me dijeron que tenía que dar un depósito de $500 dólares el cual lo hice, Dayana me manda mensaje que tiene la promoción del J plasma pero que tengo que pagar YA! el resto del dinero, yo emocionada le dije que si pero ahí mismo le pregunté si era reembolsable ella me dijo si si no te preocupes en caso que algo salga más se te devuelve el dinero pero ojo si cancelas un día antes se te multará 500$. Al día siguiente me metí a ver todos los reviews y la mayoría eran malos me asusté y inmediatamente ese mismo día llamé para cancelar y me dicen que tengo que mandar correo al departamento de no sé qué ! Lo hice y me llamó José el cual solo le dió vueltas al usunto y me dijo q lo pensara Mejor y que tenía un año para pensarlo... Al final llamé al banco hice el reclamo por los $500 dólares del depósito y otro reclamo por los $2800.... El banco me dio un crédito temporal de los $2800 mas no el de los 500$ Ya ahorita en abril el banco me quita $1000 dólares solo aprobándome $1800! Técnicamente moon me está robando 1500$ dólares! Estoy tratando de llamar mande correo y solo me dicen que en 24 horas me llaman y nadie lo ah echo ! Me parece tan injusto que se aprovechen de las personas! Deberían de ser más claros con los clientes y explicarles a mi me dijeron que si cancelaba 24 horas antes de la cirugía me iban a multar y lo entiendo pero yo lo hice un día después de que decidi la fecha !!! Realmente me parece poco ético, ellos te llaman y te text a cada momento cuando estás pagando y cuando ya pagas olvídate de eso tú ya no existes! Necesito mi dinero ! read more

Takes your money and won't refund when you find out way before your tentative surgery date that their surgeons have multiple lawsuits and horrible reviews. Jose Iglesias lies and says "he's never heard of you" and gaslights and treats patients horribly because he knows it's a sham. Illegal and doomed is what it is. Do better!!! read more

Choosing Moon was the best decision I've made. I'm so grateful for my results and I know it'll only get better. Jennifer and Kaylin were the best coordinators ever. I felt so comforted before my surgery and after my bbl surgery you can tell they genuinely care about everyone. My doctor was hands down gifted my incisions are so clean and at 4 weeks they are barely noticeable. Thank you, Moon ;) your sweetheart. Kiyathat read more

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Nao tive uma experiencia muito boa eles mim prometeram um resultado e nao cumpriram....pedir que reduzisse meus seios e quaser nao reduziram e a minha abdominoplastia precisa de um reparo e eu nao consigo falar com ninguem....I had a bad experience at the clinic when they promised me a breast reduction and they almost didn't reduce it and they were left saggy...and my abdominoplasty needs repair and I can't talk to anyone responsible read more

Moon Plastic Surgery - Plastic Surgeons Near Me - Miami, Florida

ive been trying to work with this company since they denied me for service last year I'm still trying to get a refund and they have been having me go in circles for 3 months trying to get a refund and you can't talk to anyone from there so called accounting team... I just regret ever deal with the company... can I please get my money back read more

Considera cuidadosamente tus opciones antes de tomar una decision, por tu tranquilidad mental. NO recomiendo que te hagas ningun procedimiento en manos de la clinica Moon. Primero que nada, esta empresa ni siquiera esta acreditada por el Better Business Bureau (esto es una organizacion que sirve como recurso para resolver disputas entre consumidores y empresas, y brinda informacion sobre quejas y revisiones de empresas para ayudar a las personas a tomar decisiones comerciales mas informadas.) Solo porque sea mas barato no significa que sea mejor. La administracion de Moon es poco profesional y no es transparente en cuanto a lo que te estan cobrando o comunicando. Llevo casi 3 meses esperando una explicacion sobre los cargos que me han realizado. Jose el "CEO" me respondio en mi review de Google pero su respuesta fue enviada de manera automatica y el nunca se comunico conmigo para explicar los cargos. Han transcurrido ya tres meses y aun no he recibido asistencia alguna, ni siquiera un correo electronico con el informe de los cargos. Otra cosa que me molesto mucho fue que yo pague por el cirujano que yo habia elegido, pero me lo cambiaron y con muy poco aviso. Tambien se formo una mancha negra enorme en mi piel, que al parecer es permanente, debido a la inyeccion de hierro que me pusieron durante los masajes- segun era necesario y claro cobrado. Les insisto a investigar la forma correcta de realizar masajes. No se deben abrir las incisiones para drenar el fluido, ya que esto aumenta el riesgo de infeccion (soy enfermera) varias otras clinicas de masaje van de acuerdo. Nunca recibí las fotografias que me prometieron tambien. Estoy muy arrepentida. I DO NOT RECOMMEND: Permanent Damage, Lack of Communication, and Unprofessional Experience. UPDATE: Jose the "CEO responded to my review on Google but that response was automatic and he never actually contacted me. Three months have passed and I have not received any assistance, not even an email with the report of the items charged. I also have a huge black stain on my skin due to the iron injection that was administered because it was "necessary." Doctors think it is permanent. As a nurse, I deeply regret my decision to come here. My decision to write this review is driven by my frustration and exhaustion with Moon's complete lack of communication, particularly concerning my expenses report/itemized bill which remains unresolved 3 MONTHS post-op. The charges incurred do not align with the services/items provided. I have made numerous attempts to reach out to the CEO Jose through emails, texts, and phone calls to his personal number that he gave me, even enlisting the help of the staff to forward my inquiries to him. I have received no response, despite the importance of this information for me. During my stay in Miami, I tried to address this concern with Jose in person, but he continuously cited his busy schedule, redirecting me to email him instead and to call him on his personal cell. This lack of responsiveness and accountability has left me feeling scammed, disregarded, and devalued as a patient. Moreover, my experience with Moon has been plagued with alarming mismanagement and disorganization. From the beginning, appointment dates were mixed up, causing unnecessary anxiety and absence from work. To add to my distress, the clinic SWITCHED MY SURGEON unexpectedly, within one hour after I paid in full. The surgeon was actually there on my day of surgery when I was told he would not be available that day. While I do not blame the surgeon, this abrupt change reflects a concerning lack of foresight and proper planning in the clinic's management. "Patients that have payed in full are top priority"- this is a false statement made by Moon Aesthetics staff. Take a look at the alarming reviews and photos of infections on Yelp and especially the Better Business Bureau. It appears that Moon Aesthetics isn't even accredited by the BBB! Wish I had seen this before. read more

The staff were actually considerate and respectful compared to other facilities I have experienced. So far my results look great, however I don't really know where to go from here. The massages were a complete waste of money they basically just put some type of oil on my back and was done. I didn't have a terrible experience like I was expecting after reading so many negative reviews.. I would use them again if I decided to have more surgery read more

Moon Plastic Surgery - 5 days after bbl surgery... - Plastic Surgeons Near Me - Miami, Florida

Stay far from this thief' they don care about you all they want is your money they will no reimburse your' money in case you're not able to have surgery even with doctors letters they take my 5,000 dollars and no give it back because I can not have surgery do to a medical condition' let's all of us need to report this place and file a Lawsuit against this Mafia moon Clinic please lets unite together and Make That government institutions to take Care this Mafia. Hola por favor investiguen bien a este lugar no son honestos los apresuran a pagar su cirugía asta les ayudan a conseguir el préstamo una vez ustedes le entreguen su dinero a estas personas sin escrúpulos no ay vuelta atrás en caso que ustedes ya no se puedan operar le roban su dinero a los clientes y nunca más le darán la cara por favor investiguen y no se dejen engañar ellos hacen esto con todos los clientes lean los reviews que tienen son Pecimos no entendió como siguen practicando. Gracias read more

This place sucks. They take your money, cancel your surgery and keep your money. SCAM ARTISTS!!!

I contacted Moon plastic surgery around 3 months ago. I was interested because their prices were pretty reasonable. I looked at many reviews, I followed them on Facebook, and instagram. I looked at many pictures and found what I wanted I fell for the look. I liked what I seen. I booked my surgery and paid cash. I set up my consultation and surgery. I thought everything was ready to go. I got there everything was going pretty good. I had to do labs, EKG, all my pre-surgery work up there. All was well, until we had to go in and speak to Vivian. When we got back there she dropped the bomb, backed us into a corner and basically gave me no choice. She started adding things up. I thought I had already paid completely, oh no boy was I wrong and completely surprised. She told me the $3,750 that I paid was only for the Dr and Anesthesiologists. Well here comes the charges $490 for labs $150 for a extra fajah $75 for massages I paid for 2 was supposed to have 1 free but only got 2. They argued and said I got three which was a lie. $100 for an iron injection $ 50 for a butt pillow $45 for a stomach board They lied to me and told me I couldn't do my labs, EKG and Covid test back home. I could have and had my insurance pay for it. You see the charges went on and on They eventually got $1300 out of me I didn't intend to pay. They charged me 20% interest to use my care credit because I didn't have cash. They threatened to cancel my surgery and not give a refund if I didn't pay this "remaining balance". The only way I could have my surgery and justify the cost is if I added another procedure. Well I added liposuction to my legs. After everything was said and done I'm 6,200 in over all. I never got to meet Dr. Nees until the day of my surgery for 10 minutes. He didn't even know I paid to have my legs done. He was reluctant to do my legs. They marked me and sent me in. The office was not very clean and definitely not the typical Operation room. They monied me to death the whole time I was there. They wouldn't schedule me an appointment while I was in office. They would text me with appointments and follow ups. My results were not the best. I tried to tell them while I was there they dismissed me. They made excuses. They said it will "look better when you heal." I feel like they patronized me. My hips are uneven and I definitely didn't get the "snatched" shape they promised. No one spoke English very well. The did not offer interpreter services. I felt forced to continue forward or lose all the money I spent already. I felt like I was herded through. There were 2 ladies beside me I overheard the whole conversation because the staff was being extremely loud. They would not let them have surgery because of their hemoglobin and hematocrit was low. They were refusing to refund them and making it impossible to reschedule their surgery. I am beginning to see why their prices are so low. They don't answer their phones when you try to call and I'm 2 weeks post surgery and no one has called to check on me or my progress. The pictures are of what I got versus what I wanted. You also do not get to pick your surgeon like they promised. It is whoever is there that day. I advise you to spend the money go somewhere else. Better results is worth the additional cost. I also waited 2 weeks for the swelling to go down so I can show accurate results. Dr. Nees does not carry malpractice insurance. read more

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Fui por una rinoplastia me encantó el trato que me dio todo el personal enfermeras hasta el trato del personal administrativo , todas mis preguntas me las respondieron ,si tú no calificas para la cirugía porque tu hemoglobins está baja no te operan aunque les ayas pagado la operación te la posponen , primero es tu salud que el dinero, les doy un 10 de 10 solo me quede para recuperación 4 dias en un hotel no hubo dolor todo fue controlado fui dos días para curaciones , en 4 meses voy por facelift . read more

Excellent service!! Thank you for being so attentive. Love your work! I appreciate the work and care!!

The absolute best thing about this place is Jose. They do not return phone calls they do not answer my text messages not happy with my surgery at all. I got hip dips I got nothing I asked for and I I paid $9500 I do not recommend it at all for bbl read more

My hips are uneven. He did not do the abdonmen etching at all that I paid for, and he left a whole lot of fat on my back The after care was horrible. No one spoke English, so they could not answer my question, nor did I get post-op instructions read more

Thank you my Nurse, Lisandra for all your attentions. For the rest of the Moon Me medical stuff. Thank you so much for all your attention. lol L I'll I am very happy with the results of my surgery, and I certainly recommend anyone who is looking for a formal medical practice to this and moon aesthetics for there. Dreams to come true thank you very much. Jose Iglesias, the chief operation officer thank you for the your devoted attention to detail especially my well-being and comfort while my visit to Miami.I just want a extra shout out to nurse lisandra- she went over and beyond out of her way to make sure I left there healthy and I knew what to do when I went home ! Thank you so much you have such a beautiful soul read more

Moon Plastic Surgery - Plastic Surgeons Near Me - Miami, Florida

just did my procedure. Love how nice Lisandra, Silvia, Jennifer, Luis Mayte for making my procedure so easy and my stay pleasurable. Specially Fanny who is so gentle and nice with all the patients and me. Jose the chief operations officer thank you for your undivided attention. read more

Terrible experience, they tried to book me with a different surgeon. I wanted Dr. Nees! I asked to speak with owner and they never called back. Then I found the owner is under a fake name. Very shady my friend told me to schedule through Boca to get Dr. Nees to do my surgery. I aint tryna play games with my money or my bodY! read more

Bad experience with Moon. They advertise Dr. Nees as one of their BBL surgeons and that's who I decided to go with after researching in BBL groups online. I couldn't get a straight answer that he would be doing the surgery or in what time-frame. Others have said they have encountered "bait and switch" type behavior and I'm not willing to commit to anything without being sure who is doing the surgery. Really basic stuff that they could not get right. Communication with Moon was bad - I couldn't understand who I was speaking with, and when I did get info it was the opposite of what I was told previously. After a while it started to feel like I was going nowhere with this so I looked at other options. I found out that the surgeon I wanted has his own personal practice, so I booked directly with them. I regret not doing that sooner because it was easy and I had no trouble at all getting the info I needed. Just book directly with Dr. Nees from his own personal website, no need for the middleman. read more

This place is a scam. Very bad. Change the address of surgery on you 2 hours prior gives major run around not even a bathroom for the patients -- they will try to upswell you & charge you extra once you get there read more

I when over there because the price is was pretty good but when I fly to Miami I get super scare everything was a mess they employed are super rude they don't know anything there always saying something different and I don't know why I don't listen to my sister to leave she have bad feelings about this place but i did my surgery anyways because Jose always talk to me super nice but you guys don't have idea what I will dealing with this place is crazy they don't care about you they never call you to check how are you doing but absolutely nothing when I get my surgery they take me out like trash with not Panti my sister was super scare how I was looking I pay 11,000 mil dollars and when I get there they charge more money like 1,000 extra for five thinks the COVID text they charge 60 dollar price when you can go to cvs and buy the same think they uses at 20 dollars before my surgery I get COVID and they still wan to do my surgery and 5 days like what I get scared and I change the moth because they don't care about my life my surgery is was with Dr need and I never see dr need any we're but I see two nurse Spanish guys with out license come to me to do my mark and I'm im 100% they are the one did my surgery with out license. I have I lot to say but this is crazy Ladies go to place where they can do great job and you feel en love what they do because trust me this is una nightmare (pesadilla) everything for the beginning is was a messy and other think don't believe in the reviews you see on google Jose is the one making for they clients he call me 4 moth later to tell me his goin to send me the review in English so I can posted what his right I told him clearly I will do that by my own I fine out 6 women they did at surgery on moon and they told me Jose take pictures with them and take they phone to posts the review on google he wan to make sure they do the review before the leaving is crazy how they take me I have to find out new dr to make my surgery again this very painful I have to go true one more time because moon surgery they did bad surgery lady's good luck I hope you take at good decisions and go to diferente place moon surgery is not the one for you read more

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I had surgery 3/20/24 I had to be brought to the er 3/26/24. When I came for a follow up in your facility on 3/21/24. We requested a cbc. I was given 2liters of fluid some d50 and some zofran. No one ever gave me the cbc to check my hemoglobin even though I told you I fainted in your parking lot. On 3/22/24 I got 2 liters of fluid as well. I paid for massages which I never received. Having 14 pounds of skin removed is pretty extensive. Well upon arrival to the er yesterday my hemoglobin was 7. On preop my hemoglobin was 14. My blood pressure was 70/30. I have received a total of 4 units of blood as of now and 2 vials of albumin. My blood pressure is still only 90/40. I'm looking at needing more. Upon my arrival home I immediately started the lymphatic drainage massages that you guys recommended. I have done everything asked of me. The follow up care is less than sub standard and in fact quite dangerous. Also When I went into the operating room there was still a suction canister full of lipo materials from the previous patient. The anesthesiologist even confirmed that's what it was. I had to ask that it be removed before starting my procedure. The anesthesiologist asked the tech to remove it. That's an infection control problem. I have made multiple attempts to contact the office, Jose the chief of operations, and the medical director and have received no response from anyone at moon aesthetics. I am on my second day admitted in a hospital with cellulitis of the breast and abdomen. I hope to receive a response from you. read more

The best results, and above all. The seriousness how this medical aesthetic practice takes your life into consideration. The waiting time during your pre-operative appointment is due to the meticulous review of the medical records. That depending on the individuals unique medical status of their health. So prepare to be patient. Contact your coordinator and be sure to ask if you do not need to be fasting for your blood test. Most of the times you do not, and thus you are welcome to order Uber eats, while I was waiting.... Beautiful accommodations in the Blue Room. Be sure to ask questions. Read all pre-op and post operative instructions. Keep a notebook of these tips, that they provide you before the surgery. Don't wait for the surgery date or the pre-op date to ask questions. You will be home before your can say 3. lol. For the rest, clean facilities, professional staff, and Moon feels more and more like a hospital than a small clinic, as they are a bunch in Miami. Safety First. Last, if you have any trouble, ask for Jose Iglesias, the Chief Operations Officer, or any of the Managers on the floor. They are all approachable and ready to assist you. Results, and pricing. Love it. I have top rated plastic surgeons, who are actively supervised by board members, and the administrative staff, who focus on safety and not on the surgeon's ego. And extra layer of security and safety for the patient who do not have to worry about their health been jeopardized . Rating for Safety, Quality of Work, and Service is a 10/ Star. read more

I have called so many times to get an issue taken care of and they never call you back. I've sent emails and they never respond back either. I've asked for Jose email and no one will give it to me so I can email him. They will keep your money even Tho no services had been done. I'm still dealing with the issues and no one has called back to get the issue resolved read more

Me encantó todo en la clínica. La gente, los resultados estoy enamorada. Gracias por todo estoy muy complacida.