We had an issue with my child's glasses and rushed over after picking them up from school…read more Millcreek Optometry helped us out same day and on the spot. So grateful for their help.

I have been coming to Millcreek Optometry format years. At least 10 if not longer now. I have seen…read moreall three of the Optometrists on staff that are there now. I read one review about a person that had a bad visit and waited a long time and didn't see their doctor. I'm not sure what happened for them but in all of the years coming here I haven't had any experiences like that at all. Most times my appointments are on schedule and very efficient and quick. I am very satisfied with the Doctors and have no complaints at all with them. The place is bright and clean and they keep it that way and update the decor with the times. The desk staff have been here for many years as well so I think that is a good sign that this is a good business to work for. They also have a nice eye glass centre attached to their office. There is a parking lot out front and street parking around the corner if it fills up (which I have never experienced). I also suspect getting here by transit is easy as they are close to bus stops right in front on 82 Ave. I would recommend this place to anyone that asks me!

Dr. Clark is awesome! Takes her time to help you with your needs and answers all your questions.read more

I've purchased multiple pairs of glasses from here. Best service, fantastic exams. My experience…read morewith Dr. Clark was exceptional.

My mother and I received excellent eye examinations from Dr. Yeh and Natasha with state of the art…read moreequipment. Philip was great at helping me find the perfect frame and the appropriate lenses - excellent customer service! Staff are friendly and professional - I highly recommend them. M. Klein, Edmonton

This optometrists practice boasts a wide selection of gorgeous frames, and while I ultimately ended…read moreup at Costco for the purchase of my glasses, I absolutely would go nowhere else for my eye exam. Dr. Annu Kaul's time with me demonstrated that she cared not only about my eyesight but about me in general . I especially enjoyed speaking with her about her volunteer trips to provide exams and glasses to those in the Philippines. She is fluent in English, Punjabi and Hindi and has practiced in several different countries.She takes the time to ensure that her patients will have the best eyesight possible, even when it means repeatedly showing me options "A' and "B" until I can determine which is clearer. I only wish my insurance coverage allowed me to visit more often!

Absolutely disgusting! My 16 year old has allergies and because she saw a different doctor from…read moresomewhere else and not their clinic. They refuse to see her. Wow. Good to know you could be so Jaded you are threatened by Costco optical!! I am glad my child's eyesight mean a great deal less than your ego! Great move guys! Long time, St Albert resident. So disappointing. Don't look for second opinions here! They are clueless!!

Just about the most useless visit I ever had in my life. They told me since I bought my eye glasses…read morein Manitoba, they could not help me repair them whatsoever in Alberta (just moved here 6 months ago). So what they said is then "if you dont buy a new pair from us, we can't be bothered to help you". So if you move to Alberta from anywhere, you need to buy all new glasses lol. Losers.

An amazing experience and both my glasses and sunglasses look amazing! My vision is perfect and I…read morewill definitely be a repeat customer. Their attention to detail is reassuring, as well as their assistance with helping you choose an appropriate frame with regards to the shape of your face.

Have been going to MDO for years and they continually go above and beyond! Great product, great…read morestaff and great service.

So my household all had first time visits here recently during the pandemic. The staff were…read morewonderful and made my baby comfortable for a first time eye appointment! The COVID19 prevention measures were well followed including calling ahead at arrival, hand sanitizer use, and hand washing before appointments as well as mask wearing. The optometrist was great and explained the images they took of our eyes and what they were testing for throughout the appointments. I liked how quickly they were able to process insurance paperwork and was happy to be fitted for and pick out glasses. They have good inventory of styles and brands. I was quite happy with their sales on eyewear also. I am so happy that Yelp helped me choose this new clinic for our family.

I've worn glasses and have had horrible eyes since I was 8 years old. Of all the Dr's I've ever…read morebeen to Dr. Thompson has been by far the best. He is a wealth of knowledge! Very friendly and made me feel comfortable. I recently noticed my eyes are not as good as they used to be and took this great location as an opportunity to have them looked at. Dr. Thompson took the time to explain everything in detail, making me aware of things I had no idea were even a problem. Upon my second visit it looked as though he was running quite behind (over 30 mins so far... I'm actually sitting in the waiting area as I type this) while it would have been nice to be told about his running behind so I could let work know that I will be late, I can understand why this happens. Dr. Thompson takes his time and doesn't rush you out the door. I do look forward to seeing Dr. Thompson again!

I have been coming to Karim since Smith & Wight first opened. The service has always been top…read morenotch and selection is outstanding. For the past few years, I have trusted the Smith & Wight staff to choose for me and they never get it wrong! Smith & wight may cost more, however I truly believe you get what you pay for in selection and service.

Wow, absolutely horrific experience. Smith & Wight will treat you like royalty and take your money…read moreuntil you have an issue. Don't expect them to fix anything, take responsibility for their mistakes, or help you get through complex issues. Karim's "special pricing" turned out to be exactly the same as the regular pricing at my local optician, so don't be fooled. WORST OF ALL, THEY RECORD YOUR CONVERSATIONS TO FIGHT YOU WHEN YOU COMPLAIN OR ASK FOR YOUR MONEY BACK!!!!!

I have never worn glasses so was out to buy my first pair. Stopped by a few other places earlier in…read morethe day, and didn't find any frame that was more than alright. Because of this, I didn't have very high expectations when I walked into the Observatory late on a Saturday afternoon, but they really won me over! This was such a great experience! Immediately when they saw me walk into the store they knew what style of frames would fit me. I didn't have to try more than a few pairs before we had a winner. 15 minutes later I was all measured up and done! And on Tuesday (a couple of days later) I will get my new glasses. Very excited! The store had an excellent selection of frames - much more exciting than what I saw in the other stores. In addition, the staff didn't just sell glasses, they had the required expertise to find the glasses that fitted my face. Maybe the frames were a bit more expensive than what you'd find at some other stores, but to have someone who really knows what (s)he is doing find the perfect fit is to me most certainly worth the extra bucks. Also, the lenses seemed to be about the same price as in other stores.

Just got my fabulous glasses from the observatory. The service was excellent: very professional and…read morehelpful. The shop has a lot of unique frames, that you won't see anywhere else. They took the time to help my pick out the right frames for my face, and making sure the fit was perfect.The follow up customer service is also superior to similar business. I highly recommend The Observatory.