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    Vivi Bubble Tea

    3.8 (66 reviews)
    Closed 12:00 pm - 10:00 PM
    Updated over 3 months ago

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    Honey Lemon Milk Tea- honeydew milk tea
    Jing C.

    This place is terrible. Service is poor. I ordered my drink and clarified multiple times about my order and the still gave me the wrong drink. They did not take me seriously because I was a child. The drink that was replaced was disgusting. Out of the four employees, only one were decent. I do not recommend this place. They need to learn to respect everyone. Thank you for following through this incident. There may be a misunderstanding on the order, however I think your staff should be more friendly to customers, especially minors. Reading through the response, I can't see a sincere reflection between lines. Instead, you were directing the problem to a miscommunication. I want to clarify the problem is Customer service. You staff need to learn to take responsibility and show the younger kids how they should treat others in a positive and respectful manner.

    Cindy C.

    This time we're smart enough to have the kids call in to order before we get there. Got here on a Friday night @9:08p, store was getting ready to clean up for closing. Drinks was ready by the time we got here.

    Table seating
    Zerlina L.

    A large variety of tea and drinks option. Ranging from slushing to fruit teas. There are also a selection of small snacks such as popcorn chicken, Taiwanese Sausages, takoyaki, etc. When I get fruit green tea, the drink at 100% is super sweet. I often ask for less sugar and less ice. The fruit tea is already sweet. Super spacious and great for groups. Plenty of seating at tables and along the window. There is WiFi password posted on the wall. There is street parking. Services are quite not as fast as the city branches. Bathroom is is located in the back.

    Jasmine Lemon fresh fruit tea. Yummy!
    Cyndi M.

    Nice quiet cafe to hang out on a Saturday afternoon in New Dorp. Clean environment. Comfortable sitting. And most importantly FREE WIFI !!! My 2 toddlers love to come here for their popcorn chicken which has 5 different flavors to choose from: pepper salt, spicy, garlic, basil & curry. I would recommend this place.

    Jeannie E.

    Self explanatory... I wasn't quite sure what took so long for the arrival. I was Uber tracking it and certainly was not the driver's fault because the order was still processing after bout 1.5 hours after ordering. I never had any complaint with their popcorn chicken since I do understand it's being taken out after frying but these two orders taste absolutely dry and cold.. felt like I was eating leftovers that I've taken out from my fridge--aside from that, definitely got skimmed out on portion control. In addition, my drink were both room temp (literally) upon arrival. Vivi from New Dora Ln.... Lol you must be a joke.. I gave you guys several chances even in person but I personally think Forest Ave has a much better chance with their business

    TheOnionedElk _.

    Walking around New Dorp and this was a sight for sore eyes in the middle of rows of shut down stores. Now there are two types of people who would be reading this review: those that went to a Vivi location in the past and those that didn't. If you havent yet and dont mind spending 5 and change, its a great bubble tea spot with tons of flavors that you usually can't find elsewhere and they're always introducing new drinks to their menu. For those who are familiar with Vivi, the drinks in the location are as good as I expected. I tried the hot tiramisu bubble tea and it was enjoyable (very sweet but thats what I expected). The seating and space is defintely the best out of the locations I've been too. The stalls are very comfortable and it can fit a lot of people who want to sit down and relax.

    Ice vivi bubble milk tea and brown sugar milk tea with tapioca
    Sherra L.

    Made an order and delivery was super quick! Orders arrived as is! Loved the customization options you can create for your drinks from sizes of your drink to sweetness level, ice level and your toppings! What better way to serve right?! Very delicious and taste just like they do 7 years ago when I drank them nonstop after the opening store in the Chinatown! Now there is one on Staten Island! Super plus for all the bubble tea lovers!

    Samantha P.

    I've been here several times at different days and times. The best time to get a drink Is during school hours. Once it hits 2, a whole bunch of kids start crowding the place. I got my drink after waiting 15 minutes on line and 30 minutes on the side wiating for my drink. I do suggest to order ahead of time through the phone so that once you arrive, the drink is ready to be picked up. Other then that, the drinks are great and I would definetly come again once I call ahead of time.

    Thai Milk Tea and Taro Milk Tea (:
    Mona C.

    I couldn't believe it when I found out a Vivi's was coming to New Dorp. I love that it's walking distance to Precious Island Dim Sum. It's nice to get bubble tea after eating some dim sum or after eating dinner. This place is really big compared to most of the other locations in NYC. The staff are really friendly. The drinks here tastes just like the other Vivi's locations I've been to. I highly recommend this place!

    This place is fine when it comes to following a traditional exchange of money for bubble tea. But when it comes to receiving perks and not spending money, that's where it gets extremely weird. I filled my stamp card and came in to exchange it for a free drink, which was passion fruit QQ (it's a drink on the menu that included both bubbles and lychee jelly). I was denied this by clearly a very new person, because "he *thinks* that it has too many toppings". I asked another person about it. He was unsure, and had to discuss it with the first one. They came up with the conclusion that "there is a rule that says that a stamp card can't be exchanged for Passion Fruit QQ." I would love to see that rule written in gold somewhere. That leaves me thinking - next time I get a QQ, should I ask for a stamp and a half, if it's such a luxurious drink?.. But aside from this, and the fact that it took two people to calculate how much change they need to give me from $20 (yep, I had to get a regular tea and pay for additional toppings that literally would've been otherwise included), they also put a whole iceberg in my drink when I specifically asked not to put any. Oh, and they have this interesting set of rules there now. So yeah. When it comes to transactions other than regular ones, don't expect the outcome to be in your favor.

    Oreo milk shake Bubble Tea and Black Milk Tea Bubble Tea
    Amy W.

    This location is so convenient for delicious bubble tea. The inside is also very cute with its pink walls and trendy lighting accents. I ordered the Oreo milk shake bubble tea and Traditional Black Milk Tea Bubble Tea. Both were delicious!

    Menu
    Candy H.

    Loved the brown sugar milk bubble tea this place is adorable looking and the person making the three drinks I ordered did it faster than I expected. All their milk bubble teas are also lactose free which is great

    GAVE ME AN OLD ORDER FROM A DIFFERENT APP!! first order took forever and didn't know if it was them or the driver so i canceled it because bubble tea shouldn't take 1hour only 5min away. I ordered again a bit later on since it could have potentially be the driver. took another hour to get here and when it did the receipt showed the time stamp and they never threw out my first order and sent that. they didn't make me a new drink and didnt bother putting the NEW receipt on the OLD drinks. They gave me drinks that sat there for almost an hour doing nothing and then spent another hour waiting for the driver to pick up the old order? The time stamps from the grub hub order are on the receipt And the 2nd order was Uber eats and different price. ONCE AGAIN, THEY GAVE ME THE OLD ORDER AND DIDNT MAKE A NEW ONE.

    Mango on the left and TARO milktea on the right come get sum!!!!

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    4 years ago

    Cute place with good boba drinks, plenty of options to choose from. Staff was friendly

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    4 years ago

    Fast service and decent bubble tea. Clean and nice thirst quenchers. I do recommend if you need a quick fix.

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    Taoxi Tea - Jasmine mango coconut. And peach oolong cram

    Taoxi Tea

    3.8(6 reviews)
    0.2 miNew Dorp, Oakwood

    The tea here reminds me of hey tea, including the thin straw that they use. It tastes like real tea…read moreflavors. My fave classic go to is the jasmine milk tea. It is more on the pricier side.

    Have to say sometimes you can judge a book by its cover... a friend stopped in to pick up a drink…read moreand I was game to try a new place for bubble tea. I told him I love Jasmine Peach tea with lychee boba not too sweet, less ice. I just wanted a medium size. He calls me to say they do not have Jasmine just regular peach tea and no lychee boba but Kanton jelly. I was game and agreed sight unseen and no menu in front of me. He came back and I first inspected the packaging of cup, quite nice. The packaged straw looked very thin to capture boba. I took the plastic cover off and opened seal and it looked like peach oolong tea. I took one sip and boy you could tell the look of DISAPPOINTMENT on my face.. just sorry to say, awful. The straw was paper thin and I could not capture the jelly, I took a fork to the bottom of my cup and saw " worm like jelly". How a paper thin straw could capture long pieces of jelly is beyond me. The plastic dome, once I took off, couldn't be put back properly. I could not believe that this "large " drink cost $10. A complete and utter rip off. Sorry to say, I will not be a future patron. There are so many fantastic bubble tea with less fancy packaging.

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    Jasmine grape jelly , jasmine mango grapefruit, peach Oolong cream , Dancong cream

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    Pokébowl Station

    Pokébowl Station

    4.0(29 reviews)
    0.0 miNew Dorp, Oakwood

    Absolute scam of a place. They offer a discount on uber eats and when I placed it, uber said it…read morewould no go through. So they I decided to go into the store directly and order separately. This took me 30 mins of waiting when I was the only person in store (after 10 someone came in for a milkshake and still got theirs first) because of the lack of organization and staffing in store. Then I find o it uber charged me for the order that was "cancelled" and when I contacted uber they said that poke bowl station completed the order in their end and that since I reached out after 48 hours I could not be refunded because the order was completed. The fact that the order was cancelled then the store proceeded to "complete" an order that obviously wasn't completed because it was never picked up is shady. It is on them and uber that I got double charged by trying to try a new spot. I got scammed and paid double for a sub par meal that I had to work extra hard to get? Shame. Glad you like to scam money from customers to hire an incompetent staff.

    Pokebowl was very good, all fresh ingredients. Great spot for a lunch. Theydo add alot of rice on…read morethe bottom of the bowl, I would prefer less rice and kore filling. Good tip is that you can add kani ( imitation crab) for no extra charge, it is included in the add-ins. I got the tuna and salmon as my protein and added a bunch of free add-ins.

    Photos
    Pokébowl Station
    Pokébowl Station
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