Vivax painted our house last week and did a great job. The project manager patiently explained the entire process ahead of time and checked in daily. We did a walk-around of the entire house at the end to make sure everything looked good before the painters left. The painters (Dos Hermanos) were super nice and professional and responsive to all my questions. We felt very comfortable with the entire process. read more

I hired Vivax Pros to paint 70% of the interior of my home. My experience with Vivax Pros was fantastic from start to finish. From the initial consultation with Kevin, where expenses and procedures were well explained and my questions were answered, to the actual project with Austin and his team. Austin was professional and friendly and took time with me on the walk through to understand the entire project and was available during the project to provide updates and answer my questions. Austin's team was thorough, clean, and hard working. I would absolutely recommend the Vivax team to friends and family. read more

Vivax Pros did a great job painting the exterior of my house. They were easy to work with, communication was great and I was fully satisfied with the final product. My only complaint might be that the job dragged on a day too long. Part of that was due to weather which we knew was coming so we moved up the painting day. Part of it was because my house had a lot of prep work to be done which may have been underestimated during the estimate. But I think that they could have finished a bit faster if that had a bigger crew working on my place. read more

Scheduled to get 7 windows replaced and a single door. Said the process would take a single day. It's been a disaster ever since, I had to let them know about putting one of the windows in the wrong place, they were sloppy, caulking around the windows looks like a child did it, I had to finish the paint job. Literally got a paint brush and paint and painted. They broke several pieces of siding that they had to replace, and damaged gutter spouts. It came to a point I didn't even want them to do anything else. The whole process started end of May and it's almost the end of August and I'm still waiting for the local permit to be signed off which I had to call the "project manager" to give me a copy and said it was never scheduled. Terrible. There are far better companies out there. Don't fall into the trap like I did. read more

I highly recommend Vivax Pros. They did a great job painting my house. Their meticulous prep work made the paint job look amazing. They were very professional and easy to work with. I had to delay the job a couple of times and they were very flexible to accommodate my needs. Clean up was so thorough! The house looks wonderful and I know I have a quality paint job that will last a long, long time. I would never use anyone else! read more

I live at approximately 136th and Holly in Thornton in a NO SOLICITING COMMUNITY. A young couple in a Vivax van knocked on the door and when I told her that she said sorry and then continued on to the other houses! I will be calling the better business bureau, City of Thornton and State of Colorado if necessary. I paid to live in this community because it has several NO SOLICITING SIGN at the entrance. I wish that your company would respect that! read more

I had a scheduled estimate for today, May 7, 2019 and the Project Planner, Jordan McVicker never showed up. Brady Story sent me a reminder email and said that he wanted to 'make sure I had the perfect customer service experience.' I confirmed the appointment even though I had not committed to painting this year. They solicited me by coming to my door. read more

We used Vivax Pros to paint the interior of our new condo, and wow, what an wonderful experience. From start to finish, Austin and his crew and the rest of the Vivax staff were extremely accommodating, going above and beyond to get started on our job quick, and even go out of their way to find our preferred paint. I was consistently updated on the progress being made and the final product was beyond our expectations. The lines and angles in our home made this a far from simple project, despite the size, but during the final walkthrough, we found very few spots that still needed touch-up. But the most important thing is, there WAS a final walkthrough, which is very rare in my experience with other contractors. I can't recommend them enough, and we are grateful to Vivax for making our new home feel like OUR home. read more

Great experience! Everything was just as promised and the house looked great. Property was left immaculate and every request was completed. Communication was fantastic, at every level throughout the process. read more

I scheduled an estimate and the sales person arrived on time. After going over his on-site estimate we decided there was no need to get a second & third bid. The power washers arrived as scheduled on 3/12 and did a good job. Painters arrived early on 3/16 to get the job done. Our project mgr Jamie walked around the house with the foreman to make sure our expectations were met. Painters scraped& caulked house and started painting the first day. They cleaned up at night and finished up by noon the next day. They even put up new light fixtures that we had purchased. Paint job was very professionally completed. Jamie met with us the next day to review the work. We are very happy with Vivax Pros. They are definitely pros at what they do. Will call them up when we are ready to paint the interior of our home. If you want professionals who do a good job, call Vivax Pros! read more

REVISED: Our Project Manager came out today to resolve our issues. It's nice to know that they do care, and will address the issues. It's nice to see a company that is willing to address failures to make their customers happy in the end. I do not recommend them. After numerous missed appointments, and many promises, we still have issues with our paint job. We were told 5 different times, "we'll be out today". I even called the main office, and just asked to be put onto the schedule. Yep - you guessed it - still a no show! They painted over peeled paint that was coming off of our house. No scraping the old paint at all. After 1 day of the job being done, the new paint started peeling right off. We were also told by the Project Manager that the address plate would be painted. The crew said they didn't have paint for that. Unfortunately, I've already paid them, with the understanding that my issues would be resolved. My mistake, and lesson learned. They got their money, and now I'm really leery about the warranty in the future. Very frustrating experience. We will now just fix it ourselves! read more

Horrible. Unprofessional. Untrained. First crew failed to properly paint the house interior, sprayed doors outside in the yard, have overspray on my siding and dirt/grass on the interior doors. Spilled paint everywhere. I sent the first crew home and told them not to come back. They lost hinge screws for interior doors and used wallboard screws from my toolbox in their place. Stripped out hinge screw holes so I had to fill and sand before replacing with proper screws. Destroyed my driveway gate and blamed it on the wind. The replacement crew was better, but by then it was nearly two weeks to get the house painted. Still finding things I need to fix, but theres no way in H--- I am letting them back in my house. read more

Painted our home and replaced some wood from hail damage back in Oct. The foreman that oversees the job was a real talker before the job. As we got into the job , he always has excuses. All I want out of a contractor is to do what they say they will do. They were very slow, dirty and the paint gun was splatteting the paint and was very streaky. They also said after the windows got replaced they would come touch up everything. I called office on multiple occasions and they said the super would call to schedule but NEVER did. I ended up doing touch up my self! Just saying... read more

***UPDATE 11/17/2017: Today, our project was completed. After leaving my original review below, I was contacted by a supervisor, Matt. He came out to my house, patiently listened to me vent about everything I was unhappy with, took detailed notes and got to work. He scheduled one of his best crews to come back to my house and entirely start over with my project. My house was re-scraped and prepped like the original crew had never even been here. My roof tiles were fixed and everything was properly cleaned up. I'm happy to say that the finished product actually is the quality paint job that we were hoping for when we hired this company. It's unfortunate that it took all this time and hassle to get to the end result, but now we are very happy with the paint job on our home.*** Original Review: This company overwhelms you with "Project Managers" to make you feel like people are really looking out for you. We had 3 people we were dealing with through this ordeal. It's great fun when they all start disagreeing with each other and claiming that "so-and-so didn't know what they were doing when they promised this or that". At one point, I wasn't getting return calls from ANY of them and had to resort to emailing an office manager lady to track them down. Let's talk about the job they did... It started off with some woodwork that we needed done.Just getting that done was a fiasco in itself. PM#1 saying that it's no problem, they do this all the time. PM#2 stating, "Oh no, we don't do THAT...." About a week later, finally the woodwork gets done. (A few roof tiles got broken, they left them laying in my flower bed.) THEN, paint day comes. Their CONTRACT states that they will caulk every seam, hammer in nail heads, caulk all nail holes and scrape and prime any areas of peeling paint. I was home the day they started. They "prepped", masked and spray painted my ENTIRE house in one day. How good of a job do you think they did? The entire day, I did not hear ANY scraping being done AT ALL and barely any hammering. AND, they were spray-painting my house IN THE DARK that night, without even a flashlight! The next morning, I saw what I expected. Nails not nailed in, peeling paint had just been painted over, various areas with no caulking done at all. So I called my PM#3 and told him I had ISSUES to discuss. He shows up and I show him all my areas of concern. "Oh yes, these areas weren't prepped properly. I'll have my team come and address this." The next day, and every day after that first day, the team came back to my house AFTER 5pm to "fix issues". So, after they worked on someone else's house all day, they came to fix my issues IN THE DARK. I kept pointing out issues, like areas that weren't scraped. They would scrape that spot and prime it and repaint it. I had to tell PM#3 MULTIPLE TIMES that I want the WHOLE HOUSE checked for nails that weren't caulked and paint that wasn't scraped! Am *I* supposed to be the one to go around and QC every inch of my house for work THEY didn't do? There was spray paint on leaves stuck in cracks around my electrical panel that they didn't even bother to remove before painting. I now have spray painted over spider nests and bug nests under my eaves! Two days after the painting started, I was raking leaves on the side of my house. and raked into a giant puddle of SPILLED PAINT! Someone on the crew spilled half a gallon of paint ON TOP of my sprinkler system control box and COVERED IT UP WITH MY MULCH instead of cleaning it up! Like I'd never go looking for my sprinkler system control box again? There was paint on my deadbolt. There still IS paint on my house numbers! They painted my front door red (in the dark, bugs stuck to it before it dried, they had to come out and repaint that too) and then washed their paint brushes out on my front lawn so now I have a big patch of red grass I get to look at all winter! When I asked if the paint was going to kill my grass, I was told "I don't know, but if it does, we'll come back in the spring and replace it." The final insult...after a week worth of showing up at my house in the late evening to fix issue after issue, the last issue to fix was the roofer who replaced the roof tiles that had to be removed for my woodwork, put them all back in the wrong order so the last roof tile was hanging over my gutter by about 3". I had asked that they come back and correct the roof tiles back to the way they looked when they took them off. What did they do? They came out and SAWED OFF the offending 3" of extra roof tile. From start to finish, EVERYTHING this company did was shoddy and cut-corner. DO NOT HIRE THEM FOR ANYTHING unless you want to feel entirely ripped off when the whole mess is over with! ...And this is where their "4-star" review comes in... they like to say, when you're complaining to them about issues, "This just doesn't sound like something we'd do! We have great Yelp reviews! I'm sure that's why you hired us! Right?!" Right. read more

A "Senior Project Generator" rang my doorbell incessantly and proceeded to knock on my front door like it was an emergency. Not knowing who it was, I hung up the phone call I was on and rushed to the door. Not recognizing the person standing there, I quietly looked through the peep hole as he knocked again, stood on my stoop for 15 more seconds, leaned to his left, took a good look through my front window and then shoved a card through the door. Needless to say, I will not hire any company that is desperate or rude enough to disrespect my privacy by sending "senior"representatives who act in such an unprofessional manner. read more

We were introduced to Vivax at the Denver Home show and had them out to give us a proposal on replacing our existing deck on a recently purchased home. They came out when promised, brought material samples, discussed our project, took measurements and then returned with a proposal (with 3 options) in just a few days. After receiving some competitive proposals, we decided to use Vivax for our new deck. They arrived exactly when they said they would, and their crew was extremely professional. I actually kept a pretty close eye on their work and they didn't try to shortcut anything. On top of that, there weren't any surprise "change orders" (which seems to be the way most contractors are operating these days)! The end result is a beautiful new deck that we are extremely happy with, for the price we agreed to at the beginning of the project. What more could we have asked for? Good job, Vivax! read more

Absolutely terrible! Awful prep work, unprofessional project manager, bait and switch, sprayed some paint around. Stay clear of these guys. They are bad news!!! read more

Started positive enough. Quick call back and estimator came at the agreed time. Lots of glossy brochures and marketing materials. Cost was the highest of the three cross quotes I solicited but not unreasonable if I was assured a top quality job. When I called the estimator "Matt" back to discuss the other bids I received and Vivax's flexibility (as previously agreed) I got no call back. Called his mobile, wrote him an email, same thing. Called the main office and the receptionist apologized and had him call me back in less than two minutes. Good old Matt barely remembered me much less our conversation to follow up after the other bids. I reminded him he said he had some flexibility in the Vivax number based on scheduling gaps and that he would work to come closer to the competitor prices. Matt now told me I could post a Vivax sign in front of my house for a week if I wanted to shave off 50 bucks. I asked Matt to confirm with his manager and call me back as this was not consistent with our previous conversations. He agreed to call me back before close of business. Needless to say its been three days and no call back. Similar to the other reviews here its clear these guys are in the business of the hard sell. They will bid your job on the spot and negotiate with you some what but its for the purpose of committing on that initial visit. Its a lot like having a car dealership show up at your front door. And if you dont bite and intend to cross quote and ask them to actually do some competitive work with their bid its clearly outside their business model. They are a big shop that is all about volume and the appearance of professionalism. In the end you are paying top of the market for those glossy marketing materials because the project management and baseline customer service experience you expect is smoke and mirrors. read more

I am SHOCKED that people have given such good reviews. I was promised: sanding, primer, and TWO coats of paint. No sanding was done and then they used a paint and primer in one and only put on one coat of that. The job should have taken anywhere between 7-10 days and they were in and out of my house in 3. I should have never gone with this company. read more

They SUBCONTRACT the work. I was pleased with paint job, but the painting company left caulking tips and tape rolls around. You could tell the painters foreman knew their name was not at stake. Don't let them fool you into thinking they will have corporate type standards. Their reps don't last long with them either. They sub contract everything, paint, woodwork and pressure washing. read more

Overall really good. They got me an estimate quickly and they got the work done promptly. Their inital estimate was higher than the others and they worked with me to come down. The painting was good- there were some areas where they did not catch drips- but not bad. I had them do some staining and that took a couple of adjustments- but they were willing to come back and work on it until I was satistified. Will use them again. read more

We needed to find a painter quick who could work with insurance. Despite seeing only mediocre products on neighborhood homes we decided to use Vivax. I have truly never used a company that is so disrespectful of their customers. From top to bottom we had terrible experiences. We ended up firing them before the job started due to the problems. Worst contractor experience we've had in the Denver area hands down. read more

They did a great job on our brick house. We shopped around and found them to be the best price, which also included a great warranty and money-back guarantee. Matt and Wade were great in helping us pick out our colors and get everything scheduled. And the painting crew even went above and beyond and replaced some window shutters for us. I can't speak about other peoples' experience, but in our experience, the painting crew was exceptionally clean and picked up after themselves. I would not hesitate to use them again. read more

I had Vivax paint our interior since we have an area with a very high ceiling and were unwilling to try and paint that ourselves. The customer service was absolutely excellent and they were very helpful with picking colors; however, the actual workmanship was lacking. I had them come out multiple times to fix things and finally gave up. To be fair, they have their warranty and would always come back to fix it, no questions asked and I really appreciated that fact but felt I shouldn't have had to deal with it in the first place. The painters taped too high and there is an odd line of color on my ceiling. They missed a few spots,got paint on my thermostat and door trim throughout the house, and when they sprayed they didn't tape off well and the dark paint color settled on the light colored walls. They came out to fix all of these things and did, except for the high tape line so there is still a dark paint line on my white ceiling. Overall, excellent customer service, slightly higher quote than another painter we checked out, but mediocre, at best, quality of workmanship. I'd give 2.5 stars and would not work with them again. read more

Difficult to deal with and no supervision from the manager. Over priced as well. Stay away from this GC. Better off going with a local sub.

One of the reasons I chose Vivax Pros was the reviews I read. Now I feel it is important to share my experience to help other homeowners. Vivax was the most expensive bid I received but I thought the warranty they offered was worth it. I did the final walk through with the PM today and as I pointed out issues; paint on stone I was told oh that was there before, rough finish on a door that's how it was from the previous painter yet the crew painted over a a hornets nest at the front peak of the home and he didn't notice that. If you choose them take pictures before because they have every excuse in the book to not correct things. read more

DO NOT. I REPEAT DO NOT contract this company to do any staining. We had a brand new red oak staircase installed and they stated they could do the work. We found out that they don't do staining and sub-contracted it out to some people who had NO IDEA WHAT THEY WERE DOING. They completely botched the job and now we have to pay a flooring company to come fix it costing us a ton of extra money. The people who stained the stairs didn't sand a single thing. They stained right over black scuff marks and dirt that were on the treads and Newels. Buyer beware of these guys. read more

I'm not impressed with any company that solicits at people's homes even though the "No Soliciting" sign is posted right above the doorbell. Why would I trust a company with painting my house when they can't respect my home? (Not to mention the waste of paper flyers...) read more

This is the 2nd time that we've used Vivax. Their guys showed up on time, did an excellent job and cleaned up after themselves. They remain the best contractors we've ever used! read more

Stay away!!!! They are extremely unorganized and our paint job was a mess. It was so bad that our project manager, Shawn, agreed to give us a minimal price reduction so the crew did not have to come back a third time. The project started out with the power washing crew not showing up on the scheduled day and no one called to tell us they weren't coming. I called late in the day after I realized they weren't coming and they said they would have to reschedule to Tuesday of the next week. Guess what? No one showed up again. I called the main office about 3pm and they knew nothing about it but said someone would call me. One of the power washers that was way up north said he had 3 houses to still do and he would come by when he was done. The painting started that Friday and took until the next Wednesday to finish up. The crew only came for a few hours each day and were sometimes sleeping in their van. We checked out the house when it was finished and there were some serious problems. They forgot to paint a downspout and gutter, the caulk around most windows was a mess, they spilled paint all over the brick and patio, the trim paint had dripped on the field paint, the old paint was showing through along the bottom edges, they didn't paint the side trim piece of the garage, etc. We had a list of 50 items to be fixed. Obviously our project manager, Shawn, never came by during of after the job was finished. Several days later we did a walk through with him and gave him the list. The painters came back to fix things and they only did 8 items on the list and some of it looked worse. We did another walk through with Shawn and pointed out what didn't get done. He said "let me get the painters out here again." It had been 5 weeks since the power wash and were fed up. We asked for a discount and we would complete the work on our own. The discount was minimal and not enough to compensate our time for the two full days it took to fix everything. The work was appalling and promise of quality is a joke!! read more

This was a hard one, the experience was not that great but the end product and the final result was fantastic. So I am sure this is not how it usually goes for them and it goes to show that your employees are the face of your company, good or bad. They offered a good price and a great warranty, the sale was there and then it went downhill. The woodworking manager was rude and a waste of time, he brought his dog and played with it in my yard while my dogs were locked up inside. He was late, broke my gate and did nothing to help. Their first paint crew was awful, as soon as the supervisor left, they took off. This was supposed to be done on a Wednesday, did not get completed until Saturday. Some bad employees in this company, that being said, Ben came out and took on the job after it was a disaster, he got a new crew that worked hard and did an amazing job. There were a few changes and I was picky but they crew took it in stride and went above and beyond what I asked for. At the end, Logan the owner came out and met with us, apologized for everything that happened and made it right. This could be just a comedy of errors on one job so talk with them, ask for Blake and just make sure that you ask questions and set expectations. read more

Update: Since posting the below review, Vivax contacted me to see what they could do to try and make up for the poor experience. I was impressed they monitored these reviews and cared about the customer experience and their reputation. They ended up doing more work for me free of charge and did an excellent job. Because of this, I'm changing my rating from 1 to 4 stars. ____________________________ Original Review: I would steer clear of Vivax Painting. Here's a summary of my experience: The Bad: The workers drank on the job and left beer bottles in my closet I would show up and the workers were outside smoking. They would work for 20 minutes, then take another break They left cigarette butts and other trash all around my yard They left uneaten food on the ground outside attracting ants They painted a main accent wall the wrong color (later fixed it) They painted the wrong accent wall (later fixed it) I was told the job would take 4 days, but it took two weeks They got paint on the brick fireplace and did not remove it They got paint on the cement front door step and did not remove it They broke some of the light switch and outlet covers and lost some of the small screws, which was annoying They wouldn't finish a room completely, they would do everything in stages There was paint everywhere...on the sink, counters, windows, etc. The tape they used for the floor plastic removed the top layer of our hardwood floor coating, making it a different color We had to spend more time than anticipated with the project manager to ensure things were moving along The Good: They were flexible about the start date We had them remove some wallpaper, and they did a good job texturing the wall and painting Once the painting was done, it looks pretty good Because of all the problems, they gave me a discount read more

We had a wonderful experience with Vivax. Our project manager Rachel was attentive, conscientious and very quick to address all of our questions. We had a walk through before and after the project and the crew that painted our home did an incredible job. Their prep and cleanup was impeccable, and the price was reasonable. I only wish that every contractor or crew we work with in the future was this nice to deal with! I would recommend Vivax to anyone! read more

The initial walk through and estimate were really good and done professionally. The day of painting did not start out well. I took the day off from work to do the pre-painting walk through and was told that the painters had some last minute work to do on another house and that they would be back at noon. Then after waiting around for them to return I received a call stating they would not be able to make it out that day and would come the next day of which I explained to the project manager that me and my husband both work and would not be able to be there the next day for payment and he said he would work it out. I showed up to the house after work and the painters looked to be almost done and then they just up and leave and say nothing about leaving or coming back or anything (not that they really could since they really couldn't understand me and I couldn't understand them due to language barrier). I then had to call the project manager to find out what was going on and it turns out they ran out of paint and it looked like rain so they were going to come back the next morning and finish. Once again we are having to explain that we work and I had to take more time off to make sure I was back for payment only to have the painters leave yet again and no one explain anything to me. By now I'm really upset and not happy. I received a call on Saturday asking to make arrangements to collect payment and do the final walk through on Monday. (yet again more time to arrange off). I also notice that the paint for the trim on our door and porch are not the same color as the rest of the house. Of course I thought it was just lighting. I then did the final walk through only to mention to them that there was still tape and paper on the house that they forgot and showed them the areas they missed and the fact that they painted a trim area the body color. They assured me they would come out the next day and fix it. Yet again, another day. So now we're going on 4-5 days of painting and fixing. The painters come back out and paint the areas they missed and low and behold the color is wrong just like the front trim. I call the project manager and explain this to him and he says they'll come out and look at it and that it's probably something wrong with the paint and he's seen this a few times this week. REALLY????? That's encouraging. So yet again they come out and try to fix it and the color is still not right. Not to mention one of the painters just runs around picking fruit off our fruit trees and berry bushes and just starts eating them like our yard is a buffet or something. They of course have to come back yet again on Monday after speaking with the paint store manager to get the color fixed. By now I'm really fuming over this whole ordeal. They come out, thankfully the color is right but, they miss a whole area that I only told them a zillion times about needed to be repainted. After this whole ordeal and the time off from work I can't say that this has been a very positive experience. We spent quite a bit to get our house painted and we shouldn't have these many problems. I didn't expect the painters to be sloppy, disorganized, and have trash all over our yard either. read more

This is what I expect from professionals! I called 4 different painters in the area, 2 no-showed and 1 was up front with me and said they were too booked. Vivax showed up the day after calling, did the consult, got the project manager out here and then finished the job 1 week later. They matched the paint and were efficient with their time. They even charged $150 less than another quote from Premier Painting (DON'T call them). Vivax doesn't collect payment until they come back out and assess the job with you - amazing :) Thanks! read more

I'm a fan! Vivax does great work, down to the last detail. Would definitely use them again!

I cannot imagine having a better experience having ones house painted. From the first conversation about our estimate, to the last touch-ups, the team was professional, reliable, friendly and got the job done beautifully. Even when we hit a bout of stormy weather during the process, and rain delayed the job a bit, the team stayed in contact, monitored the situation daily, and showed up to keep working as soon as the weather allowed. The finished job is amazing- this is THE company to go with! Thanks, Keith, Nacho and the rest of the great crew! read more

I paid over $5,000 to Vivax Pros and there has always been problems. They do fix the issue but it takes them multiple times to fix the issue.I had them replace several fiber cement boards and I had to watch them to there work and after they were done it was done incorrectly and had them take it all down and redo it. The second time it was done correctly. I have spray spots that can be seen and I was told they will get fixed, that was 2 months ago and still has not been fixed. I have spots were the costs were not applied correctly and needs another coat to make it look correct. For the money I spent to get my house painted I would expect a lot more. Be awar if you go with these guys you will have to watch all the work they do through out the process to make sure it is done correctly. ** Update, 03/02/16 Shawn took over my project and has fixed the issues I had when my project was initially done. Vivax does a great job in fixing the issue, however it may take longer than you would like to have issues resolved. I highly recommend Shawn as a PM and Martìn did a great job painting. read more

My husband and I had our house painted recently by Vivax Pros and we couldn't be happier. Our initial consultation was with John and we then were assigned project manager Brett Schollmann. Brett and his crew were very professional. His crew did an amazing job and they didn't even have to touch up the paint afterwards. We are super happy with the job Brett and his crew did. We highly recommend Vivax Pros and I know you will too! read more

We did finally hear back from Vivax, and they took care of our woodwork and did some more touchups. In the end, we wound up with a pretty good result. Our project manager was apologetic that it took so long, and he explained that their carpenters were just slammed at the end of season. Understandable, and I just wish the communication had been better while we were waiting. read more