okay let me give it to you straight out you got to do a lot of understanding about legal parameters a multiplicity of different issues involved with this company and what they do it gets complicated can you understand me The bottom line from interacting with them their devious and there liars so this is where we get into an issue they have to screen things that seems to promote the devious behavior as one of the guys said about the mailing the beach you on the mailing they using devious techniques now that's open shut its across the entire business platform and in our country right many devious people interacting they work on the fringes of legality manipulation tricks lives if you ever sold on eBay it's a pretty devious management system anyway these businesses seem to enjoy lying it it they love it if they need to be in check if you get into the medical industry is outrageous with losing people at an outrageous number without legal parameters securing our safety another complicated devious industry were in trouble, what's going on in Europe with the war in Ukraine it dramatically affects us in one way it makes a lot of companies and/or individuals misbehave because of the misbehaving going on over there the deprivation of human rights so the average company jumps the bandwagon and behaves the same way specially with Covid it was a tremendous amount of profiteering abuse delayed of vaccinations massive for profiteering you do not need a vaccine listen closely respectfully respectfully class class you do not need a vaccine unique cures and we had them listen we had them there were many antivirals and different medicinals that treat your cold easily and they were kept a secret the way it operates in the body we were able to stop it they did not do it they allow the person to degrade and die VitalChek is the only authorized vendor who collects orders on our behalf. All other online service providers convert your orders to a paper application. HOW MUCH DO THEY PAY TO GET THE AUTHORITY?? WHO THE HECK ARE THEY?? NO SECURITY CLEARANCE KNOWN?? 'It seems to be basically fraud, they seem to be a lexus nexus company which they're basically manipulators exploit you their profiteering and backstabbing like this guy since sneaky, I use them a few times to get a death certificate it took about two or three weeks but it was illegible the print was if it might've been topping 100 times it was really bad you could not read, you know you looking at you if you looking for identity theft to have your identity stolen obviously you probably got a pretty good chance with this company, i.e. you have to remember they're asking very secure information on the other hand they need to verify who you are so you not to use the information of fraud, however they're definitely not trustable I spoke to them on the phone concerning the prior requests they were basically in plain English trash bags very devious, I would suggest that none of the people handling the records your personal drivers licenses etc. that your e-mailing in uploading they have no security clearance I would guarantee they're probably definitely hiring people out Philippines to do the security checks so the probability that you could have identity theft is extremely high whether or not they're working with the role by lexus nexus it means nothing that company as I said they arebasically manipulators, so where all we all many of the health departments Department of motor vehicles am I correct on the federal and state organizations departments throughout the country are using them as the Avenue to get documents it is considerably interesting they should not be allowed to operate in a new would need to purchase it directly from the organizations of the of our government not this company the idea that they're the intermediary is not good I like to know the certifications I haven't seen any when you go through the steps to purchase documents so it is quite scary the mere fact that even if you not getting it identity theft the fact that you sharing with these jokers is concerning so we got some problems here I had to upload documents to them the same documents there requesting certain proofs and I re-uploaded them maybe three or four times and they giving a hard time they're not accepting them and they are exactly what they asked for so you got some problems with these people I've explained it SUETHEM take them to court you can win don't be afraid take them to court I don't want to go into the details you figure out where to take them and want to sue them for but you should it would keep them in check as we used to say sue them for the irregular behavior and as I said they might be easily penetrated and cause identity theft or called the hell wants to share your most personal information with these dump bags, again I had called him I think one of two days ago where in June now, 2024 it impossible to get through and what you do get somebody they complete as* holes read more

Absolutely Worthless, Useless and a Waste of Time and Technology.... Ordered 3 new amended birth certificates after adopting 3 children on July 11, 2022 and they took my information and the new childrens' information, said they didn't need anything else. Got a call from them 3 days later, stating that I needed to verify the birth parents' info, which I did, I asked again if they needed the documents from the court and was told "no". I waited a week and called them, because I had not heard anything and their online "order status" is a joke, and they said now the State is asking for the court documents, and had done so 2 days before my call to them, so I uploaded them. Called back a week later for the status, because I hadn't heard anything, and again the online "order status" is useless, and was told that the state has everything, I just needed to wait and if the state contacts them, they will call me. Received a call from the state issuance department directly to see if I needed the birth certificates to have the birth parents on it, because that is the way VitalChek had sent it to them along with just my information, or changed to the adoptive parents. I told them I needed it to have the adoptive parents names and information and they said that VitalChek had not sent it to the amended certificates department, but just the regular issuance department and didn't charge me for them to be amended, just issued. So after almost 30 days now and dealing with the state directly and costing me more time, re-sending document and more money, my new amended certificates are finally getting done correctly. VitalCheck wasted a lot of my time and gave me a lot of incorrect, misleading and even false information. I would recommend just trying to go around VitalChek if at all possible and deal with your state directly, if that's not an option, make sure to describe what you need at about a 1st grade level so they might can figure it out. Wish there was an option for negative star reviews, because they deserve it. Almost forgot, they didn't even get my address correct on the order and I had to fix it with the state to even get my certificates. read more

I recently had an extremely disappointing experience with VitalChek. I ordered a certified birth certificate for a passport application, but what I received was a Certificate of Vital Records, which is not the same thing. This document does not include the necessary details required for legal purposes such as obtaining a passport. When I contacted customer support, they insisted that the document provided was correct and suitable for all legal purposes, which is simply not true. Despite multiple attempts to explain the issue, their responses were unhelpful and dismissive. They even suggested I contact the Cook County Clerk's Office myself, which defeats the purpose of using their service. The lack of transparency and misleading information makes me question the reliability of VitalChek. I now have to go through the hassle of contacting the Cook County Clerk's Office directly to get the correct document. This experience has been frustrating and a waste of time and money. I would not recommend VitalChek to anyone needing vital records. Their service is unreliable, and their customer support is unhelpful. I consider this business a scam for not delivering the product I paid for. read more

Worst experience I have had all year. Heart wrenching for my family. Been waiting for months and was patient. Special disappointment in Leticia Dill for agitating a situation that I have been understanding and patient about for 2 months... Not only was the job not done, but the refund isn't complete. My son had a name change after divorce. He needed all his is to match for his learners permit. It's been a big deal as we already had to wait a year for the change. After waiting on hold over 2 hours 3 times, and sending the paperwork 9 times no exaggeration, when it finally said birth certificate is on its way. A day later, they say I must start over and second time for not a full refund??? I had 3 minutes before work and asked how to do this right so that I'm not wasting my life away for this anymore, and. Leticia begans getting sharp and judgemental with me in a very non friendly way. I now must drive to phx for birth certificate, am out 40$, a good total of 51 hours in last 2 months attending to something that was never handled by company, and now need to drive 4 hours. F U Leticia Dill. I was even patient with you're company, but you're the final straw. read more

STAY AWAY from this site. They DO NOT work with every State/County Vital Statistic Agency within the US and will be of NO SERVICE to you. This Site was a complete waste of time and energy. I needed a record of my divorce from Nevada for DMV of Nevada YET Vitalchek does not service records of divorce for Nevada. More importantly, a supervisor from DMV Henderson (LINDA) suggested that I use Vitalchek stating "that they would ONLY recognize their verification process or a letter from them indicating that they could not find the record", smdh. Furthermore, I tried to get a certificate of marriage from Burlington New Jersey YET Vitalchek Network DOES NOT service records of marriage for Burlington New Jersey. The bureaucracy of NEVADA and DMV of Nevada is RIDICULOUS and VITALCHEK is equally as BAD. Same yourself, STAY AWAY. read more

I have never been able to complete an order. I do genealogy research. Online, they cannot verify my identity, but still charged me money for the "background check" that failed, needed to order a birth cert for someone who is dead. A year later, tried the phone order. Took 45 minutes. Told birth was 110 years ago, so it is "open public record" and NO documentation was required. Took my money. Never got an email to verify order. Logged in with account number, order incomplete, needs documentation! Phone person lied to me. Never again. When I place an order by paper and mail directly to the Vital Records in any state, no problem. With Vital Chek, always a problem. They know how to take my money but they don't know how to actually deliver anything but headaches. Never again read more

I was born in Montana and didn't need my birth certificate overnight-ed.... I just needed it to get the new star card drivers license by October 2020. It only took 10 days ..it came from the state and I didn't pay extra for the expensive shipping..just normal mail. This service worked great and I am glad I didn't look up the reviews before completing the transaction. If you need one from Montana it worked great! PS= I even set up this Yep account just to make sure people know it is not all bad with this company. I work in retail and always tell people that they can't trust reviews most of the time because most people never write a good review..they only write bad reviews because they are mad. read more

Do not use this company . I requested a copy of a death certificate 6 weeks ago and have received nothing as of today. I tried calling and was finally successful after waiting on hold for 30 minutes to talk to a representative. She then told me there was nothing she could do except to email the state of Colorado and wait another 3 to 5 business days to see if the state of Colorado responded. I just now went down to my local county office and got copies of the death certificates that I needed in less than 15 minutes. This company will take your money and jerk you around. There is a BBB alert as well. It's a shame that LexusNexus allows this to happen. read more

I ordered 2 copies of my daughters birth certificate on 10/3/2020. They said it would take 7-10 days processing. I also added a $20 ($19.75) UPS next day air shipping. It is now 10/26 no birth certificates. I had been on hold over a hour with not talking to one person, finally after 1hr 10min on hold I got through. Its been double the alloted time for the certificates to arrive. When I finally did get through they told me that they would have to submit another request and it would take another 5 days just to hear back if they sent it out or not. Do NOT order from here. Over $65 spent and no birth certificates yet. read more

I was hesitant to order off of this website because for whatever reason, there are SO many bad reviews on here. I ordered a birth certificate for my son, while it is an expensive amount of money for a piece of paper ($21), it is legit. I ordered it and it took only 4 business days to come. Definitely legit. it has the official government stamp and everything. I was skeptical bc when they ask you initial questions, they did not ask questions such as my birth state but when the birth certificate arrived, it had all of that information on it. Not sure what there are so many bad reviews but this was a good experience for me. read more

1 Birth Statewide Abstract (With Raised Seal): Matthew xxxxx xxxxxxxx 1 $23.00 Agency Expedite Fee: $0.00 Processing: $10.00 Shipping: $20.50 UPS Store Fee: $0.00 Tax: $0.00 Total: $53.50 Above is the price that I was charged for the birth certificate. It arrived in 7 days where the state websited said 2-3 weeks. They do require the shipping and credit card address to be the same though. I'll be using it for all my birth cert orders from now on. (Not that I order a lot, but I do have small children and I'll need them for school registration.) Overall, I'd use them. read more

I see some people had issues, so I wanted to share my experience. I placed an order on 4/14 and received the birth certificate from Virginia today (4/16) before lunch. I had no issues getting responses and clarification from the VitalChek staff and it seems as long as the department you are requesting from can support a rapid mailing you should get the document on time. This is of course provided that you send any required support for your order as you are supposed to. read more

I ordered 1 copy of my sister's death certificate from Vital Chek. The charge should be $19.00 for the certificate and a $7.00 fee. After completing all the credit card information there was a charge for $43.50 ! I called the 800 # and was told I selected UPS shipping.... No I didn't ! I called my credit card to dispute and will have to call the office of Vital Statistics on Monday to straighten this mess out. Beware ! Such a scam read more

Super fast! They were able to get the marriage certificate right away, and they sent it immediately. The best part, they sent me tracking info, and when I missed the delivery, I got an immediate alert and was able to arrange for delivery. They have to wait for the agency to respond, and in my case, that was the next day, and the service they provided after they got my record was great. Very happy and recommend. read more

This place is terrible. Ordered a death certificate over 2 months ago and their excuse is 25 business days do not include weekends and holidays blah blah and still can't give me the status even though I paid extra money for expedited shipping! Do not bother getting anything from here, they're supposed to be government official but it's a scam!! Still haven't received anything but they sure took my money read more

Worst company EVER!!! I don;t know what any state would trust their business or contract with a company that has such negative and unprofessional staff. However, the State of Mississippi is LAST in everything so I guess it does not phase them to have a provider that is also last in EVERYTHING. CONSUMERS HAVE NO CHOICE BUT TO ORDER VITAL RECORDS THROUGH THIS ABYSS IF UNPROFESSIONALISM. read more

Please don't use this service, unless you don't mind spending a lot of money on receiving incorrect documents. It is tempting to choose a service that promotes fast service and having VitalChek listed on a government site makes it misleading. Don't try to reach out them since they don't answer. This is such a scam. Don't make the same mistake I made. read more

If i could give zero stars i would. This company is a rip off. I have to wonder what politicians they greased to get exclusive rights to a monopoly on vital records. The only thing worse than big business with zero competitors is a government sponsored monopoly that holds its patrons hostage. Feels like Russian politics. read more

Do Not Use This Service. Ordered months ago. Sent all info/docs. Was told it was shipped 5 weeks ago. Tracking number doesn't exist. Phone number for contact is New York DMV. This is clearly a scam. Any positive reviews are likely paid posts. 100% criminal. Amazed they haven't been shut down yet. read more