Government entities at their best ... or worst ! Complete chaos !!!…read more Show up for 9am appt early. Check in employee already has attitude and allowing walk ins first. Time to go and 20 walk ins still in line. Nobody reads list of required documents and only one employee handling all incoming. Bottleneck ! Once you get your ticket it moved rather normal. Your turn, your reviewed and approved, and then sent to another line to pay. Then you get to wait outside in heat for 20 minutes while they print your license, which is already done and on printer. Saw two employees, that NEVER helped anyone or did anything the entire two hour process. They literally walked around and tried to blend in as busy. The one gentleman did wipe a keyboard as if he was going to help, but then walked away and never returned. Complete mayhem .....

They are literally not even allowing customers inside when there is still room to be lined up…read moreinside. People are literally having to stand and wait in the florida heat under one tiny umbrella and of course they are rude here. Even though with an appointment are not being seen on time and still having to wait with everyone else.

For a DMV visit it actually went good. Everything went really smooth. They were really organized…read moreand they were nice. I was really impressed. The whole visit took exactly 1 hour even with an appointment. I was really happy about that. This is definitely gonna be the DMV I will be returning to the next time I need to go. Plus, there was plenty of parking. Plenty of seating. All was good.

This place can always be a hit or a miss but the best advice I can give you is to make sure you…read morehave an appointment if it's one thing for sure you make sure you do is to have one i bet the process will be more smooth for you . My appointment was at 2:30 and i was in and out in about 40 minutes. I renewed my license took a photo waited paid and received it right away . This was on a Friday so maybe that's why it was not too busy but trust me I've seen this place on smash plenty of times . The clerk who took my photos was also informative as well he was able to help some Jamaican guy i believe .

Wonderful people working in this dmv. Polite, friendly and extremely helpful. Experience better…read morethan expected. Can recommend this dmv office without any qualification.

Honestly a very smooth experience. The words organized chaos is the perfect explanation. The chaos…read morewas on the outside. I had no appt and arrived at 730am and I was warned that after 9am if you are not inside there are no guarantees. I appreciated the communication but I stuck it out and I was seen around 1030am. My fault for not having an appt but still not too bad. Once I was inside it was very organized and the service was great. Donnmarie was a sweetheart and very helpful. Not the worst of a day. I will say this was for a renewal and all situations are different but everyone outside with no appointments went through the same wait till they got in.

HORRIBLE PLACE i called the place 8 times... no answer. then…read moreafter a 39 minute drive we walk to the unit, super sketchy. there then was a sheet of paper on the door to call some number that wasn't even on the website. then when i asked if they do learners permits they said they do no do that service.

This place is a scam. I paid, and 20 mins before my appointment I get a call saying my appointment…read moreis cancelled because they're "closed". It is a Friday at 4 pm. I paid. I was able to make an appointment online. This place is horrible.

What a shameful joke this place. It's hidden above a J C Penny's store with crap directions, a long…read morewalkway through a creepy tunnel and dirty elevators. Worse, place is packed with all seats taken and a line out the door. Also no assistance and having a reservation seems of little value.. I merely had to leave without getting my license renewed. And with these circumstances, doubt that I ever will.

Ok...give me a few minutes while I catch my breath...whew! I can't believe walking up those stairs…read moregot me winded. Anyway, baby girl made an appointment here to get her learner's permit. We arrived on time. I let baby girl go ahead to get in line while I found a parking spot, which is limited due to the construction in the lot. Located in the Pompano Citi Centre, the DMV is on the second floor where you have the option of entering via stairs or elevator. Thankfully the line was not long, and my daughter and I got inside pretty quickly. There was a bit of a wait for my daughter to get a ticket number cause the people before her were missing certain documents, thus holding up the line. Come on people...MAKE SURE YOU HAVE THE NECESSARY DOCUMENTS ON HAND BEFORE COMING TO THE DMV!...and for those who don't understand much English, I will translate in both Spanish and Creole...¡ASEGÚRESE DE TENER LOS DOCUMENTOS NECESARIOS A MANO ANTES DE VENIR AL DMV!...ASIRE OU GEN DOKIMAN NECESÈ YO AVAN AVAN VIN NAN DMV! The rest of the process went smoothly for my daughter. I only accompanied her to show proof of address and/or proof of her identity, but the DMV employee didn't ask for it. Well, baby girl got her learner's permit and was very excited on her achievement. In the process of obtaining her driver's license she's already planning on attending driving school, so it will only be a matter of time when I find myself back here...whoopee (being sarcastic). This location is large, but the space is compact. Appointments are NECESSARY. Walk-ins are welcomed, but spaces are limited, arrive early. Services provided at this DMV are: * Driver's license: Class E, original, learner's, renewal, replacement * ID card: original, renewal, replacement * CDL: original, renewal * Address or name change * Written/driving exam; re-test

I live across town in Deerfield Beach and make the trek to this location. For more than 5 years…read morethey have been my go to location. I have always found them easy to deal with. Fast, organized, friendly, very efficient. I had a work truck, two trailers, and a handicapped plaque. Quick while you wait service. English and Spanish.

Have to give a 5 only to Martha, for the jewel she is, if it was not for her idk how the place…read moresurvives. There are others there that are not helpful, or take the time to guide you through the process. Instead you are ignored or talk to you as if they are annoyed to answer questions. It is a tag registration facility ppl go there for help. I have been there & referred family & friends, for years & 90% of the time only way is done is if they get assistance from Martha. The other Representatives there are not helpful, instead they said no your paperwork is not correct or complete & get passes to next person In line. Not giving details or information to complete the tag, tittle process. Thank you Martha ;)

Ryan was my title clerk at motor vehicle license plates next to the margate flhsmv location and he…read morewas as helpful in renewing my registration!

no one answers the phone was on hold for 50 minutes hung up and called the following day still on…read morehold why do you have a customer service line if no one is helping people.

Absolutely horrible, first of all they don't tell you after coming here twice there is no walking…read moreservice. Secondly it is so confusing and chaotic and so many lines and no sense of directions. Save your time. Make an appointment.