Accompanied somesone her at 7:55am on a Friday for a walk in driving test. They have plenty of…read morefriendly staff outside to help ppl. Im sure they dont want the lines backed up outside (which I expected to see) They show you how to register online. After doing that, we went inside to give all car info so that test can be taken. By 9am, the driving test was over. The last thing was to wait inside to receive the license. By 9:30 we were completely done. Definitely didnt expect everything to run so quick and smoothly.

In all of the years I have been driving (over 40 years) I have never been to a DMV where every…read moresingle person at this location was above and beyond kind. and helpful. I had an appointment and was in and out in 15 minutes. Excellent service. Very professional.

We had an appointment but never imagined it would be so smooth and fast!…read more In and out in less than 30 minutes. The people working there are very nice, organized and professional.

I was dreading going here today to update my license. I was so wrong. I arrived 10 minutes…read moreearly for my appointment and was met with a kind and professional woman who showed me the place to wait for my appointment. She checked my paperwork handed me a number and sent me in to wait to be seen. I was called 2 minutes later at 11:32, my appointment was for 11:30. I was taken care of by another thoughtful and professional person. I signed the necessary forms, paid my $25 and received my new license and left by 12:05PM. Every person who helped me was terrific. Make an appointment, arrive with a smile, be appreciative and take note of the endless hard work all these people do, and say thank you.

Good customer service and short wait time! I just moved here and needed to get a license and…read morelicense plate. I went on a weekday and weekend and both trips were quick and easy! I scheduled an appointment for both trips and was seen quickly and the staff was very friendly.

Overall: 1/2 Cleanliness:…read more Service: Quality: Efficiency: Value: I know this location has a ton of one-star reviews, but based on today's visit alone, I honestly can't relate to that experience. I came prepared -- researched what I needed ahead of time, downloaded the right application, filled it out, and made an appointment online. When I arrived, they checked me in quickly and even escorted me to the right window for service. The office was very clean and organized, so that's an easy five stars. The service was excellent from start to finish -- everyone I interacted with was polite, helpful, and seemed genuinely committed to making the process smooth. The quality of the experience was great too. The instructions online matched what was needed in person, and when I made a small error on my form, the clerk helped me correct it on the spot. The efficiency score, though, takes a small hit. My appointment confirmation never came through by email, and because of that, no one was going to call me over the intercom. Luckily, someone came to get me personally within a minute of sitting down, which made up for it. Still, it shows the system isn't perfect. Lastly, the value of the experience gets four stars. One front-desk clerk got distracted when other customers interrupted us, which slowed things down a bit -- but he was courteous, and I appreciated his effort to get me taken care of once we got back on track. All in all, I was in and out in 15 minutes. That's not just fast for the DMV -- that's record-breaking. Hopefully, reviews like this encourage more people to give this team credit where it's due.. . and more importantly, that this team continues to give people reasons to give it the review that I did. Good job, Midway Crossing location (Mall of Americas -- Miami) . Keep it up!

You know? Going to the DMV is like going to the dentist. Even the degree after the dentist's name…read moreis close! Today was a pleasant experience. I made an appointment on line and showed up early. I brought the appointment notice with me because it states it on the paperwork. They didn't even check. I was here for a renewal. I can't stress this enough. Make sure you bring what is required. They don't play games and no matter how much crying, screaming, pleading, and stomping your feet you do, they won't budge on what is required. Pro tip. When they tell you to look in the viewfinder to read the line of letters, make sure you press your nose in. There is a push mechanism on both sides of the nose that when fully pushed in light up a screen with letters. If you don't do this, the field will be blank. I can't wait to see my mom today because I took her to the DVM 5 years ago and the woman refused to give my mom a license. My mom kept saying she didn't see any letters. Well, duh! Now I know why.

Surprisingly Smooth Process!…read more Brought daughter in for a 9am appointment on a Thursday to obtain her learners permit. She completed the course and her certificates online prior to the appointment. We came prepared with the required documentation and arrived about 25 minutes early. We walked up waited one minute to have a very nice woman check our documents. She said we were good to go and we walked in, waited in line maybe 10 minutes. Now everyone inside was pretty serious and focused on keeping the line moving. The woman who processed everything went smooth and quick then we were off to the cashier. We paid, sat for a minute or two and were handed her permit. I'm not sure what days or times give long waits but that was not our experience. We were out in less than 30 minutes from start to finish!

My experience at the DMV in Miami Gardens was absolutely horrible. I waited all night in line just…read moreto secure a spot to renew my driver's license. When the doors finally opened, grown men behind me started aggressively pushing just to get ahead. To avoid the pushing, I stepped slightly to the side--only for the staff to unfairly remove me from the line without explanation. The woman checking paperwork refused to take mine, spoke in Creole with others in the line, and never explained why I was being skipped. When I asked for her name, another employee at the door rudely claimed she had no name and refused to help. This entire experience was unprofessional, frustrating, and a complete waste of time. The lack of organization and fairness at this DMV is unacceptable. How can a worker at a government-run DMV office refuse to serve me for no reason? I don't want to assume discrimination, but how do you explain her removing me from the line and denying me service while allowing others of her own ethnicity--who were pushing and aggravating the public--to stay?

Hire some respectful people, went in to renew my license and I felt the discrimination from the…read moremoment I stepped inside the lobby. The guy handing out tickets was extremely rude. If I could leave 0 Stars I would

This place has you in and out in no time. Just make sure…read morethat you go there with cash cause they don't take credit cards and they don't take debit cards, but the service is very fast

I see very strange that only here they accept cash I don't know if we are going back in the past or…read moreis it that the ATMs you have in the place charge 4 usd of commission

Literally. 4 people sitting behind glass and one person working…read more OBE the worst customer service ever. I can't leave because I've been in line 45 minutes and counting. Insane!!! Do not come here!!! Poor young guy doing everyone's job! To the owner ....FIRE all of these women and give young guy a mega raise!

Anytime I've visited this place there is always a long line. I went on a Friday afternoon at…read more3:15pm and did not finish till 5:09pm . I kept record of the time because i noticed the wait in line to be attended is a huge problem there and doesn't seem to improve. Only 2 ladies at the counter attending customers and the line was out the door. There is no one available to ask a question if you need to verify something before making the long line, nor do they answer their phones when you call. The worst thing is that all this time you are standing , no seating , no tvs just stand and wait and wait. When I was finally attended, first thing I mentioned was the long wait and suggested that they should have a number system and seating, the clerk did not seem too welcoming to the suggestion nor she had a nice response as to communicating it to the management. She really didn't care. I consider those with health issues that cannot be standing around for soo long (elderly, pregnant women, disabled, etc) I think I rather drive farther and go to other locations than ever visit this place again.

My wife recently visited the DMV for a simple name change with all the proper supporting documents,…read moreand the experience she had with a representative named Gilberto was extremely unprofessional, rude, and unacceptable. From the start, he was condescending in tone and dismissive of her questions. Instead of providing clear guidance, he gave incorrect and inappropriate information, including a shocking and offensive statement that "American citizens donate 99.9% of the time and Latinos do not 99.9% of the time" when discussing organ donation. This is not only factually false but also discriminatory and unprofessional to say in any workplace, let alone at a government office. On top of that, he erroneously cancelled her appointment during their interaction, which caused further frustration and wasted her time. When he asked if she wanted to register to vote, she said yes, and when she answered what party she wanted, he visibly made a face of disapproval. That kind of behavior has no place at the DMV, where staff should remain neutral and respectful. Throughout the interaction, Gilberto was dismissive, rude, and clearly unwilling to treat my wife with basic courtesy. He acted in a way that was low-vibrational, unprofessional, and cowardly--speaking to her in a way that he would not have dared if I had been present. People like this damage the image of the DMV and further erode public trust in an institution that should serve everyone fairly. My wife went to the DMV for a straightforward name change. Instead, she was subjected to disrespect, false information, and poor service. The DMV needs to take accountability for this type of unprofessional conduct and ensure employees like Gilberto are trained--or removed--so others don't have to endure the same experience.

This place needs to be shut down! The office refused to allow any special support for those in…read moreneed, and told us anyone with a disability should be able to support themselves. The lady in the photo was especially cruel, told us we weren't welcomed there and that only "normal" people were allowed to check in. The security guard in the photo mocked my client who needed help with translating and tried to bully her using his authority. What a disgusting bunch of barley humans.

I had no idea that florida offered these tag agencies…read more It was quick, cheap and no long lines. My tags had accidentally expired.... And I needed it down ASAP-- the best part it's that it's ina cute little shop where you can get some Cuban food, Italian, or even some good soups or groceries at Publix. It's

Airway is by far the best tag agency i've been to. Super friendly staff, quick & super clean. It…read moreeven smells nice. I'm so grateful for their efficiency, they have so many windows to help you, which moves so quickly. i highly recommend Airway for your services.