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    Recommended Reviews - 32nd Ave Rebuilts

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    7 years ago

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    7 years ago

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    People searched for Departments of Motor Vehicles 1,000 times last month within 5 miles of this business.

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    Florida Department of Highway Safety

    Florida Department of Highway Safety

    3.0(132 reviews)
    7.1 mi

    Good customer service and short wait time! I just moved here and needed to get a license and…read morelicense plate. I went on a weekday and weekend and both trips were quick and easy! I scheduled an appointment for both trips and was seen quickly and the staff was very friendly.

    Overall: 1/2 Cleanliness:…read more Service: Quality: Efficiency: Value: I know this location has a ton of one-star reviews, but based on today's visit alone, I honestly can't relate to that experience. I came prepared -- researched what I needed ahead of time, downloaded the right application, filled it out, and made an appointment online. When I arrived, they checked me in quickly and even escorted me to the right window for service. The office was very clean and organized, so that's an easy five stars. The service was excellent from start to finish -- everyone I interacted with was polite, helpful, and seemed genuinely committed to making the process smooth. The quality of the experience was great too. The instructions online matched what was needed in person, and when I made a small error on my form, the clerk helped me correct it on the spot. The efficiency score, though, takes a small hit. My appointment confirmation never came through by email, and because of that, no one was going to call me over the intercom. Luckily, someone came to get me personally within a minute of sitting down, which made up for it. Still, it shows the system isn't perfect. Lastly, the value of the experience gets four stars. One front-desk clerk got distracted when other customers interrupted us, which slowed things down a bit -- but he was courteous, and I appreciated his effort to get me taken care of once we got back on track. All in all, I was in and out in 15 minutes. That's not just fast for the DMV -- that's record-breaking. Hopefully, reviews like this encourage more people to give this team credit where it's due.. . and more importantly, that this team continues to give people reasons to give it the review that I did. Good job, Midway Crossing location (Mall of Americas -- Miami) . Keep it up!

    Photos
    Florida Department of Highway Safety - Line at the dmv

    Line at the dmv

    Florida Department of Highway Safety
    Florida Department of Highway Safety - This is how the people of Fontainebleau are waiting.

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    This is how the people of Fontainebleau are waiting.

    Driver License Office - Long wait before being allowed inside

    Driver License Office

    2.6(96 reviews)
    9.8 mi

    You know? Going to the DMV is like going to the dentist. Even the degree after the dentist's name…read moreis close! Today was a pleasant experience. I made an appointment on line and showed up early. I brought the appointment notice with me because it states it on the paperwork. They didn't even check. I was here for a renewal. I can't stress this enough. Make sure you bring what is required. They don't play games and no matter how much crying, screaming, pleading, and stomping your feet you do, they won't budge on what is required. Pro tip. When they tell you to look in the viewfinder to read the line of letters, make sure you press your nose in. There is a push mechanism on both sides of the nose that when fully pushed in light up a screen with letters. If you don't do this, the field will be blank. I can't wait to see my mom today because I took her to the DVM 5 years ago and the woman refused to give my mom a license. My mom kept saying she didn't see any letters. Well, duh! Now I know why.

    Surprisingly Smooth Process!…read more Brought daughter in for a 9am appointment on a Thursday to obtain her learners permit. She completed the course and her certificates online prior to the appointment. We came prepared with the required documentation and arrived about 25 minutes early. We walked up waited one minute to have a very nice woman check our documents. She said we were good to go and we walked in, waited in line maybe 10 minutes. Now everyone inside was pretty serious and focused on keeping the line moving. The woman who processed everything went smooth and quick then we were off to the cashier. We paid, sat for a minute or two and were handed her permit. I'm not sure what days or times give long waits but that was not our experience. We were out in less than 30 minutes from start to finish!

    Photos
    Driver License Office - Florida Department of Highway Safety and Motor Vehicles , Pembroke Pines Florida

    Florida Department of Highway Safety and Motor Vehicles , Pembroke Pines Florida

    Driver License Office - Driving test area

    Driving test area

    Driver License Office - Florida Department of Highway Safety and Motor Vehicles , Pembroke Pines Florida

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    Florida Department of Highway Safety and Motor Vehicles , Pembroke Pines Florida

    Hialeah Auto Tag Agency - Only person working

    Hialeah Auto Tag Agency

    2.9(43 reviews)
    5.1 mi

    Literally. 4 people sitting behind glass and one person working…read more OBE the worst customer service ever. I can't leave because I've been in line 45 minutes and counting. Insane!!! Do not come here!!! Poor young guy doing everyone's job! To the owner ....FIRE all of these women and give young guy a mega raise!

    Anytime I've visited this place there is always a long line. I went on a Friday afternoon at…read more3:15pm and did not finish till 5:09pm . I kept record of the time because i noticed the wait in line to be attended is a huge problem there and doesn't seem to improve. Only 2 ladies at the counter attending customers and the line was out the door. There is no one available to ask a question if you need to verify something before making the long line, nor do they answer their phones when you call. The worst thing is that all this time you are standing , no seating , no tvs just stand and wait and wait. When I was finally attended, first thing I mentioned was the long wait and suggested that they should have a number system and seating, the clerk did not seem too welcoming to the suggestion nor she had a nice response as to communicating it to the management. She really didn't care. I consider those with health issues that cannot be standing around for soo long (elderly, pregnant women, disabled, etc) I think I rather drive farther and go to other locations than ever visit this place again.

    Photos
    Hialeah Auto Tag Agency - Leslie is the best

    Leslie is the best

    Hialeah Auto Tag Agency - Long lines, long wait.

    Long lines, long wait.

    Hialeah Auto Tag Agency

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    Florida Department Of Highway Safety And Motor Vehicles - Disgusting worker

    Florida Department Of Highway Safety And Motor Vehicles

    2.3(59 reviews)
    5.0 miGrapeland Heights

    My wife recently visited the DMV for a simple name change with all the proper supporting documents,…read moreand the experience she had with a representative named Gilberto was extremely unprofessional, rude, and unacceptable. From the start, he was condescending in tone and dismissive of her questions. Instead of providing clear guidance, he gave incorrect and inappropriate information, including a shocking and offensive statement that "American citizens donate 99.9% of the time and Latinos do not 99.9% of the time" when discussing organ donation. This is not only factually false but also discriminatory and unprofessional to say in any workplace, let alone at a government office. On top of that, he erroneously cancelled her appointment during their interaction, which caused further frustration and wasted her time. When he asked if she wanted to register to vote, she said yes, and when she answered what party she wanted, he visibly made a face of disapproval. That kind of behavior has no place at the DMV, where staff should remain neutral and respectful. Throughout the interaction, Gilberto was dismissive, rude, and clearly unwilling to treat my wife with basic courtesy. He acted in a way that was low-vibrational, unprofessional, and cowardly--speaking to her in a way that he would not have dared if I had been present. People like this damage the image of the DMV and further erode public trust in an institution that should serve everyone fairly. My wife went to the DMV for a straightforward name change. Instead, she was subjected to disrespect, false information, and poor service. The DMV needs to take accountability for this type of unprofessional conduct and ensure employees like Gilberto are trained--or removed--so others don't have to endure the same experience.

    This place needs to be shut down! The office refused to allow any special support for those in…read moreneed, and told us anyone with a disability should be able to support themselves. The lady in the photo was especially cruel, told us we weren't welcomed there and that only "normal" people were allowed to check in. The security guard in the photo mocked my client who needed help with translating and tried to bully her using his authority. What a disgusting bunch of barley humans.

    Photos
    Florida Department Of Highway Safety And Motor Vehicles - An extremely foul lady who has no decorum.

    An extremely foul lady who has no decorum.

    Florida Department Of Highway Safety And Motor Vehicles
    Florida Department Of Highway Safety And Motor Vehicles

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    32nd Ave Rebuilts - departmentsofmotorvehicles - Updated May 2026

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