I have been going here for over 10 years and it is hands-down the best lab in Ventura County…read more Sonia, the phlebotomist, has been there for over 13 years! She is the only person who can draw blood without hurting me. She is the sweetest, kindest, woman you will ever meet and is always a pleasure to talk to - she eases your mind and makes you very comfortable and relaxed. If ever I get a lab slip to another place (like Quest), I have my doctor give me a generic one specifically so I can go to Primex. There is never any wait! She's in the little beige building directly to the left of the drive up liquor store on Loma Vista across from CMH. (see attached picture) Also, just an FYI, I love this place so much that I created this Yelp listing because it is impossible to find this location online. I want everyone to know how great it is!

Great and excellent service. They got me in and out quickly. I thank the head nurse and the person…read morein the front office

I came to donate. Be aware that they do not want whole red blood. They want plasma or at the least…read moreplatelets. The process is long for questioning and testing and they only compensate $50 for an hour-two hour processing. It's very clean inside and employees are professional, very robotic and scripted though. I just got creepy vibes having to be buzzed in the front door. Like why??? It has a weird lab testing facility vibe. Plenty of parking. Like I said they don't want whole red blood so I won't be back.

The instructor went over the time by 40+ minutes and didn't even apologize. She made the process…read moreunnecessarily stressful, making people nervous during the 'test'. I recognize the importance of the BLS classes, but being mindful of other people's time should be a priority when paying this much for a class.

Be forewarned it's a non-refundable cpr course. (They didn't tell her until after they charged her…read moreeither). My mom came in from out of town to take this course and got lost getting there( 2 hour drive). She was SOL for not knowing the area. Not everyone is tech savvy. When you're unemployed something like this sucks. They don't offer credit. Nothing. Greedy corporations suck.

DIDNT HURT AT ALL the women running this is really good and a fast work very professionalread more

From the owner: Mobile Phlebotomy business specializes in saving time and convivence for all our clients. By having…read moreCertified Phlebotomist comes to you!

I don't mind donating blood every once in awhile. I don't have any complaints about the donation…read moreprocess and the staff at the center. The problem with Vitalant is that once you are in their system, you will receive spam call every single day.

I'm not sure you should rate your local blood donation site anything but 5 stars. I think of it as…read morea pay it forward situation. You know someone needs your donation and you or someone you love might need a donation in the future. The staff have always been kind and I eat a mountain of stacks after my donation. I work up an appetite sitting there giving platelets. I donated whole blood once but they realized I had the universal platelets and donating those takes longer but they are desperate for those. No, you don't have to donate anything in particular but donating platelets is probably the closest I'll come to saving a life. Plus, cookies!

I almost didn't go because the reviews are so bad. I'm glad I went! The staff is wonderful and…read morepatient. The facility is super clean. There was a very brief wait when I went around 8:30 am on a weekday. The donation was easy and quick for me. I had a great experience and plan to return.

Understaffed-- they take forever. I am about to walk out-- go elsewhere do yourself that favor…read moreunless you want to waist a whole day

Inept people trying to draw blood. I've been stuck 3 times , by 4 different attendants in both arms…read morebefore they got it correct. Not all but the majority of these people are under qualified. Then they try to use that little donation to deter you from opting out. Now I've been banned indefinitely because I don't want to be your test dummy pin cushion. Oh yeah and the all time excuse is your dehydrated. BS your not good enough to do this job. Maybe go work for a vet where the customers can't complain. Good bye to bruised arms & sub par services & multiple pinholes in my arms.

Monday was supposed to be my very first donation with Grifols. I am a bit OCD, so I repeatedly read…read moreall the required things and tips. I didn't want to miss anything, and I wanted to be sure I was going to have a successful donation. I showed up to my 6 AM appointment, and as soon as I sat down with the lady (heavy set, not very friendly), she took one look at my arms and was like "you have tattoos". I said yes, and they were all over 20 years old. She said that she was going to attempt to find a vein, but she was pretty certain she was going to deny me. I expressed that I've never in my life had issues with my veins, they are easy to find. She pressed on my arm a couple of times with her fingers, then said, "It's going to be a no, you are done here". I told her there was no information ANYWHERE that said donors were not allowed arm tattoos, and she told me that it was that location's policy. She was rude, and it's crazy that she is one of the first people you come in contact with! I attempted to contact the company, but for some reason, when you go through the "contact us" option, it won't actually submit. The whole thing was beyond frustrating. If that is their policy, fine, but they should explicitly say so; that way, people are not wasting their time for nothing.

I came to this facility referred by a friend. If it's your…read morefirst time do not bring anyone under 18 years of age because they will not allow you to donate or stay. I never donated plasma before and was slightly nervous and scared so this review will be for first timers. Upon arrival I was greeted and told to fill out paper work and read a binder regarding donating plasma. My picture was taken and veins were inspected. After a short while I was told to watch a short video. I was then given cup noodles, lays chips and a Powerade. I did give a urine sample aswell. Blood was drawn to check my iron levels and pressure. Personal Questions were asked and a physical was done. If you have a marijuana card you will not be permitted to donate, although those who don't have have a card and smoke can however only if you haven't smoked for 1-2 weeks I believe. You do get bonuses on referrals so if you're new and want to help out a local, write down Juliana Gonzalez Anyways it's a good way to make money if you have the time. New donors take 3-5 hours depending on staff and donor count. Returning Donors 1-2.5 hours.

The folks who conduct the exams and collect the plasma are great. That said, on the third visit, I…read morewasn't paid. I called. I went back. I explained to them that I hadn't been paid. They gave me another new Visa card. Incorrectly assuming that everyone had done their jobs I left happily go spend my $100. Guess what? Zero balance. So make sure you've been paid before you leave the premises because you can't assume that anyone there is doing their job correctly.