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    Vital Hydration & Wellness

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    2 years ago

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    Arthur Direct Care - Check-in and coffee area at Arthur Direct Care in Round Rock, TX.

    Arthur Direct Care

    4.3(11 reviews)
    11.5 km

    I'm honestly very disappointed with my experience at Arthur Direct Care…read more My family and I came here specifically for civil surgeon services as part of our immigration/legalization process--something where accuracy is absolutely critical. While my own medical form was completed correctly, the forms for my family members were not. This mistake led to a Request for Evidence (RFE) from USCIS, which delayed our case by several months. On top of the stress and uncertainty, this error cost us real money. Because of the delays and time pressure, I had to pay over $900 out of pocket for additional rounds of vaccinations at the same clinic just to stay on track. This situation could have been avoided with proper attention to detail. For a service that directly impacts legal status and timelines, I expected a much higher level of care and accuracy. I'm sharing this to raise awareness so future patients can double-check their paperwork carefully and avoid going through a similar experience.

    My daughter has been a patient for about a year. The quality of care is unacceptable . The issue…read moreis her medication. Every month she gets same 2 medications, with doctor visit every 3 months, like clockwork. She is otherwise healthy with no medical concerns. However, every month without fail they screw up her prescriptions. Every single month! They usually only call in one, making it so she has to call multiple more times while at work to get it resolved. She calls and visits plenty of time prior to script running out, but by time they get meds called in correctly she's out. This is a ongoing monthly issue and for no good reason.

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    Lawrence Chapel Pediatrics

    Lawrence Chapel Pediatrics

    5.0(10 reviews)
    7.9 km

    A Mobile Pediatritian, I promise it's real, this isn't a dream. I thought the times of house calls…read morewere long over but I've found now that's untrue. We called at 4:15, it's just after 5pm, he has already been here and gone. He was very thorough and listened attentively. I walked out of my house and into the clinic in my slippers, didn't even have to get dressed or load up all the kids so that alone was amazing. He said he goes within like a 30 mile radius of SouthEast Round Rock which I thought would be super helpful for others to know. The price was extremely fair in my opinion, we paid $70 for the visit and $10 for an oxygen monitor piece, so $80 and I didn't have to go anywhere!!! He even called in the Rx before he pulled out. I love that I saved myself probably 1-2 hours of driving and waiting in an office full of other sick people. I loved how clean the RV/Clinic was and loved how nice Dr. Herrera was. Overall I'm very impressed and will for sure use this service again! Services like this can only exist if people use them, I know there is the need for them so PLEASE spread the word!!! I never want to go to a doctors office with a sick child ever again.

    Quality care & compassion that comes to you. Can't ask for more than that! Dr. Larry is kind,…read moreprofessional & efficient. Highly recommend.

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    Austin Regional Clinic: ARC Round Rock - Contact information

    Austin Regional Clinic: ARC Round Rock

    2.5(135 reviews)
    8.4 km

    I don't understand the negative reviews for this clinic. I requested an appointment after hours on…read moreSaturday, got a response Monday, followed up Tuesday, and had an appointment with my new PCP Thursday. No issues there, and the advice nurse I spoke with (Tommy) was very pleasant. The facility itself was lovely and conveniently located. It's a little on the older side, but it was clean and very easy to get around. I can't say I understand the concern about being asked to wait in the lobby, as it wasn't crowded at 4pm on a Thursday, and there was a clear sign indicating I could wait in my car if that was my preference. No issues there. My visit with Dr. Jay was great; Mel, the intake RN was very pleasant and quick about taking my vitals and getting my background information. Dr. Jay was also pleasant, efficient, and thorough. It wasn't a long visit but I felt like she heard my concerns and reacted appropriately. The phlebotomist, Briona, was a gem. My lab work was quick and painless, and we had a great banter while she did my draw. All in all, pretty much met or exceeded my expectations in all areas, and I'm so glad to be established with Dr. Jay, and at a facility so close to my home.

    If you were looking for the Burger King franchise version of a hospital this is it. They seem to…read morehave money for a remodel but not enough to hire enough doctors so I can see one, weird. nurse didnt listen to anything I said and then left before she could send my prescription to the correct pharmacy. she just picked one in a town 20 miles away I have never lived in... this is the second visit I have had that has been awful. This first time you get the benefit of doubt. Second time you get 1 star. Never going back

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    Vital Hydration & Wellness - ivhydration - Updated August 2026

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