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    Vistek Calgary

    2.7 (29 reviews)
    Open 9:00 am - 5:30 pm
    Updated 3 months ago

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    The Camera Store - The Camera Store downtown Calgary

    The Camera Store

    4.2(62 reviews)
    0.8 km
    $$

    Needed to grab some film for my trip to Banff, and the worker was so knowledgeable and helpful!…read moreThey have a large range of film selection and even store the nicer colored film in a fridge for better protection. They had Portra, Ektar, Kodak, and many others that were not available at other camera stores I visited. It was also super organized inside and they had a large variety of cameras and equipment as well. Would definitely come here if I lived in Calgary!

    I live in Yukon, and in person shopping is not an option for me unless I am travelling. I try to…read moreshop Canadian, and have had experience with several of the main camera supply stores in Canada and USA. One problem for me has been when a company offers free shipping as "Vistek" does, but excluded NWT, Yukon, and Iqaluit, even though Yukon is closer to their Edmonton and Calgary stores than Winnipeg that would get free shipping. And I have spoke with them about it, but their shipping policy is written in stone. So when pre-ordering an expensive Canon R5 MKii camera, battery, and accessories, I did not want to pay extra shipping charges. Contacting The Camera Store they assured me free shipping was indeed included, so I placed my order. I got excellent service, staff interaction (Liz was prompt to answer questions, and update me on my pre-order progress), and shipping was fast. Thank you Kerri. I made a few purchases since, and still even though not that expensive, the service was excellent. This will be my starting store for camera shopping until they do not carry what I am looking for. I highly recommend The Camera Store online shopping, as my experience has been the absolute best. The B & H store was one I favoured previously, with the problem of paying USA dollars with Canadian dollars, so am totally happy to have accidentally found The Camera Store, and it will be my main contact going forward.

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    The Camera Store - The Camera Store Staff

    The Camera Store Staff

    The Camera Store
    The Camera Store - Photo credit: The Camera Store website

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    Photo credit: The Camera Store website

    The Audio Room

    The Audio Room

    4.0(5 reviews)
    0.3 km
    25 years in business
    Certified professionals

    It seems harder to find a store like this that's so dedicated to the quality of its products, and…read moremaybe more importantly, the satisfaction and provision of top service to their customers.

    I bought an Acoustic Solid 113 table from these guys, but rather than the the Rega arm it was…read moretypically sold with, I was recommended and chose a Jelco 850S. Upon preliminary set-up in their shop, Greg and I noticed we were unable to achieve the Jelco recommended 214 mm pivot to spindle distance. In fact we were out by 10 mm. This was because the The Audio Room or TriCell (distributor) drilled the three arm collar holes into the wrong location on the aluminum arm board. With the arm collar mounted to the board, it didn't matter which way we rotated, we couldn't get anywhere near 214 mm. I asked Greg if being out by 10 mm would impact or impede sound quality, and he said "no, that won't make a difference". Also, achieving anything close to correct VTA was impossible because of the platter height. They failed to research this compatibility. Two months later I sourced out a company called Ammonite who designs spacers specifically for Jelco arms ($100). Not sure how The Audio Room failed at all this, as they knew what arm I was buying, and it clearly states parameters within the specs. During setup at my home, Greg used a spirit level on the platter and that seemed fine. However when cuing, the arm drifted inward. He suggested "placing the cuing lifter into a vice and bending it". I felt this was the wrong approach, especially on a new $1,700 tonearm. I took the spirit level and placed it on the plinth. Turns out it was on a different plane than the platter. Greg said this didn't matter, and all that was important was the platter being level. I felt he was wrong, as the arm board is mounted to the plinth, and this may effect cuing if the plinth and platter didn't share the same plane. Sure enough, after looking under the platter I noticed the platter mounting plate wasn't sitting flush with the plinth. This is because whoever drilled the holes into the wooden plinth didn't use a proper forstner bit, which allows for clean drilling of holes into wood. The end result was large lumps around each drill hole, causing the plate to sit unevenly, making it impossible for the platter & plinth to share the same plane. Standing back, you could see how uneven the patter to plinth was. I suggested we use a file and some sand paper on the large bumps around the drill holes. After that, we remounted the plate and now it sat perfectly flush. I placed the level on both the platter and plinth, and now they shared the exact same plane. Also, our drifting cuing dilemma had been resolved. Gee, I wonder why? Greg had forgotten certain tools upon this first visit. He said he'd return a couple days later. Upon returning he forgot his eyeglasses that he said were essential. Regardless, he adjusted a few things while trying different geometries with his protractor. I could see he was upset and had a heck of a time achieving any sort of accuracy due to the fact he couldn't see very well. We got things sounding so so, but there was still distortion. This had nothing to do with cartridge break-in time. I knew it was related to set-up. He asked me to listen for a few days, and he would return (with his glasses) to fine tune things. Upon his return he forgot his reading glasses again! He left and came back an hour later (w/ glasses) and rechecked the set-up. I asked him about being out by 10 mm on our pivot to spindle, and that maybe it was causing the distortion and sibilance we were hearing. He again replied with "no, that won't make a difference". With that I could tell he was really out of his element, and getting frustrated not to mention embarrassed. So, that was it. Greg felt there was nothing more he could do, and after forking out over $6,000 for the table, arm, and cartridge it was goodbye. I emailed him, to which I received a nasty reply. No more support from The Audio Room, helping me obtain the Jelco recommended pivot to spindle distance of 214 mm, or achieving proper VTA because of platter height (see aforementioned Ammonite spacer). I was stuck with a new turntable and unable to enjoy it. I really needed to find someone with a tap and die set so I could drill and thread the holes into my arm board allowing me to achieve the correct 214 mm pivot to spindle distance. After Googling, I found a machine shop that would drill & thread the holes for $75. I then contacted an audio tech with a protractor. He came to my home (for a fee), we set the measuring arm on the protractor to 214 mm and rotated the arm board until it was dead center on the template affixed at the top of the arm pivot. I marked where the holes should be drilled, took the arm board to the machine shop and had it back the next day. The audio specialist was a great deal of help to me, and together we set things up correctly (for a fee). After putting up with The Audio Rooms failing on many levels, I was finally able to enjoy my turntable. The Audio Room should have offered support and done this work for me. Why am I responsible for their incompetence?

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    The Audio Room
    The Audio Room - Logo

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    Vistek Calgary - electronics - Updated May 2026

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