Needed to grab some film for my trip to Banff, and the worker was so knowledgeable and helpful!…read moreThey have a large range of film selection and even store the nicer colored film in a fridge for better protection. They had Portra, Ektar, Kodak, and many others that were not available at other camera stores I visited. It was also super organized inside and they had a large variety of cameras and equipment as well. Would definitely come here if I lived in Calgary!

I live in Yukon, and in person shopping is not an option for me unless I am travelling. I try to…read moreshop Canadian, and have had experience with several of the main camera supply stores in Canada and USA. One problem for me has been when a company offers free shipping as "Vistek" does, but excluded NWT, Yukon, and Iqaluit, even though Yukon is closer to their Edmonton and Calgary stores than Winnipeg that would get free shipping. And I have spoke with them about it, but their shipping policy is written in stone. So when pre-ordering an expensive Canon R5 MKii camera, battery, and accessories, I did not want to pay extra shipping charges. Contacting The Camera Store they assured me free shipping was indeed included, so I placed my order. I got excellent service, staff interaction (Liz was prompt to answer questions, and update me on my pre-order progress), and shipping was fast. Thank you Kerri. I made a few purchases since, and still even though not that expensive, the service was excellent. This will be my starting store for camera shopping until they do not carry what I am looking for. I highly recommend The Camera Store online shopping, as my experience has been the absolute best. The B & H store was one I favoured previously, with the problem of paying USA dollars with Canadian dollars, so am totally happy to have accidentally found The Camera Store, and it will be my main contact going forward.

Terrible, terrible, terrible! Went in to have videos transferred at the beginning of december,…read moreSTILL WAITING. Never call to update, even when they say they will. It's been over 2 months and all we've been given are excuses and horrible service. Don't go here for photo services, save you time and money!

Terrible, terrible, terrible and Bad Service and attitude toward the customers. Completely…read moreunsatisfied with the service and the end product. I do not recommend this store. Don't go here for photo services, save you time and money! All I have been given are excuses and horrible service.

A great, quick option downtown for Passport and visa photos…read more I've been here twice during my lunch break, and each time I've had my photo taken within minutes, ready for me to pick up ten minutes later. Two photos (stamped on the back) costs $19 (plus tax), and they have an option of emailing you the digital version for an extra $5. I've been here twice and both times my photos have been accepted (by immigration in Canada). Plus I'm fairly sure he removed the shininess on my face on the photo from the last time which was a nice touch.

Photobase is in 1st floor of Scotia Center, next to The Bay. great location, too bad the owner is…read moreso rude. When the storekeeper tells you "I don't care if you are happy or not, you can go buy somewhere else, I have lots of other customers...." you know there is something seriously wrong with the business.

Amazing! Go here for your passport photos! They are a little tricky to get to so once you find them…read moreinside the mall you can use their bathroom to freshen up. They have great lighting and they take like five photos and you get to choose the best one. I can't wait to submit my passport with this photo, its beautiful and I wish it was digital so I could use it as a profile pick!

Great service! Went in for passport photos and the service was excellent. Quick turnaround and…read moreprofessional, personal photography photo advice. I highly recommend them and will absolutely use them again in the future.

I was very impressed with Photo Studio Calgary. Very high degree of professionalism,…read moreresourcefulness and charm. These people really know what they're doing. They're on the ball and I would highly recommend them. If you have an odd request, this would be a great place to talk to. They are approachable and pleasant to work with.

I was extremely happy after I received my photos from Photo Studio Calgary. The team is really…read morecaring and does an exceptional job. The location is very convenient and easily accessible and also very clean. The best part is how the employees engage with you. They are extremely professional and really get the job done! I will definitely be coming back again and will recommend all my friends and family here!

The place to go for passport or family portraits. Careful,…read moreskilled, caring, takes pride in getting the best photograph and easy to deal with. If you want something unusual, e.g. high angle or different subject layout, he will accommodate your request

Best passport pictures. Nicest person. Professional and efficient. Highly recommended.read more

Sadly came across the WORST customer service in a gadget store, especially by Mr Sandeep, who…read moredoesn't have any knowledge about the products, doesn't show/check the product before selling it. They are totally unaware/untrained of how to deal with customers, because when I called to mention about the defective product Sandeep sold me, he refuses that he has sold a defective product without checking it and denies to provide with a logical solution. Further he hung-up on me twice in middle of the conversation. But when I called the third time, as per receptionist he started attending other customers. And she also hung-up immediately, like WOW, what kinda service are they providing ? Why is this store even open ? This is shear harassment. Please boycott them and prefer buying it from other sellers or online because you will definitely regret your purchase from here! And this 1 star rating is much higher!

Horrible service. Took 5 weeks to get a refund on a $20 Pelican case because store managers have no…read morepower to refund anything. On top of that "Neal" from Se"neal" said they dont usually give refunds for anything they sell. Please buy from Vistek or The Camera store. Less than one star!

This is a good place to go to for professional advice and equipment. For lower end…read morehobbyist/consumer grade stuff make sure to get them to price match The Camera Store because they're usually cheaper. For almost everything you can say "It's cheaper at The Camera Store" and they won't bat an eye and match it quickly with zero fuss. As for professional equipment the guys that work their pro counter are more knowledgeable than most of The Camera Store's staff. They're not biased towards brands which is very important in my opinion. Nobody wants to be told that the reason they're having problems is because they invested $8k in canon or because they invested $k in Nikon or something silly like that. If you're interested in digital MF I think these guys really stand out. Every single one of their pro counter guys are knowledgeable in this regard compared to only about 1 or 2 staff members at The Camera Store being knowledgeable enough to answer serious questions about a MF workflow. Do keep in mind if an obscure item's not in stock it's going to take bloody forever for them to get it. They order it through their Toronto head office and unfortunately all the incoming stock at the head office gets diverted to their toronto locations and the calgary locations get the scraps. But they do stock the regular, important equipment. Also: NO REFUNDS IF YOU'VE SO MUCH PULLED A LENS OR CAMERA OUT OF IT'S PACKAGING BAGGIE. If you're an impulse shopper DO NOT SHOP HERE. Shop at best buy or something where they'll refund your impulse purchase. Keep in mind you can rent equipment before trying it.

we purchased a drone from this place, after seeing the product from close and registering with…read moretrans Canada for drones, we figured out it's not fit for us and dec to return, at the store without check on the drone or the date straight up they say they don't do returns it's final sale. Clearly it wasn't mentioned at day of purchase and now we have a drone that has no use for us, I will personally will never go to this store again and wouldn't recommend for anyone to do so