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    Vista IT Group

    5.0 (1 review)
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    Data recovery

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    8 years ago

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    Repair Tech 360 - Wyoming - Pricing

    Repair Tech 360 - Wyoming

    (6 reviews)

    I made it years and years without cracking my phone's screen, until recently... when the back glass…read moreof my iphone shattered. That's right, now we have to worry about the back of the phone as well as the screen, haha. The phone still worked fine, but the broken glass was getting worse so I called around to a few different companies to get quotes. UBreakIFix quoted $250 and would need to make an appointment, Lake Effect Phone Repair was $200 and could be done the same day with no appointment, and Repair Tech 360 quoted $149 and it would take 4-5 hours but they had the part in stock. I decided to just do the cheapest option, and was really happy with the experience. It did take about 5 hours, but Laura was so funny and nice and joking around with me, "What did you do to your phone," - I really liked her sense of humor. Plus the job was done well and my phone looks brand new again. I'd definitely go back for future repairs or technology issues. Their services are clearly priced on their menu screen.

    Laura is very unprofessional. She lied and kept my phone for a month.. I guess it did not matter,…read morethat I was travelling from Transverse City to have my Apple Iphone 16 audio speakers repaired. Laura promised me it was a simple fix (last only for one hour), and destroyed the motherboard. Now, it is not working at all. She appears as a calm person, but has an aggressive demeanor. When I came to pick up my phone. She used so many excuses, and kept telling me to come back the next day. Laura was speechless, when I asked about my phone. I was charged twice on my credit card for services not rendered. I asked her to explained the charges on my card. That is when she turned away from me, and started ranting about injustices of ICE, and the current president in a negative way to a friend inside the shop. Then she made a comment about my Trump's hat. I walked out the store after being treated poorly. I believe her ranting explains why she cannot fix phones appropriately. I would not recommend this place to anyone.

    Apple Woodland - Inside of the back of Apple Store at Woodland Mall.

    Apple Woodland

    (109 reviews)

    $$$

    Pros: None. I'm really bummed for the people that get taken advantage of here…read more Cons: Employee that straight up lied multiple times to increase his sale hundreds of dollars, long wait times, didn't feel comfortable making a purchase. I went in to replace my iPhone battery. It would've been a guaranteed sale that day. The employee (first initial B) ran diagnostics on my phone and told us 2 of the speakers were not working optimally. He told us we would need to fix those in addition to the battery because Apple wouldn't warranty the phone repair without fixing everything on the phone and it would be over $400. (A new battery is $90+tax.) We told him we didn't care about the speakers and just wanted a new battery. He very gravely told us that was absolutely not possible because if he did that, we could come back later and claim our speakers weren't working and could try and make a repair claim for them and Apple would have to cover it bc they had fixed and warrantied the phone as a whole with the repair. So, he explained, it is policy everything on the phone be fixed so that the entire phone has a complete working bill of health. I didn't notice the speakers being an issue and just wanted a battery. He clarified again he couldn't replace just the battery bc to warranty the phone repair, everything needed to be fixed. He ran more diagnostics in back and told us he could get the cost down to $368 because he said he wanted to treat us fairly and he didn't think that we needed to do an aspect of the initial repair quote. We declined as I have an older phone and wouldn't get our money back on the repairs when we eventually trade it in. I just wanted a battery that lasted a little longer. It wasn't worth it to me to spend nearly $400 to have that. At that time, and multiple pushes of phone upgrades later (one of which was the same cost of the repairs after trade-in), we were about to leave and B informed us he could repair just the battery for $90.... ..... ..... He set us up with a repair ticket and ordered an extra screen just in case ours broke during the repair process (this was the one time we felt taken care of as customers) -but by that point I was in pain from sitting so long. We had been there way too long as unwilling participants to tomfoolery and outright lies in an attempt to get us to purchase an EXTRA UNNECESSARY $300 worth of UNNEEDED repairs or a new phone. He had a guaranteed sale that day and he lost it in an attempt to bamboozled hundreds of extra dollars. Especially in this economy. It was unfair and cruel to scheme a customer out of that amount of money for something that was unnecessary. So, buyer beware at this store -and possibly other stores if Apple Management supports these behaviors.

    Don't waste your time. Go to Best Buy. Six people to direct you to a table, only 3 that can…read moreactually help you. Horrible management.

    Vista IT Group - computers - Updated May 2026

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