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Windcrest, TX

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Visiting Angels

5.0 (1 review)
Closed • 8:30 am - 5:00 pm

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2 years ago

Always has good care! Cindy is terrific! Valeri, Lee and Lettie are there for you! I highly recommend!

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Griswold Home Care for San Antonio - We love supporting our care team.

Griswold Home Care for San Antonio

4.4(14 reviews)
8.0 mi•Stone Oak

My family and I are so grateful to Griswald for all they have done for my family and my father in…read morehis final days. Amidst the fear and chaos that came with hospice and the unknown, our caretakers went above and beyond to make my father's final weeks as comfortable as possible. Our first night home, where we were at our most unsure, Maria Lerma came as if an angel. She brought with her a sense of calm and peace that we really needed. Upon finding out we are Catholic, Maria took the time to pray the rosary with my father as he fell asleep. It was at that moment that I felt, as if in answer to a prayer, "You're going to be ok." The next day, we were blessed with Pius, who stayed with us every weekday (and sometimes more) until the end. There are so many things I could say about Pius and how wonderful he was. He went above and beyond with my father. Not only did he take the time to get to know my father but also helped him keep his dignity as best he could. For someone as strong and intelligent as my father was, I know how frustrating it could be for people to come in and talk down to him or treat him as less than. Pius was never that way. They regularly would chat or just sit and watch the news together. Even toward the end when my father was no longer waking up, Pius still made it a point to turn on the news, saying that he believed it calmed my father. That attention and care was exactly what we needed. There were several other caretakers who went above and beyond that deserve recognition like Destiny who jumped right in and showed initiative, taking great care of him on the weekends. Also, Katy who spent many nights up with him getting him whatever he requested and never batting an eye. And finally Raedarianna (Rae) who was there on my father's last night when he passed peacefully. No amount of training can prepare you for a night like that. Even after his passing, she stayed with my daughter and I, offering condolences and comfort until hospice came to pronounce him. That time was some of the hardest of my life. But our caretakers were a light in a dark storm. Even when we had a rough caretaker, Griswald handled it immediately. This is a company that puts the families they care for first. Even through immense grief, it gives me peace, knowing that my father had a team of people caring for him with all they had. He deserved nothing less.

Below quote is found directly from Googles World Wide Web & a more realistic representation of what…read moremajority of people experience & was encountered during our terrible experiences with Griswold while unfortunately being forced to retain an Atty to expel Griswold's constant neglect, over billing, theft, damage, ect. from our residence being able to finally move our loved one into a beautiful Assisted Living Facility that had the proper professional numerous capable staff able to move our loved one about the facility & bathrooms with a wide range of resources including a fully staffed dining room that catered to our loved one's needs. Griswold home care evidently has no problem keeping elderly bed bound indefinitely to the detriment of the elderly. Customers beware ! " Griswold Home Care holds an average rating of 2.5 stars across multiple customer review platforms, though ratings vary widely depending on the specific local franchise. Yelp +1 Common Customer Complaints * Negligence & Slow Response: Reports of caregivers failing to act quickly in medical emergencies (such as leaving a fallen senior on the floor without calling 911 immediately) and administrative delays in responding to family concerns. Caring.com +1 * Staffing & Vetting Issues: Complaints regarding caregivers leaving shifts early, lack of punctuality, or inappropriate behavior during night hours. ) The Senior List +2 * Billing & Financial Concerns: Allegations of unexpected rate increases, billing issues for unrendered services, or disputed policies on emergency response charges. Yelp * Property Incidents: Rare but severe local complaints involving missing items or alleged theft in a client's home. "

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SYNERGY HomeCare - Transport and Mobility Support

SYNERGY HomeCare

3.6(5 reviews)
6.1 mi

Very displeased with service from Synergy Home Care for numerous reasons. After several months on…read moreservice for bathing attendant Monday through Friday, today September 5, 2025 I discontinued service. Previous calls to Synergy with complaints were not addressed. Attendants would come into my home and pull out their cell phones and play games instead of having any eye to eye contact or any communitcation with me as their client.

You need to review and check on the actual people who are the caretakers.They use my parents home…read moreto do their crafts and play games.They don't watch my mother when she's sitting in her chair give her crap like cookies when she needs a snack and don't use a plate (lazy piggy).They are told to follow a schedule for getting her up to make sure she eats and takes her meds on time.They change the meds to be given to a different time that's fits their needs ( stupid these need to be given at a certain time for a reason!! I'm a pharmacist I know).They don't bathe her like they should or make her brush her teeth and keep giving her sugar and crap instead of nutritious meals.Wonder why she eats like a horse when I go to visit her.Quit sitting on your asses and do your job or find another.What the hell is this company hiring? Training..... appears non-existent.This is Synergy Wisconsin to be clear Waushara county.Its bad when you know the other caretakers are commenting on the shitty ones your parent is paired with.Get it together or get a lawsuit.Certain caretakers should be paid less,Than the superior ones.Do your job ! Follow the plan.My mom had several falls because of lazy incompetence.Oh I guess I should post a photo of the caretaker sleeping in the chair snoring with her arm hanging down when we came back from the grocery.Hope she didn't miss my moms calls ( and quit lying).When we go to visit they think they can shirk their duties and are more interesting in what we r doing than what they should be doing.Piss poor people do your JOB!Tired of feeding them too.

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Sisters Care The Village at Incarnate Word

Sisters Care The Village at Incarnate Word

5.0(5 reviews)
5.9 mi

We couldn't have done it without help from Sisters Care!…read more Our mother broke her ankle and needed inpatient rehab after the surgery to repair it. She is also in stage 5 Alzheimer's dementia and had a very bad reaction to the anesthesia used during the surgery; a very common side effect for those with dementia. Family members and friends were by her side all day and evening, but we didn't have anyone who could be there at night. Mom was having extremely vivid nightmares and would be very upset when she woke up in the middle of the night disoriented and feeling an urgent need to get out of bed and run away! Sisters Care from The Village at Incarnate Word provided the overnight coverage for us. The "angels" who helped Mom were able to reorient and help her to calm down so she could go back to sleep. They also kept her from walking on her broken ankle before it was sufficiently healed. I wish I could mention each of our caregivers directly.... I waited far too long to submit this review and have forgotten the names, but not the kindness, peace of mind, respite and quality care they gave our family and friends so we could be there to support Mom! #homecare #inhomecare #qualitycare #seniorcare #SistersCareCaregiving #TheVillageAtIncarnateWord

I cannot say enough good things about Sisters Care! My mom had dementia and was at an in between…read morestage...between self reliance and needing full time care. Onboarding was seemless and stress free. We explained moms level of dementia and a "story" to go along with. Mom was getting a "personal assistant" once a week for companionship and shopping for any of her personal needs. The care givers were so kind! No pressure...just friendship. It was the perfect situation for mom. Thank you Sisters Care! xxx

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Home Instead, Home Care Services of San Antonio, Texas - Home Instead Care Giver and their client in the bathoom, putting on a band aid

Home Instead, Home Care Services of San Antonio, Texas

5.0(2 reviews)
11.7 mi

I've worked here for only 1 month but I can tell you this is an amazing place to work! I have been…read moreat other companies that have so much drama and cattiness going on in the office that it effects the business and it's such a relief to finally be somewhere that doesnt have any of that. Everyone here truly cares about your success and will help you with whatever you need. If you have the heart for helping people and really want to make a career out of it, this is the place for you. We care about our caregivers as much as we do our clients. Theres a reason this company has been open for 23years and others dont last long. I believe if you give us a chance you will be happy. As long as you have a good attitude ^.^ I can't Express enough how impressed I am at how much the owner and the employees care about the clients wellbeing as much as the caregiver's. They really are some of the most genuine people I've ever had the pleasure of meeting, and I'm not just saying that because they sign my checks haha :p they really are great people.

Home Instead Senior Care is absolutely my first choice in Senior Care. The office staff always has…read morea positive attitude and they are always more than willing to help with last minute changes or questions to make our loved ones comfortable. There caregivers are an extension of there up beat attitude and deliver fantastic care. They prove true to their motto of "To us it's personal" and treat us like family. I would highly recommend working with them if you are needed some extra help!

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Windcrest Nursing & Rehabilitation - Front of building

Windcrest Nursing & Rehabilitation

1.0(1 review)
0.2 mi

This facility in San Antonio on Four winds dr is the worst and poorly run facility . My elderly…read morefamily member was there for approximately 2 1/2 weeks due to a fall and having to have surgery. This family member was suppose to be on oxygen during the day( which she was) and a bi-pap machine at night for their COPD breathing to help take off the carbon dioxide, which they were not. Giving the nursing staff the benefit of the doubt when they said that it was not in her clinical chart for the bi-pap machine, my family member started having high levels of CO2 build ups. When I called the front desk, I spoke to the director of nursing, I laid out the reason for the call and why my family member needed medical intervention ASAP and I wanted them to call for an ambulance . That nurse told me that she had personally checked the patient, and I was told she's not a 911 patient, that the patient was stable, vital signs were normal and there was no respiratory distress, and I could come to visit my family member if I didn't believe her, which I did. When I arrived at the facility, my family member was disorientated, having a difficult time breathing, twitching, agitated, and seeing bugs on the ceiling that weren't there, all signs of high CO2 levels) A floor nurse came in and asked what do I think is wrong with the patient, I said her CO2 levels are high causing her to experience all those symptoms, and to call for an ambulance, they again told me she was not a 911 patient, I asked then what is your protocol for when you do call for an ambulance or the patient needs medical intervention? I was told they have to get a doctors orders, I said to the floor nurse, then go get the doctor, which she did and left the room. I waited about 30 minutes, a PA came in since there was no resident doctor on the property. (By the way, that floor nurse told me she turned up her oxygen to a 4 liter level due to her labored breathing, not a good thing when you have high levels of carbon dioxide build up. Normally her oxygen setting is 1 1/2 liters. So that floor nurse KNEW my family member was experiencing a difficult time breathing.) The PA asked me what I thought was the problem, I said her CO2 levels are high, look at her, she is experiencing labored breathing, agitation, hallucinating, and twitching, He listened to her lungs, and stomach, and said he would call for a transfer. At the ER, the doctors tested her CO2 Levels, she was at 120,( which is usually coma levels) normal ranges are 35-45. She went straight into ICU, was there for 5 days, and doesnt even remember this episode. How could a competent nursing staff miss these obvious signs? NOW, if I hadnt gone to visit my family member that day, the doctor said to me that she would not be with us today. I wonder what older people do that have no family members to check up on them, do in a facility like this. Save your loved one and go to another facility.

From the owner: On-site Occupational, Physical, Speech and Wellness Therapy…read more- Complex Disease Management (Diabetes, Stroke Recovery, CHF, COPD) - Highly Skilled Wound Care Management - Medication Management - Joint Replacement Therapy - Specialized Nutritional Care - Hospice and Palliative Care - Exciting and Engaging Activities - Beauty Shop On-site - Memory Care Services - Secure Memory Unit - Cognitive-based Activity Program - Dementia/Alzheimer's trained staff - Psychosocial Support - Assistance with all aspects of daily living - 24-Hour skilled nursing services - WanderGuard System - All Female Unit - All Male Unit - Safe Environment / Gently Structured Schedule

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Windcrest Nursing & Rehabilitation
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Visiting Angels - homehealthcare - Updated October 2026

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