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    Home Instead, Home Care Services of San Antonio, Texas

    5.0 (2 reviews)
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    7 years ago

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    9 years ago

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    SYNERGY HomeCare - Transport and Mobility Support

    SYNERGY HomeCare

    3.6(5 reviews)
    5.8 mi

    Very displeased with service from Synergy Home Care for numerous reasons. After several months on…read moreservice for bathing attendant Monday through Friday, today September 5, 2025 I discontinued service. Previous calls to Synergy with complaints were not addressed. Attendants would come into my home and pull out their cell phones and play games instead of having any eye to eye contact or any communitcation with me as their client.

    You need to review and check on the actual people who are the caretakers.They use my parents home…read moreto do their crafts and play games.They don't watch my mother when she's sitting in her chair give her crap like cookies when she needs a snack and don't use a plate (lazy piggy).They are told to follow a schedule for getting her up to make sure she eats and takes her meds on time.They change the meds to be given to a different time that's fits their needs ( stupid these need to be given at a certain time for a reason!! I'm a pharmacist I know).They don't bathe her like they should or make her brush her teeth and keep giving her sugar and crap instead of nutritious meals.Wonder why she eats like a horse when I go to visit her.Quit sitting on your asses and do your job or find another.What the hell is this company hiring? Training..... appears non-existent.This is Synergy Wisconsin to be clear Waushara county.Its bad when you know the other caretakers are commenting on the shitty ones your parent is paired with.Get it together or get a lawsuit.Certain caretakers should be paid less,Than the superior ones.Do your job ! Follow the plan.My mom had several falls because of lazy incompetence.Oh I guess I should post a photo of the caretaker sleeping in the chair snoring with her arm hanging down when we came back from the grocery.Hope she didn't miss my moms calls ( and quit lying).When we go to visit they think they can shirk their duties and are more interesting in what we r doing than what they should be doing.Piss poor people do your JOB!Tired of feeding them too.

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    Enhabit Home Health

    Enhabit Home Health

    2.5(47 reviews)
    5.7 mi

    I was given one month of in-house service, once a week. First visit, assessment. Second visit, half…read morehour of hands on massage with my neck, felt wonderful afterwards. Now here's why I rated only one star... Third visit, normally scheduled on Thursday at 3 pm, Tim called to rescheduled for Wednesday at 2 pm. Tim was late, 20 minutes, did not call me to let me know, only to find a text message from him after our visit. First thing Tim did was start taking pictures, which was okay I guess but I'm in need of manipulation for my neck, not hearing clicking from him taking pictures. I'm thinking, wait a minute. This is my third visit now with only a half hour for service. What was supposed to be physical therapy. Was only upset on my part, my patience was done. Tim said that I have a half hour left. I sent Tim away. There was no way that I could relax with my state of mind at that moment. I cancelled my fourth and last visit, that visit would have been for discharge, more paperwork with no more physical therapy. Conclusion: one month of in-house physical therapy once a week, only to have one hour of hands on massage. Enhabit Home Health needs to do their paperwork on their time not mine. Period!!

    Excellent care, follow ups & staff!!! I highly recommend…read morethis company, they are professional & provide services with care & concern for the patient, unlike others I've had the unfortunate experience to work with. Their PT & OT is excellent & they come to your home to provide services.

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    Home Instead, Home Care Services of San Antonio, Texas - homehealthcare - Updated May 2026

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