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    Greenwich Farms at Warwick

    Greenwich Farms at Warwick

    2.5(4 reviews)
    0.8 mi

    Each of us has different perceptions and I respect the opinion of the previous writer, however I…read morecould not disagree more. Those comments above are not at all reflective of my experience with Greenwich Farms, and in particular with Ashley and Meagan. This is a long review so suffice it to say that my parents and parents in law would not have spent 100's of thousands of dollars at Greenwich Farms if we had the same impression as that review. Because my parents, prior to their passing, and my parents in law (one has passed) were residents of Greenwich Farms for the last 15 years, all having spent time in the memory care unit, I feel uniquely qualified to provide an assessment based on long experience visiting them and observing the staff. My mother for a short time was in a different living facility, not because of dissatisfaction with GF but because of family turmoil. We took her back to GF because of dissatisfaction with the other facility that was more in line with the prior review. It takes a special person to work at assisted living facilities, particularly in the memory care unit. There is no typical day and there is no typical resident. There is no day that something new and unexpected doesn't happen and the staff work very hard to provide a stable and loving environment for all residents. Sometimes employees can't handle the stress that is inherent in this job or just don't have the personality or temperament to work in a memory care unit and decide to move on. That is true of all facilities that are in the business of caring for people. I believe this has much to do with turnover, although I do not believe GF has an exceedingly high turnover rate. Also, I have seen people ill suited for the job even after having been given special training and guidance who were just not a good fit and were invited to find opportunities elsewhere. Managers have the responsibility to make those changes not only for the safety and well being of the residents but also to maintain the morale of the employees that do yeoman's work on a daily basis. To suggest that Ashley, as the Harbor Director, is responsible for turnover is a short sighted, scratch the surface impression. Additionally, she is well qualified to be the director of the unit. She has worked in memory care units in different facilities for years starting as a CNA and working her way up to management prior to returning to GF as the director of the Harbor. She has an almost innate ability to sense the mood and temperament of each person and is able to respond to each in a manner that that makes them almost immediately comfortable. She knows whether they need a smile, a joke or a hug. Because most residents don't fully comprehend the reason they are there it may take a few months to become comfortable. I am confident that GF continues to provide the support my father-in-law needs and thrilled that Ashley is the director. I recently joked with the Executive Director and Ashley that they have done such a good job caring for him that he has improved enough to move back to the traditional side.

    All I can say is the girl answering the phone in the other one representing the company should be…read morefired get rid of both of them they have no understanding of the kind of business that they are representing and caring for it shows very poor quality and who this company has representing them. I would think you would hire more intelligent caring mature reach

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    Greenwich Farms at Warwick
    Greenwich Farms at Warwick
    Greenwich Farms at Warwick

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    Wingate Residences on the East Side - Mangiare! Amazing food for an assisted living residence

    Wingate Residences on the East Side

    4.4(5 reviews)
    7.1 mi

    Excellent care, great offerings, up to date selections on display. Well thought out. Features are…read morecurrent.

    My mother-in-law was a resident at Wingate Residences on the East Side for 2.5 years - for most of…read morethat time in a lovely apartment on the Assisted Living side. Our family was impressed with the caring floor staff, activities, meals, grounds, pool, and convenient location. When COVID hit, the facility did as much as they could to keep everyone safe during incredibly challenging circumstances. Unfortunately, near the end of Mom's time at Wingate, she had a sudden medical crisis that resulted in her being moved to the Memory Care side and put on hospice, just at the time a new Nursing Director named Misty Keough came on board there. Misty exhibited a very troubling ignorance about hospice, end of life care, and Alzheimer's. She was also horribly antagonistic toward our family and the hospice personnel. (Her unprofessional behavior was witnessed not just by our family and the hospice nurses, but also our private aides and members of her own floor staff.) In conversation with our family, Misty was demonstrably contemptuous of hospice care. On various occasions she referred to hospice, pro-hospice people, and the use of comfort meds on one's deathbed - as "euthanizers." Her gatekeeping behavior resulted in the truly horrible and unnecessary suffering of our mom on her deathbed. (Misty literally refused our aide's and family's requests and pleas for comfort meds on the last day of our Mom's life - until the hospice nurse forcefully confronted Misty. Misty actually threatened to kick me out of the building that day, when I reported our mom in distress.) In the days preceding Mom's death, when she could no longer swallow, the hospice nurse left specific orders to quit force-feeding her because it caused her to aspirate. Misty overruled that order and told her staff to continue - resulting in painful episodes of Mom choking and vomiting. The reason I'm not leaving a single star on this review is that to Corporate Wingate's credit, when their leaders found out about Misty's actions, they took the matter extremely seriously. The VP Chris Stack responded immediately - reassuring our family that Wingate as a company was not anti-hospice, and that the entire staff at Wingate would undergo extensive training so that this situation would never happen again. The Exec. Director Vincent Messina, to his credit, was also immediately receptive to hospice training for Misty and his staff. Last bit of advice - for families looking specifically for Memory Care - I would suggest you look at the Wingate Blackstone facility nearby instead. It's recently renovated, has two levels of memory care, and has a proper medical director/doctor on site.

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    Wingate Residences on the East Side - So quiet and peaceful!

    So quiet and peaceful!

    Wingate Residences on the East Side - Plenty of seating to enjoy the serenity!

    Plenty of seating to enjoy the serenity!

    Wingate Residences on the East Side - Mocha chocolate chip ice cream with butterscotch sauce and whipped cream (minus one spoonful)!

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    Mocha chocolate chip ice cream with butterscotch sauce and whipped cream (minus one spoonful)!

    Visiting Angels - homehealthcare - Updated June 2026

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