I highly recommend this company for home care. My dad had a stroke and when we reached out to them,…read moreCherie the lead nurse was exceptionally kind and compassionate. All of the caregivers were very warm and caring, and they helped my dad do the exercises that he was given at his physical therapy sessions. My dad improved quickly, and it was definitely because of their help!

From the owner: Senior Services Unlimited is a private agency designed to offer top quality services at the most…read morereasonable cost. We provide services to supplement those limited Medicare benefits, and we also provide private duty nursing and allied services for seniors on a round-the-clock basis as needed. Your Senior Services caregiver will be bonded and insured, and Senior Services Unlimited assumes all the other responsibilities that go along with being the employer.We have been providing assistance to seniors since 1987. We are a member of the Better Business Bureau of Eastern Missouri and Southern Illinois.We are a member and provider for Eldercare Link.We are a member of the Hampton/Chippewa Business Association Senior Services Unlimited is a private, home care agency designed to offer top quality services to seniors at the most reasonable cost. We have been providing services to area seniors for over 28 years now.

UPDATE: I emailed my concerns to the email provided in the response. I sent my email at 11:37am and…read moreDeborah sent an email back at 12:54pm, saying they did a "thorough investigation." Thorough investigation in that amount of time????? No one ever reached out to me. They lied and said the Clinical Director reached out and listened to my concerns in detail. This is a complete lie-no one reached out to me at all today to listen to my concerns. I talked with her in the beginning when we had issues but not for this complaint on the day of my mother in laws passing. Terrible that this agency can get away with lying and collecting their money without providing the services they promoted and said they would provide. My mother in law had Unity for her end of life care. Absolutely horrible experience. I am hoping another family doesn't have to endure what we did. When i had an emergency, i called the number as instructed, no one called me back, i called again, was told someone would get back with me, no one ever did. I dealt with the emergency by myself but needed to speak with a nurse for direction, but that wasn't happening. There were a couple of really good nurses that came on a semi regular basis, they were professional, friendly and mostly competent. The Chaplain was horrible and started arguing with me on the phone. I stopped taking his calls. We didn't need that extra stress. The social worker called us once never called again.The night my mother in law passed away, i needed to speak with a nurse really desperately. My mother in law had blood(A-LOT) coming out of her mouth. I called the on call, no response, i called again, the on call did call me back about 45 minutes later. I asked for a nurse maybe to come out. No one did. We were all alone not knowing what to do for her. It was the most horrific thing i have ever dealt with. When she passed, not one person offered their condolences other than the nurse that came out to declare her deceased. The social worker said we would have 13 months for follow ups. We have had NOTHING since she passed early January. I did call in the beginning when we started to experience issues, which the administrator Alan told us we could go with someone else. That was his solution instead of trying to fix the issue. I have dealt with many hospice agencies over the years and this is BY FAR the WORST I have encountered. Think twice before going with this agency. I am also checking into how they billed medicare. We have everything documented and if they bill for the services we didn't receive, that is Medicare fraud. I also have to add, i have been calling to try to speak with someone about this since JANUARY to no avail. Just put in another call today. My mother in law deserved better. They should be ashamed of themselves for the horrendous lack of care for not only my mother in law, but for our family as well.

Very poor care. My dad passed away on Father's Day and they wouldn't answer the phone for a long…read moretime and didn't seem caring at all. They were very slow to come out. I needed help and didn't receive it. I do not recommend them.

I picked this service for my CPAP machine and supplies because they had a respiratory therapist…read moreclose to my house. I am really regretting this decision. The e-bills come from a random email address that looks like a scam, and when you log onto their website you are informed that there is a $6 fee PER TRANSACTION to pay online (I have an employer-provided HSA debit card and use that). If you want to pay over the phone, or even check to make sure the bill is valid forget it. They do not pick up the phone when you call, the voicemail even says they don't - they will call back within 2 business days. If you give them your work hours they will make sure they call while you're at work, so they don't have to talk to you. I am now forced to rely on my health insurance statement to reconcile these bills since, as another poster pointed out, they don't itemize their bills. Only tell you the penalties if you don't pay up. This company's lack of transparency, and inadequate customer support considering they bill monthly, is not good.

If I could give this company a zero 0/5 I would. I don't think I've ever given a review for any…read morecompany - but BJC home health care is the WORST home health supplies company I have EVER dealt with! And I have had to deal with many of them. The main problems are that they send the wrong supplies - and I mean ALL the supplies are incorrect. You can rarely get them on the phone - when you do they are always rude. When you leave messages - no one calls back. Every month or so I'd receive a VM from them threatening to send me to collections because of "insurance problems." Every time I'd call back I'd be told that the "problem was resolved" and I "shouldn't worry." Fast forward to January 2024 and I have now received a collections letter for over $1400. Turns out, that after one year of no services - BJC home health care NEVER figured out how to bill my insurance company. The $1400 is some kind of random amount that was sent without me receiving any services or supplies. Nor did I ever receive a statement. Just a letter from a collections company. Stay away from this company at all costs! It is a terrible home health company.

I've only heard wonderful stories about this home. This is where I'd like to live out my elderly…read moreyears, if I'm blessed to live that long.

I would give six stars if I could. We were very anxious about having to put our 90 year old mother…read moreinto assisted living. Between other family members I have probably been to at least two dozen area senior care centers (from alright to not acceptable). None of them come close to the care our mother has received here. I called many other facilities that had a continuum of care and they all said that our mother would be skilled nursing (because she requires help transferring and dressing) which would be $6,000+ per month for a shared one room. St. Agnes said they thought they could get her to improve and be more independent and they were right. Here she has her own studio apartment. They are genuinely concerned about all aspects (physical, mental and spiritual) of our mother's wellbeing. She has been here only a month and we have already seen a physical and mental improvement in her. The nuns are very compassionate and coordinate every aspect of her care.

My brother needed a Home Care to look after him. And Royal Assistant Care has done a wonderful job…read moresince the first meeting I had with them. Great job Guys

From the owner: Royal Assistant Care offers top tier services to your loved one. We go out our way to make sure…read morethey are comfortable and respected. We offer wide ranges of services no matter the age we want to service you.

Caring for my mom with Alzheimer's has been one of the hardest things I've ever done. We needed…read morehelp but were nervous about letting someone new into the house. Here at Home Healthcare made the transition easier than I expected. The caregivers are calm, patient, and understand memory care. They keep my mom on a routine, redirect her gently when she gets confused, and treat her with dignity. That matters more than anything. If you are looking for memory care in St. Louis and want people who truly care, I would highly recommend calling Here at Home Healthcare.

Here at Home Healthcare provided 24/7 in-home care for my father, who has Alzheimer's. Their…read morecaregivers were patient, kind, and experienced with dementia care, which made such a difference in his comfort and stability. The communication was excellent, and we always felt informed and supported. If you're searching for trustworthy home care in the St. Louis area, especially for memory care or long-term support, this is the team you want. They truly go above and beyond.