I picked this service for my CPAP machine and supplies because they had a respiratory therapist…read moreclose to my house. I am really regretting this decision. The e-bills come from a random email address that looks like a scam, and when you log onto their website you are informed that there is a $6 fee PER TRANSACTION to pay online (I have an employer-provided HSA debit card and use that). If you want to pay over the phone, or even check to make sure the bill is valid forget it. They do not pick up the phone when you call, the voicemail even says they don't - they will call back within 2 business days. If you give them your work hours they will make sure they call while you're at work, so they don't have to talk to you. I am now forced to rely on my health insurance statement to reconcile these bills since, as another poster pointed out, they don't itemize their bills. Only tell you the penalties if you don't pay up. This company's lack of transparency, and inadequate customer support considering they bill monthly, is not good.

If I could give this company a zero 0/5 I would. I don't think I've ever given a review for any…read morecompany - but BJC home health care is the WORST home health supplies company I have EVER dealt with! And I have had to deal with many of them. The main problems are that they send the wrong supplies - and I mean ALL the supplies are incorrect. You can rarely get them on the phone - when you do they are always rude. When you leave messages - no one calls back. Every month or so I'd receive a VM from them threatening to send me to collections because of "insurance problems." Every time I'd call back I'd be told that the "problem was resolved" and I "shouldn't worry." Fast forward to January 2024 and I have now received a collections letter for over $1400. Turns out, that after one year of no services - BJC home health care NEVER figured out how to bill my insurance company. The $1400 is some kind of random amount that was sent without me receiving any services or supplies. Nor did I ever receive a statement. Just a letter from a collections company. Stay away from this company at all costs! It is a terrible home health company.

I've only heard wonderful stories about this home. This is where I'd like to live out my elderly…read moreyears, if I'm blessed to live that long.

I would give six stars if I could. We were very anxious about having to put our 90 year old mother…read moreinto assisted living. Between other family members I have probably been to at least two dozen area senior care centers (from alright to not acceptable). None of them come close to the care our mother has received here. I called many other facilities that had a continuum of care and they all said that our mother would be skilled nursing (because she requires help transferring and dressing) which would be $6,000+ per month for a shared one room. St. Agnes said they thought they could get her to improve and be more independent and they were right. Here she has her own studio apartment. They are genuinely concerned about all aspects (physical, mental and spiritual) of our mother's wellbeing. She has been here only a month and we have already seen a physical and mental improvement in her. The nuns are very compassionate and coordinate every aspect of her care.

This is a really good company to work thru. Very helpful, and convenient! Being able to be a help…read moreto someone you care about that needs it is absolutely great!

Emerest is the best home health care in Missouri. They always answer the phone the first time I…read morecall and are very friendly and willing to go out of their way to help. Highly recommend!

The Key has been wonderful for taking care of my elderly father. their communication has been…read moreperfect with family members. they nurses that take care of him are loving and kind and even sing songs with him. can't recommend them enough! Julia Blair Griggs

Our Mother absolutely loved her night care assistant and so…read moredid we. We had peace of mind knowing that our Mother was so well taken care of. We learned at 1:00 p.m. that we needed care for our Mother that same night. We called Home Care Assist at 1:00 and they met with us at 3:00 the same day. They were able to have a night care giver that same night. After that, our Mother had the same care giver every night, Monday through Friday. Different care givers came on the weekends. They were very dependable and punctual with their service. If there were any changes in the schedule the company communicated well with us. We would feel very comfortable recommending the services of this company to anyone who needs assistance.

Seniors Home Care took wonderful care of my Aunt. When we needed their services, they responded…read moreimmediately. All of their staff were so professional and compassionate. Our family was able to depend on them to help for as long as needed without any gaps. It was such a comfort to my Aunt and all of us.

Seniors Home Care came to the rescue. My mom was released from the hospital with very little…read morenotice after refusing to go to a nursing home. She needed skilled care and it was a holiday weekend. Seniors Home Care had a nurse meet me and promptly set up in home care. The nurse was thorough, caring, and very professional. The care givers who subsequently came to my parent's home were loving, hard working, skilled professionals who adapted to my mom and dad's way of life. They provided skilled care until my mom was able to get back on her feet and now continue to provide care three times a week. The care givers drive both my parents, each with a walker, to the grocery store, pharmacy, doctor's appointments and random errands. On the days there is a Senior Home care skilled professional in the house I am at ease knowing they will get a good meal as well as arrive promptly at the doctor's office with someone able to handle two weak adults. The care giver becomes a friendly companion and provides amazing feedback to the family. They maintain an detailed notebook and in their spare time they do light housekeeping and laundry. They provide the assistance my parents need to stay in their own home and afford the rest of the family a much needed break from care giving chores. They arrive on time as scheduled. It takes a special person to enjoy working with the elderly and Seniors Home Care has found numerous such people. Senior Home Care does an amazing job of training these motivated care givers to make them the best in the industry. They welcome your feedback and even provide flexibility with a few days notice in scheduling care.

Community oriented care agency. If you are looking for a career of home health care., Companion…read morecare , personal care. Flexible schedules, and weekly pay is an incentive. Check out the website for FAQ.

We have been extremely pleased with VA of Webster Groves…read more The initial consultation was helpful because they were able to find just the right person(s) for our mom. What began as companionship turned into friendship and much more. Words to describe our experience are Reliable/dependable Trustworthy Flexible Willing to do anything asked of them The office staff is quite helpful and returns my calls promptly. We are grateful for the good experience and have recommended to our friends needing similar help.

Everyone in the agency is a mandated reporter but has failed a few times to report an issue until…read morepast the 30 day mark. They're prices are HIGH for the employee NOT to do any lite housekeeping with the amount of $$$ they charge!

We used their services about 5 months. The corporate support team was great with the exception of…read moreone nurse who questioned why my mom was discharged from the hospital despite me answering all her medical questions; it was ridiculous and the far fetched term stability came up. The schedulers treated the employees very poorly and there was a big disconnect with matching employees to patients/families. I was very surprised their pool of help was so lousy before the pandemic. I hate to imagine what it is like now. Their help was a revolving door for filling 4 hour shifts. It was exhausting to train the warm bodies they sent out. They finally worked with other agencies when they were short staffed which helped. I think they tried to keep morale up for some employees with parties but it seemed to encourage lots of gossip among caregivers about patients. There were about 5 great caregivers but the rest had attitudes, didn't want to follow directions, slept or sat and watched TV. The caregivers wouldn't walk my dad 15 feet with a gait belt, even the men! We didn't shop around with other agencies to compare but the best chances of getting better caregivers with an agency is to request 8 hour shifts, few weekends and few evenings. This probably works best for working families but not for us. We did need 24/7 care for a month and it was mostly poor quality with little coordination among workers with the exception of 2 employees I'll be forever grateful for. Corporate filled in for staffing shortages and helped immensely too; I'm not sure if other agencies could do this. Overall, the workers did nothing to encourage independence or engage with the patients much. We had one caregiver try to raise her payrate by saying my mom needed more assistance even though I was there. However, I think all agencies have most of these issues to some extent. I'd recommend installing cameras because some things went missing. Luckily, friends recommended non agency caregivers and everyone thrived after that.

It's taken me awhile to write this review. In August, my father, who had been battling cancer for…read moreseven years, finally gave us his fight & came home to die in peace. My mother, sister & I would be his caregivers for the next two weeks. We had zero idea what we were doing, what to expect, what we were in for. We hired another home healthcare company previously & it was an *awful* experience during the one time of our lives we weren't emotionally equipped to deal with an awful experience. At my wit's end with this other company, I stood outside on my parents' porch at 6pm on a Saturday & called PHC, fully expecting to get voicemail or an answering service to leave a message with & have my call returned on Monday. But no, a REAL person answered (Angelo--fitting since he turned out to be our angel, lol), listened to my story of family crisis, took only my first name, phone number & parents' address & told me someone would be at their house in 90 minutes to assess the situation & get us a competent caregiver THAT NIGHT. During that 90 minutes, unbeknownst to me until later, he lined up 24/7 care for my Dad--without even knowing my last name, without taking my credit card number, without me signing a contract. His colleague, Diana, arrived 90 minutes later, as promised, & got us squared away. Their caregiver showed up as promised & the others did as well all the days that followed--with Diana texting or emailing me just to check in & see how we were doing. All were caring, competent professionals. It was clear PHC treats their staff better than the average healthcare company because they were pulling the cream of the crop in the way of caregivers. We ended up having my Dad transferred to Evelyn's House five days later because we were unable to keep him comfortable at home but during our days before that, this company & their staff made our family feel loved, supported & cared for. It's very clear that their hearts are in the right place. I could not recommend them more highly for any time in your life you might need some extra hands--recovering from a surgery or injury, end-of-life care, etc. GOOD PEOPLE.

From the owner: Private Home Care is proudly based in St. Louis and leads the next era of home care with heart,…read moretechnology, and an unmatched commitment to quality. Founded on 24-hour care, we have the depth and expertise to support every level of need. As a family-owned, non-franchise provider, we offer a true concierge experience--flexible, responsive, and fully customized. Our exceptional caregivers are backed by strong systems and modern technology that enhance safety, independence, and peace of mind. Simply put, no one does home care the way we do.

Caring for my mom with Alzheimer's has been one of the hardest things I've ever done. We needed…read morehelp but were nervous about letting someone new into the house. Here at Home Healthcare made the transition easier than I expected. The caregivers are calm, patient, and understand memory care. They keep my mom on a routine, redirect her gently when she gets confused, and treat her with dignity. That matters more than anything. If you are looking for memory care in St. Louis and want people who truly care, I would highly recommend calling Here at Home Healthcare.

Here at Home Healthcare provided 24/7 in-home care for my father, who has Alzheimer's. Their…read morecaregivers were patient, kind, and experienced with dementia care, which made such a difference in his comfort and stability. The communication was excellent, and we always felt informed and supported. If you're searching for trustworthy home care in the St. Louis area, especially for memory care or long-term support, this is the team you want. They truly go above and beyond.