Caring, professional staff. The executive director, Jeff Roderick, and the Director of Nursing,…read moreDiana Blank - were compassionate and professional. My mother's experience there was brief, but I would recommend Arbor Oaks Terrace Memory Care Residence without reservation.

From the owner: Located in Newberg, Oregon, Arbor Oaks Terrace Memory Care Residence provides residents with…read moreassisted living and memory care services. The facility is a member of the Frontier Senior Living family of senior living communities, comprised of 100-plus properties spread across more than 15 states, and utilizes Frontier's industry-leading Spark™ Lifestyle Program to administer quality memory care to those residents diagnosed with Alzheimer's and other forms of dementia. Amenities include chef-inspired cuisine, medication management, 24/7 emergency response, daily activities, and much more.

All in all, the cost might seem high at first but it includes meals and all utilities unless you…read morecan't use the house Internet and must pay for your own. But the cable TV is free. But they have lousy food and system of food service. Without any cafeteria sort of option, residents have no recourse but to sit at a table and wait for the courses of food to come out one by one. Sometimes, a half hour goes by before they even take dinner orders. Seniors who could manage a cafeteria line could get their food, eat, and then do whatever they want but they are bound to use the dining room. Too much pork, too many sauces, terrible pizza, things mixed with cheese, and iceberg is the only lettuce they use in their salads. Communications are poor. Many residents miss meals or come to few of them or do not come to this or that meeting for one reason or another. Yet, sometimes, announcements are sometimes made before meals or at a meeting. Staff knows not everyone is there. They seem to be counting on word of mouth. The other system for sharing information is one of blaring loudspeakers in the hallway. A senior with compromised hearing have told me that, like me, they can hear it but cannot make out what is being said. A member of the Christian community chose the Wednesday night film: The Chosen--a film series about Jesus. Being a series, it tied up each Wednesday night with its Christian film. It is not a documentary but follows a Christian version of the story of the Jew Jesus which represents neither the scholarly, the historical nor the Jewish consensus.

Excellent food, very comfortable environment, and amazing staff. Very happy my mom is at Astor…read moreHouse.

Caregiver Connection was great with getting back to me in a timely manner not only in the beginning…read morebut also whenever I had any questions. The Caregiver we chose was excellent! Wish we could have kept her longer, but was unable to keep my father at our house due to his Alzheimers. I would use them again if the need arises.

Caregiver Connection is absolutely the BEST!…read more Rahe caregivers try represent are of the highest caliber, and their office staff are friendly, knowledg

Dr. Bury is the best!…read more I walked in, not having been able to see correctly for several years, and walked out in an hour with a proper diagnosis and correct contact lenses. The gift of sight is priceless. I was able to see the stars clearly for the first time in years. All the staff are very friendly and helpful.

Everything about my son's visit was top notch. I REALLY appreciate how the doctor told him she…read morewasn't going to prescribe glasses for his far-sightedness (really minimal) if he'd just put them in a drawer & never wear them. She was thorough yet sensible. Love it.

My in-laws paid their $150K move-in fee on the basis of the promises made over the course of…read moreseveral years that the rent and minimal fees were all inclusive. This retirement community was supposed to be economical, safe, and convenient. Meals were supposed to be discounted, with many services like a shopping shuttle and medical transportation included. In truth, they could have lived in a bigger, more luxurious room at the Best Western down the street and eaten all their meals at a local restaurant for less money than they ended up paying. After move-in, the free shopping shuttle and medical transport were shut down because Friendsview "couldn't find a driver to hire". This, to my knowledge, has never been subsequently addressed. Their 500 sf apartment cost them $1200 per month, initially. They ended up cooking their own meals because meals were $12 each ($72 per day for 3 meals for 2 people). Eventually, my FIL had to go into the Friendsview memory care program, which was supposed to be a greatly discounted program for residents of Friendsview. Thereafter, the monthly rent and fees amounted to $3000. That did not include supplies used in the memory care unit. They were charged for every item supplied, every aspirin, and every latex glove at exorbitant rates. To add injury to insult, workers in the memory care unit mismanaged my FIL's medication. Because one of the medicines was causing him to slip into unresponsiveness , his doctor ordered it stopped. When he was found unresponsive a few days later it became apparent that he was being given the medication despite a note in his chart to stop that medication. My in-laws granddaughter is an RN, and when she questioned why the drug was still being given staff argued with her that it was doctor's orders. The financial burden was more than my MIL could sustain long term, so when my FIL died she moved out, abandoning the $150K buy-in money. Our experience is that these people are dishonest, uncaring, incompetent, and will squeeze every penny out of their clients that they can. Avoid this place like the plague.

I was on staff for a short period, several months. I found the management to be very poor at…read morecommunication with staff. They provided zero training. Overall, very disorganized on the management end. Disappointing. Mission was just a statement, not a fact.