TERRIBLE customer service and SCARY night nurse!…read more Zero communications from management--I had to chase them down with several emails in order to just get the names of the nurses that were assigned to me. I guess they think that people are ok with random strangers showing up at their home. The day nurse was really nice, but the night nurse was AWFUL. She had fallen asleep on my couch and when I woke up in the middle of the night because of the pain I was in, she was so upset that I had woken her up. I felt I had to tiptoe around my own home just so I wouldn't disturb her. She complained that she didn't have anything to do and when I said she could leave early since she didn't want to be there, she insisted she stay anyway, just so she could get paid to sit around, complain, and be a bully. STAY AWAY!!!!

I was much more than happy with Griswold Home Services. Home care started the day after I first got…read morein touch with them. The executives were efficient, responsive, and cheerful, and my home helper was wonderful. She was warm, hard-working, and thoughtful; she took initiative when appropriate, and she arrived on time every day. Highly recommended!

Complete disaster. The nurse who did the initial assessment warned us that they were having…read moretrouble finding staff, and it went downhill from there. The first caregiver they sent had no idea what she was doing. The second one who came the following week stayed for less than an hour, then announced she was leaving and simply drove away. The management was not apologetic.

These guys are great! From my first contact, they were professional, kind, thoughtful, and…read moreefficient. My driver, Shazia, was the absolute best! I'm pretty particular, and she accommodated all of my requests. I wouldn't hesitate to use them, again. Thank you guys so much!

Excellent experience with this home health aide company. Caregivers are friendly, respectful, and…read moregenuinely committed to helping with day-to-day needs, whether that's light cooking, personal care, or simple companionship. They manage to be incredibly helpful while still remaining unobtrusive, which has made their presence natural. My loved one feels comfortable and supported rather than overwhelmed. Their scheduling flexibility has been a huge advantage as well. They have always been willing to adjust visit times or add extra support (even helping plan and cook a lunch for my loved one and her guests) when unexpected needs arise. What truly sets them apart, though, is their transparency. Their online portal gives our family detailed updates after each visit, including notes about how my loved one is doing and any observations we should be aware of. Having that level of insight and communication has given us enormous peace of mind, particularly as only some of us are local to our loved one. Our siblings living out-of-state can still feel connected and in-the-loop. I can't believe I'm the first review.

Lavenderly is extremely responsive, addressing questions or schedule changes quickly and…read moreprofessionally. Communication is always clear, and their online portal means I no longer have to wonder how visits went because I have direct access to visit notes. The caregivers can even offer light tech support - a huge bonus! Highly recommend this company.

My elderly parents live in Centreville, while I'm out in California, and as my father's dementia…read moreincreased, I was afraid that I wouldn't be able to find the right kind of care to keep both him and Mom at home. But then I found Independent You. Independent You has been so terrific with finding the right carers, responding quickly to any problems, and working with me while I'm on the other side of the country, that I can't imagine how their service could be any better. From the first meeting and establishment of the care plan for my father, I knew I was in capable, professional hands, and so their services have proved so far. Dad has been thriving under their care, and I have especially appreciated their efforts to make sure we have the same set of rotating carers, which I know has been difficult during Covid times. Having Independent You's assistance for my parents has made it easier for me to sleep at night - at last!

We have worked with Independent You for close to four years now and expect many more years of…read moreservice. They always strive to assign caregivers that are absolutely compatible with their clients. Mary Beth and Jo Anne are quick to resolve issues. Their scheduler, Ruth, is sensitive to the client needs. Their accounting is spot on and their references to outside services that maybe required are definitely high quality. If you have any questions about their quality, I welcome your direct messaging.

Synergy was there for me in a situation that was completely urgent and fragile…read more Mitch and his staff are detail oriented, caring, organized, prompt, and committed to being the best option for their clients. I highly recommend them to anybody in need of in home care. They feel like family.

This Arlington-based franchise operation (zip code 22202) is a FRAUD. Do not believe any of the…read morereviews on this website or any site associated with this agency. If you love your loved ones and truly care about them, STAY AWAY AND BEWARE of its modus operandi. First of all, one of their modus operandi to RAISE THE HOURLY RATE, they tell you their caregivers (CG) are on double time (even if they are not) and that "the owner wishes to meet you half-way by charging you $50 per hour." If you wish one of their CGs to come back or if you say good things about a CG, the rate goes up! They said, I am horrendously "picky" when it comes to CGs. In truth, they should be embarrassed. For $36-$76 per hour, I expect a top notch service - all their CGs barely do nothing!!!! Synergy Arlington NEVER SCREEN their caregivers (CG). The CGs they sent were SMELLY (with the exception of one who came in the evening between 4PM-8PM, they all smell like SKUNKS), super late, unprofessional, unreliable, highly opinionated, and the majority had no clue on what they are doing. Synergy's schedulers, Filipina office manager, and owner are just as BAD. The Ghanaian office scheduler is very dismissive, highly insensitive, and lacks candor. For example, she wants you to work with her schedule instead of the other way around. In her inability to find a CG on the time slot I selected, she insisted that I accept her proposed schedule. Turns out, she was LYING. It was just a ploy, and I caught her red handed!!! She ended up going back to my original schedule because from my conversations with the CGs, my schedule was easy to fill as they prefer to either work their normal job or whatever they chose to do. Of course, this Ghanaian officer person never apologized. In a separate situation of her inability to carry out the spirit of the contract of the care service, she insisted on me accepting a male CG even if I preferred a female CG. Talk about unprofessionalism and allegedly being #1 in the care industry, this Ghanaian office queen is very needy and cannot get her acts together. There was not a day that she did not call or sent me text messages more than once. OMG. Such a work of Art with a capital "A." Yes, NONE of the officer personnel, including the owner use a professional email address. All of them use "gmail." None of the CG uses a uniform so you can easily identify them!!! When I raised my concerns to the office manager, nothing happened. When I reached out to the owner, instead of finding a solution, he offered to supposedly let me go as if I was unprepared to cut ties. That confirmed my suspicion that all the office personnel were working at the behest of the owner. Yes, I had been researching for weeks, however, at that time, I was being careful and reading the service agreement for legal actions. When I first read about Synergy, I thought they could be trusted, or they were that good because all the reviews were way up there. They are nowhere close to these reviews. In fact, all these reviews are FALSE!!!!! Perhaps, it is right to say, they wish they are this good. On the scale from one to 10? I rate them NEGATIVE 10 or 100. So, when the owner offered to clear me out of the contract, I never hesitated!!!! The following day, I had a different agency start right away, that quick and I have never been soooooooooooooooo happy. I wish I had found this agency instead of Synergy. Because of this bad experience, I do not think I will overcome my PTSD with this franchise. The fact that Synergy allows this operator to continue to exist, they also failed. They do not conduct due diligence. It is clear to say they are all about the money, not about care as they seem to advertise. I will NEVER reach out to Synergy even if it is the last franchise operation in the face of this earth. DO NOT BE A VICTIM. NEVER BELIEVE ALL THE SPARKLING REVIEWS. SYNERY IS TERRIBLY BAD-BAD-BAD.

Just wanted to share the good experience my family had with this home health agency. My mother…read moreneeded nursing and physical therapy services after her hospitalization and Esprit was the agency we got referred to. The nurse Sene and physical therapist Chris were both very professional and patient with my mom. Through their patience and perseverance, my mother was able to walk again without any wobbling and she even developed the confidence to go on long walks within our neighborhood! I'll definitely recommend this agency if any loved one needed any therapy and nursing services at home.

Amazing service and very nice staff. I called to inquire about possible service for my grandma and…read morethey were very helpful. They gave me all the information, and also told me what services they would provide if need be. I recommend them!

We used the Silver Spring branch of Specialty Care Services and had nothing but wonderful…read moreexperiences with this organization. Venise helped coordinate all of needs while assuaging all of concerns and our care giver, Yancy, was a gentle, ameliorating soul who was always kind as she was helpful.

We absolutely love Lorraine, she is wonderful and makes such a difference in our lives. Her…read morepositive energy, compassion and professionalism gives me peace of mind every day and makes a challenging situation feel manageable. We could not have asked for a better or more dedicated caregiver for my brother. Thank you!!

Take note that most of the reviews on yelp the poster only has one or two reviews these are…read moreabsolutely paid reviews I am a verified Yelp user and a real person with a real experience No showed for appointments and did not get back to my parents after multiple pleas of help. I am the emergency contact. For the first time in my fathers 18 year battle with cancer, I was not contacted. Literally every single other health care company and doctors office has called me IMMEDIATELY when they could not get ahold of either of my parents (both of whom are disabled, one of which literally can't speak on the phone and if anyone even attempted to do their job they would know that). Cavalier waited A WEEK. To call me. Their excuse for being no shows was that they "couldn't get ahold of anyone". They have had my information this whole time my dad has been literally starving to death and unable to move. Thanks to cavaliers unbelievable incompetence and dangerous neglect he's back in the hospital. Unbelievable.

We were faced with the option of staying in the hospital or going home - we opted to go home using…read moreCavalier Healthcare and BioScrip. Our first contact with Shawna was great and Annie made the last two visits. What wonderful people and what caring service - if we ever need home are again we will definitely use the same team! God Bless these folks!