My wife and I were directed to Assisting Hands by a family friend and we were very pleased. Working…read morewith Brett, Jane, Eileen, and the rest of the team from Assisting Hands was great. One of my greatest concerns, based on interactions with a previous care provider, was lack of effective communication. I brought this up to Brett and his team during our initial meeting and he ensured me there would be plenty of communication. Brett and his team kept my wife and informed of all significant actions, and some not-so-significant actions, and it really put us at ease. Our previous care provider would often send me text messages asking how to do this or that for my mom. Assisting Hands, on the other hand, would provide me with notification when an important event like a doctor's appointment had been completed. I was thoroughly impressed with the genuine care and the professionalism from the management team, and I was equally impressed with the caregiver Assisting Hands provided. As our business relationship with Assisting Hands concluded (mom moved into memory care) I made sure to relay to Brett and his that my wife and I couldn't thank them enough for coming to our rescue when we needed it most. Brett and his team allowed my wife and me some much needed relief. I recommend Brett and Assisting Hands to anyone in Northern Virginia area.

I would give more stars to this company if I could! My elderly mom had a knee replacement surgery…read morethat ended up being really tough to recover from and things quickly got over my head. I called Brett Sanders at Assisting Hands and he had someone at my house that afternoon to assess my Mom's needs and a caretaker showed up the next morning. Truly wonderful people who treated my Mom like gold! I'm so thankful for everything they did for us! Highly recommend!!!

several years ago I hired Isabel to look in,after my mom who was living alone at 91…read more She immediately discerned was not well and personally took her to nearby hospital, where she was admitted with pneumonia. First life save. On further examination, they learned severe dimentia and needed nursing facility. Second life save. After that I hired her to go through my moms effects ...a daunting task.. all of which was dine with full professionalism . Third life save. Then my,mom needed to be transported to facility closer to me which she undertook. Again!! Live save. She continued to inquire after my moms heslth for the next 4 years of her life. She is fantastic. Totally recommend without reservation. She has full understanding of medical needs and empathetic understanding. iain Lowrie

My family recently engaged Isabelle to assist our mom when needed, and especially as a personal…read moreassistant for my sister. We could not be more pleased. Isabelle is cheery, exceptionally helpful, highly competent, resourceful (and resource-full), responsive to all of us. I am so glad that she has joined us in being there for my mom, now and into the future! Bonnie M.

I enlisted Comfort Keepers to take care first of my dad, then my mom. Although their needs were…read morevery different (dad - cancer; mom - dementia) Comfort Keepers was able care for both of them in a very professional yet very compassionate way, from the time they got sick until the day they passed. The management team is wonderful as well. My mom was very stubborn and didn't want to be "baby sat" so she went through one caregiver after another. But Comfort Keepers kept trying, sending over youthful and energetic caregivers and older and calm ones, until finally they found one with whom my mom felt comfortable. I cannot recommend Comfort Keepers highly enough. They were a Godsend at a time when my family really needed help, and we all will be forever grateful.

Highly recommend this service. Compassionate, dependable and very trustworthy. They answer your…read morecall/ text promptly and treat your family member like one of their own.

Lighthouse Senior Care Consultants saved my sanity and helped my family through our most difficult…read moretime. When my wife was diagnosed with Alzheimer's, I did not know what to do or where to turn. I tried to hire some caregivers on my own with very mixed results. Through a recommendation, I found Courtney Lavander and her team at Lighthouse Senior Care Consultants. After an initial assessment they not only recommended professionals I needed to talk with but also advised me on what steps to take in what order. The directed me to Lawyers, financial planners, doctors, caregiving companies, safety specialists, handymen, recreational therapists and finally several Memory Care facilities. Courtney was with us from the initial diagnosis, to the day my wife passed away. I cannot express how much she helped our family. We would never have found so many great resources without her, or knew how to talk with all these groups to get what we needed. Courtney and staff are extremely professional and compassionate. They always kept a human touch with my wife and my family. They were truly a delight to work with and were the best advocates for my wife that I could have ever asked for.

SmithLife Homecare staff/caregiver was very knowledgeable, caring and kind to my parents…read more We are all 100% satisfied with her performance. Their office is located in Friendship Heights (Chevy Chase), which makes it very convenient for us. Sincerely, Mike Parker

I had a great experience with Dr. Gilbert! He was professional, knowledgeable, and truly caring. He…read morelistened to my concerns and explained everything clearly, which made me feel comfortable and confident in my treatment. The staff was also friendly and efficient. I'm very grateful for the care I received and highly recommend Dr. Gilbert for orthopedic care!

My family recently used this hospice company for my father, and unfortunately, our experience was…read moredisappointing. The admission process started well. The representative who met me at the hospital was kind, informative, and clearly explained the hospice services. However, things became much more difficult once my father was discharged home on a Friday afternoon. Although he arrived home around 2:30 PM, no hospice nurse came until approximately 9:00 PM that evening. During those critical first hours, we had very little medication or medical supplies and felt completely unsupported. I called multiple times throughout the day trying to find out when someone would arrive, but the only number provided connected me to a nurse hotline. While the nurses were helpful and compassionate, they had no information about scheduling and could only tell us that someone would come "at some point" that day. When the nurse finally arrived, she was kind and did her best to help, but she came without basic supplies such as a thermometer and alcohol pads and had to ask us if we had them available. Throughout my father's time in hospice, we never felt that we had a dedicated nurse or a consistent point of contact. The hotline nurses were helpful in guiding us on medications and comfort measures, but we often felt lost and uncertain about what to expect. We were also disappointed that no social worker or other support team member was available to help us during this difficult time. I understand that my father was admitted on a weekend, but hospice patients and their families need support seven days a week, especially during the first days after discharge from the hospital. While the individual staff members we encountered were caring and tried their best, the overall coordination, communication, and support fell far short of what we expected from hospice care

Same situation as many here, unfortunately. They've batted 0/10, either missing every single…read moreappointment or showing many hours late. They rarely answer calls, and call back about half. We waited hours on many occasions for things like a doctor or a bed. The doctor, who showed three and a half hours late, did offer only morphine as others have said, but in our case this seemed to improve the situation. Just something to look out for though, if your situation is different. But again, would highly recommend looking elsewhere in the first place. Our experience with Capital Caring was nothing like what friends/family have experienced with other local options. So sorry for your situation. Look elsewhere to avoid more strain.

Mom has Alzheimer's and I'm her primary caregiver; we live together. I've used 3 different agencies…read morewhen I needed additional help. My experience with the first two agencies was frankly terrible, and it drove me to put in a LOT of effort and time into finding individuals I could hire directly. But when my own knee surgery resulted in a short-term need, it seemed a good opportunity to try another agency. I'm so glad that I did! Assisting Hands is now part of my long-term strategy for making this care arrangement work as long as it possibly can. A geriatric care manager -- in a position to know about many different agencies -- recommended Assisting Hands to me. From the start it has been a significantly different and better experience than working with other agencies. They are large enough to truly have their act together, yet small enough to be incredibly personable and accessible. Their caring, responsiveness, flexibility and efficiency are truly fantastic. They get the big important things right: they ask smart questions and truly listen to your answers to try to find people ideally suited to your needs; they have a large pool of truly qualified people to draw from; they work really hard to have one caregiver cover as many of your requested shifts as possible even when it's a non-standard, changeable schedule; they don't pressure you for more hours than you need, nor pass you from one administrator to another every week; they don't artificially jack up prices when they hear desperation in your voice or shame and blame you when a caregiver doesn't fit your needs. They also get the secondary details right: they are always reachable, their response time is incredible, their nurse does an intake in the least obtrusive way possible and even then only when required by Maryland state law or the tasks involved, caregivers can login via an app that utilizes GPS for an efficient time card system, they can help with longterm care insurance reimbursement, and paying invoices is a snap online. I really couldn't ask for more. They get my highest recommendation...and my continued business!

Steve is awesome and his staff are so good at helping us manage our difficult elderly relative…read more Highly recommend.

I consulted with Felicia Jones of Envisage Care when my elder care consultant suggested I work with…read moreEnvisage to arrange for in-home care for my mother. Ms. Jones came to my mother's home and conducted a comprehensive evaluation of my mother's abilities and needs after a series of my mother's health emergencies. Ms. Jones was observant, compassionate, and very helpful in setting up a plan for scheduling in-home care. She gained my mother's trust which was an important step. A combination of my mother's improved condition, along with a family decision to ultimately limit the amount of care my mother needed, led us to eventually choose another path for the time being. Ms. Jones was more than understanding of our situation, and offered very helpful advice that guided our way forward. As my mother's needs evolve in the future, I can say that we would definitely seek the services of Envisage Care again. Thanks to Ms. Jones and all at Envisage who were so supportive of us during this difficult period. - Michael Lawrence Washington, DC

I can't speak highly enough about the responsiveness and professionalism of Felicia Jones of…read moreEnvisage Care. I was connected with her through a friend. She contacted me right away on a Saturday night and took the time to listen to my needs for extended care for an elderly relative. By the next day not only was she working on a plan to make this happen, she provided me with other relevant referrals and resources I would need for a smooth transition. As it turned out, we did not end up needing the services at this time as another family member will be resuming care. But I have no doubt we would have been delighted with this partnership and should circumstances change, I know I will call Envisage Care immediately.

Homewatch was the perfect place to get the help I needed for my father. I needed help taking care…read moreof my father for a month while he was living with me. I can't tell you how much we loved the help we received. My father has Parkinson's and his mobility is limited. The care giver, whose name is Paulina, was amazing! She came before her scheduled time on each visit and developed such a great relationship with my father. She bathed him, took him for walks, ironed his clothes, made his bed, arranged for his food and had great conversation with him. She was an Angel and having someone like her to care for my father was something I will never forget. Everyone at Homewatch from Tim the owner to all the staff were so kind and understanding and worked with me on any schedule changes or additional needs. I hope to employ their services when my father visits next!

My mother passed tragically in July of Glioblastoma, her illness was a rollercoaster. I am still…read morein contact with the caregivers from Homewatch who were amazing and empathetic people. Again, I highly recommend this company to you.

First of all everyone I met working for Exceptional Home Care are very friendly and very…read moreknowledgeable. They are experienced, they care and they are helpful. My sister is getting eye surgery for cataracts soon, and the staff is able to take her to her appointments AND do the necessary care in the home and shopping. They are wonderful people!

When my Dad was sick, we had a series of home health care workers taking care of him. One or two…read morewere wonderful, most were somewhat less so. I wish we had known about Exceptional Home Care then! Genet Bersoma, the owner, makes sure that each person she sends to my Mom's house is a caring, careful, professional care giver. We find her employees entirely trustworthy about showing up and taking care of business while they are there.