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    Visiting Angels

    5.0 (2 reviews)
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    4 years ago

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    6 years ago

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    Presbyterian Homes of Bloomington

    Presbyterian Homes of Bloomington

    2.5(4 reviews)
    3.2 mi

    I worked here for two years, two long. I can say that the staff at PHS Bloomington care about their…read moreresidents and their work, with it showing each day. In fact, they serve a little TOO well, with little reward or benefit from the administration. Sadly, PHS Bloomington is fraying at the seams because of the toxicity that is present there, thanks to the Campus Administrator. Micromanagement, workplace abuse, quiet firings, you name it. Do your due diligence when picking this facility for yourself or your loved ones, because that toxicity does trickle down to the resident's care.

    I took my mom here for rehab following a shoulder replacement, and we were generally satisfied with…read moretreatment. The place is aesthetically pleasing to look at, and it doesn't have that "smell" that some of these types of places are known to have exuding from them. Mom was happy with the room and the quality of the care. And she was especially happy with one nurse, who cut up her food. (Which, after having a shoulder replaced, really helped because she only had use of one arm at the time. It's a little disconcerting, though, that no one else seemed to realize that cutting up food with one hand for an elderly person would be a problem for her. And my mom isn't the type to say anything about it.) There was one major problem, at her release, as my mom was given a narcotic prescription to manage her pain. (She did, after all, have her shoulder replaced, which is major surgery and there is pain associated with the recovery of such an invasive procedure.) The problem was that the doctor left off the amount of narcotic pills for the pharmacist to fill. And the pharmacist CAN'T DO ANYTHING WITHOUT A SPECIFIC AMOUNT for narcotics. (They won't give you anything other than to suggest taking Tylenol!) And then we couldn't get a hold of the doctor, as (apparently) they're pretty much MIA for the weekend after 2pm on Thursdays. And, in my mind, this really was an severe oversight that so little help was available for my mom after the fact. Though I wouldn't let this little story dissuade you from coming here, BUT if you're going to be in need of prescription on an out-patient basis, I'd be doubly sure that it's properly filled out; particularly if you'll want to get it filled after 2pm on a Thursday.

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    Presbyterian Homes of Bloomington
    Presbyterian Homes of Bloomington
    Presbyterian Homes of Bloomington

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    Yorkshire of Edina

    Yorkshire of Edina

    2.4(5 reviews)
    1.0 mi

    My mother has been in the assisted living at Yorkshire of Edina for over a year. They've been…read moregreat! The staff seems to try their best... my mom can be difficult but the staff handle her with grace. The building itself is beautiful and well maintained. The food is pretty decent, I join my mom for meals sometimes and the dining room is always nice and social. What's especially great about Yorkshire is the location. Other buildings we toured were located on a highway or in an industrial area but this building is in the heart of Edina with lots of amenities nearby. My mom uses a walker but she is still able to get to the library, the coffee shop, and the Target nearby. I think overall management is pretty good considering the high turnover that is rampant in the senior care industry. Personally I think it's stupid for people to complain that low paid caregivers are not some amazing high end professionals. It is what it is, if you don't like it, hire a top of the line nurse for $75-$100/hour! My mom's meds have never been screwed up, she is medication averse but the staff make sure she takes all her pills, her apartment is always clean, her laundry is done regularly, and they try to engage her in social activities.

    My wonderful spouse needed physical rehab, and what is called "respite care." Yorkshire is right…read moreacross the street from where we live, so it seemed ideal. They determined she should be on the memory ward in order to receive the best possible treatment. It that was their best, everyone there is in trouble. A brief summary: From 8/1 - 8/8 she had no way to summon help. On 8/1 or 8/2 she had an accident overnight. The two aides the next morning yelled at her for not using the toilet... Note: She was there recovering from surgery for a broken pelvis and hip replacement. Rarely was given a hot meal. Some meals were never brought. We special ordered meals they offer, and she rarely got them. Sign on door said room was to be kept locked (so other patients would not wander into her room). I never found it locked when visiting. On more than one occasion, aides endangered her by how the transferred her from wheelchair to bed. Or, in leaving her sitting alone on side of bed. They were short-handed, but did not cut down on the number of patients. Patients were left on their own in the hallway. One spent most of time crawling on all fours. Poor lady. I could go on, but hopefully, you get the very dark and scary picture. Urge you to not send a loved one to this modern day Bedlam.

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    Visiting Angels - personalcare - Updated September 2026

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