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BrightStar Care

5.0 (2 reviews)
Open • Open 24 hours

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Visiting Angels Senior Home Care

Visiting Angels Senior Home Care

1.0(1 review)
4.8 mi

I contacted this location to check out pricing and was quoted $30 per hour. They set up a meeting…read morewith my mother and I. At that time they went through and collected all the information about my mother and her needs. My mother suffers from dementia and I needed to find help. I was in a panic on how to help her stay living where she was. We talked about the needs for consistent people, care, hours and a routine assessment that's what's important for people suffering from dementia. She was supposed to bring me a contract and didn't. They said nothing additional about any charges. Since this was my first experience with this situation, I was relying on the details to be discussed by them. My daughter and I were both understanding the charge for her care would be $30 per hour. The first weekend they sent a very young girl to care for my mother. I met her there and she had no idea of the care plan they told me they provide to the care givers. I spent quite a bit of time going over everything. The girl smelled very strongly of smoke, which was not good for my mom. She was not the right person for my mother. She was calling me with questions about how to care for my mother. The next weekend they sent a different person again. I was called at least 8 times during her care to answer questions. They did send a contract by email to me which I couldn't read. The pages weren't full pages, and I didn't spend a ton of time trying to piece together an unreadable email. I did sign it though. From that signature, they stated I agreed to pay all these additional charges for my mothers care. 4 nine hour shifts were over $1300. When you have an informational meeting, charges need to be discussed. You should have a hard copy right in front of you to go over all the unexpected charges. At that time you would find out that the amount they quoted was just a starting figure, which they never stated. I would be very careful of this company. When you are caring for an elderly mother its a very stressful time. I was taking care of her for over 5 years be myself. Just make sure you ask the questions they do not tell you. Apparently, they do not find it necessary to provide you with any information unless you ask.

From the owner: Visiting Angels East Metro is proud to be a part of the nationwide network of Visiting Angels…read morefranchised home care agencies. Our Angels provide essential personal home care services including in-home care, dementia care, respite care, senior personal care, elderly care, and companion care services. With our assistance, seniors can continue to live independently in their own homes. Our philosophy is to provide the best possible one-on-one care while giving total respect to our caregiving staff. At Visiting Angels East Metro, we provide the very best support, so our elderly clients receive top quality care wherever the need exists. This is why Visiting Angels is East Metro's choice for homecare.

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Visiting Angels Senior Home Care
Visiting Angels Senior Home Care
Visiting Angels Senior Home Care

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Home Instead #230 Minneapolis & West Suburbs - Home Instead Care Giver and their client in the bathoom, putting on a band aid

Home Instead #230 Minneapolis & West Suburbs

4.8(4 reviews)
23.8 mi

I appreciate all the hard work that everyone at Home Instead provided to make Del as comfortable as…read morepossible. I know that there were some times that were more challenging and thanks for being there for us. I sure miss the nice ladies that would come and help. Del was so sick for a long time and now he is in a better place where he can breathe and walk. Thanks to all of you, Sincerely Connie

I have worked for Home Instead Senior Care Minneapolis and Western Suburbs for 7 years and the…read moreexperience has been wonderful! Over these 7 years I have enjoyed a variety of seniors that have enriched my life as well as I have enriched their lives. The office staff of Home Instead Senior Care Minneapolis and Western Suburbs is very receptive to the employees and families needs and matches the skill level of the CAREGiver with the loved one. The families that I work with are very happy with the service we provide and how I have cared for their mother and/or father. The care that I take with their parent(s) allows them to be the daughter or son to their parents and they do not have to worry about the care giving aspect. I have seen a relief from them after I have come into their lives; it is like a weight has been lifted from their lives. Many of the family members have said to me that I am an angel sent to them and they are very appreciative of all I do for their mother and/or father. As an employee of Home Instead Senior Care Minneapolis and Western Suburb, I feel valued and respected for what I provide to the families who request our service. The Home Instead Senior Care Minneapolis and Western Suburb offers a variety of classes for the CAREGivers, which ensures we are trained before we are sent to the home or facility of the person's loved one. There is a trained nurse on staff and when a need arises we can contact her and get immediate medical help. This gives the family a sense of security that when they accept me into their lives as the CAREGiver, they know that there is a solid staff of professionals involved with the care of their loved one(s). The families and seniors are assured that I will treat their loved one/them with the same loving care I would treat my grandmother, my mother or how I would want to be treated.

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Home Instead #230 Minneapolis & West Suburbs - Home Instead Care Giver and their client

Home Instead Care Giver and their client

Home Instead #230 Minneapolis & West Suburbs
Home Instead #230 Minneapolis & West Suburbs - Home Instead Care Giver and their client getting ready for the day

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Home Instead Care Giver and their client getting ready for the day

BrightStar Care - homehealthcare - Updated May 2026

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