Honestly this place is terrible no words can explain how bad it is. I wouldn't even give it a one…read morestar. The staff is overworked, underpaid, hard-work goes unnoticed and unappreciated. Management is terrible, they expect all these expectations/high quality services from staff and employees but cant seem to notice that they're over working us. We are so tired trying to keep up with the pace of the work load. Doing our very best in every possible way to provide the best quality care for our residents. We love our job, thats why we tend to stay here so long and work for our residents. Please higher more people to put on the floor or give us a raise. So it seems like our work is actually worth something because the work load and pay isn't balanced. Additionally, instead of providing all these educational learning resources, because of how many warnings this building has gone through. Maybe we should look at why it even happened that way in the first place. Because literally everything we do is in a time crunch, of course accidents are bound to happen. Like it would be nicer if you hired more people to work, the work will be evenly distributed. There would be less of a rush and for things to be done correctly/accurately. But that int a topic y'all are ready to talk about because we know y'all can afford to hire more people to work but choose not to. Lastly, standing up for staff and employees. We are usually the first people to get accused of something and not even our own employer stands up for us. Which is why so many people leave. For example, one staff member that used to work there was accused of abusing a resident and was interrogated by police officers. After the interrogation they literally begged her to stay and work because they were so short staffed. When she was supposed to go on leave due to the allegations, and for an investigation. It was probably so traumatic for her but they just expected her to continue working. When her livelihood was on the line. Which just demonstrates that there is no support for their staff and employees. So furthermore, do a better job, there is a lot of improvements that need to be made. Im even surprised this place is still running and operating when administration is doing bare minimum and it just trickles down to all of us.

The most wonderful health care facility around, my family member lived there for seven years - they…read moretook exceptional care of him.

st Croix hospice has been wonderful. I cant say enough about the loving care and commitment to my…read moremom who lives in her daughters home. they have compassion, very detailed. Offer several services to keep mom comfortable. She is on very little medication at her age of 108. Thank you to the office staff, all the nurses and aids that make my mom's final days whenever that is as comfortable as possible. We love your dedication to the patient

my mom is on with them for her hospice care needs.. The communication is not very good and when I…read morehad moved her to another facility that they had recommended to was a nightmare and there was neglect I had reported to the social worker, the social worker has not investigated anything regarding my mom's neglect it is not right! how your family member has rights as well and they are not protected is a scary thing. other staff members are very good and there's some with communication issues or getting the right information. I do not recommend this place for your family as far as communication and med issues as well. the social worker is suppose to be supportive and on your side when these issues arise instead they turn their heads to this! I have made reports! not great if you want to get answers, you have to figure them out yourself And fight for your family members no one else will!!! this is horrible so much stress to go through when all you want to do is spend that energy on your sick mother! I'm sad for my mom to have to go through what she endured I was the only one to save her from harm. You trust your family with compassionate people and that's not always the case so sad! She was heavily over medicated on morphine! Than told me she was actively dying which she was not and giving last rights because we thought we were near the end when she was over medicated! You don't see red flags until you go through it wow unbelievable!!!!

This community is one of a kind. The caregivers and nurses are competent and caring. They will go…read moreabove and beyond for your loved ones. One only has to walk around once to truly understand how special of a place this is.

I would like to recognize Jeff Rank who runs the Rock Steady Boxing Program at The Commons on…read moreMarice for the outstanding job that he does in running a program that is fun but challenging. It is also very effective. My personal experience is that I came to the gym one year ago. I was using a four wheel walker and my strength and balance were poor. One year later I am now walking independently...and I don't need a nap after each class! The person that I hold responsible for this improvement is Jeff. He comes to the program with a strong background. He is dedicated to each of his boxers and is constantly working to improve the program and gym. He also spends a tremendous amount of time researching Parkinsons and is a wonderful resource. I can't thank Jeff enough for the difference he has made in my life.

Be careful when deciding to place a loved one at a Lifespark community. They are sure to tell you…read morethat they are transparent. I can only speak about Polar Ridge in North Saint Paul. I have witnessed many things that have not been addressed accordingly. They don't like reviews that are true and will delete them. Hope you get to read this before that happens.

I am writing this review on a Lifespark community called Eagle Point Senior Living in Appleton, WI…read more My mom moved in as independent living and after less than a year moved to assisted living. We picked this place because it's beautiful and everyone working there is very nice. They have nice amenities and mom could be social and meet some nice residence. It is a very expensive place but because mom wouldn't have to move as her needs changed we thought it would be best. She lived at Eagle Point for just over 2 years on a month to month lease and my mom passed away on 4/8/2026. They had her money for rent for the month of April and level 2 assisted living. Since they did not provide care for most of April we were expecting a refund for assisted living portion and was told we would be receiving it. But they took rent out of the refund for May until the 8th. Instead of getting over a thousand back we got just over $200. Just want anyone moving there to beware of this. Also thinking she would not have to move even if she ran out of money was not true. Your put on a waiting list and if there is not a studio available you have to leave. At over $5k a month to live there paying her own way over 2 years we had that worry. CNA were very nice but they did go through a lot of new ones in the 2 years. If it weren't for Hospice care coming in addition the Eagle Point staff, mom would not have had the care she needed in her last couple months. CNA's at Eagle Point do not have a good leader and they do not have enough of them. They are over worked and frequently need to rush to another resident feeling like they couldn't provide the care they wanted to give. I know options for this type of living are not good. If we could have found a place for mom to have in house care we would have done that towards her last months.

Gracewood in Highland Park is a very well run place. The administrator Sara is who it starts with…read more She trains her employees well and every time I have walked into the provider you see very caring employees not just doing their jobs but actually go above and beyond to make sure all their clients are well cared for. The employees I feel so little things for the individuals they serve to make sure they are treated with dignity and respect. Joy is the head nurse and she also does a great job. It is about team building and making sure new ideas are brought up to make sure residents are loved and cared for. I am so glad my mother in law care coordinator recommend to check out Gracewood when I was told there might be an open bed. They are very much about team approach.

My mother has been living at Gracewood for over two years and she loves it and we (her family) are…read moreglad she is comfortable and well cared for. The staff is like a family who are looking out and always interested but also give mom respect and privacy. She has had a variety of ups and downs and everyone including the house manager, the nurse and the staff all are honest and kind with me to keep me informed and connected even when I can't be with Mom as much as I wish. All the staff seem to really like the residents and visit and chit chat when they can. I am so appreciative that I am never "nickel and dimed" for all the little things like someone helping Mom to get dressed sometimes or doing a quick coat of paint on her nails. The building smells good and is decorated for seasons and holidays. It is relatively small which we all like so that Mom can stay active and have some freedom even though her dementia is significant. Her geriatrician visited and made a house call and was very impressed at how well rooms and overall layout were designed to accommodate the needs of elderly and ability to integrate different levels of cognitive and physical abilities together. Check it out!

They are so gentle and caring. A good amount of nurses took the time to answer our questions and…read moresoothe our worries. The rooms are immaculate and we felt as comfortable as possible.

My wife received home care services from Our Lady of Peace. The nurses and the physical therapists…read morewere so kind and professional. They helped us through a very difficult time. We feel very blessed to have had their care.

OPSL is lovely - great staff, great building, great activities - it is just lovely. It is…read morecomfortable and the costs are under control. I am delighted my parents can stay at OPSL.

We are so grateful for the care my mom received at Oak Park Senior Living. The atmosphere was so…read morepositive and supportive. They made her so comfortable during her final days. We always felt she was well cared for even when we were not there by her side. It was so nice to have such a high level of trust that mom was listened to and respected. From the leadership to the front line staff everyone was exceptional. Thanks for all you do.

We moved Mom here for memory care 8 months ago. The staff was extremely caring and attentive to…read moreher needs. Everyone was extremely friendly, warm, and inviting. Management and staff were always available for family should a need arise. This a very professionally run organization and I would highly recommend it as a home for anyone needing to address memory care issues for an elderly parent. We were pleased with the variety of activities provided for memory care patients as well as for those living in the independent and assisted-living areas as well.