My mom had 2 strokes, and a seizure recently, and was placed there 2 separate times for…read moretransitional care. I was blown away by the quality of care she received! She had OT and PT daily M-F, and the staff was wonderful. They took time and care with my mom and others, and staff always available when she needed them. The food they served was outstanding as well. I also appreciated the folks in administration, Everyone was so kind and helpful.

My mother had to cope with moving from independent living to hospital to rehab to a very poor AL…read more(recommended by a "local senior living advisor") for 4 months before finding CareSuites. Her health and cognition dropped severely. This was all within 7 months. It is very difficult to see beyond the hype of marketing in this industry and find the truth. CareSuites was truly a Godsend. We are so grateful for the mission, standards, and consistent loving care that this Nonprofit lives up to. And CNAs. Not hired off the street, "trained on the job". An RN on duty 24/7. Proper staffing. Low turnover. Quality care. My mother changed to the MD and ARNP that come out every week to see clients by appointment. A real difference for the healthcare assessment on site. My mother passed in hospice here after 9 months. She and we were blessed.

I work at this facility, I believe this is one of the most loving and caring group of people to…read morework with. Walker Methodist care suites is a home for senior citizens. The staff/resident ratio is 1 staff for every 5 residents. I have worked at several senior homes, this is the only place that I have worked at that has a ratio like this.ratio like this. What I love about Walker Methodist is how the residents are loved and cared for. There are several activities each day for the residents, there is a top chef cooking demo once a month. The residents are always going out on day trips. Most importantly, this is a home for our seniors and we are all family.

I worked here for two years, two long. I can say that the staff at PHS Bloomington care about their…read moreresidents and their work, with it showing each day. In fact, they serve a little TOO well, with little reward or benefit from the administration. Sadly, PHS Bloomington is fraying at the seams because of the toxicity that is present there, thanks to the Campus Administrator. Micromanagement, workplace abuse, quiet firings, you name it. Do your due diligence when picking this facility for yourself or your loved ones, because that toxicity does trickle down to the resident's care.

I took my mom here for rehab following a shoulder replacement, and we were generally satisfied with…read moretreatment. The place is aesthetically pleasing to look at, and it doesn't have that "smell" that some of these types of places are known to have exuding from them. Mom was happy with the room and the quality of the care. And she was especially happy with one nurse, who cut up her food. (Which, after having a shoulder replaced, really helped because she only had use of one arm at the time. It's a little disconcerting, though, that no one else seemed to realize that cutting up food with one hand for an elderly person would be a problem for her. And my mom isn't the type to say anything about it.) There was one major problem, at her release, as my mom was given a narcotic prescription to manage her pain. (She did, after all, have her shoulder replaced, which is major surgery and there is pain associated with the recovery of such an invasive procedure.) The problem was that the doctor left off the amount of narcotic pills for the pharmacist to fill. And the pharmacist CAN'T DO ANYTHING WITHOUT A SPECIFIC AMOUNT for narcotics. (They won't give you anything other than to suggest taking Tylenol!) And then we couldn't get a hold of the doctor, as (apparently) they're pretty much MIA for the weekend after 2pm on Thursdays. And, in my mind, this really was an severe oversight that so little help was available for my mom after the fact. Though I wouldn't let this little story dissuade you from coming here, BUT if you're going to be in need of prescription on an out-patient basis, I'd be doubly sure that it's properly filled out; particularly if you'll want to get it filled after 2pm on a Thursday.

$14,000/month should at least get you a private room but the shared room is really my only…read morecomplaint. He lives in a space half the size of my bedroom. They have no storage areas for residents as many other homes do so he can only have what fits in his room. Most of the staff is very friendly. They all know my dad and always tell me how sweet he is. He had an issue with one worker, I called in for something else and mentioned this to the person I was talking to, and the next day the administrator and the head nurse had addressed it and called me to update. They label all his clothes I bring in for him and do laundry there every week or so. Everything is included. The coordinator Rochelle who sets up his appointments and transportation when needed is wonderful. She also helps him when he has a video appointment. The food seems decent and they come by every day to set up his meals for the next day. If he doesn't like something that's scheduled he can order an alternative like a cheeseburger or something else. I bought him a fridge so he can have his Coke in his room but they also have a vending machine for pop and snacks. I haven't been able to visit as often as I like due to my own health and disability but they keep me updated and he likes participating in the activities they have for patients like bingo and different crafts. I know it's a hard transition for most people to lose their independence and most nursing homes are not ideal unless you are a millionaire. But if you're on Medicaid (which they will help you apply for) it's not bad and my dad seems happy most of the time. All his income goes to the facility and MA covers the rest. He gets ~$130 a month for incidentals but I try to provide him with what he needs.

The campus was in a lovely area and this facility was a very close second but my positive…read moreexperience is worth mentioning. My Mom's final choice really came down to wanting to be in the city center vs somewhere more peaceful. Amy could not have been more kind, helpful, and professional. She was clear in communications which I am grateful for as this was a complicated move with all the emotions and demands on my personal life. She really helped lead the way on next steps in a collaborative way that made my life easier and really improved my confidence in our steps as a family and in this team and facility. Also, the connection to Fairview is very positive for us as it is deeply embedded in Minnesota as a care provider which is also important.

can't wait to take my son out of this place. They welcome you with open arms and then once they get…read moreyou in there, they change all the rules everything that we signed up for they took away from him half the staff shows up late half the staff doesn't show up they took away my son's private help and I would give that a thumbs down and removing him ASAP. also, my granddaughter got bit by a bat inside the home yes Evergreen a bat

Reviews Evergreen Homes…read more Google review summary 5 4 3 2 1 4.0 (4) Reviews Sort by Most relevant Newest Highest Lowest SKP 2 reviews No way! Never! Don't do it. Never put your loved one here ! My story could make a Netflix movie. Unless they get new ownership and a new President, don't do it. They lie and tear families apart. The most horrific experience I have ... More Patty Bradley 4 reviews 2 weeks ago New well, isn't it beautiful on the outside, but on the inside it's another story. My son went to this home and they promised him the moon, and then just a few weeks into it ,They pretty much took away everything they promised. I wouldn't ... More Luke Jenkins Local Guide·64 reviews·11 photos 7 months ago Beautiful Homes! MATT BROWER 10 reviews 11 months ago Sarah Hallmark-Brower 6 reviews·12 photos 11 months ago This is hands down, one of the best care homes in the Twin Cities. Eunie, the owner, is one of the most respected nurses in the Twin Cities and she goes above and beyond for her clients like no other. Also, she owns the homes with a Dr who can round right in the home. There is almost nothing that Eunie cannot do. 3 Reviews Evergreen Homes Google review summary 5 4 3 2 1 4.0 (4) Reviews Sort by Most relevant Newest Highest Lowest SKP 2 reviews No way! Never! Don't do it. Never put your loved one here ! My story could make a Netflix movie. Unless they get new ownership and a new President, don't do it. They lie and tear families apart. The most horrific experience I have ... More Patty Bradley 4 reviews 2 weeks ago New well, isn't it beautiful on the outside, but on the inside it's another story. My son went to this home and they promised him the moon, and then just a few weeks into it ,They pretty much took away everything they promised. I wouldn't ... More Sarah Hallmark-Brower 6 reviews·12 photos 11 months ago This is hands down, one of the best care homes in the Twin Cities. Eunie, the owner, is one of the most respected nurses in the Twin Cities and she goes above and beyond for her clients like no other. Also, she owns the homes with a Dr who can round right in the home. There is almost nothing that Eunie cannot do. 3 Luke Jenkins Local Guide·64 reviews·11 photos 7 months ago Beautiful Homes! SKP 2 reviews 2 minutes ago New No way! Never! Don't do it. Never put your loved one here ! My story could make a Netflix movie. Unless they get new ownership and a new President, don't do it. They lie and tear families apart. The most horrific experience I have ever had! They should be shut down for the horrible, terrible things they did and the lies they made up. Thank God everyone realized and saw what they were doing and my mom is safe and out of there and I see her every single day. They purposely kept me from my mom. They are cruel, heartless, and I wonder how they sleep at night. There are a few nice staff, but most are 2-faced and lie. My mom is no longer being held hostage in their homes. I could give you graphic details and pictures but it's not worth it. They are not worth my time. Thank God everyone saw through the lies and got my mom out safely. Their doctor is worthless and doesn't have a clue how to do his job. Seriously, keep your loved one far away from this company. In the house my mom was in one resident died, then another one died shortly after, then my mom rushed to the ER. I started to fear something fishy was going on. The RN has zero personality and gives you zero confidence in her abilities. I could go on and on but I have said enough. Beware: If you report them to MDH or MAARC, the President will keep you from your family member. I am thankful for Ulissa, Ace, Ann, and Brooklyn. I certainly hope the 4 of you move on to a more reputable company and realize the terrible company you work for. It's a cult-like facility and actually scary. It's an absolute shit show. So glad my mom escaped their cult-like prison safely. They actually told me that Red Robin would be her home permanently. Then they pulled a stunt saying it would be shut down and moved her to the more expensive house to steal her money. The other house never shut down and the other 2 residents my mom lived with still live there. They wanted my mom's money. Thank you to the Guardian and the Ombudsman. You saw their true colors. My mom is free and safe and I get to love on her non-stop. The staff at her new facility are amazing and so understanding and loving. Night and Day Difference! Stay away please!

My mom entered Heritage in September, 2022. Lynn helped with so much of the transition to…read moreHeritage. When you enter heritage you might think you are entering grandmas house. Lace curtains, flowered carpet all add to the charm. Mom's room was nice size. We were able to add our personal touches. Big window. The staff has been there for a long time. Everyone we met was kind, caring and concerned. We knew mom was in good hands. When something happened, the nursing staff reached out to let us know. We always felt like we were well informed. Lynn also helped provide resources for funding and financing. We really appreciate everyone. Mom passed away in December, 2022.

My grandma lived here for a little over 2 years. Emerald Crest seemed like a decent place at…read morefirst, it didn't have those gross smells, the staff were nice, it always appeared clean, the rooms are spacious & have private half bathrooms. My grandma has dementia and started to decline rapidly over her time span here to the point she couldn't walk anymore or feed herself. Our family would visit often enough to where the day staff got to know us pretty well. My grandma would often have bruises and cuts and would cry and say that the male staff at night were hitting her and handling her rough. We would pop up from time to time and find the male staff "hiding" or sleeping in the visiting room. When confronted why my grandma would still be sitting at the dinner table hours past dinner, not changed or properly helped for bedtime routine they would brush it off because they always assumed we would come do it. We ended up putting a camera in her room which captured her falling due to her being left in her room for hours a day and needing assistance going to the bathroom and they wouldn't check for hours. Also found that they would often remove her from her room at random hours to "go to the bathroom" which was odd because she had a bathroom in her room. We even offered a commode that they could roll right up to her bed so she wouldn't have to travel far. We often had to clean her room (which is fine) because we wanted it to be properly cleaned & for her to be comfortable. We knew someone else's mother who was placed here while my grandma was here. She was very early in her dementia diagnosis and more aware. She also sustained bruises and said it was a male staff at night mishandling her. The staff member was moved to another house which is disheartening & terrifying. After my grandma had a sustained multiple injuries to the point we felt the decline in her health was due to lack of care the nursing home suggested we move her to the "hospice house" because they generally have more staff (but the flip side to that is everyone in that house needed A LOT more care and there was never enough staff). While in the hospice house they did push for my grandma to actually go into hospice because of the level of care she would need they obviously could not handle. My grandma had to wear diapers but she could still tell you when she needed to use the bathroom. We've caught them telling her to go in her diaper vs doing the work to put her on the toilet. She didn't like the feel of using the diaper and when she would use it they wouldn't change her for hrs which caused more issues. We'd often show up and she would almost always need to be changed. I feel like my review is getting a bit long and I've only covered 1/2 of the issues here. My grandma is no longer at Emerald Crest due to one too many preventable falls under their care where they tried to blame us when in fact that the staff neglected to care for my grandma while she was in their care.

From the owner: Memory Care Burnsville, MN…read more At Burnsville Emerald Crest by Cassia, seniors will find thoughtful memory care in an assisted living setting where each individual's personal preferences are valued. Our assisted living services help residents with tasks like dressing or showering and are tailored to their needs. Through specialized training and individual senior care plans, we partner with residents to maximize their abilities and encourage independence, enjoyment and opportunities for success. A structured daily program includes exercise, music, crafts and more. In addition, on-site visits by professionals who provide medical and therapy services offer convenient support for physical concerns. As with all our programs, memory care also includes spiritual support for residents and families. Current availability in our Vine and Marigold houses. Contact us for more information.

Helpful, friendly, and well informed... Good variety of…read moreprograms, activities and outings. I've lived here for two years, no complaints.

Highly unethical place. My sister was recuperating from a…read morerehab center, where she was told she was doing fine and could live on her own. Instead she opted to what she thought and was told was assisted living care for a couple of months.. When she got her bill, which was more than twice what she thought it would be, there was MC listed, which is Memory Care, She was there even though she can take care of herself because my sister said she put paper towels down the toilet and it overflowed. The Mainstreet associate said she needs to be in Memory Care. She is now in what I consider prison people come in to check in on her day and night without knocking and she cannot leave the building unattended. It is obvious they do not care about their patients only how much money they can make off of them.