I worked here for two years, two long. I can say that the staff at PHS Bloomington care about their…read moreresidents and their work, with it showing each day. In fact, they serve a little TOO well, with little reward or benefit from the administration. Sadly, PHS Bloomington is fraying at the seams because of the toxicity that is present there, thanks to the Campus Administrator. Micromanagement, workplace abuse, quiet firings, you name it. Do your due diligence when picking this facility for yourself or your loved ones, because that toxicity does trickle down to the resident's care.

I took my mom here for rehab following a shoulder replacement, and we were generally satisfied with…read moretreatment. The place is aesthetically pleasing to look at, and it doesn't have that "smell" that some of these types of places are known to have exuding from them. Mom was happy with the room and the quality of the care. And she was especially happy with one nurse, who cut up her food. (Which, after having a shoulder replaced, really helped because she only had use of one arm at the time. It's a little disconcerting, though, that no one else seemed to realize that cutting up food with one hand for an elderly person would be a problem for her. And my mom isn't the type to say anything about it.) There was one major problem, at her release, as my mom was given a narcotic prescription to manage her pain. (She did, after all, have her shoulder replaced, which is major surgery and there is pain associated with the recovery of such an invasive procedure.) The problem was that the doctor left off the amount of narcotic pills for the pharmacist to fill. And the pharmacist CAN'T DO ANYTHING WITHOUT A SPECIFIC AMOUNT for narcotics. (They won't give you anything other than to suggest taking Tylenol!) And then we couldn't get a hold of the doctor, as (apparently) they're pretty much MIA for the weekend after 2pm on Thursdays. And, in my mind, this really was an severe oversight that so little help was available for my mom after the fact. Though I wouldn't let this little story dissuade you from coming here, BUT if you're going to be in need of prescription on an out-patient basis, I'd be doubly sure that it's properly filled out; particularly if you'll want to get it filled after 2pm on a Thursday.

The campus was in a lovely area and this facility was a very close second but my positive…read moreexperience is worth mentioning. My Mom's final choice really came down to wanting to be in the city center vs somewhere more peaceful. Amy could not have been more kind, helpful, and professional. She was clear in communications which I am grateful for as this was a complicated move with all the emotions and demands on my personal life. She really helped lead the way on next steps in a collaborative way that made my life easier and really improved my confidence in our steps as a family and in this team and facility. Also, the connection to Fairview is very positive for us as it is deeply embedded in Minnesota as a care provider which is also important.

This place was .... ....exactly what so many nursing homes are known for. I really wouldn't know…read morewhere to start with my complaints. This facility hides it's horrors, and silences many who complain. This facility pays to write up glowing, high rated articles and reviews about itself. The facility even commits fraud, and covers it's tracks. Not very well, I I have proof. My advice, RUN THE OTHER WAY. Take your Loved one home. It's a far better option than this place was for my parent.

My grandma had the pleasure of living here for 16 months and we are so glad she was able to call…read moreAmira home. The people here (residents and staff) truly care for the residents. Thank you to everyone who made this a great place for families to come to visit and always feel welcome. It doesn't go unnoticed!

From the owner: Conveniently located in Bloomington, Minnesota, our vibrant and pet-friendly senior living…read morecommunity offers residents a sense of belonging that comes with engagement and connection. Whether they are taking advantage of our extensive amenities and programming, socializing with neighbors and staff, shopping or dining in the neighborhood, or spending time in their bright and spacious studio, one- and two-bedroom private apartment homes, residents of Amira Choice Bloomington experience the best of every day, their way

I'm writing to share my profound disappointment with our experience at Friendship Village, where my…read moreaunt and uncle lived for years.  My aunt transition from independent living, to rehabilitation care, to memory care, with the family pouring hundreds of thousands of dollars into FV over the years.   Having seen most of the facility and levels of care over the past 5+ years, it is clean and generally well maintained. It is understaffed and the level of turnover indicates poor compensation for frontline workers. This underfunding occurs despite the fact that the "non-profit" that owns it, Lifespace, is worth over $500,000,000. A nearly $100,000,000 expansion occurred at FV over the past few years, too.   If you are looking for a socially vibrant place for your loved one, please keep looking. Common areas are not structured to encourage gatherings; there is a dearth of social interaction opportunities and when you roam the hallways on walks or tours you will hardly encounter a single soul.   The week of my aunt's entry into hospice (at Friendship Village with an outside provider) I drove from out of state to spend what I soon found out would be her last hours at her bedside. We received barely a check-in from the staff. When I asked questions, someone would tell me they would find out for me and I would never see them again. Upon her passing, I was left on my own to navigate move-out procedures, cleaning, sorting, etc. Every question I asked was met with confusion, a promise to return with answers, then no answers. The morning after she died,  when I was coming and going with her belongings, no one checked in with me or offered any sympathy. Questions like "Where do I put the trash? Do you offer clothing to other residents or do I donate to Goodwill? What about extra medical supplies?" Crickets. Wherever your money is going, it's not going toward keeping employees current on policies and procedures with residents/patients. It also should not fall to the PCAs and MAs to do this work-- staff a place adequately to handle issues once someone dies. I was in a constant state of disbelief that such an expensive place wouldn't even acknowledge a death until two days after it happened.   Calling the business office a few weeks later to handle remaining paperwork, the individual on the phone was so cold I actually asked if she knew that my aunt died, because her behavior did not seem to match the topic.  The response? "Yes."   The first communication I received after my aunt died was two days later, via a brief email expressing sympathy, with the rest of the email detailing the cost we would incur due to leaving things behind and asking about various items remaining in the room. Now, had anyone answered my questions the day after her death, I would have been able to dispose of things appropriately. When the social worker who sent the email did not hear back from me within a few hours, she called me (I was traveling back home). I suggested that if she wanted to truly practice social work, she should find a new spot, because being the fee enforcer is probably not what she went to school for (the contacts I had with the RD, RN, and SW were generally very good, to be fair). If you do move your loved one here, plan to pay exorbitant amounts of money to do a lot yourselves. This is a sentiment I now see I share with other reviewers. Your money and your loved ones' last days are better spent someplace else.

From the owner: Friendship Village of Bloomington is a nonprofit senior living community centered on exceptional…read moreindependent living, where residents enjoy the freedom, comfort, and convenience to shape each day their way. Our campus offers an array of amenities--including chef-prepared dining, fitness and wellness programs, a heated indoor pool, walking paths, creative arts spaces, lifelong learning opportunities, and a full calendar of social, recreational, and cultural activities--all designed to support an active, fulfilling lifestyle. Residents appreciate maintenance-free living, security, and the assurance of higher levels of care on-site if ever needed. Newsweek, in partnership with Statista, has named Friendship Village of Bloomington the #1 continuing-care retirement community in Minnesota and ranked us among the top ten CCRCs in the nation for three years in a row, underscoring the quality, service, and community experience we take pride in delivering every day.

My mother had to cope with moving from independent living to hospital to rehab to a very poor AL…read more(recommended by a "local senior living advisor") for 4 months before finding CareSuites. Her health and cognition dropped severely. This was all within 7 months. It is very difficult to see beyond the hype of marketing in this industry and find the truth. CareSuites was truly a Godsend. We are so grateful for the mission, standards, and consistent loving care that this Nonprofit lives up to. And CNAs. Not hired off the street, "trained on the job". An RN on duty 24/7. Proper staffing. Low turnover. Quality care. My mother changed to the MD and ARNP that come out every week to see clients by appointment. A real difference for the healthcare assessment on site. My mother passed in hospice here after 9 months. She and we were blessed.

I work at this facility, I believe this is one of the most loving and caring group of people to…read morework with. Walker Methodist care suites is a home for senior citizens. The staff/resident ratio is 1 staff for every 5 residents. I have worked at several senior homes, this is the only place that I have worked at that has a ratio like this.ratio like this. What I love about Walker Methodist is how the residents are loved and cared for. There are several activities each day for the residents, there is a top chef cooking demo once a month. The residents are always going out on day trips. Most importantly, this is a home for our seniors and we are all family.

can't wait to take my son out of this place. They welcome you with open arms and then once they get…read moreyou in there, they change all the rules everything that we signed up for they took away from him half the staff shows up late half the staff doesn't show up they took away my son's private help and I would give that a thumbs down and removing him ASAP. also, my granddaughter got bit by a bat inside the home yes Evergreen a bat

Reviews Evergreen Homes…read more Google review summary 5 4 3 2 1 4.0 (4) Reviews Sort by Most relevant Newest Highest Lowest SKP 2 reviews No way! Never! Don't do it. Never put your loved one here ! My story could make a Netflix movie. Unless they get new ownership and a new President, don't do it. They lie and tear families apart. The most horrific experience I have ... More Patty Bradley 4 reviews 2 weeks ago New well, isn't it beautiful on the outside, but on the inside it's another story. My son went to this home and they promised him the moon, and then just a few weeks into it ,They pretty much took away everything they promised. I wouldn't ... More Luke Jenkins Local Guide·64 reviews·11 photos 7 months ago Beautiful Homes! MATT BROWER 10 reviews 11 months ago Sarah Hallmark-Brower 6 reviews·12 photos 11 months ago This is hands down, one of the best care homes in the Twin Cities. Eunie, the owner, is one of the most respected nurses in the Twin Cities and she goes above and beyond for her clients like no other. Also, she owns the homes with a Dr who can round right in the home. There is almost nothing that Eunie cannot do. 3 Reviews Evergreen Homes Google review summary 5 4 3 2 1 4.0 (4) Reviews Sort by Most relevant Newest Highest Lowest SKP 2 reviews No way! Never! Don't do it. Never put your loved one here ! My story could make a Netflix movie. Unless they get new ownership and a new President, don't do it. They lie and tear families apart. The most horrific experience I have ... More Patty Bradley 4 reviews 2 weeks ago New well, isn't it beautiful on the outside, but on the inside it's another story. My son went to this home and they promised him the moon, and then just a few weeks into it ,They pretty much took away everything they promised. I wouldn't ... More Sarah Hallmark-Brower 6 reviews·12 photos 11 months ago This is hands down, one of the best care homes in the Twin Cities. Eunie, the owner, is one of the most respected nurses in the Twin Cities and she goes above and beyond for her clients like no other. Also, she owns the homes with a Dr who can round right in the home. There is almost nothing that Eunie cannot do. 3 Luke Jenkins Local Guide·64 reviews·11 photos 7 months ago Beautiful Homes! SKP 2 reviews 2 minutes ago New No way! Never! Don't do it. Never put your loved one here ! My story could make a Netflix movie. Unless they get new ownership and a new President, don't do it. They lie and tear families apart. The most horrific experience I have ever had! They should be shut down for the horrible, terrible things they did and the lies they made up. Thank God everyone realized and saw what they were doing and my mom is safe and out of there and I see her every single day. They purposely kept me from my mom. They are cruel, heartless, and I wonder how they sleep at night. There are a few nice staff, but most are 2-faced and lie. My mom is no longer being held hostage in their homes. I could give you graphic details and pictures but it's not worth it. They are not worth my time. Thank God everyone saw through the lies and got my mom out safely. Their doctor is worthless and doesn't have a clue how to do his job. Seriously, keep your loved one far away from this company. In the house my mom was in one resident died, then another one died shortly after, then my mom rushed to the ER. I started to fear something fishy was going on. The RN has zero personality and gives you zero confidence in her abilities. I could go on and on but I have said enough. Beware: If you report them to MDH or MAARC, the President will keep you from your family member. I am thankful for Ulissa, Ace, Ann, and Brooklyn. I certainly hope the 4 of you move on to a more reputable company and realize the terrible company you work for. It's a cult-like facility and actually scary. It's an absolute shit show. So glad my mom escaped their cult-like prison safely. They actually told me that Red Robin would be her home permanently. Then they pulled a stunt saying it would be shut down and moved her to the more expensive house to steal her money. The other house never shut down and the other 2 residents my mom lived with still live there. They wanted my mom's money. Thank you to the Guardian and the Ombudsman. You saw their true colors. My mom is free and safe and I get to love on her non-stop. The staff at her new facility are amazing and so understanding and loving. Night and Day Difference! Stay away please!