The little lady spiked a nasty high temp that required a visit to the ER. For a first time parent,…read morethat's a terrifying experience, but considering she's doing well, I am able to look back at that long night with some clarity. Everyone we encountered was great. They truly had a fantastic touch with little ones. The Dr. who treated us was especially amazing in her first-time parent bedside manner. The ER has been recently remodeled and, wowzers, it's first class. Once you are admitted to a room, they make you comfortable with a reclining chair and flat screen with cable. It was my first time at Children's (and I would love it to be my last), but if I do need to go back, I'll feel confident in doing so.

My son was transferred from Alina West Health ER to Children's for Appendicitis. The waiting room…read moreat Children's was a nightmare. Overcrowded and pure chaos. Luckily Allina called ahead so we did not have to wait the estimated 2-3 hrs to be treated. The nurse he had was very abrasive. I feel like we received better care at Allina

As someone with a lot of anxiety surrounding OBGYN visits and procedures I really appreciated how…read morecompassionate and understanding everyone was. I was having a minor procedure, however I was very scared. They provided me a fluffy robe and blanket and walked me through every single thing that will be happening. They answered every question I had and explained all the medication they were giving me and why. The nurses held my hands and rubbed my arms when getting the IV and while waiting for the anesthesia to kick in. They made me feel very comfortable and I felt confident I was in great hands. They showed me so much compassion and understanding. They followed up the next day to ensure I was okay and if I had any questions for them. I'm so grateful for my experience.

The customer service here is the worst I've ever experienced. To get a lab request faxed, it…read morerequired 8 phone calls on my part, a portal message to my provider, and a website message. The portal and website messages were never returned. A voicemail left for the triage department was not returned for 2 1/2 days. Because of the lack of follow-through by this clinic, they made me reschedule my appointment with my provider, and my provider did not have any openings for over a month. When the rescheduled appointment finally came around, I sat in the virtual waiting room for 45 minutes. The provider, Ilana Farb, never showed up for my appointment. I was extremely upset, called the clinic to report my missing provider, and couldn't report it to anyone because no one answered the phone. The automated system left me on hold for 15 minutes before I hung up. I called again, chose the triage nurse option, and left a voicemail reporting the issue. I said I expected a call back that day. The call never came. The next day I repeatedly called to reach someone, anyone. I was finally connected with a person, who arranged for my provider to call me on her lunch hour. I explained to my provider, Ilana Farb, that it was difficult to trust her care when she doesn't respond to her messages and the clinic provides such poor customer service. She then argued with me and told me I didn't send her a portal message, said I needed to talk with the clinic manager about the customer service issues, and she just wanted to discuss medical issues. She didn't seem to understand that the quality of medical care is unable to be separated from the customer service issues and that the stress of this experience is likely having a massive effect on my hormones. She also did not apologize for not showing up to my appointment the day before. I terminated my medical care with her during this phone call. She ended the call by saying the clinic manager would still call me the next day. Unsurprisingly, the clinic manager did not call. I only wish I had read other reviews before I began with this clinic. Clearly I am not the only person who has received this treatment. Many other patients have reported these same problems and yet this clinic continues to put patients through this. This is very suprising and ironic treatment from a clinic whose mission is creating "a warm and welcoming environment, one in which we can provide the absolute best care available with a focus on your unique needs. We partner with you in your healthcare decisions by listening and responding to your individual concerns." The treatment I received was the exact opposite of this mission statement. I will be filing a complaint with the Minnesota Department of Health. This kind of patient treatment is unacceptable.

The staff at Herself Health are terrific. They providers are very caring and thorough in their…read morework. I am always impressed with how much time they are willing to devote to answering my questions and actually discussing my health at every visit. I would recommend Herself to all women over 65. Thank you!

staff and doctors are incredible. they spent all the time they needed with me. I would welcome…read moreanyone to go to this clinic.

That is probably the best women's health care I've ever been to. Staff were extremely patient and…read morehelpful. The physician really listened to me and gave me tons of useful suggestions.

There are a few staffs that aren't my kind of people but the rest are accommodating and helpful…read more One of the nurse is actually very nice and considerate.

We are new in town (Minneapolis) and we were stressing out over finding a pediatrician for our…read morelittle dude. After asking everyone we know with kids and doing endless research online, we selected New Kingdom and set an appointment with Dr. Reed. The nursing staff that came in to take vitals were great and knowledgeable. They were friendly as well, making us feel very welcome. The Dr Reed came in. She was fantastic. She has a wealth of knowledge of pediatrics and has years of experience and has seen it all. She would talk about how some current trend started years ago and replaced another trend that came out of another trend. We talked about a range of topics and she answered all of our questions with ease and she was very present with us - she did not at all appear as though we were annoying her or driving her crazy with all of our new parent questions. The office staff was great here, too. I highly recommend this practice.

Super friendly staff, from the front desk to provider. Callie was recommended to me by family and…read moreI would highly recommend her as well. Very honest, real, but positive. She asked a lot of questions to understand what was going on. Gives holistic approaches to things. They are very popular (Albertville) and you usually have about a month out to get an appointment so keep that in mind. Check with your insurance to see if they are in network as well. They recently moved into a new facility so it was fairly cold in the rooms while they work on the HVAC.

We hired Justine and her team again for our second pregnancy/birth. My husband and I knew we were…read morein great, thoughtful care based on our positive birth experience with our first baby. They give hands on and personal touches throughout pregnancy and weeks leading up to birth/due date they check in consistently to make sure we knew they were part of our care team and to prepare for birth right along side us. During birth, Justine helped us through beneficial/changing positions, offered insight into when an epidural should be considered (part of my pain management plan), helped communicate to the nurses my preferences, provided me helpful notes to support labor and pushing, supported my husband, and stayed with me at my side through a longer recovery time post birth. Our birth experience would have been much different without Justine - I'm so grateful for her and her team!

I wanted an unmedicated birth, which was very important to me, and I would never have made it…read morewithout the Midwest Doula team, especially Justine! I'm French, and it was also wonderful to be able to speak my mother tongue during labor (it made things so much easier). Everyone on the team was positive, friendly, and very knowledgeable. I had several appointments before labor that were incredibly helpful, covering everything from the birth plan and exercises to do during pregnancy to postpartum care. I felt 100% ready. The team was also very responsive to texts and answered every question I had. I never felt judged or uncomfortable at any moment. I had the best birth experience I could have hoped for, and I'll definitely go back to them if I have a second child. I highly recommend them!

I thought it over, and despite everything that made me unhappy, my overall experience was worth…read moreevery penny I paid for. And this Doula is very kind and patient.

Brieana was my doula for my first and only (so far) baby girl! I had originally hired another…read moredoula, due to it being the holiday season I was introduced to Brieana as my "back up doula". My experience was wonderful. Due to severe pre-eclampsia I found out at my 37w apt that I need to be induced asap. Brieana was called and she dropped everything and I mean everything to drive to the naval hospital at Camp Pendleton. My husband was deployed during this entire time and I was in desperate need of a guiding light. Brieana knew my wishes to have an unmedicated/natural birth and helped me overcome the pain so I had the birth I wanted. brieana stayed the during the entire process, even notifying me when a new nurse had uped my pitocin by several levels without telling me !!! She was by my side to give me a massage, breathe me past pitocin surges and she made every person that came into my room read my birth plan! This woman even was calm when my waters broke on her ! Brieana is amazing. She helped me to have my baby latch immediately, also one thing I'll never forget.... she said to me " im not leaving here until you tell me you feel safe " That is a big deal, something I needed to hear. She also checked in on my baby before she left ( my girl was in a SIU for an evening). Following birth, Brieana checked on me almost daily ! She took my placenta home to encapsulate and she delivered them to me the very day I was home from the hospital. She typed out a beautiful birth memoir for my daughter and shaped a part of her cord into a heart for her baby book I feel Incredibly blessed to have had Brieana as my doula. She is very caring,knowledgeable and dependable. I mean, she even had me laughing during some of my most painful surges ! Should I ever be pregnant again, I would want Brieana by my side.

I felt cared for and was listened to. The nurse practitioner spent a lot of time with my health…read morehistory and concerns. Scheduling was quick and easy. Definitely making them my new provider.

I started at Herself Health about two years ago, in approximately 2022 at a different location.. I…read morereally felt seen and cared for and thoroughly respected. I felt like finally my doctors were catching up with all of the things that have been pushed to the background for me over the years I spent at traditional medical offices. My first provider retired and I then moved to the Lyndale location and things began to change. My time with my provider was limited, It appeared to be a 20 minute maximum appointment. I intend to stay at Herself Health but I feel like someone is pulling at my provider's arm trying to get her away from me and on to the next patient for whom she will have another 20 minutes. This is a change from my previous experience at Herself Health. I don't like it and I feel like there's an accountant somewhere in the background telling my provider she needs to get on with it. There doesn't appear to be anything I can do and I am less enthusiastic about the depth of medical services I am given here.