Totally pathetic experience. I have left two messages with…read moreEve, their so called Optemetrist for making an appointment to spend probably $3,000 on prescription glasses. No response in over a week. PLEASE do not spend one penny with this facility.

Several months ago, I visited this practice as my longtime eye doctor retired. My appointment was…read morescheduled for 8:30. I waited 45 minutes before being seen. At no point did anyone update me. As part of te exam, the doctor changed my contact prescription which happens from time to time. No big deal. However, he also changed my brand. I agreed to try out the new prescription and the new brand. Neither worked. From April - June, I left no less than 5 messages without a return call. I finally received a call back indicating they could revert to my old prescription and contacts' brand. 3 weeks ago, I stopped by the office again. New contacts were allegedly being ordered. Again, I have followed up multiple times via text and voice mail...no response. Not only will I not be returning, but I also strongly encourage anyone to find somewhere else to go.

I walked in and was immediately greeted, helped, and had a nice conversation. While they didn't…read morehave a coffee bar, it wasn't a deal breaker as I could just walk into the mall if I really wanted something. The staff were friendly and helpful. I was most impressed with Dr. Lee's accuracy and precision when asking me all the right questions, coming up with delightful recommendations I wasn't ahead of and that would have taken me hours to days of personal research to come up with. Genuine *WOW* experience and would absolutely visit again for any services they offered. While I didn't have a full look, the eyewear I did see seemed fashionable enough and would consider reviewing to prescription sunglasses at a future point.

There's a point where I had to move back to GA and establish a trusted staff and Dr. Warstadt and…read morehis team have filled that comfortably since 2015! They work tirelessly within their capacity to provide care and solution to client base, even in these trying times of COVID-19, they have shown they can get the job done! Highly Recommended!!

So, I went here because I have a raggedy phone and a piece of the glass from my phone fell in my…read moreeye. My OLD eye Dr didn't have any appointments available to see me so I started calling around. I was able to get an appointment with a Dr to treat this irritation left in my eye. I continue to be pleased with the level of medical service I receive here. The wait was reasonable. I will say that depending on the front office staff on duty on a given day, the level of professionalism will vary. They have a team that is ON IT and another team that is ... present. I won't hold that against the Dr's but they should be aware of this. The wait time was reasonable, the staff was mostly professional and my experience continues to be pleasant. And since my old Dr refused to see me when I had an emergency, they just may be my new one.

What can I say about Dr. Kyle Jones. I have been going to him for over 20yrs. I have had the best…read moreexperience everyone I go to see him. The staff is very friendly and knowledgeable. He has a great sense of humor and personality. He is caring and kind. He found a pituitary tumor in my left eye. When I had my surgery, he checked on me and I was so humbled by fact that he wanted to check on me. I now live I Dacula and it's an hour drive. I will take it every time because he is worth dealing with 85 traffic.

I have heard so many to what a difference he could make in how show!…read more I love to see new doctors new pharmacist that actually take care of their patients. Recommend the correct dosage for their issue and always keep in check with them to make sure their services are going as planned.

This office has a staff and doctor of professional, courteous, and friendly individuals. I've been…read morea patient for four years and keep coming back. Thank you for providing excellent care and service. You can schedule appointments on line. They have convenient hours and parking is free.

I have had a mixed experience with LensCrafters. I bought…read moresome new lens and frames and was promised 7 to 10 business day turnaround. The purchase date was March 25 which, as of the date of this review, is almost a month. Today, I went back to the store which is the fourth time to find out where my glasses are. The three previous trips I was told they "are in transit". I also discovered they went to a lab in Mexico which they were encouraged to use. Today, I was informed they were out for delivery and had been shipped the 20th, yesterday. The delivery could be affected by customs. My concerns are: 1- Being told three times previously they were in transit when they had not yet been sent. 2- why wasn't I told they were being assembled in Mexico which could delay arrival? 3- why utilize Mexico when it takes longer especially considering processing through customs? 4- why wasn't the store monitoring the fulfillment instead of my going to the store 4 times and getting false information?

Jazmine did an outstanding job from start to finish. Great communication, very knowledgeable, and…read moreshe made me feel taken care of throughout the process.

I use to use an eye care provider who for no explainable reason closed its doors and it forces me…read moreto find a new Eye care provider. I began searching for a private eye care (not a chain) that was close to my house and worried that I wouldn't be able to find one I liked. My search has now ended. This office has a friendly and professional staff, thorough exams with providers that listen and answer all of your questions. If you need an eye doctor that you can have pure confidence in this is your place.

I went to DHEC to purchase my first pair of progressive glasses. The staff that helped were…read morewonderful and helped me to pick out frames. However, the 7 day return policy is not flexible enough. When it comes to progressives, you need a few days to adjust to them. If there's a problem, one needs time to return to the store, find out that the prescription might be wrong, reschedule another ophthalmologist appt, and then return again with a new prescription. For people who work, it is not possible to miss so much work--or get another doctor's appointment so quickly--and return to fix the glasses. I spent a few hundred dollars for unwearable glasses because I work full-time and could not get back into the store with a new prescription within 7 days. I had to wait another year before I could address this due to insurance coverage. I recommend DHEC for standard glasses and the outstanding staff, but if you need progressives that might need some adjustments over time, you might want to consider a place with a more lenient policy.

My family and I have been patient of Dr. Amin for the last 14 years and I would not hesitate to…read morerecommend her practice to friends and family. Dr. Amin is always very kind and professional, she does make you feel at ease and takes very good care of her patients. Before her practice we had visited other doctors, but once we became her patients, we stayed with her. I would gladly recommend her to anyone.

After reading countless stories of people who purchased lenses online that were different than…read moretheir prescriptions I knew I had to visit a local eyecare office. It was important that my kids received the exact same prescription lenses as written on their RX because they are needed for school. Fortunately, after searching around for hours I discovered Lilburn Family Eyecare and read the reviews about their Optician Troy Weber. I emailed him a few times, he provided prices and the estimated time of 2-3 weeks to receive the lenses, so I stopped by the office to see him. Troy was awesome, explained everything to me, and I provided him the frames, and later that evening I brought in my kids so he could take a measurement. This was a Friday, and because of after-school activities I was in a rush to get to their office before they closed, and I just missed it by like one minute, but he was still there and took the measurement. Troy sent off the glasses and surprisingly had them the very next week. Wow, that was fast. When I brought in my kids to pick up the glasses, Troy was speaking with a client and Dr. Amin went to get the glasses and made sure everything fit properly. Best of all, my kids love their new glasses, and they can SEE!!! Troy even recommended a product to use so that when my kids are in school wearing their mask and their glasses fog up, it prevents it (No Fog Cloth), and it really works. Optician Troy and Dr. Amin are outstanding and so is the front staff. If you are looking for a high-quality eye care center that handles everything, this is 1000% the place to visit. TIP: This office is located right next to the new Lilburn Police Department off Lawrenceville Hwy. You will see a bunch of brown brick office buildings. Lilburn Family Eyecare is the very last building at the end on the far right. [Review #649]  (5th Review of 2022)

Out of all the staff members only one was particularly friendly. They have a great selection of…read moreglasses. Everything was quick and easy. They're just not overly friendly.

This was my first visit to Brookleigh Family Eyecare as I am newer to the area and needed to…read moreestablish a relationship with a new doctor. I am so happy I choose this place as the care I received was above the bar. Parking is also very spacious as there are multiple businesses in this plaza. Upon arrival I was greeted immediately by the receptionist, who was very friendly and promptly assisted me. The wait time was short and they were ready for me as soon as I finished the new client paperwork. When it came time to see the doctor, she took her time, treated me very kindly, and above all I felt comfortable during the whole process. This is sooo important and made me feel great. Checkout was also very smooth as any questions I had were clearly explained. Overall, I would definitely recommend this business if you are needing eye care.

I had injured my eye, and I was able to get in the day I called- even as a new patient! Not only…read moreis everyone very friendly & helpful, but the Doctor gave me a discount since I am unemployed & uninsured. Great place, I will return.

Dr. Knight is as good as it gets. Very Professional, patient, explains his findings in plain…read moreEnglish. State of the art equipment with results manually verified and interpreted by his years of experience.

I accompanied my Mom to an appointment and to select eyewear. I was impressed by the selection and…read morethe prices. Surprisingly, it is inside of an office building, yet it is very inviting. Too bad I do not change glasses like I change purses or shoes. I am not in the market for new glasses,but I will keep this place in mind when I am ready. I saw several options that were appealing. The styles made weak vision a perk. They accept most insurance.

I can't say enough wonderful things about Dr Gayle Goldstein. She is a god send to me and all my…read moreeye issues. I was lucky enough to be referred to her by another local eye surgeon. I was out of options and this even included the Mayo Clinic and Dr Goldstein took my case with step by step care. She spends quality time with EVERY single patient. I will never complain about my visits taking too long due to the exceptional care I have received from her and her team. She is worth every single minute in the waiting room. If you are looking for an eye doctor or surgeon, Dr Goldstein is your person! Her compassion and care is superior to ANY doctor I've ever seen!