This place is Very unprofessional when it comes to service done at this place. I came in to have my…read moredaughter's glasses looked at and the service was very poor. I didn't get a phone call nor was I notified that her glasses was ready. The women at the front desk are lazy and very rude. This place needs better staff when someone is spending their money. I highly suggest getting better service elsewhere.

Toyos did my cataracts surgery, everyone was wonderful, quick to schedule surgery and follow up…read moreappointments. I can't say enough great things about their level of care! I shopped other surgery/eye clinics in Memphis area, at one point thought I'd put off procedure, I didn't feel comfort with the other options, they were awful and impersonal.

I successfully ordered a pair of glasses here in the past, so I did a walk-in for my mom when her…read moreframes broke. My mom is 80, so it takes a little explaining to get through things. An employee was helping us and then another walk-in came in behind us. The woman abruptly stopped helping us and started helping him find eyeglasses. Very odd and off-putting. Asked for help from another employee who said she would help when she was done with another customer. Went through with my mom's eye exam because I had limited time and needed to get to another appointment. The doctor was beyond amazing. Extremely attentive, explained everything and made up for the off-putting service by the initial attendant. When we came back out to the lobby, the second woman I asked for help was ready and extremely helpful. She found my mom new frames. It would have been five stars, if not for the initial person who "helped" us. It's very important to be specific about who represents your company. If I had more time, I would have left and not had the opportunity to have my mom's eyes seen by a good doctor.

I had a very bad experience with the eye doctor 2 years ago. He was a condescending jerk. I…read moreattempted to give the place one more chance. I showed up today for my appointment and I was told they did not have an appointment for me. After misspelling my name multiple ways they made me make a different appointment weeks away. Save your time, energy and sanity and go anywhere else.

I paid a premium price for Oakley prescription sunglasses. Instead, they gave me Oakley frame with…read moregeneric lenses trying to get away with it. Now they're giving me a refund. Very scammy very unprofessional.

I called this place to see if they accepted my insurance and instead of giving me information they…read moreignored and hung up. As a doctor this is extremely unprofessional to treat a client. I will NOT recommend this place to anyone. Get better assistance with better attitudes.

Overall, great visit and professional staff. The appointment was thoroughly performed and questions…read moreand concernes answered in details. My glasses are lovely and I'm very pleased with everything.

This place is awesome! The facility is clean and staff was very professional! During Covid I really…read moreappreciate Southern Optometry for the policies and procedures put in place to keep everyone safe! Screening was done by security guard who was very friendly, thorough, and knowledgeable! My daughter enjoyed the new tween and teen frames selection section. Highly recommend this place!

Very professional, clean, and the staff were very patient. I will recommend to all my friends and…read morefamily.

I saw Dr. Carrie Suchman for a basic yearly exam. I was a bit nervous because since my last one I…read morehave had some issues but from the beginning she put me at ease. Dr. Suchman did a very comprehensive exam and set me up with my new glasses & contacts prescription. I have recommended Dr. Suchman to my friends, family and co-workers. For me it was a relief to see a doctor who is not only competent and professional but who also is nice! I went to the office on Poplar & Ridgeway but I believe she is at a different location of Eyes for You on different days. The office staff at the Poplar location were very nice & professional on the phone and in person. I won this visit on an auction to help a child who is being treated for brain cancer. This also tells me that Dr, Suchman is someone who is caring enough to donate her time to help.

We've been going here for several years to maintain my eye health. Dr. Ryan and the team are…read moregreat, always prompt and efficient and give a great level of care and service. My wife and I both love the selection of glasses and the time they take with you to make sure the fit is good and the look is what you wanted.

Been going here for years. Great selection of frames -- always accommodating with times for…read moreappointments!

Broke my glasses last night and went in this morning first thing to order a new pair. Tess was so…read morefriendly and suggested that I try a frame that was in stock. The lens fit perfectly! Done deal!!! Have been with Optometry Group for many years and will continue to recommend them for quality service!

From my first call to ask about pricing, to walk-in to make an appointment, to my appointment…read moretoday, I have never had a better experience with any optometrist's office. The staff is incredibly professional and kind. Everyone I encountered went above & beyond to take the best care of me in their office. The office is impeccably clean & beautifully decorated. It's a really nice place to be. It is well organized & I didn't wait (or want) for anything during the appointment. I could not recommend them more. This is the very best in vision care.

I always thought I might eventually sit down and write about my disappointing experience at…read moreClearview--and here we are. To be fair, my first visit was pleasant. The staff seemed friendly, efficient, and professional. Unfortunately, my second visit for a contact lens fitting was a completely different story. After my initial appointment, I waited over a month to be scheduled for the fitting. In fact, I had to reach out myself to find out what the delay was. By the time they got back to me, it was a new calendar year and my insurance deductible had reset--an expensive inconvenience. When I finally received the lenses, it was immediately clear they were not my prescription. I couldn't see at all with them in. I kept the packaging to examine it later, but the associate became visibly upset and demanded I return it without giving me a chance to look. When I asked for a copy of my updated prescription, they simply provided me the same one I had brought in from my previous doctor. No changes, no explanation. So what exactly had I been fitted with? I still don't know. Dr. Salley then informed me that if I wanted to try multifocal lenses that might actually work, I'd need to pay an additional $80. This was after already paying $130 for a "premium" fitting and follow-up. At that point, it felt like I was being strung along with no real plan to improve my vision. I've worn contact lenses for over 40 years--I don't need to pay for a fitting just to be handed the same prescription I walked in with, especially when the trial lenses were clearly not that prescription. Despite having vision insurance, I still paid around $300 out of pocket. Without insurance, it would've been over $400--and that's before the multifocal upgrade. On top of that, they pushed pairs of glasses that cost nearly $1,000. The frames were uninspired and overpriced, and I couldn't justify the cost, especially given the lack of confidence I had in their recommendations. To make matters worse, Dr. Salley's demeanor had completely changed between visits. On the first visit, he was pleasant and friendly, though he refused to even glance at a small bump on my eyelid, instead offering a referral to a surgeon. (Thankfully, the accommodating Dr. Google suggested it was likely a harmless milia, something I would think an optometrist could have just told me.) On the second visit, he acted like we'd never met. He sent in an intern to do the exam, and when he arrived he simply refused to believe anything I said. He contradicted everything we had previously discussed--on the first visit saying multifocal lenses weren't effective and he didn't recommend them, now insisting they were the only option. It was confusing and frustrating. And while this may seem minor, Buster the office dog--cute as he was--clearly needed more frequent bathroom breaks. The smell of old urine warmed by the afternoon sunlight streaming through the waiting room window was unpleasant and unprofessional. In the end, I left Clearview with no usable prescription, no glasses, and a significantly lighter wallet. I had hoped for clarity--literally and figuratively--but instead, I got confusion, inconsistency, and a disappointing lack of care. Could I have pushed it and made myself a nuisance and annoyed them until they did more? Yes. I could have. But I no longer care to guide a business on the provision of quality customer service when there are dozens of other options available. Yelp lists 240 optometrists in Memphis TN. There are practices at Costco and the mall that treat their patients with more care than this boutique practice- and the local college of optometry is graduating new practitioners every year.

I'm not one to complain...usually. I chose this place because it was close by. After the exam I was…read moretold that my glasses would be ready for pick in 5 - 10 days. Even though my glasses were broken,I agreed. To make a long story short after several calls back and forth, I was told the delay was not their fault (?). 29 days later I got the call that they were ready for pick up! When I got there to pick them up I asked what caused the delay.I was given a lot of double talk and no strait answers. When I asked again I was treated in a very harsh and unprofessional way. In a word RUDE! If that was the end of it that would have convinced me that I would not return. A few weeks went by and the lenses on my $1100 glasses began to cloud and and it became difficult to see.I had to return and was told that the lenses was defective and would be replaced. After another 2 weeks I returned to have the new lenses replaced,at which time the story changed and all of a sudden the damage to the lenses was now my fault! I was told that I didn't clean them properly! I assured the rude person at the desk that I knew how to take care of eye glasses. At that point as I leaving a woman came in with the exact same problem that i was having-new lenses clouding up to the point that they were useless.And having to return them just as I did, I didn't say anything and left. It has been about 2 years and the glasses seem ok now (other than being vastly overpriced). I felt like I got shabby treatment and had to deal with a lot of attitude from the staff. I will not be returning there in the future.